Apple offers free Smart Keyboard repairs for up to three years

The extended warranty covers stuck keys, bad connections and other "functional issues."

Sponsored Links


It's been about a year and a half since Apple's iPad Pro hit the market, which means the laptop-ditching early adopters have had plenty of time to mash the keys and put Apple's Smart Keyboard through some rigorous paces. Unfortunately for some users, however, those keyboards have started experiencing some "functional issues" like sticking or unresponsive keys and shoddy connections that make it difficult to actually get some work done. According to an internal memo circulated to Apple Stores and service providers last week, the company plans to address these issues by offering free repairs on any Smart Keyboard within three years of the purchase date.

As 9to5Mac reports, the extended repair program covers both the 9.7-inch and 12.9-inch Smart Keyboard models and applies to issues like: stuck, repeating or unresponsive keys, as well as sensor problems and issues with the magnetic connector. The devices were all covered by Apple's 12-month limited warranty at launch, so the new program essentially offers an extra two years of coverage for the keyboards -- although it doesn't cover the tablets themselves. If you've already shelled out for a replacement keyboard that would have been covered under the new program, Apple will also issue you a refund. On the other hand, if you've been struggling to type out your debut novel on Apple's pro-level, $150-plus typing surface, you should probably get yourself to the Genius Grove.

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Popular on Engadget