Exploding
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Samsung's Note 7 crisis will cost at least $2.34 billion
Do you know what's really bad for your business? Selling a smartphone with a tendency to explode in your customer's pockets. That's why Samsung has revised its quarterly profit guidance, suggesting that it'll lose out on $2.34 billion in the current three-month period. That loss is all down to the Note 7 and its propensity for self-immolation that has so baffled the company's engineers.
Bloomberg: AT&T considering a halt on Galaxy Note 7 sales
Reports that a Galaxy Note 7 issued as a replacement caught fire on an airplane may be too much for at least one carrier. Bloomberg cites a single unnamed source claiming that AT&T is "considering" stopping sales of the troubled phone based on that incident. Although AT&T (along with Sprint, T-Mobile and Verizon) have already issued statements indicating that customers can return or exchange their replacement phones, this would go a step further. The rumored deadline for the decision is Friday, which would put pressure on Samsung to figure out what's going here.
Samsung Galaxy Note 7 recall: how to replace your UK phone
It's only been five days since it confirmed the Galaxy Note 7 battery problem and issued a global recall for its highly-rated smartphone, but Samsung is moving quickly to limit the damage. A couple of days after it issued replacement instructions for US consumers, the company has kicked off the exchange process in the UK, confirming that the small number of customers who received their units before the official UK launch will have their devices replaced from September 19th.
Samsung explains how the US Galaxy Note 7 recall will work
It's been less than 24 hours since Samsung announced its worldwide recall of the Galaxy Note 7, and owners are probably wondering exactly what's next. The major US carriers have already provided information on what they will do for customers (AT&T, Sprint, T-Mobile, Verizon), and now Samsung is laying out its plans for direct support. If owners want to exchange for another Galaxy Note 7, they can do that as early as next week. Their other option is to exchange the device for a Galaxy S7 or Galaxy S7 edge, plus replacement of any Note accessories and a refund of the price difference.
The US is looking into exploding self-balancing skateboards
The US Consumer Safety Product Commission has announced that it's launching a large-scale enquiry into the safety of self-balancing skateboards. The devices' propensity to spontaneously combust, notorious enough for even Saturday Night Live to have produced a sketch parodying it, is something of a safety risk. The bureau has designated the problem a "priority investigation" and has allocated plenty of time and resources to find the "root cause of the fires." Although we're not sure they need to, since we all know the problem is their shitty, knock-off lithium ion batteries made by dodgy factories in China.
Harvard soft robot explodes into action, jumps 30 times its height (video)
Harvard University has pushed its soft robot concept in strange directions, but an exploding robot? That takes the cake. A new three-legged, silicone-based variant of the robot is filled with methane and oxygen that, when jolted with electricity, explode and trigger violent pressure that pushes the limbs off the ground. As you'd imagine, the results weren't exactly timid during testing -- the example robot jumped over 30 times its body height, and it would have jumped higher if not for additional tubing holding it down in the lab. The power easily eclipses that of pure air, and could be vital to rescue robots or other public safety machines that could very literally leap to someone's aid. Don't anticipate exploding automatons on the streets anytime soon. We'll just be glad that, if they do arrive, they'll be trying to help us rather than kill us.
PSA: Sony says counterfeit PS3 controllers could explode
We're not sure why anyone would buy a knock-off DualShock 3 or SIXAXIS gamepad, considering the trouble Sony's taken to make sure they don't work, but the PlayStation 3 manufacturer has another reason you might want to steer clear of counterfeit pads -- they could be tiny Li-ion bombs poised to explode. Talk about force feedback! Yes, the company that brought us exploding laptop batteries says that third-party products "which are practically identical in appearance to genuine PlayStation®3 wireless controllers" may burst into flame, and as you might expect, Sony suggests that you run out to your nearest retailer and purchase the real deal instead.
Apple ordered to make public iPod nano battery fix in Japan
We had an eerie feeling it'd come to this, and come it has. Nearly two full years to the day after the government of Japan began a thorough investigation into the spontaneous combusting of iPod nano devices, that same entity is now mandating that Apple publish an "easy to understand" statement on the web that explains how customers can "receive replacement batteries and obtain advice." So far, these volatile Li-ion cells have been blamed for four cases of minor burns in the Land of the Rising Sun, and while Apple has been replacing first-generation iPod nano batteries since 2008 for those that complained, it seems that Japan wants the company to make the option readily apparent to consumers. Be sure to keep an eye on Apple's Japanese site for more, but as of now, we're not seeing any such PSA posted.
Exploding iPod blows up in Apple's face
Apple's got a lot of problems when it comes to overheating iPod batteries -- not only is the situation potentially dangerous, every move Cupertino makes is subject to sensational misinterpretation. Take today's Times UK story this morning about 11-year-old Ellie Stanborough, whose iPod touch blew itself up last month: when her father Ken contacted Apple for a refund, it seems he got a little bit of a runaround, but was eventually sent a settlement agreement offering a full refund if the family agreed to keep the deal confidential. That's actually totally standard practice when companies settle out-of-warranty claims, but since the agreement was written by lawyers, it contained a bunch of vaguely threatening language about how breaking confidentiality might result in Apple relentlessly suing everyone until Liverpool itself goes bankrupt and the populace is forced to resort to cannibalism and network television. Cue hysterical media coverage. Now, it's no secret that lithium-ion batteries like those used in the iPod have a long history of overheating and exploding, and Apple's certainly had large-scale problems with defective cells -- the first-gen iPod nano has been recalled in Korea and Japan, for example. It's also obvious that the sheer number of iPods sold means there are more exploding iPods than anything else -- and while we're sure some accountant at Apple has a spreadsheet showing the exact failure rate is acceptable, all we've got right now is story after story of these things blowing up with zero context. So here's our suggestion to Apple: maybe instead of having lawyers draft individual settlement agreements full of impenetrable and scary legalese for each and every jilted iPod owner out there, why not simply fess up to the problem, let people know exactly how common it is and how to avoid it, and provide a dead-simple replacement option for people who've had their iPods go up in smoke? That would put everyone at ease, and make these types of stories much less likely to blow up in a media feeding frenzy. Or, you know, do nothing because overwhelming market share inevitably leads to arrogant laziness -- your call.[Via TUAW]
Apple recalls faulty first generation iPod nano players in Korea
While Apple may have moved on to selling the 4th generation iPod nano, consumer protection agencies are still focused on gen-1. For good reason too, apparently, as there's mounting evidence that those early white and black plastic players have a tendency to overheat, swell, and possibly burst into a nasty chemical fire. Responding to four formal consumer complaints made between December and June, the Korean Agency for Technology and Standards sent a request to Apple on June 25th recommending that Apple "aggressively" collects first generation iPod nano with Lithium Ion batteries made by the Chinese company ATL. Initially, Apple agreed to replace faulty units as they did in Japan upon request by the consumer. However, KATS is now reporting that Apple will recall the players under its own initiative making this the first formal iPod nano recall we can, uh, recall.
HTC Touch Pro battery goes rogue, lights up an otherwise fine pair of pants
Just a note to everyone who carries around a spare smartphone Li-ion in their rear pocket: buy thicker underwear. The scene you see above was all caused by an obviously volatile HTC Touch Pro battery, one that the pants-wearer claims is an authentic HTC cell and not a cheap-o alternative from eBay. As the story goes, a foul odor led him to a laundry pile, where he uncovered eight moist socks, a torched battery and a ruined pair of pants. Look, we're glad this guy's okay and all, but seriously, can you imagine what this testy little thing would've done when tossed into the dryer? It's a blessing in disguise, kiddo.[Via phoneArena]
Exploding cellphone battery that killed Chinese man was actually a gun
While some of the details still seem to be up in the air at the moment, it looks like that exploding cellphone battery that killed a man shopping at a Lenovo store in mainland China a couple of weeks back was actually not a cellphone battery at all, but rather an actual firearm of some sort. According to some roughly translated reports from Sohu.com, the "imitation firearm with bullets" suddenly fell to the ground at one point, which caused the bullets to fire up into the man's chest and neck arteries, leading to massive blood loss. The Telegraph newspaper further adds that the gun, which they describe as a home-made pistol, also damaged the man's cellphone when it went off, leading to the initial suspicion that the battery may be to blame. So there you have it, folks, while cellphones may or may not kill people, guns (makeshift or otherwise) certainly do.Read - Sohu.comRead - Telegraph.co.uk
Japan investigates exploding first generation iPod nanos, again (update: issues consumer warning)
Look, it's pretty clear that the lithium-ion battery in the first generation iPod nano has the potential to burst into flames. Seriously, how many more cases do we have to see? Even after giving Apple a stern talking-to and ferocious wag of the finger back in March, Japan's government is once again investigating possible battery defects that caused a pair of Tokyo nanos to burn: nano model MA099 recently singed a piece of nearby paper while a model MA005 nano burned a traditional tatami mat in January (no injuries were reported). Presumably Apple is calculating the cost-of-recall at this very moment. In other words, take the number of 1st gen nanos in the field, A, multiply by the probable rate of failure, B, multiply by the average out-of-court settlement, C. A times B times C equals X. If X is less than the cost of a recall, they don't do one.Update: Japan has issued a warning to iPod nano users saying, "Users need to be careful about overheating of the machines," particularly when charging the players. Japan's government has reported a total of 14 similar incidents to Apple related to models MA004J/A, MA005J/A, MA099J/A and MA107J/A all sold between September '05 and September '06 -- two of which resulted in minor burns. NHK claims that Apple does not plan a recall but is ready to exchange defective parts.
Ghana man killed by exploding handset?
Truth be told, we aren't exactly inclined to believe this here article is entirely accurate, but nevertheless, Modern Ghana is reporting that a resident was recently killed by an exploding cellphone. Notably, this unfortunate accident wasn't due to a faulty battery, or at least that hasn't been blamed just yet. Rather, the young man simply answered his ringing mobile while it was still plugged into the wall, and seconds later, electricity flowed into the cellphone unrestricted and threw the man back. Reportedly, he was pronounced dead on arrival at a local hospital, and we're sincerely hoping that investigators get to the root cause of all this if indeed the tale is true.[Via textually]
IBM sues Shentech for selling volatile counterfeit batteries
It's not like ThinkPads have been immune to the notorious overheating battery issue, but a fiery incident in Ohio may not be IBM's fault. In a somewhat bizarre tale, it's reported that an Ohioan purchased a replacement battery from Shentech for his ThinkPad, only to later have it overheat, catch on fire and damage his machine. After discovering that the faulty cell was actually a counterfeit, IBM took the liberty of ordering a dozen batteries from the Flushing, New York-based company, and it soon discovered that all twelve received were indeed fakes. As you can probably guess, IBM has filed suit against the outfit and has asked the court to require Shentech to hand over all of its batteries for destruction, profits it made from selling the fakes and a million dollars "per counterfeit mark per type of item sold." That'll teach 'em to mess with Big Blue.[Via TGDaily]
Non-recalled Nokia phone battery explodes, injures woman
While Nokia and Matsushita were busying settling the disputes that arose when the phone maker had to recall some 46 million handset batteries, a lady in India has been injured by a Nokia-branded cell that's not on that list. Located in eastern India, the woman noted that the BL-D3 series battery "blew up about 10 minutes after it was put on charge," resulting in a "ball of fire" that led to minor burn injuries to the user. According to Nokia, the incident was "isolated," and if it finds that the handset, battery, and charger are original, the 30-year old victim will supposedly be compensated.
Japanese government orders Nokia to report on overheating batteries
The Ministry of Economy, Trade and Industry has ordered Nokia's Japan unit to "report by next Friday on details of a series of accidents" involving Matsushita's li-ion batteries that were recently found to have, shall we say, toasty tendencies. Reportedly, the ministry had phoned up Nokia Japan President Tyler McGee to hear his explanation, but apparently, it has deemed that more details are necessary. It seems the purpose here is to examine whether there were "any problems with Nokia Japan's handling of the overheating accidents," and considering that it purportedly took 16 days (6 more than the limit) for that unit to report initially on the problem, it may already be in a bit of hot water.
Nokia-branded batteries at risk of overheating -- 46 million devices affected
Here we go again kids. After all those notorious fires related to the batteries used by the world's largest handset manufacturer, Nokia has issued a product advisory for the BL-5C, Nokia-branded battery. That's right, Nokia branded, not just those third-party knockoffs everyone had been pointing the finger at previously. A staggering 46 million batteries in fact, all manufactured by Matsushita (aka, Panasonic) between December 2005 and November 2006, are said to be at risk of "dislodge." According to the release, "in very rare cases" the Nokia-branded BL-5C batteries could short circuit leading to an explosive burn. Nokia goes on to say that the danger only exists while charging the battery and of the 100 or so reported incidents, "no serious injuries or property damage have been reported." Oh really? So the loss of a leg no longer constitutes serious injury? The BL-5C is one of just 14 different batteries used in Nokia products so be sure to check the list below to see if your phone is one of the 52 Nokia handsets affected. If you're unlucky (or lucky, depending upon your viewpoint) enough to be affected, then Nokia will provide a replacement battery free of charge. Update: We just received word from Nokia that the "overheating" referred to in their advisory will not result in an explosion or even a fire. At worst, batteries will "overheat, expand, and pop out of the phone (due to the expansion of the battery)." Of course, it states right on the battery that it "may explode if damaged" and "do not short circuit" so this little clarification likely won't make you feel any better now will it?Read -- Product advisory for BL-5C battery Read -- List of affected Nokia phones and Battery IDs
Chinese welder killed by exploding cellphone battery
It's all fun and games until someone gets hurt, and unfortunately, the latest case of exploding battery syndrome led to something far worse than a minor injury. Reportedly, a 22-year old Chinese welder actually perished after a cellphone battery residing in his pocket exploded. The eruption was so violent, in fact, that it "broke a rib and drove the remnants of the pack into his heart," and while rescue crews were able to get him to a hospital, he passed away shortly thereafter. Currently, the manufacturer of the phone and battery are being withheld, but expects in Jinta were dispatched in order to conduct an investigation.[Via Inquirer, image courtesy of ABC]
Toto's Z-series toilets recalled due to fire hazard
Sure, spontaneous combustion has occurred in a bevy of consumer electronics over the past year or so, but if there was one place even we thought you could count yourself safe, it'd be on the john. Apparently, this assumption is no longer valid for Toto toilet owners, as 180,000 of the company's Z-series units are now being recalled "after wiring problems caused three to catch fire over the past year." The electric bidet accessory is being shown the blame, as the faulty wiring not only torched a trio of units, but also caused smoke to come flowing out of 26 others. As expected, the firm will "repair the potentially fiery units manufactured between May 1996 and December 2001 for free," but we've no idea if Toto will be reimbursing the outhouse rentals for those sans a backup commode.
