stolen
Latest
iTunes gifting grifter cleaning out British bank accounts
On January 25th, The Register reported that one unlucky bloke saw his bank account emptied through a series of iTunes monthly gift purchases sent to an unknown Hotmail account. He was informed of the theft by an e-mail from Apple, saying his gift purchase had been confirmed, but alas, he'd already been taken to the tune of £1,000. It's been over a week since the story appeared, but accounts continue to pour into an Apple customer support forum, echoing the accusations made to The Register -- and, boy are people mad. Apparently, customers seeking Apple's help have received a pat response that sounds awfully familiar: cancel your credit card and report the charges to your bank. We've yet to hear of this happening anywhere outside the UK, but we're still interested to see how the great iTunes heist shakes out. If a suspicious Hotmail account is sucking you dry, we want all the sordid details.
Stolen Mac tracking app Hidden was free until January (Update: all done!)
Update 12/23: Who knew that ALL of you would rush over to Hidden and claim your free account? The company has had to close out the free promotion early (as of 12/23), but all registered machines will be valid. [Thanks Chris Pirillo for the heads-up] Hidden is an app that claims to help you track down and find your Mac -- it runs in the background of your desktop computer, completely invisible, and only starts to send out location information when you actually go to the Hidden website and choose to flip it on. That way, if your Mac is ever stolen, you can log on from any computer and immediately get updates on where your stolen computer is, helping you track it down as quickly as possible. Getting it back is up to you, but just finding a stolen or lost computer is often all you need to do to provide proof that it's yours anyway. Our own Steve Sande really liked Hidden when we first wrote about it a few months ago, and as a special holiday giveaway, the app is now free for everyone for the rest of the month. That's a great deal -- the software is usually US$20, and most security software of this type is much more expensive, with some even requiring an ongoing subscription. All you have to do is get the app for free and, of course, register on the website (so you can log in to find your computer if needed). After January 1, the price will return to $20, presumably, so make sure to get the app soon.
Five men rob Apple Store in Greenwich, CT
Apple Store burglars have struck again, this time in Greenwich, Connecticut. Police say that at least five suspects, seen in the surveillance photo to the right, broke through the front door and helped themselves to a whole bunch of Apple products valued in the tens of thousands of dollars. The store obviously had security cameras in place to record the break-in when it happened, but I wonder if any employees also got to watch the robbery in real-time, like this guy who watched on his iPhone as thieves robbed his house. So if you happen to live near Greenwich and receive an Apple product as a holiday present without a gift receipt, you may want to inquire as to where the generous gift-giver was on the morning of December 14. Most of these Apple Store robberies actually turn out well for the stores, since the police usually do a nice job finding the crooks. We'll have to see if the cops in Greenwich are able to catch the parties responsible here and recover any of the stolen merchandise.
In Sweden, laptop thieves return your data on a USB stick
Thieves, as it turns out, can be very considerate people indeed. A Swedish professor, who has understandably asked to remain anonymous, informed his local newspaper recently of a tale informing his laptop bag, a trip to the laundry room, and one very gentlemanly law breaker. As the story goes, the scholar in question hid his backpack under a stairwell while taking care of some chores, only to find it vanished a few minutes later. After reporting the incident to the police, however, our professor returned to the scene of the crime to find his goods had returned, sans his laptop. Content with at least having his precious calendar and papers back, he carried on with his undoubtedly thrilling academic life, but there was one more twist to his tale -- the thief mailed him a USB memory stick with all his data on it. Ironically enough, the USB key was one the prof had lying around inside his bag already, and the thief did what the owner never bothered to: back up all data on a separate drive. It's a surreal (and potentially fictitious) tale, but it made us smile to read it all the same.
Verizon's Mobile Recovery: like 'Find my iPhone,' but for VZW Android, webOS and BlackBerry handsets
Fancy the idea of having Big Brother track your handset if it goes missing, but aren't so keen on owning an iPhone, ponying up for MobileMe and signing a deal with AT&T? Fret not, fretful one, as Verizon Wireless has just launched an extension of its Total Equipment Coverage program that essentially provides the same services, but for VZW-branded BlackBerry, webOS and Android phones. The full list of compatible phones is down there in the source, and the best news is that the Mobile Recovery app is offered free of charge to those already ponying up $7.99 per month for TEC. When enabled, it will allow users to remotely lock the device, sound an alarm (solving the infamous "couch cushion" dilemma) and wipe contacts from the phone. If a recovery proves unsuccessful, the carrier will supposedly provide you with a next-day replacement, but we've got an idea that there are quite a few lines of fine print to read beforehand. At any rate, it's a lovely option to have -- particularly if you're already paying for TEC -- and it's available to download and activate as we speak.
Thieves steal iPad, finger
Ugh, this is a grisly one -- Bill Jordan picked up an iPad for someone else the other day from an Apple Store in a Colorado mall near him, and as he walked away, some thieves grabbed his bag away so quickly that it took part of his finger off. Scary stuff -- apparently two young men followed him out of the store down to the parking garage, jumped him and grabbed the bag. There was a scuffle which Jordan's pinky finger didn't survive. After rushing off to a hospital, he was told part of the finger had to come off. We've heard of thieves targeting Apple Store customers before, and especially since the iPad is such a hot commodity, those bags can unfortunately make a big target. Be careful out there. Two videos (both in Flash, unfortunately -- sorry about that) on the robbery after the link below. [via Engadget]
Orbicule releases Undercover 4
Orbicule has released Undercover 4 and thieves should be very afraid. Undercover is theft-recovery software for Mac OS X that's been around for the last four years. The software allows users to grab screen shots of the thief using their computer via the Mac's built-in iSight camera and will also send screen shots of your stolen Mac's desktop back to you so you can see what the thief is doing. Undercover also uses Skyhook Wireless technology to locate your stolen Mac within a range of 10-20 meters. Undercover 4 adds the ability for users to remotely monitor a stolen Mac using the UndercoverCenter.com web application. You can use the new UndercoverCenter by yourself or in conjunction with your local police force if they are helping you track down your stolen laptop. The UndercoverCenter will allow you to receive a Google Earth file pinpointing the stolen Mac's locations. In addition, you can use UndercoverCenter to completely lock the lost or stolen Mac and set a custom message that is displayed on top of all other applications. Best of all, if the thief is using your Mac in a public location, Undercover allows you to tell your stolen Mac to start shouting "Help! Help! I'm a stolen Mac" via VoiceOver technology. Undercover 4 costs $49 and requires Mac OS X 10.4 or above.
$100,000 prototype laptop stolen from Apple's campus in 2009?
Zirana, a startup company with the goal to make Zirana.com "a one stop shop for all local information" for "residents of small and medium sized towns all across the world," including Cupertino, is reporting that a prototype laptop was stolen from Apple's campus sometime in 2009: Trade Secret Theft/Possession of Stolen Property - Infinite Loop Between 1/1 and 12/18, unknown suspect(s) took a prototype laptop worth about $100,000 from Apple Computers on Infinite Loop using an unknown method. The suspect(s) sold it to another suspect. Deputies recovered the laptop from the second suspect and he was released pending further investigation. Given that the laptop was a prototype, it's no surprise that it could be worth $100,000. And if Apple is having internal theft problems, it's no wonder they acted so swiftly and decisively to stop Gawker's (coincidentally) $100,000 bounty on Apple's tablet. As Zirana states, the prototype laptop has since been recovered. It should be noted, however, that Zirana's information on the theft is user generated and does not originate from an official police report or an Apple spokesperson. Then again, maybe that 3GS commercial took its inspiration from real life events?
Burglars going after LA Apple Store customers
I better be careful next time I walk out of my Apple Store here in Santa Monica -- apparently burglars are targeting Apple Store customers here in the Los Angeles area. Over 100 customers have apparently been targeted after leaving the store and keeping a computer or other purchase in their car. The thieves wait for customers to walk away from Apple Store bags in their car, either at home or at another store, and then they break in and take them. For some reason, no computers have yet been returned, either, which makes cops think that they're possibly being "shipped out of the country or fenced right away." But of course that would require an organized ring, and police aren't even sure these are all related yet. How to prevent this from happening to you? Don't leave an expensive computer unattended in your car (duh), or just make the Apple Store the last stop on your list. I've made a few pricey purchases while driving around out here (most recently, I picked up a PS3), and no matter what the neighborhood, I didn't feel safe about leaving it unattended. Even when I'm just carrying my iPod around, I always lock it out of sight in the glovebox before parking the car. As with all of these types of situations, a little bit of care goes a long way.
Apple working with NYC cops to find stolen iPhone
Remember Alisa, the subway sweetheart whose iPhone was stolen and then re-surfaced in her email inbox when the knucklehead thief tried to get it replaced? Apparently she sent a note to our favorite iCEO Steve Jobs as a last resort when the standard Apple CSRs were unwilling or unable to help. As Metro NY reports, Alisa's pleas did not fall on deaf ears. Over the New Year's weekend, Alisa sent her email, and the day after we reported Alisa's story, she received a call from Apple's executive support team. I corresponded with Alisa, and despite the runaround she received, she was told there is in fact an internal procedure for dealing with such situations. Apple's Corporate Investigations department is now working with local law enforcement to rectify Alisa's situation. While it is good to hear that the right people are finally communicating to resolve this matter, it is disappointing that it required the victim emailing a CEO to get any real traction on the problem. And even though Alisa has since purchased a Blackberry, we hope she gets her iPhone back soon.
Apple refuses to return repaired iPhone
In the fight against theft it's nice to know that the authorities are on your side -- even if Apple and AT&T are not. Consumerist reader Alisa is learning the hard way that sometimes procedures are a hassle. Alisa recently had her iPhone stolen and even though the police did some on-site detective work, she never went down to the precinct to file an official police report. Not having a police report has turned into being a bigger hassle for Alisa than if she had filed one originally. Alisa just found out that the thief is trying to get Apple to replace "their" (stolen) iPhone. Apparently the original owner's email account is still linked to the serial number of the iPhone and as such she has been made aware of the situation. One would think this is great news and Alisa should be able to simply work with Apple to retrieve her original iPhone or, ideally, the replacement that is now apparently necessary. Unfortunately, due to the lack of a police report having been filed, neither Apple nor AT&T are willing to do anything to help her retrieve her iPhone. The whole situation seems, at first, mind boggling -- why would Apple not help a loyal customer get their stolen property back? If you take a closer read at Alisa's letter to Consumerist you can see why Apple may not be in a position to help her. Since Alisa did not file a police report, her story does not have the legs to stand on in the eyes of Apple. While it would be nice if this were an open-and-shut case, it seems that Apple is going to need something more substantial than a phone call to convince them to send Alisa an iPhone. [via Gizmodo]
$10,000 worth of iPhones stolen from Lancaster, PA Apple Store
Apple Stores continue to be sizable targets for theft, it seems -- the local paper in Lancaster, PA reports that four young men stole 17 iPhones from the displays at an Apple Store recently, resulting in almost $10,000 worth of losses. The robbery took place during the day; at around 1:30pm, the young men just started grabbing, and walked out of the store with as many iPhones as they could carry. Not that it'll probably do anything but get them in trouble. All of the phones are already entered in a crime database, and they were removed from the store without SIM cards, so any attempt to officially activate them will probably raise flags somewhere. Of course, from my time in retail I know that most retailers just usually write losses like this off, as it's just cheaper to eat the loss than deal with going after whoever stole the units. But you never know -- the police apparently have video and everything, so if the kids are caught, maybe they will face the music. Moral of the story: don't leave your iPhone lying around an Apple Store? On the other hand, the warehouses aren't safe either, at least not in Belgium... [ via @esposimi]
Maplock chains GPS unit to steering wheel, dares thieves to interfere
Remember The Club? Sure you do. We can't say that Who-Rae's Maplock is destined to become just as goofy in the pop culture scene, but it's certainly one of the more absurd peripherals that we've seen this year. Put simply, this contraption provides a locking mount for your navigation unit and a presumably snip-proof cable that locks around one's steering wheel. We suppose the point here is to easily show pondering thieves that they should probably select another vehicle to jack, but the easier solution is to figure out a mounting setup that doesn't involve suction cup residue. For those who'd rather be safe than sorry, the Maplock can be procured for right around $50 -- just be prepared for all sorts of jeering from your car club mates. Vid's after the break, vaquero.
Lenovo's Lost & Found looks to guilt trip thieves into returning your ThinkPad
So, a little situation for you. You leave your ThinkPad in the third row of waiting seats at Jackson Hole Airport, already distraught that you're departing Winter Wonderland and heading back to reality. A kindhearted Wyomian happens upon it, and clearly recognizes that he / she should figure out a way to return it. If you're signed up for the gratis Lost & Found service (which does require a subscription to Absolute Computrace), the finder will spot a 1-800 number on the outside of the ThinkPad or on the display as it's powered on. From there, he / she simply dials the aforementioned number, waits for the free pre-paid box to arrive, ships it off to Lenovo (to protect your address, naturally) and basks in the satisfaction of knowing that Lenovo will handle the shipping to you. Sound good? Great -- it's now available on all ThinkPads enabled with Absolute Software's Computrace. Phew!
Video: crooks clean out New Jersey Apple store in 31 impressive seconds
And you thought making off with 39 iPods in 15 seconds was something to behold. After studying said crooks in Utah, a trained team of larcenists headed over to Apple's Sagemore location in Marlton, New Jersey in order to one-up the duo by snagging even more goods in under a minute. As the surveillance shows, a single blunt object decimated the iconic glass doorway and enabled five hyped-up thieves to enter, snag 23 MacBook Pros, 14 iPhones and 9 iPod touches, and head for the hills -- all in just 31 seconds. Look, we aren't trying to glamorize crime or anything, but this is the stuff GTA heists are made of. Head on past the break for a look at the video, and please, don't try to replicate this at your nearest Apple store (without wearing a head-mounted camcorder and hooking us up with the footage, of course). [Via TUAW, thanks Mike]
OnStar debuts Remote Ignition Block to shut down stolen vehicles
OnStar's already rolled out a method for slowing down stolen vehicles once the cops have 'em in sight, and it looks like it's now come up with a solution for the ones that get away as well. Dubbed Remote Ignition Block, the new sevice does just what it promises and uses GPS to prevent the vehicle from starting again once the ignition has been turned off. As with most of these systems, however, the police will first have to confirm that the vehicle is in fact stolen before OnStar flips the switch, so you'll have to come up with something else for your next grand workplace prank. No word on specifics just, but OnStar says it'll be making the service available on over two million GM 2009 and 2010 model year vehicles.
T-Mobile USA's servers breached, subscriber data stolen?
T-Mobile has yet to issue an official statement on the matter, but word on the street is that hackers have found their way into T-Mobile USA's inner workings and made off with a treasure trove of information, including subscriber data, which would make sense considering that parts of T-Mobile's website have been down for most of the day today. The exact nature of the breach is unclear, but the alleged hackers say they "have everything, their databases, confidential [sic] documents, scripts and programs from their servers, financial documents up to 2009." They go on to say that they've been in touch with the carrier's competitors trying to sell the data, but have (thankfully) been turned away, so now they're looking to hawk it to the highest bidder. If this is legit, we can't imagine that trying to sell the data in a public forum is the wisest plan -- but then again, we're not criminal masterminds, so maybe this is standard operating procedure. Here's hoping they're brought down quickly and T-Mob gets to the bottom of the breach.[Via Slashdot]Update: We've gotten an official comment from T-Mobile, and in brief, they're actively looking into the claim but can't confirm or deny whether it's actually happened. "The protection of our customers' information, and the safety and security of our systems, is absolutely paramount at T-Mobile. Regarding the recent claim, we are fully investigating the matter. As is our standard practice, if there is any evidence that customer information has been compromised, we would inform those affected as soon as possible."
Car stereo thieves looking elsewhere to make those ends
At least one in five Engadget staffers can attest: car stereo crime was all the rage in the 1990s, and needless to say, we were all on the losing end of the deal. These days, however, larceny cases involving in-dash head units has dropped dramatically, and we've generally got no one but the auto makers to thank. Back in the day, factory stereos were downright laughable, and considering that most 1- and 2-DIN aftermarket decks could be installed in almost any car, the street value for those puppies was pretty high. Now, it's tough to find a vehicle without a marginally decent player already in it, which has led to a 50 percent decline in reported car stereo thefts over the past 15 years. If we had a gun to our head, we'd guess these folks have all moved on to swiping iPods.[Via Fark, image courtesy of Notla]
Scammer shuffles Apple out of 9,000 iPods
For whatever reason, Apple's iPod ends up in the middle of quite a few crimes. The latest story, however, is even more extreme than usual. Nicholas Arthur Woodhams, a 23 year old from Kalamazoo, Michigan, was recently slapped upside the gord with federal charges of fraud and money laundering after he managed to con Apple into shipping him around 9,000 iPod shuffles. As the story goes, he managed to somehow correctly guess thousands of valid shuffle serial numbers and have replacements shipped to him; once they arrived, he sold them for less than MSRP to excited buyers, all while giving Apple a prepaid VISA number that would reject the charges after he failed to send back the nonexistent "original" shuffle. It's rather amazing to us that he was able to pull this off for so long without being noticed, but even if it works for awhile, we've learned yet again that crime doesn't pay. In fact, the feds have already seized a half million bucks from one brokerage account, some real estate and a trio of vehicles. Tragic, yeah?[Via Macworld, thanks Steve]
Blu-ray Disc theft becoming an issue, some retailers taking action
If the shrink -- that measure of lost sales that typically go unaccounted for -- gets to growing at a faster pace than sales, you just might have a problem on your hands. According to Mark Fisher, EMA VP of strategic initiatives, that's exactly what's happening in some retail locations, though he does point out that having to tackle a theft issue is, at least in some way, a sign of heightened demand. Undisclosed sources have indicated that some retailers are facing Blu-ray theft rates in the double-digits, compared to around 1.5% for standard DVDs. EMA is already evaluating one possible solution from Aequitas Innovation, which places an RFID lock within the package that can only be unlocked upon being scanned at the register. In theory, at least, the theft deterrent should only add around $0.20 per unit, but whether or not this is more convenient than one of those "keeper cases" is totally up for debate.