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  • UK's O2 to impose 3G data limits for iPhone 4 users

    by 
    Joseph L. Flatley
    Joseph L. Flatley
    06.10.2010

    It seems like the entire United Kingdom (at least those who aren't out partying it up with Patsy Kensit at the Met Bar) has emailed us in the last two minutes to clue us in on the fact that O2 has posted its new iPhone 4 pricing. It looks like your beloved "unlimited 3G" plans of are a thing of the past -- instead, you'll be paying for up to 1GB of data of month. As you approach the limit, a text message will notify you and let you purchase an 500MB for £5 or 1GB for £10. How very AT&T of them, eh? But don't worry, kids! Texting is still unlimited. [Thanks to everyone who sent this in... and we mean everyone.]

  • Data usage sticker shock: How I learned to freak out when my daughter used my iPhone 3GS

    by 
    Erica Sadun
    Erica Sadun
    06.04.2010

    I tend to be a pretty light data user. As the chart here shows, my monthly data consumption rarely exceeds the 200 MB mark. After all the events of this week, with AT&T announcing its new, and quite limited, data plans I decided to hop over to my iPhone account page and see how I was doing in terms of overall consumption. What I discovered over there shocked me. After month after month of limited data use, my June numbers (actually starting May 23rd) were through the roof; about 3GB to date. It didn't take me long to figure out why: it's because for the last few weeks my teenage daughter and I have been stopping by Starbucks in the evening. I play my Mother's Day gift of Field Runners on the iPad while my daughter has been surfing the 'net on the iPhone. We chat, we zone, we compute. Add to that, I've also been letting her surf while we run errands in the car.

  • Dan Hesse email: 'no current plans' to alter data pricing

    by 
    Chris Ziegler
    Chris Ziegler
    06.03.2010

    Bypassing a company's power structure altogether and contacting the CEO directly is the vogue thing to do right now -- and in light of the AT&T incident this week, it probably behooves said CEOs (and / or their assistants) to earn some PR brownie points by responding with a positive attitude. Take this response from Sprint boss Dan Hesse, for example, in reply to a request that the company "keep [its] great pricing and customer service, and most importantly -- keep unlimited data." In short, Hesse says "one can never say 'never,' but [the company] has no current plans to change our pricing." That's certainly the "correct" thing to say coming off AT&T's big strategy shift toward killing unlimited and hints from Verizon that it'll do the same, but whether Sprint is able to hold the line when the WiMAX airwaves are flooded with EVO 4Gs and EVO 4G-like devices is another matter altogether. We'll see. [Thanks, Matt P.]

  • AT&T users can keep $30 unlimited data when upgrading phones... unless they want tethering

    by 
    Chris Ziegler
    Chris Ziegler
    06.02.2010

    There's naturally been a ton of feedback in the past few hours on AT&T's new data pricing strategy, and the company has been responding to comments all morning over on its Facebook page; one of the key tidbits that's come out of the discussion so far is that folks on the current $30 smartphone data plan will be able to keep that plan when upgrading hardware. Translation: yes, you'll be able to get a new iPhone without switching to the $25 / 2GB DataPro plan if you so choose. What you won't be able to do, though, is keep the $30 plan and add on the $20 tethering option -- tethering specifically requires DataPro, so your hopes and dreams of a soft 5GB cap are quashed (unless you want to pay $30 for 3GB of overage, of course). On a related note, we've been tipped that some folks' iPad orders from Apple have been pushed back to June 7 -- an interesting coincidence, considering that's when DataPlus and DataPro go live. If true, it's likely so that Apple can pre-install new orders with updated software for managing the new plans, but it's also a preemptive strike against a horde of people trying to grandfather into the $30 plan over the next few days. [Thanks, John and Aaron]

  • AT&T makes sweeping changes to data plans, iPhone tethering coming at OS 4 launch

    by 
    Chris Ziegler
    Chris Ziegler
    06.02.2010

    You might think that AT&T would hold off for a national HSPA+ deployment or a full-on LTE launch before tweaking its data pricing strategy, but not so much -- the carrier is coming out swinging today with some significant changes that should benefit the overwhelming majority of its smartphone users (and could stand to harm a select few). Let's break down the major points: DataPlus / DataPro The existing $30 fair-use "unlimited" smartphone data plan is being replaced by two new options: $15 per month for 200MB and $25 for 2GB (called "DataPlus" and "DataPro," respectively). Customers currently on the $30 plan are welcome to stay on it, but they can switch at any time without extending their contract. AT&T's new overage system is arguably the game changer: on the $15 plan, you'll pay $15 for each additional 200MB, but on the $25 plan, you'll pay $10 for each additional GB. It's simple and straightforward -- but most importantly, it won't bankrupt you if you go over by a gig or three in a month. This compares to $50 per gigabyte of overage on AT&T's 5GB DataConnect plan for laptops. The carrier's going to be very flexible about changing between the DataPlus and DataPro plans -- if you're on DataPlus, for example, and you discover that you're blowing past your allotment, you can choose either to start DataPro the following billing cycle, pro-rate it, or apply the higher plan retroactively to the beginning of your current billing cycle. That's pretty wild. Tethering Tethering will be offered as an add-on to the DataPro plan for an additional $20 per month, which means you'll pay a total of $45 a month for 2GB of data shared between your phone and your tethered devices. If you're light on the usage, it's a sweet deal -- but if you scale it up and you're using the data almost exclusively on your laptop, it compares unfavorably to the traditional DataConnect plan: $60 versus $75 for 5GB (and in the unlikely even you've got a webOS device on Verizon, it compares even less favorably). If you're striking a balance of data use between a smartphone and tethered gear, AT&T's new setup is still pretty solid considering that you would've been paying $60 for the USB stick plus $30 for smartphone data before. Yes, it's finally happening: AT&T's iPhones will get access to the tethering option, too. iPad iPad users are also affected by the change. The $30 iPad data plan -- lauded for being labeled by AT&T as truly unlimited -- goes away to be replaced by the same $25 / 2GB plan that smartphone users will see, though current subscribers to the $30 plan can continue unaffected. Everything launches on June 7, except for iPhone tethering -- it'll launch when OS 4 does. In the meantime, we're told users can sign up for the $30 plans both on their phones and iPads if they'd like to be grandfathered in. Follow the break for more details along with AT&T's full press release.

  • Orange UK announces iPad Wi-Fi + 3G data plan pricing for UK

    by 
    Steve Sande
    Steve Sande
    05.07.2010

    They may have a hung parliament in the UK, but at least they know what to do about iPad data plan pricing. Fast on the heels of Apple's announcement of iPad availability in a number of international locales, we've heard from Orange UK about what they'll be charging iPad Wi-Fi + 3G owners for data plans in the UK. First and foremost is a "pay for what you use" data plan charging 5p per MB of usage each month up to £40 per month (about US$60 at current rates, a little bit more than the $29.95 "unlimited" plan available in the States). The small print says that this plan is subject to fair usage, meaning that you're limited to 750 MB of usage on that plan -- in other words, you'll never get to that £40 maximum. If you crave additional data, Orange has four optional bundles, all with an maximum allowed data consumption. The best plan appears to be the iPad Monthly 25, providing 10 GB of 3G data consumption plus unlimited browsing at BT Openzone Wi-Fi hotspots for £25 per month. A copy of the Orange UK pricing chart follows this post; click the Read More link below to view it. Thanks to Joe for the tip!

  • T-Mobile drops some overage charges in favor of bandwidth throttling

    by 
    Donald Melanson
    Donald Melanson
    04.28.2010

    Well, it looks like T-Mobile has some good news and some bad news for customers using its 5GB webConnect data plan. The good news is that the carrier will no longer be charging its $0.20 per megabyte overage fee for any data used beyond the 5GB limit, thereby effectively making the 5GB plan an unlimited plan. The bad news is that in place of an overage charge, it will be implementing bandwidth throttling on any data used on top of the standard 5GB, although it's not saying exactly how much it will slow things down. Customers using T-Mobile's basic 200MB monthly plan aren't left out of the changes either -- while they won't see any bandwidth throttling, they will see their overage charges cut in half from $0.20 to $0.10 per megabyte. Both changes are apparently effective immediately.

  • AT&T posts fast facts on iPad 3G data plans

    by 
    Chris Ziegler
    Chris Ziegler
    04.28.2010

    There's nothing groundbreaking in here, but AT&T has just thrown up a good one-page summary of how this whole WWAN thing is going to go down for new iPad 3G owners come this Friday. As we've already known, you'll be paying $14.99 for 250MB or $29.99 for unlimited (yes, truly unlimited with no 5GB cap) data in addition to free access to AT&T's comprehensive collection of WiFi hotspots -- perhaps the more interesting bits, though, have to do with plan management on the 250MB setup. Basically, you'll get a warning on your iPad when you get to 20 percent of your allowance remaining, then again at 10 percent, and finally when you run out; at each message, you'll have the chance to re-up (of course, if you find yourself blowing through 250MB on a regular basis, you probably want the unlimited plan anyhow). Plans renew automatically after every 30 days, and you can check your usage at your leisure from Settings on the device. Sure, you might be cursing the fact that you've found a legitimate reason to spend another $30 every month -- but at least you'll be able to set it up and manage it without a call to customer service.

  • iPad 101: Managing your 3G data plans

    by 
    Erica Sadun
    Erica Sadun
    03.12.2010

    Much as I love AT&T's prepaid services, their interactive system for purchasing feature packages... well, it kind of sucks. I can't count the number of hours I have spent on their 611 purchase line trying to get the chirpy fake human at the other end (no, seriously, the robot is very cheerful and upbeat) to properly confirm my correct order. With the help of human operators (who cannot, by the way, actually effect the purchase), I have a cheat sheet that sits next to my computer and gets updated as they change their menu system: sometimes you have to say "yes". Sometimes you have to say "buy it". It's all a bit of a mess. So when I read through Apple's updated iPad 3G page, I was delighted to see that you can add your prepaid 3G feature packages from the iPad without ever having to speak to chirpy fake humans. It's all done from the padtop. And that, let me say, is marvelous.

  • AT&T forcing smartphones (even unlocked ones) onto smartphone data plans? (updated)

    by 
    Chris Ziegler
    Chris Ziegler
    02.11.2010

    We've been hearing a few scattered reports over the last week or so that AT&T customers are getting nastygrams for failing to have a smartphone-approved data plan associated with their account while using a smartphone. Of course, if you've bought a subsidized smartphone (using AT&T's definition, which is a little vague and off-kilter but generally involves a smartphone operating system and a QWERTY keyboard) from the carrier directly, this is totally par for the course -- you should expect such a warning. Thing is, one of the long-vaunted advantages of buying an unsubsidized, unlocked phone and bringing it to the network is that you've got plan freedom -- the carrier typically doesn't really know (or care) what kind of phone you're using, so you can sign up for a cheaper data plan designed for feature phones. Well, we've got tipsters telling us now that they're receiving these notices on their unlocked handsets, and that "as a courtesy, [they've] added the minimum Smartphone data plan" automatically. A courtesy, indeed. It'd seem unusual (if it's even possible) for AT&T to maintain a comprehensive database of IMEIs that are outside its sphere of influence, so we're thinking that this could be as simple as a situation where the carrier's last known record of the user's phone was a subsidized smartphone, but regardless, this is a pretty big deal -- for many users it means paying $30 instead of $15 for unlimited data, all the while paying significantly more for the handset upfront (at a savings to AT&T, no less). We're going to follow up with AT&T to figure out what's what here, but in the meanwhile, watch out for that email and / or text message of doom, folks. Follow the break for the full text of AT&T's communique. [Thanks to everyone who sent this in] Update: AT&T tells us that this policy has been in place since last September; folks who haven't changed phones since then are still grandfathered. Unsurprisingly, the company says that users with unlocked phones are more likely to be heavy data users, and that "the unlimited data plan protects them from sticker-shock bills." In other words, this policy is here to stay, which means one very, very important reason for buying unsubsidized has been taken away.

  • iPad vs. iPhone: what does 3G cost you?

    by 
    Chris Ziegler
    Chris Ziegler
    01.27.2010

    With the announcement that the iPad would continue Apple's often-rocky relationship with AT&T to serve up wide-area data, we wanted to know: exactly what does an iPad cost you over the course of a couple years? Granted, the iPad doesn't support voice calling -- nor does it require a contract, unlike the iPhone -- but for anyone who uses an iPhone primarily for browsing and gaming, this could make for a serviceable alternative that saves money over the long term. Follow the break for the full rundown.

  • Verizon to begin requiring data plans on '3G Multimedia' phones?

    by 
    Chris Ziegler
    Chris Ziegler
    01.11.2010

    It looks like new buyers of a slew of Verizon's most popular handsets are going to get saddled with a little extra baggage starting next week: a minimum required data plan of $9.99. The package -- which is said to include 25MB worth of data -- is apparently going to be required for some heavyweights in the carrier's lineup including the enV3 and enV Touch, devices termed "3G Multimedia" phones by the powers that be (as opposed to "advanced," we guess). If you have one of these phones already and you're using it without a data package, don't worry -- you won't initially be required to make any changes, but it seems that certain plan modifications will trigger an automatic add-on. It's a pretty lame move, and considering how closely the FCC is watching Big Red right now, it's not particularly well-timed, either.

  • Verizon CTO: flat-rate data 'isn't long-term sustainable'

    by 
    Chris Ziegler
    Chris Ziegler
    01.11.2010

    We'd secretly hoped that 4G would spell the end of 5GB caps on so-called "unlimited" plans, but the problem is that new categories of wireless devices are coming into the mix so quickly that we're likely going to get crunched no matter how advanced the technology -- hence the FCC's pleas to free up spectrum. Echoing comments made recently by AT&T Mobility head Ralph de la Vega, Verizon CTO Dick Lynch is saying that he doesn't see how they'll be able to offer an all-you-can-eat plan when the company's LTE network goes live over the course of the next few years, citing its open development initiative as a key reason -- it's losing control over what devices (and what kinds of devices) can get on its network, raising the odds that there'll be gadgets that incur particularly heavy use. It's a disappointing line for the company to take, but possibly a necessary evil in a truly wireless world. Long-term, the FCC and FTC might need to take a good, hard look at real-time network utilization to verify that Verizon's pricing is in line with its claimed usage, but for now, let's hope we don't all get priced out of our MiFis.

  • T-Mobile Complete: a $300 contract-free BlackBerry Curve 8520 with one month service

    by 
    Ross Miller
    Ross Miller
    11.18.2009

    Good old T-Mobile's on a roll these days with new phone plans, and this one seems perfectly catered to stocking stuffers. The quartet of phones start at $59.99, but so far we know of two: BlackBerry Curve 8520 for $299.99 and the Pearl for $149.99, according to the Best Buy stores we contacted. There's no contract commitment, and according to the press release, the first month is included in the bill from the point the phone's out of the box and activated. We don't know the details of that first month of service (data? texting?), but it's still a pretty penny for an unsubsidized handset. After that second month, of course, T-Mo's probably hoping you'll be enticed to keep with the network. If not already, you should start seeing the phones pop up at local Best Buy and select Walmart locales shortly. Press release after the break.

  • Rogers allows iPhone tethering in Canada for no extra charge until 2010

    by 
    Jason Clarke
    Jason Clarke
    06.19.2009

    While US iPhone users are stuck waiting for AT&T to get their act together, Rogers in Canada has stunned iPhone users by not actively trying to screw users right out of the gate as they did when announcing the data plan pricing for the iPhone last year. After a high-profile backlash, Rogers was forced to offer more reasonable data plans for iPhones, and it appears they've learned their lesson this time. As we all know by now, tethering is built in to the iPhone 3.0 firmware, and as long as you are on a data plan that gives you at least 1 GB of throughput per month, you can use iPhone tethering for no additional charge in Canada until at least the end of 2009. It's unclear what will happen next year, and it seems that Rogers isn't sure yet either. But rather than simply not allow it while they figure it out (as AT&T is doing), they chose to allow it. My guess is the execs at Rogers are doing a few things here: Looking to increase goodwill after the disastrous data plan fiasco last year Wanting to watch usage patterns to see just how popular tethering turns out to be, to help them determine price points Using the drug dealer method of marketing -- get people hooked, then jack up the price Of course, this is assuming they will revert to their evil ways; it would be nice to think that Rogers has actually turned over a new leaf and wants to provide reasonable service for a reasonable price. My guess is that most users of tethering are like me in that they want to have access to it for emergencies, but don't actually need it on a day-to-day basis. In that regard, allowing tethering as part of the not-inexpensive <1 GB data plans that Rogers provides makes reasonable sense. So, does anyone think Rogers will continue to do what makes reasonable sense next year when it comes to tethering, or will the lure of a few extra dollars be too much for them to resist?

  • AT&T considering cheaper iPhone plans?

    by 
    Nilay Patel
    Nilay Patel
    05.18.2009

    We're getting close to WWDC, which means the Apple rumor mill is nearing redline -- today it's BusinessWeek saying AT&T's working on cheaper iPhone data plans. It's not clear exactly how that would play out, but the most popularly-discussed option is a $20 "limited-access" plan potentially offered alongside a cheaper iPhone to be introduced at WWDC -- an option that's almost certainly being discussed as the two companies sort out that exclusivity extension. Of course, we're extremely curious to see what "limited access" means, given AT&T's recent SlingPlayer debacle -- cheap certainly isn't worth it if you're not allowed to do anything worthwhile. Phil, you have anything to say?[Via AppleInsider]

  • Bell adds 1GB smartphone plan with tethering for actually reasonable price

    by 
    Chris Ziegler
    Chris Ziegler
    04.13.2009

    Canadian carriers are known for a lot of things; reasonable data pricing, traditionally, is not one of them. As smartphones get more data-intensive by leaps and bounds and wider market segments realize they need laptop cards, these guys appear to be learning -- slowly -- and we're liking what we're seeing with Bell's new $45 CAD ($37) package... sort of. You get 1GB of data for your BlackBerry or WinMo device, $6 per MB for roaming in the US (the same as on Bell's cheaper plans), and extra megabytes run you 3 cents apiece -- and it seems you can tether at no additional charge. For comparison, the $40 CAD plan -- just $5 cheaper -- steps down dramatically to just 8MB of data, so this is what we'd call a "best value" of sorts, if you can really call 1GB for $45 a "best value." [Via MobileSyrup]

  • AT&T tweaks wireless terms of service to forbid video streaming, filesharing, data tethering

    by 
    Nilay Patel
    Nilay Patel
    04.03.2009

    Looks like AT&T's taking some aggressive steps to manage network traffic now that it's offering subsidized netbooks -- the carrier updated its data plan terms of service last night to specifically single out and prohibit "downloading movies using P2P file sharing services, customer initiated redirection of television or other video or audio signals via any technology from a fixed location to a mobile device, web broadcasting, and... any applications that tether the device... to Personal Computers or other equipment." That's an impressively strict set of rules that seemingly bans a number of apps AT&T customers are already using without complaint -- everything from SlingPlayer to Qik to Skype to Jaikuspot -- so we'll see if the company is really so tone-deaf as to try and retroactively prohibit their use, or if it'll just ignore what it can't possibly enforce. We've pinged AT&T for comment, we'll let you know what they say. P.S.- It's not just AT&T struggling to keep up with how people actually use its network -- Deutsche Telekom today threatened to cut off German T-Mobile customers who dare to use Skype. Nice. Can someone give all these guys some new ideas, please? [Via GigaOm]

  • Verizon brings new bolt-on international data plans to vanilla handsets

    by 
    Darren Murph
    Darren Murph
    11.16.2008

    Verizon just put the finishing touches on an international data plan rework back in August, but it's now gearing up to offer a pair of roaming options for those without a smartphone / PDA phone. Starting November 16th, VZW customers who own a down-to-Earth dumbphone will be able to pay $19.99 per month for 10MB of international data or $29.99 per month for 20MB; the plan will allow users to access picture / video messaging, Visual Voicemail, mobile IM, BREW downloads or the world wide web. Of course, this cheaper data only works in VZW's list of Preferred Data Coverage countries, which includes just Bermuda, Canada, Israel, Mexico, Dominican Republic, Saipan, Guam and South Korea. Wait, is that GSM we hear laughing in the corner? Oh, it is.

  • Verizon killing pay-as-you-go data plans, making other changes

    by 
    Darren Murph
    Darren Murph
    11.03.2008

    Rumors on this one have been flying in the VZW world, but now it looks like we've got some confirmation on the matter -- and chances are, some folks won't like it one bit. According to a leaked document from within the company, every new PDA / smartphone launched on or after November 14th will "require a data feature / plan of $29.99 or more." Additionally, Pay As You Go, 1X Block and the 10MB data plan / feature will be unavailable for those very phones on the same day. Ready for more? In 2009 (vague, right?), "select" Mobile Web 2.0 devices will also require a data feature / plan. We are told that those who have one of these soon-to-vanish plans can keep it so long as they stick with their current phone, but as soon as the upgrade bug bites, be ready to pony up for data, too.[Via Boy Genius Report]