As you might have guessed, the latest updates have drawn flak, considering their nature -- they sure make the technology sound like it came straight out of a dystopian novel -- and the fact that Amazon's customers include law enforcement agencies. Facial recognition, after all, is nowhere near perfect and still tends to misidentify women and persons of color. In 2018, ACLU even released a study showing that the technology misidentified 28 US lawmakers.
Civil rights groups called on the tech giant to stop selling Rekognition to law enforcement, but Amazon's investors voted against a proposal to limit the practice. The company also reportedly offered Rekognition to the US Immigration and Customs Enforcement (ICE), which is perhaps one of the most controversial agencies today.