As VentureBeat reported, though, these kiosks haven't been without their share of concerns. They're ad-subsidized, but they've barely earned enough to meet the CityBridge consortium's minimum guarantee. The group also removed the kiosks' web browsers after complains of people surfing porn sites or hogging the machines. There's also the concerns about privacy given the presences of cameras and sensors on every kiosk, although Intersection (a part of CityBridge) has stressed that it doesn't collect sensitive info like exact locations or browser history.
The kiosks are likely to have a long life, as Intersection's LinkNYC contract lasts until 2026. Whether or not they continue to see healthy adoption is another story. Now that mobile 5G is on the horizon, many New Yorkers could have gigabit-class (or at least, close enough) speeds in their pockets within the next few years. They'll likely have their uses, particularly for visitors, but they might not be as alluring as personal internet access catches up.