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  • ComScore: iPhone grew to 34 percent US share in a pre-iPhone 5 world, Android still on top at 52 percent

    by 
    Jon Fingas
    Jon Fingas
    10.02.2012

    Apple is all too used to the rumor cycle affecting its sales: the company just saw a dip in sequential iPhone shipments this spring as customers waited for what would ultimately become the iPhone 5. If you believe ComScore's US smartphone market share estimates, though, Apple wasn't the worse for wear this August. While the iPhone was in the doldrums this spring, it jumped almost a whole point versus an already positive July to hit 34.3 percent; we're wondering if last-minute discounts played a part in keeping iPhone 4S sales healthy. Google didn't have much to fear and saw Android climb to 52.6 percent, even if its ascent wasn't as rapid as that of its Bay Area neighbor. RIM took the brunt of the losses and dipped to just 8.3 percent of the market in what's increasingly a two-horse race, although Microsoft's Windows Phone held its ground at 3.6 percent. The wider US cellphone market tells a familiar story, with Samsung on top. There's signs that the narrative is very close to changing, however: LG and Apple are now close enough, at one point's difference, that Apple could seize second place by the time we see ComScore's figures for September. Before interpreting Apple's performance as some sign of a wider reversal of fortune, just remember that most of its challenges are on the world stage. There's no guarantee that the Android-focused markets beyond American borders have been as receptive to iPhone price drops and updates.

  • Rogers LTE hits 18 new regions, delivers speedy data in Saskatoon

    by 
    Jon Fingas
    Jon Fingas
    10.02.2012

    Rogers promised that October 1st would be a grand day for its LTE expansion plans, and we're now learning that it might have been underpromising to overdeliver later. The carrier just flicked the 4G switch for 18 cities and regions, or eight more territories than it had promised just two weeks ago. Most of the coverage still focuses on the southern tip of Ontario, including London, the Oshawa area and RIM's hometown of Waterloo, but there's a much more trans-Canada bent to the official deployment. Western cities like Saskatoon and Victoria now fit into Rogers' LTE map beyond a previously announced Edmonton, while the Quebec rollout is going past Quebec City to include Sherbrooke and Trois-Rivières. All told, the one day of growth is enough to supply Rogers LTE to almost 60 percent of Canada's population -- a convenient figure when one of the year's more important LTE smartphones just became available less than two weeks prior. [Thanks, Jon]

  • BlackBerry 10 L-series tutorial videos surface online, give a literal peek at the future (video)

    by 
    Jon Fingas
    Jon Fingas
    09.29.2012

    Those of us who've used a BlackBerry PlayBook will be familiar with the inevitable first-boot tutorials showing how to navigate the swipe-driven interface before we're let loose. Thanks to a series of demonstration videos leaked by BlackBerryItalia, it's apparent that we won't escape that educational process on BlackBerry 10 devices, either. The four clips show the basics of what we know the gesture experience will be like on full-touch L-series phones, including the signature BlackBerry Peek to check notifications and the unified inbox. Anyone looking for a direct clue as to what production BlackBerry 10 hardware will entail might be frustrated, mind you -- the rendered phone appears to be a placeholder rather than the L-series or a Dev Alpha B, and the device name is censored in an attempt to protect the source. That said, the clips provide a very straightforward explanation of the new interface concept and give us one more indication that RIM is closer to launch.

  • RIM: first BlackBerry 10 devices to focus on mid-range and up, entry-level may be ready in 2013

    by 
    Jon Fingas
    Jon Fingas
    09.27.2012

    RIM's Q2 earnings details have had a common theme of a silver lining to darker clouds, and that edge may have grown a bit brighter with hints of the company's longer-term BlackBerry 10 roadmap. When asked about the release strategy, CEO Thorsten Heins said that the first BB10 devices would focus on both the mid-range and high-end of the market, a bit wider than the chiefly high-end approach that has been rumored so far. While shy on details, he confirmed that the full-touch smartphone would have a screen with an HD resolution -- that's higher than on the iPhone 5, the executive was eager to point out. More intriguingly, Heins teased the prospect of an entry-level BB10 device arriving as soon as 2013. Although development was in the early stages, the new starter phone just might be ready next year if all goes well. There's a lot of questions left to answer about RIM's strategy, so we won't get too excited yet; even so, the statements are signs that the BlackBerry designer doesn't want to leave any product gaps open for very long.

  • RIM posts Q2 earnings: $2.87 billion in revenue, softer $235 million loss

    by 
    Jon Fingas
    Jon Fingas
    09.27.2012

    RIM may have given us hope that its transition to BlackBerry 10 has turned a corner, but that doesn't mean the dark clouds have entirely broken just yet. The company's second fiscal quarter saw it generate $2.9 billion in revenue, a slight gain over last quarter, while it posted a net loss of $235 million -- again better than expected, but not the best news it could deliver. Waterloo's main challenge was holding on to its smartphone base. While RIM did expand the total BlackBerry user base to 80 million, its phone shipments dropped from 7.8 million to 7.4 million and were braced by shipments of just 130,000 PlayBooks, or half as many tablets as were delivered in the spring. The sunshine is mostly found in the total picture. RIM says it's still on track to deliver the first BlackBerry 10 phones in early 2013; while the smartphone maker is bracing for an operating loss in its ongoing third quarter, the higher revenue and reduced losses suggest to CEO Thorsten Heins that RIM is getting its fiscal house in order before BlackBerry 10 (hopefully) renews interest. Full details of the company's financial performance are available after the break.

  • The Engadget Interview: RIM's T.A. McCann on how BB10 is going social

    by 
    Michael Gorman
    Michael Gorman
    09.26.2012

    In case you missed Thorsten Heins keynote yesterday, RIM's betting on BB10 becoming the next big thing in mobile computing. Part of Thorsten's plan to put BB10 on top involves deep integration of third party social apps like Twitter, Facebook and Foursquare into the new OS. BlackBerry has always been a productivity platform first and foremost, but with RIM touting BB10's abilities as a social platform, we wanted to know more about the plan to make it happen. So, we sat down with T.A. McCann, RIM's VP of BBM and Social Communities, to find out how he's going to reach his CEO's goal of a flowing, social OS and the challenges of getting there.

  • BlackBerry App World to sell music and movies, open to BB 10 app submissions on October 10th

    by 
    Dana Wollman
    Dana Wollman
    09.25.2012

    In addition to sharing new details about its forthcoming BlackBerry 10 OS, RIM used today's BlackBerry Jam keynote to make an announcement about App World. The company just revealed that in addition to applications and games, the store will sell music, movies and TV shows -- a move that brings it more in line with rival stores like Google Play and Apple's App Store. That should please App World's 80 million subscribers (a nice little figure RIM dropped in its keynote just now). Another stat: there are currently 105,000 apps in the store, with 3 billion downloads logged since the store's opening. And, RIM says, BB 10 applications will join the herd soon: the company will begin accepting submissions on October 10th. Get it? BB 10 on 10/10? Clever, Thorsten.%Gallery-166503%

  • BlackBerry's new Dev Alpha B handset runs BB10, we go hands-on

    by 
    Michael Gorman
    Michael Gorman
    09.25.2012

    BlackBerry's Dev Alpha handset proved to be quite the popular item when it was revealed earlier this year. It was so popular, in fact, that the company ran through the 5,000 it constructed in short order. So, it had to build a whole new batch of developer handsets to meet the demand, and thus was the Dev Alpha B born. We got our mitts on this new bit of kit and had a chance to see how it handled RIM's latest incarnation of BB10, so join us after the break for our impressions.

  • RIM reveals more details about Blackberry 10

    by 
    Michael Gorman
    Michael Gorman
    09.25.2012

    Well, it's finally here. Sort of. It's been a long and winding road for BlackBerry 10, and as has been RIM's way, the company continues to out new BB10 details just a bit at a time. As you may recall, we got a good look at RIM's original Dev Alpha hardware back in May, and were able to swipe our way through a good bit of BB10 a month later. It's BlackBerry Jam time now, though, and RIM gave us a more thorough look at the OS than ever before, and we got to see it running on a new Dev Alpha B handset. We couldn't pry loose any details about the hardware inside the new dev phone (other than it's got a BB10-standard 1280x768 screen), but we did get a few fresh facts about the software running on it. Once again, RIM reminded us that the software we saw was not the final version, but that shouldn't deter you from reading on past the break and seeing a video of BB10 in action.

  • RIM: BlackBerry 10 carrier testing starts in October, OS remains on schedule

    by 
    Jon Fingas
    Jon Fingas
    09.25.2012

    Worried that RIM might face any further delays of BlackBerry 10? Don't be. CEO Thorsten Heins just confirmed at his BlackBerry Jam presentation that carrier testing for the new OS should begin this October, and that the platform launch is still slated for early 2013, as we were told this spring. As he's mentioned in the past, Heins believes carriers are "excited" about the BlackBerry update, implying that this is what's driving the certification process months in advance. Whether or not optimism is alive and well among providers, the news could be a relief for carriers and BlackBerry developers alike, either of which is likely keen to minimize the shift towards an Android-and-iPhone duopoly in the smartphone space.

  • Refresh Roundup: week of September 17th, 2012

    by 
    Zachary Lutz
    Zachary Lutz
    09.23.2012

    Your smartphone and / or tablet is just begging for an update. From time to time, these mobile devices are blessed with maintenance refreshes, bug fixes, custom ROMs and anything in between, and so many of them are floating around that it's easy for a sizable chunk to get lost in the mix. To make sure they don't escape without notice, we've gathered every possible update, hack, and other miscellaneous tomfoolery we could find during the last week and crammed them into one convenient roundup. If you find something available for your device, please give us a shout at tips at engadget dawt com and let us know. Enjoy!

  • Mobile Miscellany: week of September 17th, 2012

    by 
    Zachary Lutz
    Zachary Lutz
    09.22.2012

    If you didn't get enough in mobile news during the week, not to worry, because we've opened the firehose for the truly hardcore. This past week, Sprint hit more than one milestone that it just had to share and Nokia teased the latest app that's exclusive to Lumia owners. We then discovered a very rare BlackBerry and also learned of the latest city to get prepped for T-Mobile's LTE service. Hell, we even stumbled on a new smartphone for old people! These stories and more await after the break. So buy the ticket and take the ride as we explore the "best of the rest" for this week of September 17th, 2012.

  • BlackBerry outage affecting users in Europe, Middle East and Africa (update: service restored?)

    by 
    James Trew
    James Trew
    09.21.2012

    While the two events are entirely unrelated, a major service outage coinciding with potentially the biggest mobile of the year hitting stores worldwide is just plain old unlucky. Users of RIM's BlackBerry service in the EMEA region are at the wrong end of a network problem affecting BBM, email and internet. At the moment it doesn't appear to be of the vast and crippling scale as last time, but small consolation if you're one of the unlucky ones. RIM has acknowledged the issue, and you can bet the farm on the fact there is more than a handful of slightly stressed engineers on the case, hoping to keep customers from making that impulse purchase. Let us know in the comments if you're affected. Update: We've just received this official statement from RIM in the UK: "Our apologies to any customers impacted by the BlackBerry service issue today. We can confirm that services have been restored and are now operating normally." Update 2: RIM has now issued a statement from CEO Thorsten Heins on the matter, in which he also apologizes and notes that up to six percent of the company's user base may have been affected with a "maximum delay of 3 hours in the delivery and reception of their messages." I want to apologize to those BlackBerry customers in Europe and Africa who experienced an impact in their quality of service earlier this morning. The BlackBerry service is now fully restored and I can report that no data or messages were lost. Up to 6 percent of our user base may have been impacted. Preliminary analysis suggests that those customers may have experienced a maximum delay of 3 hours in the delivery and reception of their messages. We are conducting a full technical analysis of this quality of service issue and will report as soon as it concludes. I again want to apologize to those customers who were impacted today.

  • RIM licenses Microsoft's exFAT file system to stuff extra-large files into BlackBerry devices

    by 
    Jon Fingas
    Jon Fingas
    09.18.2012

    RIM has big ambitions for media on BlackBerry hardware -- really big. Accordingly, it just reached a patent licensing deal with Microsoft that lets it use the exFAT file system on "certain BlackBerry devices." We have a hunch that's a reference to future BlackBerry 10 phones and tablets rather than retrofits of existing (and likely incapable) mobile gear. The move will let any devices that do recognize exFAT handle much larger files, such as long videos, in addition to streamlining transfers between computers and other gadgets. The conditions of the deal haven't been given out, but we suspect RIM's negotiations with Microsoft were on more voluntary terms than those faced by Android supporters.

  • Nielsen: more than half of US teens now own smartphones

    by 
    Jon Fingas
    Jon Fingas
    09.10.2012

    Yes, we know Android is holding steady at about 52 percent of US smartphone market share. What's interesting is just who's driving growth as a whole. According to Nielsen, 58 percent of American teens between 13 and 17 now have a smartphone -- that's a big jump from 36 percent a year earlier and a sign that the youngest owners have a significant sway over where the market is going. Not that young adults don't have an impact. Although the 25-to-34 crowd isn't making as big a comparative leap, its smartphone ownership has climbed from 59 percent to a dominating 74 percent in the same space of time. No matter how much youth set the pace, it's clear Android is still having an effect. Among the US smartphone buyers Nielsen tracked in the three months leading up to July, 58.6 percent went Google's direction. Most of that gain came from BlackBerry owners switching allegiances, which doesn't bode well when RIM is counting on existing owners to fuel BlackBerry 10 demand. We'd be careful about citing a one-point shrink in iPhone sales as a shift in the balance of power, however -- while it could be part of a trend, it could also represent the habitual lull in Apple's sales during the weeks before a major iPhone introduction.

  • RIM applies for patent on tablet with concealable keyboard, keeps your QWERTY love a secret

    by 
    Jon Fingas
    Jon Fingas
    09.05.2012

    RIM just can't quit keyboards, and neither can many of its fans: even the BlackBerry PlayBook has an official Mini Keyboard case. It almost shouldn't be a surprise, then, that the company is applying for a patent on a tablet design with a stealthy keyboard built-in. The layout hides a full, hinge-attached QWERTY keyboard from critics (and accidental key presses) underneath a back-mounted cover. When an owner's urge to use physical buttons becomes overwhelming, the keyboard swings into action and relies on the cover as a kickstand. It's a clever solution to lugging around a separate keyboard or specialized case, but it's hard to say if RIM will implement what it's learning into a finished product -- the firm isn't in the best position to experiment with new tablet concepts, and we've already seen a few imminent solutions to the concealed keyboard problem from other vendors. That said, the patent does show that the folks in Waterloo would like to keep a love of keyboards alive in the tablet era, even if it requires some subterfuge.

  • ComScore: Android tops 52 percent of US smartphone share, iPhone cracks the 33 percent mark

    by 
    Jon Fingas
    Jon Fingas
    09.04.2012

    Both Apple and Google have reasons to break out the champagne in the wake of ComScore's latest market share figures. Android is still sitting prettier than ever and just reached a new high of 52.2 percent for US smartphone share as of this past July, no doubt in part through at least a few Galaxy S III sales. Not that Apple is worrying about its US stake just yet, as the iPhone just passed the one-third mark to hit 33.4 percent -- it gained share faster than Android in the space of the preceding three months. We don't have much good news elsewhere, though, as the BlackBerry lost its hold on two-digit market share at the same time as Windows and Symbian continued to cede ground. As for the overall cellphone space? The familiar pecking order of Samsung, LG, Apple, Motorola and HTC remains intact, although only Apple and HTC gained any traction with their respective 16.3 percent and 6.4 percent slices of the pie. LG has dropped quickly enough that it's now within Apple's crosshairs at 18.4 percent. As significant as the shifts can be, we're most interested in what happens two months down the line, when ComScore can report September share: a certain phone's launch is likely to skew the numbers, regardless of what HTC and Motorola bring to the table. Just be advised that US market share isn't everything.

  • RIM details BlackBerry Enterprise Service 10: IT guys get a single web console for their various tools

    by 
    Dana Wollman
    Dana Wollman
    08.31.2012

    We already knew that RIM was readying a new version of its BlackBerry Enterprise Server to ship alongside the first BB10 devices in early 2013. Today, the company detailed the package, formally known as BlackBerry Enterprise Service 10. The big story here is that already-existing IT tools like BlackBerry Mobile Fusion, BlackBerry Device Service and Universal Device Service will be accessible from a single web console. The company also clarified that BlackBerry Device Service and Universal Device Service can run off separate servers, or just one. Take note, though, that the older BES 5+ will still need its own server for the time being. As we previously reported, too, the newest version of BES will offer legacy support to older devices -- specifically, it can support PlayBook tablets, phones running BlackBerry 7 OS or higher as well as iOS and Android devices.

  • Refresh Roundup: week of August 20th, 2012

    by 
    Zachary Lutz
    Zachary Lutz
    08.26.2012

    Your smartphone and / or tablet is just begging for an update. From time to time, these mobile devices are blessed with maintenance refreshes, bug fixes, custom ROMs and anything in between, and so many of them are floating around that it's easy for a sizable chunk to get lost in the mix. To make sure they don't escape without notice, we've gathered every possible update, hack, and other miscellaneous tomfoolery we could find during the last week and crammed them into one convenient roundup. If you find something available for your device, please give us a shout at tips at engadget dawt com and let us know. Enjoy!