problem
Latest
Harley-Davidson suspends LiveWire production over a charging glitch
Harley-Davidson has suspended the production and delivery of its LiveWire electric motorcycles. During final tests, the company discovered a problem related to the vehicle's charging equipment. The company told The Wall Street Journal that tests to pinpoint the issue are progressing well, but it did not say when production will resume.
Apple pledges to fix iPhone X cold-weather issues
Some iPhone X owners have apparently been having issues using their brand new devices in the cold. According to a few users on Reddit, the pricey phone would stop recognizing most of their touches as soon as they step outside. It would happen even if temperatures are still within 0 to 35 degree Celsius -- Apple's recommended ambient temperature range when using iOS devices. The issue sounds like a dealbreaker for people living cold climates or anywhere with four seasons, but based on Apple's response to The Loop, it could be fixed with a software update.
Carl Sagan's solar-powered spacecraft is in trouble (update: it's alive!)
The test flight of Carl Sagan's LightSail craft is in jeopardy after a computer problem left it unable to communicate with its mission controllers. According to the Planetary Society, the hardware was launched into space with an older version of its Linux-based operating system, which shipped with a serious glitch. As the vehicle circuits the planet, it's meant to send back a packet of data, but over the first two days, this file grew too big for the system to handle. As such, it crashed, although we mean that in the software sense, rather than the coming-back-to-Earth-with-a-bump sense.
OpenSSL bug allows hackers to see private communication
The world hasn't yet recovered from the Heartbleed vulnerability in OpenSSL and now there's news of a new bug affecting the popular open-source security package. This recently announced, and already patched, exploit could allow an attacker to see and modify traffic between an OpenSSL client and an OpenSSL server. This sounds worse than it really is. The extent of the issue is extremely limited because we're talking about specific versions of OpenSSL server. Plus, you need to be using that same server software on a client application, and the attack itself is quite a complicated affair.
Android 4.3 update causing problems with Nexus 4 handsets, rendering some unusable
While Android 4.3 is a relatively minor upgrade in the grand scheme of things -- bringing restricted profiles and some added graphical grunt to the platform -- it seems that the new OS version is wreaking havoc on some Nexus 4 devices. On Google's Product Forums, most people having problems report that after the update is downloaded and installed, their handsets either freeze on the 'X' splash screen or get stuck in a never-ending boot loop. For now, folks report that the only fix is to factory reset their handsets or flash to an older version of Android, and lose all of their saved data in the process. While there are no shortage of people apparently stuck in update purgatory, it's unclear exactly how widespread the problem is; our own in-house Nexus 4 received 4.3 without issue. Additionally, the new Android version isn't playing nice with Netflix on Nexus 4's, either. After upgrading, launching the Netflix app is causing some handsets to freeze up -- and only resetting the phone with a long press of the power button will get the phone working again. Android engineer Dan Morrill has said that Google is aware of the Netflix issue, however, and that its working on a fix. Regardless, Nexus 4 owners might want to think twice before upgrading. We've reached out to Google for an official comment on these problems, and will update this post should we receive one.
Another former Olympus executive arrested in accounting scandal
As a dreaded accounting scandal continues to drag Olympus' name through the mud, federal agents in the United States arrested yet another gentleman in connection with the firm's alleged fraud. Chan Ming Fon, a citizen of Taiwan, was reportedly arrested in Los Angeles today. As the story goes, he was a former bank executive in the company, and he received some $10 million for his assistance in keeping nearly $2 billion in losses from surfacing. Preet Bharara, the United States attorney in Manhattan, said the following: "As alleged, Chan Ming Fon was handsomely paid to play an international shell game with hundreds of millions of dollars of assets in order to allow Olympus to keep a massive accounting fraud going for years." But hey, troubles aside, at least we've got an E-5 sequel coming next year! Distractions! Huzzah!
Microsoft confirms 'a delay in approval' of updated SkyDrive app for iOS
Feisty, no? Following a report from The Next Web, Microsoft has confirmed to us that there is indeed a hangup in moving the updated SkyDrive app into the App Store. For those unaware, it was reported that Microsoft and Apple were deadlocked in discussions due to the former's decision to allow users to buy more storage from within the app. In other words, Apple's trying to maintain its controversial 30 percent in-app revenue split, while Microsoft is arguing that some users may end up buying more storage through the iOS app, but then make a switch to Android or Windows Phone. Apple's stance is that users who did such a thing would forever entitle it to 30 percent of the revenue, while Microsoft clearly sees things differently. Today, a Microsoft spokesperson gave us the following quote on the matter: "Similar to the experiences of some other companies, we are experiencing a delay in approval of our updated SkyDrive for iOS. We are in contact with Apple regarding the matter and hope to come to a resolution. We will provide additional information as it becomes available." While it doesn't say much, it doesn't outright deny the allegations -- something you'd think a company of Microsoft's size would be quick to dismiss if there wasn't a shred of truth to it. Hopefully the two parties can sort things out, but honestly, we'd suggest the Windows Phone team put the whole "add proper Gmail and Google Suite integration to WP8" thing above this little squabble.
Apple TV 5.1 update causing issues for many, downgrading cited as popular solution
Whenever you get the urge to ingest an update without doing a bit of research, just remember: things don't always end with streamers falling and glasses raised. Such is the case with the latest Apple TV update, which arrived back in September as v5.1. At the time, it promised users the ability to tap into Shared Photo Streams and to easily switch between iTunes accounts. Now, however, Apple's support boards are rolling with comments about the update. In fact, many users are reporting that the update has killed their device entirely, with most everyone else hitting up links to downgrade in an attempt to dodge the Reaper. Are you amongst the troubled? Let us know how things are going for you in comments below -- particularly if you've stumbled upon a bulletproof solution.
Former Olympus executives plead guilty in accounting fraud trial
Three executives from troubled imaging giant Olympus have pleaded guilty to artificially boosting the company's true value in 2007 and 2008 by concealing losses in financial statements. Former chairman Tsuyoshi Kikukawa, ex-auditor Hideo Yamada and former VP Hisashi Mori were charged with fraud in the scandal, which was brought to light last year by ex-CEO Michael Woodford. He was fired by the Olympus board for blowing the whistle, but reportedly received a large settlement for his troubles. The company has since confessed to cooking the books as far back as the '90s to hide investment losses, and revealed in 2011 that it had a billion dollars less in value than previously stated. That, along with the poor performance of its camera division, has forced Olympus to seek a partner or raise capital to survive.
AT&T confesses: its network couldn't handle unchecked FaceTime over cellular
Well, at least no one can blame AT&T for dodging the core issue any longer. After watching Verizon Wireless snag satisfaction crown after satisfaction crown from AT&T over the years, it seems that the latter is finally using a highly defensive blog post on the issue of FaceTime over cellular in order to cop to what we've all known: AT&T's network is in no shape to handle the glut of devices currently running on it. After being taken by storm in 2007 with the iPhone, AT&T has been racing to right the supply / demand curve, and it came to a head once more last week when the operator announced that only Mobile Share users would be able to use FaceTime over its 3G / 4G airwaves once iOS 6 hit. Naturally, pundits were quick to slam the company for implementing a policy that nudges existing users with grandfathered unlimited data plans to slide up to a plan that's potentially less awesome, but a lengthy letter on AT&T's Public Policy Blog lays out the real reason. The company makes clear that the decision to limit FaceTime over cellular to Mobile Share customers does not violate the FCC's net neutrality rules -- after all, it's being decidedly transparent about the frowned-upon choice -- nor does it cross the line on any "blocking" issues. Its argument is simple: it's not blocking you from using any video chat application you want, but it is exercising its right to manage the doors through which all chat applications can and can't be used. The money quote is here: "We are broadening our customers' ability to use the preloaded version of FaceTime but limiting it in this manner to our newly developed AT&T Mobile Share data plans out of an overriding concern for the impact this expansion may have on our network and the overall customer experience." Despite our scorn, we're halfway glad the policy is in place -- after all, how would you feel if you couldn't load a vital email because everyone else on the block was chatting with their mum about chimera cats on FaceTime? Rock, meet hard place.
Apple TV software beta 4 released to developers, addresses Photo Stream and control issues
Right alongside iOS 6 beta 4, Apple has also pushed out beta 4 software for its Apple TV -- useful for "testing AirPlay for iOS apps," according to the company. Not surprising, actually, considering that a bit of the polish from the former relied on updates to the latter. It's available as we speak to registered developers, and it promises to fix a number of niggles involving restarts while using the Remote app, the wrong resolution being displayed on one's HDTV, and a Photo Stream quirk that prevented some images from loading. The bullet-point breakdown is hosted up after the break.
PSA: Resetting your phone risks upsetting Google Wallet, unless you do it right
Spare a thought for Google Wallet users who have learned this the hard way, but at least you won't have to fall into the same little-known trap. Essentially, if you have a Galaxy Nexus, HTC EVO 4G LTE or any other compatible handset and you perform a factory reset, there's a high chance you'll spoil the secure element that is designed to protect your NFC chip from tampering. This disables Google Wallet and it seems there's no fix once that happens, other than calling up a friendly (and hopefully interactive) customer service agent. However, there is a way to prevent it: before factory resetting, you have to go into the Google Wallet app, choose 'Menu' then 'Settings' and 'Reset Google Wallet'. There it is -- simple enough, but evidently not advertised enough by Google or the phone manufacturers themselves.
ATD: Yahoo's CEO Scott Thompson to step down amidst degree scandal (update: confirmed)
While thousands upon thousands of Americans are celebrating graduation weekend with degree in hand, it looks as if the CEO of one particular internet company will be wondering why he lied about his. After weeks of investigating, word on the street has it that freshly appointed (as in January 4th) CEO Scott Thompson will be "stepping down." In other words, he's being canned. The news comes from an All Things D report on the matter, with the official word expected soon. The scandal took hold a few weeks back, with the official Yahoo bio listing a computer science degree that he allegedly didn't even have. The company line is that he's bolting for "personal reasons," but seriously -- what are the chances these "reasons" would've emerged sans scandal? It's bruited that Yahoo's global media head Ross Levinsohn will be filling Scott's shoes for now, but there's no word yet on who the firm's next CEO will be. It's a shame, but it sure feels like a revolving door in Yahoo's corner office. Update: Yahoo has confirmed Thompson's departure in an official press release (after the break), placing Ross Levinsohn in a interim CEO position, as expected. The firm also mentions that Roy Bostock's seat as Chairman of the board will be filled by Fred Amoroso. Hit the break for the official statement.
Carl Icahn unloads his LightSquared debt, creditor talks trudge on
Carl Icahn is no stranger in this field -- he's been caught tussling with Motorola and bidding Yahoo's board adieu in recent years -- and most recently, he's managed to get caught up in one of the bigger wireless whirlwinds this planet has ever seen. Just months after Icahn swooped in to buy some $250 million in company debt at around 40 cents on the dollar, he has managed to offload that very chunk for 60 cents on the dollar. Not surprisingly, his cash coffers are growing in turn, despite LightSquared's position as a whole looking only marginally less bleak. According to a Reuters report, creditors have agreed to another week-long extension (until May 14th) in order to talk things over with head honcho Philip Falcone. As of now, the startup has around $1.6 billion in debt, and while talks may delay the pain, we're still not getting the impression that the FCC (or anyone else, really) is warming to its propositions. Then again, maybe Facebook can just buy it in an act of charity prior to its IPO.
Nikon confirms woes with D4 and D800, joins Canon in high-end doghouse
Okay Nikon owners, stop laughing at your 5D Mark III cronies for their leaky problem. That might be a drip in the pail next to your own worries -- namely, possible "lock-up", focus and viewfinder hitches on your D800 or D4. Nikon verified that a "small number" of units of both DSLRs can lock up and become unresponsive, but until there's a permanent patch you can prevent this by disabling both highlight and RGB histogram displays. The company also verified that a "run" of D800s is suffering from a viewfinder bug, although it has yet to confirm another emerging problem with autofocus in some units, which apparently requires a factory fix. So, if you've noticed any of this with your pricey new D800, or really pricey D4, your best bet might be to reach out to your Nikon repair center post-haste. And don't let the Canon guys see you. [Thanks, Thinh]
Some Nokia Lumia 900 handsets having trouble connecting to data networks
Nokia's latest Lumia, the 900, has been rightfully lauded for its low price and lovely polycarbonate shell, but apparently, all is not well with the new handset. According to forum posts on Nokia Support Discussions and elsewhere, some 900s aren't able to connect to any of AT&T's data networks. The affected phones get data reception initially, but once the connection is severed by turning the phone off or placing it in airplane mode, it fails to reconnect. Some have successfully solved the problem by removing the SIM, performing a master reset, shutting the phone off, reinserting the SIM and turning it back on. However, it looks like that solution isn't working for everyone. It seems the problem has appeared in a limited number of Lumias, so we've asked AT&T about the issue and are awaiting an official response on the matter while it investigates. In the meantime, let us know in the comments if your 900's data deprived, or if it's been loving LTE without interruption.
GSM Galaxy Nexus seeing signal issues after Android 4.0.4 update?
Sometimes, updates aren't as sweet as they initially sound. Such is the case with Android 4.0.4, which recently rolled out to owners of the GSM Galaxy Nexus. According to an increasingly vocal swath of members at xda-developers (and confirmed by a listing on Google's own Support page), there are mysterious signal issues now troubling the device. For many users, there's an inexplicable loss of signal -- a complete inability to make or receive calls and text messages -- after applying the v4.0.4 update, though it's beginning to look like Sleep is the issue. For some, preventing the phone from going to into a deep sleep mode has solved the dilemma, but it has also created a life where a nearby AC outlet is more of a necessity than usual. Hit up the source link to submit a bug report if you're experiencing precisely this, and let us know of any potential fixes down in comments below.
Sony's Xperia Ice Cream Sandwich rollout pushed to mid-April (and beyond)
To be fair, things have... changed a bit since we heard back in November that the Xperia handset line would be getting Ice Cream Sandwich by March of 2012. Specifically, Sony Ericsson is no more, and it's up to Sony Mobile alone to continue the torch carrying. At any rate, the outfit has made clear today that it'll be mid-April at the earliest before any of the Xperia smartphones see an Android 4.0 update, with the Xperia Arc S, Xperia Neo V and Xperia Ray amongst the first on deck. We're told that the updates will start hitting that trio in the middle of next month, with every last owner to be gifted in the four to six weeks following. Beyond that, the Xperia Play, Xperia Neo, Xperia Mini, Xperia Mini Pro, Xperia Pro and Xperia Active will start seeing ICS "from the end of May / early June." You know, pretty much right when Android 5.0 will be unveiled.
Chevrolet replacing 120-volt power cords on most Volt automobiles
If you're one of the 10,000 or so folks who pay insurance on a Chevrolet Volt, you may have a new cable coming your way. According to The Detroit News and Yahoo! Autos, General Motors will soon be sending out replacement 120-volt charging cords for Volt automobiles, which are said to "offer some more consistency in charging," while also making it more durable. We're told that some of the newfangled chargers have shipped with recent Volts, but the majority of customers were sent home with the older model. Of note, GM won't be swapping out any of those optional 240-volt cords, and the company won't consider this a recall or safety issue. As for getting your replacement? Owners are slated to be notified directly in the "next few weeks."
Tesla to owners: Plug it in
EV maker Tesla has come under fire for allegations that its vehicles can be "bricked" when their batteries are completely discharged. Such instances require that the cells be replaced to the tune of $40,000, which doesn't sit well with folks who already forked over six figures to buy a Roadster in the first place. Tesla doesn't deny the charge (pardon the pun), but it does offer a common sense suggestion to avoid the problem: simply plug the car in. Tesla implies this danger is only likely for early adopters, and says it's also made strides to idiot-proof later vehicles with advanced warning systems -- Tesla 2.0 Roadsters can phone home to Tesla headquarters with a low juice alert, for example. Tesla documents safe battery charging practices in the owner's documentation, though, so here's an idea: if you're going to spend $109,000 on an electric sports car, maybe it's a good idea to RTFM (read the freaking manual).
