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  • Boingo teams with Gogo for in-flight internet magic, leaves us wanting more

    by 
    Darren Murph
    Darren Murph
    06.27.2011

    So, here's the good news: Boingo Wireless has teamed up with Aircell, a company that provides WiFi in the skies. Now, the bad news: it barely matters. At first blush, we assumed a Boingo / Gogo tie-up would allow monthly subscribers to the former to get gratis access to the latter; in fact, that's not at all the case. According to the release (shown in full after the break), in-flight access "is a premium service and is not included in monthly plans," and in fact, there's not even a discount given to Boingo subscribers. The point here? To make billing even easier, since you're logging in with your Boingo credentials. Gee, thanks.

  • American Airlines testing in-flight media streaming, staying curiously mum about content selection

    by 
    Dana Wollman
    Dana Wollman
    05.04.2011

    American Airlines would like you to pay for movies and shows you're used to getting for free to give you a new way to keep yourselves entertained at 30,000 feet. The airline is testing Aircell's forthcoming service that will let you stream flicks and TV programs to your own WiFi-enabled device. Aircell, the company behind Gogo in-flight WiFi, is curating the library of content, and for now, it's unclear just how extensive the selection will be (last time we checked, the company was staying mum about content partners). And we definitely wonder how smooth the streaming will be on a crowded flight full of web surfers... you know, considering that Gogo already compresses JPEGs on everyday websites. And really, it had better be -- otherwise, you're better off with the complimentary shows and movies bundled into that built-in entertainment center right in front of you. All questions that will get answered when the service launches this fall.

  • Aircell releases GoGo tech roadmap: EV-DO Rev B in 2012, global satellite coverage by 2015

    by 
    Michael Gorman
    Michael Gorman
    03.10.2011

    Aircell started putting its air-to-ground (ATG) mobile broadband technology in planes about three years ago, and its GoGo in-flight internet's reach has grown ever since -- all the way up to the home of mavericks and mama bears. Presently, the company's ambit is limited to the continental US, but that's about to change with the addition of Ka-band satellite coverage that will blanket the US in 2013 and the globe by 2015. Yes, dear readers, that means you'll be able to poke, tweet, and blog your way over international waters. Not only that, next year a new ATG-4 network using EV-DO Rev B promises four times the capacity of its trusty Rev A service we've come to know and love. The company says both upgrades are cheap and easy for carriers -- if only they were rapid as well. PR's after the break.

  • Gogo plans to expand into in-flight movies, possibly gaming

    by 
    Donald Melanson
    Donald Melanson
    02.07.2011

    There's not a lot of firm details just yet, but the CEO of Gogo's parent company, Aircell, has just confirmed that GoGo is planning to take a few steps beyond it's basic in-flight WiFi business this year. That will apparently start with a library of in-flight movies that customers will have access to "later this year," and could eventually expand to other in-flight content including "live gaming." No word on any content partners involved in any of those plans, but CEO Michael Small says that he believes content has the potential to be a" significant" revenue source for the company. Incidentally, this news coincided with GoGo's announcement of a $35 million boost from its latest round of funding and, as mocoNews reports, the company has apparently already hired "a number of executives from internet companies" to help it with its new content offerings.

  • Seven airlines now offering free in-flight Facebook

    by 
    Laura June Dziuban
    Laura June Dziuban
    02.02.2011

    Free and fast in-flight WiFi may be an unrealizable dream, but free in-flight Facebook? Wish no more. As of today, seven airlines are running a promotion with Gogo internet to bring your in air Facebook dreams to life. The airlines include Delta, AirTran, American, Virgin Atlantic, Alaska, US Airways, and United, who with Gogo now offer internet on 1,100 commercial and 5,000 private planes. It's unclear how long the promotion will last -- nothing good lasts forever -- but get in there while you can and do a few status updates, maybe check out your friends' awesome Groundhog Day 2011 links.

  • Delta expands WiFi access to select regional jets

    by 
    Joseph L. Flatley
    Joseph L. Flatley
    11.30.2010

    Good news, frequent (and not so frequent) fliers. In addition to offering free Goggle-sponsored WiFi on its long-range flights this holiday season, Delta has announced plans to expand Gogo internet access to many of its regional jets, beginning in January. The company says that it should have this next wave of upgrades done by the end of 2011. This will definitely come as a relief to those of us who will be enjoying hours-long "regional" flights in the new year, either on Delta planes or those of its regional partners (including Shuttle America, Comair, and Atlantic Southeast). The expansion will apply only to aircraft with a first class cabin -- you know, the spacious compartment you pass through before being herded into the back with the rest of us schlubs.

  • Alaska Airlines fires up in-flight WiFi between Anchorage and Fairbanks, promises more in 2011

    by 
    Darren Murph
    Darren Murph
    10.23.2010

    It's hard to say if Alaska Airlines' relationship with Row44 has fizzled, but unlike that WiFi'd route between San Jose and Seattle, the aforesaid airline is relying on Aircell to provide in-flight WiFi on flights between Anchorage and Fairbanks. Reportedly, Gogo service is live today for customers flying between those two locales, with it being completely gratis until the remainder of Aircell's network in the state of Alaska goes live over the next few months. Best of all, Aircell has promised to "expand its network to include Southeast Alaska by the end of the year," ensuring that it's not The Last Frontier in absolutely every possible way.

  • HasWiFi answers a vital question: does my flight have WiFi?

    by 
    Darren Murph
    Darren Murph
    10.12.2010

    It's a resource we've all needed for years -- ever since Gogo began its quest to infiltrate each and every airline cabin in America in hopes of installing a router or two. HasWiFi is a simplistic (read: won't kill your mobile browser) site that serves one primary purpose: to tell you whether or not your upcoming flight will have sweet, succulent in-flight WiFi available. Better still, users can even vote Yes or No to whether their flight actually does have in-flight WiFi... you know, in case a carrier yanks it from one plane or installs it in another that's not listed. And if you're already down with TripIt, well, searching gets even easier. Head on over and punch in your next flight -- crossed fingers are highly recommended.

  • Flexjet hooks private jet travelers up with free Gogo Biz in-flight WiFi, as well it should

    by 
    Darren Murph
    Darren Murph
    09.11.2010

    Here's the deal: you're pouring out thousands on Flexjet's fractional aircraft program in order to get where you need to be, when you need to be there. The last thing you're looking for is another bill to ensure you're connected while jetting from point A to point Z. Thankfully, the aforesaid company has just inked a deal with Aircell that'll place Gogo Biz in-flight WiFi into each of its private jets at no additional cost to flyers -- a move that's likely meant to counter NetJets' recent announcement. Of course, that "annual price bump" will more than likely take care of things come December, but hey -- what's the use in filet mignon on a Challenger 300 when you can't tweet a picture of your indulgence? Exactly. Head on past the break for all the installation plans.

  • NetJets begins Aircell in-flight WiFi installations, won't stop anytime soon

    by 
    Darren Murph
    Darren Murph
    07.29.2010

    It's one thing to expect in-flight WiFi on a commercial flight serving two or three hundred addicted peons, but how on Earth has it taken until now for NetJets to hop onboard this bandwagon? For those unaware, NetJets hosts the world's largest fractional fleet of business-oriented aircraft, and those that lay claim to portions of its herd are amongst the most wealthy this world has to offer. Currently, the outfit has just over 800 planes, and starting next month over 250 of them (in the midsize and large-cabin categories) will be equipped with Aircell's high speed internet service. In time, NetJets is planning to have "all future fleet aircraft, including light cabin models, delivered from the factory with high speed internet," and we're guessing that the jetsetters who drop the Benjamins to have their own plane are as anxious as ever for the future to be now. After all, who wouldn't want to tweet images of filet mignon from 35,000 feet?

  • FaceTime video call works beautifully on airplane's in-flight WiFi (video)

    by 
    Darren Murph
    Darren Murph
    07.13.2010

    Yeah, seriously. While Aircell's Gogo in-flight WiFi service has been blocking VoIP calling services (Skype being the most obvious example) from day one, it's apparently not throwing the same brick wall in the face of Apple's new standard. Our good pals over at TUAW managed to record a (relatively) solid two minute FaceTime conversation with an iPhone 4 owner, and only after you realize that said owner is a few thousand feet above the Earth's surface does this all become a lot more interesting. We know for a fact that certain iPhone 4 owners have had difficulty with FaceTime conversations when using highly firewalled access points (like those found in hotels and corporate offices), but it seems as if seat 16A is cleared for transmission. For now, anyway. Head on past the break to peek the FaceTime ad that Apple forgot to make.

  • 1 in 10 fliers using in-flight WiFi, Aircell 'thrilled' with repeat usage rate

    by 
    Darren Murph
    Darren Murph
    07.08.2010

    US airlines are still struggling to keep pace with their Asian contemporaries, and while we won't be satisfied until each and every plane that soars over this great land has an integrated router, there's no question that carriers seem to be racing to equip their fleets with in-flight WiFi. According to recent analyst reports, fewer than 10 percent of fliers are using the service, but on the other hand, one in ten fliers are. There's obviously two ways of looking at this -- in-flight WiFi is still a fledgling technology, and it's only available on around a third of domestic flights. From that perspective, a 10 percent overall usage rate looks pretty impressive. But there's no question that cost is a concern here, as is time; many fliers are using their moments in the air to actually disconnect for a change, and few corporations actually have policies in place to reimburse employees for WiFi charges accumulated in the air. Furthermore, fliers can't even use their laptops for the first and last half-hour of flights, so unless you're flying coast-to-coast, you may assume that only having an hour or so to surf just isn't worth the hassle. We pinged Aircell (the makers of Gogo, which is by far the dominant in-flight WiFi provider in America) for comment on the linked report, and while they wouldn't comment specifically, they did confirm that they have been "thrilled" with repeat usage rates. The company's own research has found that "61 percent of Gogo customers have used it again within 3 months," which is a pretty fantastic attach rate. Now, if only it could get more people to try the service once, it may just be on its way to taking over the world. Or something. Full comment is after the break.

  • US Airways finally secures Gogo in-flight WiFi, adding to all A321's by June

    by 
    Darren Murph
    Darren Murph
    03.29.2010

    We heard last summer that 2010 would be the year for US Airways to gain in-flight internet, and sure enough, America's worst legacy airline has made good on said promise. As of now, a grand total of five Airbus A321 planes are equipped with Gogo, and if you're lucky enough to end up on one, you'll get a single free session through June 1st provided that you're a first-time Gogo user. Speaking of early June, that's when all 51 of the outfit's A321's will be lit with WiFi, and better still, you'll be able to see right away if your flight will be wired (or unwired, as it were) at the time of booking. There's no mention of expansion plans beyond that, and we still haven't received an apology for refusing us a gratis glass of water on a 6.5 hour flight in August of 2008. No, we're not bitter. At all.

  • Aircell tempts HTC HD2 owners with six months free in-flight WiFi

    by 
    Sean Hollister
    Sean Hollister
    03.25.2010

    Now that Aircell has finished roping every major US airline into its plan for world domination providing inexpensive WiFi on most every flight, the company's dealmakers have had to fall back on, shall we say, less integral partnerships to advance their strategy. First up? If you're the owner of a shiny new HTC HD2 on T-Mobile, you get six months of Gogo in-flight WiFi, free of charge. Simply register with the company anytime before June 2011 and it's clear skies for your connection. You can consider the expiration date a bonus alarm clock -- by that time, you'll be ready for a phone with enough buttons for Windows Phone 7 Series.

  • Aircell to start in-flight video download service later this year

    by 
    Darren Murph
    Darren Murph
    01.10.2010

    Aircell may have skipped out on having a presence at CES this year, but that doesn't mean that nothing is going on in the wide, wacky world of in-flight internet. The company confirmed to us via email that it's planning a new video download service for 2010, a little something that'll go by the name Gogo Video. PC World was able to sit down with Eric Lemond, director of product management for the company, and they found that the service will be a lot like the iTunes Video Store in function. Users will be able to tap into their onboard WiFi in order to suck down TV shows and film rentals, which will be available for viewing up to 24 hours from the time of purchase. The files themselves will remain on the laptop (as in, this isn't just a streaming service), and while the exact launch date has yet to be nailed down, we are told that it will only be available for Windows laptops initially. Prices should range from $2 to $4 based on the programming, though we're still waiting to hear what kind content partners will be signing on. Fret not, jetsetters -- the unfriendly skies are about to get a bit more bearable.

  • Continental to launch in-flight WiFi in 2010

    by 
    Nilay Patel
    Nilay Patel
    12.16.2009

    Looks like Continental is the latest to inch closer to our dream of WiFi on every flight: the airline just announced that it'll be rolling out Gogo in-flight internet service on 21 Boeing 757-300s in its fleet starting in Q2 2010. The service will cost $4.95 and up based on flight length, and the 757s in question mostly serve domestic routes -- we're hoping Continental takes a cue from American and US Airways and lets passengers check to see if their plane is WiFi-enabled.

  • How to get the most out of in-flight Wi-Fi

    by 
    Megan Lavey-Heaton
    Megan Lavey-Heaton
    11.25.2009

    Over the weekend, I discovered that my annual flight from Phoenix to Alabama (via Atlanta) had in-flight Wi-Fi. Best of all? It happened to be free, thanks to eBay jumping in on the free holiday Wi-Fi bandwagon. The promotion was already active on the flight I took from Phoenix to Atlanta. If you're traveling for Thanksgiving or Christmas, here's some things to consider about utilizing this service with your MacBook, MacBook Pro or MacBook Air. Is it worth it? It all depends. It was very nice being able to talk with my fiancé (who, on his part used FlightStats.com to inform me of where I was at) during the flight. I'm no fan of flying, and when the turbulence got bad, it was a nice distraction. However, I did notice I got a slight motion-induced headache and had to take a break. If the seat in front of you is reclined to the point where your computer is rammed into your chest, the person in the seat next to you is taking up half of yours with their elbows, or if you're inclined to motion sickness, this may not be for you. Still, a free promotion is the perfect time to give the service a try. Normally, this service can cost anywhere from $6-15 for a flight. Gogo's pricing structure is $5.95 for a flight less than 90 minutes, $9.95 for a flight between 90 minutes and three hours, $12.95 for one more than three hours or a daily pass on a single airline. If you're just using your iPhone, it's $5.95 for a flight less than 90 minutes and $7.95 for one longer than that. Read on for tips on maximizing your battery life in flight.

  • American Airlines launches online widget to sniff out WiFi-equipped flights

    by 
    Darren Murph
    Darren Murph
    11.19.2009

    You may bang on the legacy airlines, but American Airlines has a good thing going here with Gogo. The outfit has just completed installation of in-flight WiFi on 150 of its MD-80 aircraft, and in order to give you a better idea of how to prepare, it's now launching an online widget that'll let you know if your bird will enable web surfing when you get on. The tool is completely web-based, so any PC or smartphone can access it; the only real knock is that it only informs you of a "yes" or "no" 24 hours prior to departure, so it's still impossible to book a flight 3 months out and know for certain if you'll be able to hop online. This is definitely something that should be adopted by the other airlines (pronto!), but we can't help but dream of the day when something like this is unnecessary due to in-flight internet becoming completely ubiquitous. Ah, the future -- how you tease us so. Demonstration vid is after the break.

  • Virgin America and Google gift flyers with free WiFi for the holidays

    by 
    Darren Murph
    Darren Murph
    10.19.2009

    While those legacy airlines are scheming to charge you more to fly over the holidays, Virgin America is making it even easier to choose its services over the rest. Announced today, the airline (which should expand to more cities on the double, just so we're clear) has teamed up with Google in order to bring gratis WiFi to all flyers throughout the holiday season. If you'll recall, VA recently made known that every single one of its aircraft was equipped with in-flight internet courtesy of Aircell, and between November 10th, 2009 and January 15th, 2010, your surfing will be on the house should your find yourself in a seat. Not a bad way to spread a little holiday cheer, huh?[Via Engadget Spanish]

  • US Airways launching Gogo in-flight internet next year, to show WiFi logo when booking

    by 
    Darren Murph
    Darren Murph
    07.23.2009

    Our wildest, most frenzied dreams are coming true, airline by airline. As Aircell steps in to infiltrate yet another legacy carrier here in America, US Airways has finally caved to the pressures of being an airline in 2009 by announcing its intentions to get Gogo on a select few of its planes. Starting in early 2010, Gogo in-flight internet will be added to its fleet of 50 A321 aircraft, and while that's certainly not a jaw-dropping amount, it's better than zilch. Of note, US Airways also has plans to let consumers see if their proposed flight will have WiFi when booking online, and while we can't help but celebrate such an achievement, we're also mighty fearful that this will lead to yet another fee for the privilege of riding on a WiFi-equipped plane. You know -- considering that this airline once refused water to passengers on a 6.5 hour flight last August.[Via Gadling]