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  • My Tether turns mild-mannered Palm Pres into wild and crazy hotspots

    by 
    Tim Stevens
    Tim Stevens
    08.06.2009

    Official application portals like Apple's App Store and Palm's App Catalog are the big box retailers of the mobile space: plenty of choices, but to get the really good stuff you have to go elsewhere. Case in point: My Tether, an app that, naturally, allows tethering through a Pre, and does so quite comprehensively. Palm's savior can be directly attached through USB, but Bluetooth and WiFi are also available, thus delivering the connectivity trifecta. It's a lot easier to enable than the last option we found, and though the fully-automatic, self-installing version costs $10, there's a free one if you're feeling cheap (and know your way around a shell prompt). We're still waiting to see whether Palm or Sprint will put an end to these 3G hijinks, since the pair are obviously not in favor of them, but right now this particular carrier needs every selling point it can get -- even unofficial ones like this. [Via Palm Infocenter]

  • Palm Pre comes to Bell on August 27

    by 
    Chris Ziegler
    Chris Ziegler
    08.04.2009

    Up until now, Bell's been coy about an exact availability date for the Palm Pre -- a tactic borrowed from Sprint prior to its release -- so we're happy to hear that they've finally decided on August 27 to get it out of the door. It'll run CAD $199.95 (about $187) on a three-year deal, ramping all the way up to $599.95 contract-free with a minimum 500MB / month data plan (trust us, you'll want every megabyte of it). Preorders are now being accepted online and in Bell stores, so if you want it on day one, you might want to get moving on that.

  • Palm's ad agency 'loves that you're creeped out' by new TV spots

    by 
    Joshua Topolsky
    Joshua Topolsky
    08.04.2009

    Advertising Age has taken a deep dive into Palm's latest string of unsettling, polarizing ads -- you know, the ones with the girl -- in an attempt to explain the company's intention with the creepy spots. The industry paper spoke with Gary Koepke, the co-founder and executive creative director at Modernista, the company which developed and produced the short clips. According to Gary, he's happy that viewers find the commercials upsetting, stating that "The Pre is probably being talked about more than other phones right now because of the marketing and advertising, and that's a good thing. Could the ads work harder to show exactly how the phone works? Yes, but we knew it would be polarizing people to have a woman not shout at them and tell an interesting story." Apparently the agency is taking its own stab at Microsoft's Seinfeld / Bill Gates strategy, which means viewers don't necessarily have to like (or even understand) the ads... as long as they keep talking about them. Of course, that game plan may work for a company like Microsoft, which arguably has nothing to lose if they run a few ill-received spots. Palm, on the other hand, won't get a second chance to make a first impression with a lot of people, and since its fortune is currently riding on the device these ads attempt to sell to consumers, it's a pretty risky proposition. C'mon, how could the folks that brought you the Foleo be wrong?

  • Palm Pre drops to $99 at LetsTalk online store, for a limited time

    by 
    Paul Miller
    Paul Miller
    08.03.2009

    It's a limited time offer, and the handset is currently out of stock -- you'll have to wait a few days for delivery -- but cutesy online phone retailer LetsTalk is offering the Pre for a mere $99 after a $100 rebate and a $100 instant discount. This sort of price flexibility bodes well for the truly budget conscious eying this phone, though as demonstrated time and time again: you're saving a lot more in the long run with a cheap plan than a cheap phone, something that's been a lock since day one with the Pre. [Via SlashGear]

  • Palm Pre sales go live at Amazon

    by 
    Joshua Topolsky
    Joshua Topolsky
    08.02.2009

    If you love the Pre, but hate Best Buy or Sprint, now you've got the option of nabbing one through an online reseller you can live with: Amazon. The device has just popped up on the super-retailer's site, and like the aforementioned blue and yellow reseller, you don't have to worry about any pesky mail-in rebates -- the phone is $199.99 out the virtual door. Also of note, you can nab the non-contract version for $499.99, which is a $50 savings over the Sprint pricing, and certainly a value compared to Best Buy's $749.99 price tag. Only bummer note? Amazon says these babies won't ship for 4 to 6 weeks... which basically sucks. [Via PhoneNews]

  • Engadget Podcast 157 - 07.31.2009

    by 
    Trent Wolbe
    Trent Wolbe
    07.31.2009

    Another quiet week, podcast fans -- but we were still excited by a few new toys, like the new Creative Zii EGG, the Kodak Zi8, and the Nikon D300s. We also spent some time with the new Sony Walkman X-series, which got us thinking about Sony's fortunes in this brave new world and how the company might need to change -- and speaking of change, both Apple and Palm need to rethink some of their current policies. Oh, and to top it all off, the Wall Street Journal totally whiffed that Apple-at-CES story, and we've got the scoop on how our old friend Ryan Block laid some truth on things. Hm, maybe it wasn't such a quiet week after all. P.S.- Just Josh and Nilay this time, but we promise the whole band's getting back together soon. Hosts: Joshua Topolsky, Nilay Patel Producer: Trent Wolbe Song: Bohemian Rhapsody Hear the podcast 00:02:56 - Creative debuts Android-powered Zii EGG for developers and OEMs 00:15:26 - US Sony Walkman X-series unboxing and hands-on 00:29:22 - Kodak's 1080p Zi8 HD pocket camcorder in hand 00:34:45 - Nikon D300s officially announced -- 720p/24 movie mode with autofocus and mic input 00:40:24 - Google Voice iPhone app rejected, current GV apps lose connection with iTunes 00:45:25 - Unofficial Google Voice client for Palm Pre makes the scene 00:51:50 - Editorial: Palm, iTunes, and the ties that don't bind 01:04:35 - WSJ: Apple going to CES 2010. Reality: Nope. Subscribe to the podcast [iTunes] Subscribe to the Podcast directly in iTunes (enhanced AAC). [RSS MP3] Add the Engadget Podcast feed (in MP3) to your RSS aggregator and have the show delivered automatically. [RSS AAC] Add the Engadget Podcast feed (in enhanced AAC) to your RSS aggregator. [Zune] Subscribe to the Podcast directly in the Zune Marketplace Download the podcast LISTEN (MP3) LISTEN (AAC) LISTEN (OGG) Contact the podcast 1-888-ENGADGET or podcast (at) engadget (dot) com. Twitter: @joshuatopolsky @futurepaul @reckless @engadget

  • Unofficial Google Voice client for Palm Pre makes the scene

    by 
    Nilay Patel
    Nilay Patel
    07.29.2009

    Google Voice might have just been unceremoniously thrown out of the iPhone App Store, but that doesn't mean development isn't racing forward on other platforms -- say hello to dkGoogleVoice, an unofficial client for the Palm Pre. Yeah, it's buggy and has a bare-bones feature set, but hey -- it exists, and it's only going to get better. Can't say that about your little phone, can you Steve?[Via PreCentral]

  • Sprint loses $384m, 257k subscribers in first quarter of Pre availability

    by 
    Nilay Patel
    Nilay Patel
    07.29.2009

    The Pre might have slowed the drain at Sprint but it hasn't managed to turn things around completely -- America's number three carrier posted a second-quarter loss of $384m as it lost another 257,000 subscribers. That just continues Sprint's trend of bleeding customers to the competition, and we doubt this balance sheet will turn around anytime soon -- not only will next quarter reflect the $483m purchase of Virgin Mobile USA, it's pretty clear that Verizon will get the Pre and AT&T will carry another webOS handset, leaving Mr. Hesse and crew without their shiny halo device to lure new subs to the fold. We'll see what Sprint does to turn this all around -- did someone say they need a Hero?

  • Palm's webOS gets a couple more apps -- are the floodgates opening?

    by 
    Darren Murph
    Darren Murph
    07.29.2009

    We're doing our darnedest not to be recklessly optimistic here, but after weeks and weeks of nothing, a few new somethings have sauntered into Palm's App Catalog. If you'll recall, we actually heard earlier this month that said catalog was destined to get some serious additions in the near future, and we're hoping that the surfacing of these two is a sign of things to come. Announced this morning over on Palm's official blog, OpenTable and Fliq Bookmarks are now available to download on the Pre. The former allows hungry owners to secure themselves a spot at a nearby eatery, while the latter works with The Missing Sync for Palm Pre to transfer Safari bookmarks from your desktop (Mac for now, PC coming soon) to the Pre. Sure, it's not like these two are the killer apps we've been longing for, but at this point, any progress is great progress.

  • Verizon reiterates it'll have the Pre -- early next year

    by 
    Chris Ziegler
    Chris Ziegler
    07.27.2009

    It's no secret that Verizon wants the Pre; in fact, as much as we're sure they'd like to be showing a corporate poker face, it's pretty obvious they want it badly given how swiftly it sought to take the wind out of Sprint's sails with comments around the time of the initial launch. Sprint's Dan Hesse moved just as quickly to quash the thought as best he could by publicly slamming his company's archrival, telling media that Verizon needed to cut it out with the assumptions that Sprint's exclusivity period was six months and reiterating that he'd have the Pre in his back pocket through the end of 2009. The obvious response from Verizon? Revise your language just a little bit and keep at it. Big Red is now saying that it'll have the Pre "early next year" in comments made during its earnings call today -- in other words, the very moment Sprint's exclusivity ends if Verizon has anything to say about it. From Palm's perspective, sitting pretty atop the States' largest carrier is a good place to be, so we're sure they're stoked to hear the depth of Verizon's interest -- not to mention that we've still got that Eos floating around somewhere.[Via PreCentral]

  • Installing Pre homebrew apps: now even easier

    by 
    Tim Stevens
    Tim Stevens
    07.27.2009

    While Palm is busily engaged in a game of domination with Apple to see which one can keep iTunes sync working or broken the longest, the Pre homebrew community hasn't been sitting idle, introducing two new and painless ways to get homemade software up in your handset. The first is a desktop app called WebOS Quick Install that works on Mac, PC, and Linux, allowing installation with just a drag, a drop, and a click. The other is called fileCoaster, enabling users to download and install IPKs right on the phone itself, plus other files too. Two great apps for fans of unofficial softwares and good tidings for a warm future of basement innovation -- only a month after the first custom apps came to light.

  • The Pre in iPod's clothing

    by 
    Michael Jones
    Michael Jones
    07.24.2009

    Palm has quite a checkered history when it comes to syncing your Pre with iTunes, going as far as to make the device report itself as an iPod, and leaving lingering speculation that Apple would block the device with future iTunes updates -- which is exactly what has happened. But many Pre owners were surprised (and relieved) to hear that Palm had already fixed the issue, only a week after the problem surfaced.So, how did Palm manage to get sync working again? Well, the good folks over at PreCentral have discovered that they pulled it off by making the Pre report that its USB chipset is developed by Apple. This change effectively makes the device appear even more like an iPod, as well as further ensnares Palm into what could potentially be a nasty web of legal issues. While it may not seem like such a bad thing to let iTunes recognize the Pre as an iPod, the problem lies in how Palm is going about doing it. All USB devices report a plethora of information back to the operating system when they are plugged in, including a device ID, a vendor ID that usually identifies the chipset manufacturer, a manufacturer string to identify the name of the company that built the device, as well as other information that identifies various capabilities that the device might have. USB device information as shown in System Profiler Typically, a combination of the vendor ID and device ID can be easily used to identify a specific device, which is how most applications and drivers communicate with USB devices. When you plug in your iPhone, for example, the system sees a device with a vendor ID of 0x05ac (which identifies it as an Apple device), and a product ID like 0x1294. The system then checks to see if any drivers have registered to be notified when this device combination is plugged in, and it continues from there. In the case of the Pre, however, Palm is identifying the vendor ID as 0x05ac, tricking the operating system into thinking it sees an Apple USB device.As you can see, this process relies on the IDs provided to be correct in order for things to work properly. Because of this, the USB Implementers Forum (commonly called USB-IF) oversees the assignment and handling of these IDs to ensure that things go smoothly. Companies who wish to manufacture USB chipsets have to apply for a vendor ID number, as well as pay annual membership or licensing fees to the USB-IF to be an authorized vendor. So not only is Palm causing technical problems by misrepresenting the device to the computer, but it is doing so by using an ID that Apple has paid for and has the sole legal right to use. Palm, on the other hand, is likely in violation of their own agreement with the USB-IF, which clearly states that "Unauthorized use of assigned or unassigned USB Vendor ID Numbers and associated Product ID Numbers are strictly prohibited." And yes, they do have their own ID for use on their other hardware.So what does Palm have to say about all of this? They have turned the tables back on Apple, saying that they believe Apple is improperly using the vendor ID to limit the devices that consumers are able to use with iTunes. Wait, what? Isn't that *exactly* what the ID is there for? Most programs that communicate with any USB device check the vendor and device IDs to ensure that they are talking to the right device. If you've ever used the tools that came with your scanner, you've seen this before. HP's Scan Pro checks the USB devices to see if any of them are supported scanners. This is the sole reason these IDs exist, so that the software can identify a connected piece of hardware, and determine whether or not it is compatible. You wouldn't expect HP's Scan Pro to be able to download pictures from your Fujitsu ScanSnap, so why expect iTunes to show the Pre some love?Don't take this the wrong way, I do think that iTunes and the Pre should get along, but Palm needs to go about it the proper way. Disguising the Pre as an iPod is just like a wolf dressing in sheep's clothing, but things won't go well for the wolf when the shepherd catches up with it.

  • Palm complains about Apple to USB governing body, while Pre / iTunes sync "fix" is explained

    by 
    Ross Miller
    Ross Miller
    07.24.2009

    You should be refilling that popcorn bucket right about now. While we thought the next round of the Pre / iTunes syncing fiasco would probably be something simple like Apple releasing another quick patch, Palm has stepped it up a notch by complaining to the USB Implementers Forum over what it sees is "improper use of the Vendor ID number" by the gang at Cupertino. What the company means is that when an ID is applied for, a form is signed that states:"Unauthorized use of assigned or unassigned USB Vendor ID Numbers and associated Product ID Numbers are strictly prohibited." The implication here is that Palm believes Apple is violating this stature by disallowing certain Vendor IDs -- namely, Palm's -- from using iTunes. So how'd Palm manage to "fix" that syncing hole Apple managed to fill? From the looks of it, by misrepresenting its own Vendor ID, so that the Pre now shows up as a iPod / mass storage device made by Apple (ID 0x05ac) as opposed to one by Palm (ID 0x083) -- hence the complaint. Of course, lying about your own ID would seem to break with the aforementioned rule, too, so what we're left here is some muddled grey area and Palm apparently being okay with fudging some data to correct what it sees is an injustice. If anyone's curious, DVD Jon points out that the root USB Node is still identified as "Pre," so we very likely could see another round of these shenanigans in the not-too-distant future.Finally, now's as good of a time as any to take a look at some of the peripheral casualties from this war of attrition. In an essay on his personal site that's been circulating the interwebs, Marc Deslauriers outlines the pangs he and the Linux community have felt over the years trying to use iPods on the open source platform, surmising that Apple is intentionally and repeatedly seeking ways to block non-iTunes programs from syncing in any way with its devices. This story is far from over, and as ugly as it looks now, it's probably only gonna get worse.[Via Digg and Pre Central]Read - Marc Deslauriers, "Goodbye Apple"Read - Palm's lodges complaint with USB IFRead - USB Vendor ID applicationRead - Palm Pre USB hack confirmed

  • Bell has six-month exclusivity on the Pre?

    by 
    Chris Ziegler
    Chris Ziegler
    07.24.2009

    It's been gathered, extrapolated, or otherwise assumed pretty much from day one that Sprint's period of exclusivity on the Pre was roughly six months (we say "roughly" because Dan Hesse himself has explicitly said it's not six), and it looks like things are working just about the same up north. In the case of Bell, MobileSyrup is reporting that they're being guaranteed rights to the Pre for precisely six months, actually, which means archrival Telus is probably rearing to start its kitchen timer (you know, that one your mom has that's shaped like an egg) for the countdown the moment it launches. The more interesting question, though, might be whether Rogers (and, by technological proxy, AT&T) end up with a webOS-based device of their own before that second round of Pre launches goes down.

  • Palm updates Palm Pre webOS software, "fixes" iTunes bork

    by 
    Lauren Hirsch
    Lauren Hirsch
    07.23.2009

    Palm released webOS 1.1.0 for its Palm Pre devices today. Normally, this would elicit a collective "that's nice" from TUAW, but what makes this interesting is that according to the release notes, the update "resolves an issue preventing media sync from working with latest version of iTunes (8.2.1)."The "issue," of course, is none other than last week's borking by Apple of the Palm Pre's ability to sync with iTunes. As you may recall, in order to get around Apple's restrictions and sync with iTunes -- which nowadays is meant exclusively for use with Apple products, although in the past there was an API for third-party MP3 players to sync with it -- the Palm was programmed, in effect, to impersonate an iPod. Apple was not amused. Enter iTunes 8.2.1, which "fixed" the problem. Palm was not amused. Out came webOS 1.1.0 which claimed to have "re-fixed" the problem while Palm exhibited no small measure of evil glee. In fact, on their very own blog, Palm describes the return of iTunes sync as "one more thing." Oh, Palm. Don't you know that "one more thing" fails to impress unless you're hiding a new MacBook Pro or iPhone behind your back?Say what you want about Apple's notoriously closed, exclusive systems, but I have to admit I feel a little less than sympathetic for Palm right about now. After all, it's not like Palm doesn't have the resources to design a robust, easy-to-use media syncing system and music player that would work with the Pre. It just doesn't want to. It would rather poach the development Apple put into its own software product, and then market iTunes compatibility as a feature of the Pre, as if it had licensed that function from Apple. Can it do that? Sure. But Apple can continue to close any loopholes Palm finds. In other words, Palm hinges any marketing of the Palm Pre device on its iTunes compatibility at its peril. I don't think it's doing its customers any favors by promising a feature it's not certain it can deliver going forward. If I'm reading the tea leaves correctly, look for a nice iTunes "update" in the next couple of days. You know. To "fix" any issues with "verification of Apple devices." No matter what, it's shaping up to be a very entertaining game of cat-and-mouse. Popcorn, anybody?[via Engadget]

  • Palm webOS 1.1 now available, fixes iTunes 8.2.1 syncing

    by 
    Ross Miller
    Ross Miller
    07.23.2009

    digg_url = 'http://digg.com/gadgets/Palm_webOS_1_1_now_available_fixes_iTunes_8_2_1_syncing'; Time to update your Pre, Palm's just released webOS 1.1.0. Quite a bit of changes here, but most importantly, the patch notes say that it "resolves an issue preventing media sync from working with latest version of iTunes (8.2.1)" -- that issue, of course, being a blockade put in place by Apple just one week ago. Oh yeah, it's on. In addition, we've got emoticons and Exchange support now, and its 31st app, NFL Mobile Live for watching games and audio from the device. There's also talk of a new gesture, swiping left to right to move forward through web pages, but really it's no different that scrolling the browser up in landscape mode. Everything else is pretty boring by comparison -- looks like that leaked update list was dead on. So when should we expect to see iTunes 8.2.2, eh Apple?Here are a few things we've noticed after playing with the update for a little bit: Scrolling through long lists (like contacts) seems improved. We're seeing a lot less loading, and only the occasional hiccup. Push email now seems to actively delete (and represent the count properly) in the background. Folder orders for IMAP Gmail accounts are now correct. Previous versions of the software had them totally out of whack. The email alert sound is different -- softer. App load times seem a bit snappier. In fact, the whole device feels a little snappier. Maybe we're crazy, but there seems to be a new animation for the drop-down menus. Anything else you guys are seeing? Tell us in comments! Also, PreCentral has an extensive list of undocumented features.

  • Has your Palm Pre learned to do the twist?

    by 
    Donald Melanson
    Donald Melanson
    07.23.2009

    No, that's not a Blurrycam shot of a rumored Palm Pre follow-up with a rotating screen. It's actually one of the more extreme cases of the Palm Pre "twisting" right out of its shell, which, as far as we can tell, still seems to be a fairly rare occurrence. This particular Pre belongs to one Royer, who was apparently able to get it replaced without too much hassle, but other folks are also reporting some slight screen wobble, and even a few cracks appearing here and there. Somewhat interestingly, Royer says that the Sprint repair center he went to said they're not allowed to try to fix the Palm Pre, and are instead instructed to simply exchange it for a new one. So, has your Palm Pre learned any new moves it shouldn't have? Let us know in comments.[Via Engadget Chinese]

  • Palm Pre now available from Sprint online, activity avoided

    by 
    Thomas Ricker
    Thomas Ricker
    07.23.2009

    Hey, it's hot out there. While you could lather-up into a deep dish of epidural man-gravy by trucking on over to the nearest brick-and-mortar, why not kick back on-line with Sprint for that new Palm Pre purchase? Sure, you'll still have to mail-in the $100 rebate, but last we checked, licking a stamp won't break a sweat.

  • Switched On: The last smartphone OS

    by 
    Ross Rubin
    Ross Rubin
    07.21.2009

    Ross Rubin (@rossrubin) contributes Switched On, a column about consumer technology. Palm's webOS certainly faces strong competition as it vies for attention from manufacturers, carriers, developers and consumers. But Palm was able to knock out at least one ailing offering by making webOS the replacement for the old Palm OS. For others it may not be so easy. In fact, with the barriers to entry now so high and the commitment to existing operating systems so great, webOS may be the last major smartphone operating system launched for the foreseeable future. With webOS taking the baton from Palm OS, the number of major smartphone operating systems has stayed fixed at six. Three of them -- Symbian S60, Windows Mobile and Android -- are intended to be used by handset makers from multiple manufacturers, whereas iPhone OS, BlackBerry OS and webOS are used only on the handsets offered by their developer. Of course, even these "purebred" operating systems owe much to older platform technologies, with Android and webOS being built atop a Linux kernel, iPhone OS having its distant roots in FreeBSD, and BlackBerry and Android building on Java. The race to attract software to these platforms has ignited an arms race of development funds to both prime the supply pump and the promotion of app stores to lead the horses to he touch-sensitive virtual koi ponds.. Developing and maintaining a smartphone operating system is a serious and expensive undertaking that can consume a company. Producing the original iPhone caused Apple to miss the self-imposed ship date of Leopard, and third-party app support did not come until much later. Whatever Microsoft is planning in a major overhaul for Windows Mobile 7 has taken long enough to warrant the release of the interim 6.5 release that still leaves the company far behind the state of the art. WebOS development clearly took up a significant portion of the $425 million investment from Elevation Partners in Palm. And finishing a 1.0 release is just the beginning.

  • Two ways to sync iTunes to your Pre, but not for free

    by 
    Steve Sande
    Steve Sande
    07.17.2009

    On Wednesday, our very own Christina "C-Mac" Warren told you about how the iTunes 8.2.1 update prevents the Palm Pre from syncing with your favorite music library. Never fear! There are a couple of ways that you can bring back that lovin' feeling between your Pre and iTunes, but they may cost you a few bucks.The first is from venerable Mac software vendor Mark/Space. The company made an announcement almost immediately after iTunes 8.2.1 hit Software Update, mentioning that The Missing Sync for Palm Pre still allows syncing between Palm's new touchscreen smartphone and iTunes. The US$39.95 application (announced last week on TUAW) is currently Mac-only, but a Windows version is in the works.Our sister site Download Squad reported Thursday that another Mac software stalwart, Salling Software, announced an update to their Salling Media Sync for Mac application. Salling Media Sync, which is available for free in a slower-syncing edition or for US$22 for a version with "intelligent syncing" to speed up the process. Salling not only syncs iTunes and iPhoto with the Palm Pre, but a gaggle of Nokia,Sony, HTC, and BlackBerry devices as well.The pre-emptive strike by Apple to exclude the Pre from the good graces of iTunes seems to have been extremely short-lived. Windows users of iTunes, however, are still out in the cold for a little while longer unless they stick with 8.2.