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The Engadget Interview: ViaSat CEO Mark Dankberg on Exede and the future of in-flight WiFi
When you think about satellite internet, dismal speeds, ridiculous latency and astronomical fees are likely first to come to mind. But the only technology capable of blanketing our entire planet in connectivity is now able to provide a fast, consistent and affordable experience, thanks to one market-leading company, and the vision and leadership of Mark Dankberg. Launched from Dankberg's home in Southern California, ViaSat lit up on the map in 1986, and spent the first two decades focused on government and corporate contracts. Last year's launch of ViaSat-1, however, beamed the company straight toward the top of the North American satellite broadband market, bringing high-speed internet to the rural masses. Pair the company's Exede household product with airline contracts for in-flight WiFi, and you have one ever-growing infrastructure giant. We sat down with Dankberg -- ViaSat's CEO since inception -- at the company's Carlsbad, California headquarters, learning about the Exede service launch, a portable newsgathering rig and what the future of in-flight WiFi may look like on airlines like JetBlue and United. Join us past the break for the interview in full, and an inside look at how ViaSat plans to transform the entire satellite internet experience.
Reports: American Airlines wins FAA approval for in-cockpit iPads, will launch Friday
If you fly as an American Airlines premium passenger, you'll get to play with a Galaxy Tab. If you actually fly the plane, though, you'll have to make do with an iPad. According to ZDNet, the carrier has already won FAA approval to use iPads "as electronic chart and digital flight manual readers," making it the world's first airline to be totally tablet friendly. A source close to the situation tells ZDNet that AA "will begin iPad operations on B-777 aircraft" before expanding to other planes, and that both first and second generation devices have been cleared for cockpit use. An AA pilot, meanwhile, tells TechCrunch that the company's tablets will feature JeppTC (a flight chart app available in the App Store), and that all onboard slates will be required to fly with an extra battery. The program, slated to kick off this Friday, could also offer substantial savings in paper and fuel costs. According to Seattle Pi's estimates, a single iPad would replace some 35 pounds of paper per year, translating to approximately $1.2 million in saved fuel costs. Insiders say United and Delta are pursuing similar initiatives, with the latter reportedly looking for an Android-specific solution, though at the moment, only American Airlines has won the FAA's seal of approval.
In-flight WiFi coming to 300 United and Continental aircraft beginning in mid-2012, entire fleet covered by 2015
Planning to fly on United or Continental at any point over the next few years? Then it looks like your odds of having in-flight WiFi will be getting increasingly better. United Continental Holdings announced today that it's signed an agreement with Panasonic Avionics Corporation to bring satellite-based WiFi connectivity to more than 300 of its aircraft beginning in mid-2012. Those aircraft will include Airbus 319 and 320 and Boeing 747, 757, 767, 777 and 787, and the company says it expects its entire mainline fleet to be covered by 2015. No specific word on any additional content or services that will come with it (or a cost, for that matter), but the company promises that the system will "enable wireless streaming of video content."
Daily Update for August 23, 2011
It's the TUAW Daily Update, your source for Apple news in a convenient audio format. You'll get all the top stories of the day in three to five minutes, which is perfect for a quick review of what's happening in the Apple world. You can listen to today's Apple stories by clicking the inline player (requires Flash) or the non-Flash link below. To subscribe to the podcast for listening through iTunes, click here. No Flash? Click here to listen.
United and Continental Airlines to hand out 11,000 iPads to its pilots
United and Continental Airlines are throwing out their paper flight manuals and navigational charts and embracing the iPad. About 11,000 iPads will be given to all United and Continental pilots starting this month. The airline expects the iPad will replace 38 pounds of documentation per pilot and 16 million pieces of paper each year. This move to electronic documentation on the iPad is a growing trend in the airline industry. Just this year, Alaska Airlines gave iPads to their pilots and Delta Airlines is testing a similar program for its pilots. British Airways also adopted iPads for its cabin crew to help with customer service. [Via The Loop]
Spilled coffee in 777 cockpit leads to inadvertent hijack warning, FAA-mandated sippy cups look likely
If you've ever spilled coffee on a piece of electronics, maybe a keyboard or even a laptop, spare a thought for the pilot of United Airlines flight 940, outbound from Chicago and heading to Frankfurt. Not long after takeoff the pilot apparently dumped a cup of Joe onto the communications panel in the cockpit and things rapidly went downhill from there. The crew inadvertently sent a code 7500, which indicates that the plane is being hijacked and, as you can imagine, that led to a lot of unwanted attention. It's not clear whether the equipment malfunctioned and sent the code or the pilot, likely struggling with a scalded lap, fat-fingered things on the panel. Either way, the flight diverted to Toronto and, rather tragically, the passengers were all sent back to Chicago to try again the next day.
Zune HD taking to the skies with United Airlines in-flight entertainment trial
Microsoft and United hooked up back in June for a hardware-less Zune partnership, which seems to have turned out pretty sweetly for both parties. Dave McLauchlan, chief Zune HD evangelist, has dished the news that the two companies are stepping up their relationship with a set of 500 Zunes being provided for long-haul flights to Hong Kong and Australia. Before you cry foul and say you never get on a flying tin can without your own media, Microsoft's angle here will be to preload those OLED-sporting babies with exclusive content, including flicks that haven't yet made it to a DVD release. Dave himself has been running around movie studios and closing deals, while the Zune HDs in question have now been encased in rubber, had their screens protected, and batteries charged. See them in a group shot after the break.
United Airlines offers up 'Zune inflight audio,' no actual Zunes
Microsoft's already shown with the Xbox 360 and Kin that it's looking to take its Zune platform beyond Zune-branded hardware, but we can't say we expected it to go quite this far -- Microsoft has now teamed up with United Airlines to offer "Zune inflight audio" to passengers. That apparently won't involve any new hardware in the planes -- Microsoft or otherwise -- but it will give passengers 21 new playlists "programmed by Zune" to choose from, including options like Classic Rock, Contemporary Pop, Opera and Piano Jazz. Not many more details than that, unfortunately, with United only saying that it looks forward to "working with Zune and Microsoft to create new onboard experiences." Sure, it might not sound like much, but it should at least go some ways towards improving the Zune's name recognition. Full press release is after the break.
United puts the kibosh on in-flight video chat, one family seriously 'bummed'
It may not be illegal to tuck your kids into bed via iChat while taking advantage of United's in-flight WiFi, but that didn't stop a flight attendant from ending John Battelle's (admittedly precious) use of the service during a flight two days ago. It seems that the airline has a policy that prohibits "two-way devices" from communicating with the ground -- you know, in case some terrorists board the plane and try some shenanigans. Apparently a laptop with WiFi isn't considered a "two-way device," until you throw videoconferencing apps like Skype into the mix. Somehow, it seems, the company missed Apple iChat when blocking ports, thus enabling the whole affair. Let this be a lesson to those of you with children: save the chats for the hotel room or the airport lobby, eh?
Aircell's Gogo in-flight internet coming to United Airlines
Aircell already managed to coerce American, Delta, Virgin America and Air Canada into installing its Gogo in-flight internet equipment into at least a few of their airplanes, and now United Airlines can proudly say that it's no longer looking in from the outside. Starting this year, a baker's dozen of the company's Boeing 757s -- which will fly between John F. Kennedy International Airport in New York and California's Los Angeles International Airport and San Francisco International Airport -- will be armed and ready with WiFi for the people. Pricing will remain set at $12.95 for the entire flight, and service is expected to roll out during the second half of this year.
United offers up LCDs, in-flight entertainment servers on recent flight
It's not like adding in a few LCDs and a swank entertainment system is groundbreaking in the airline industry, but it's still far from commonplace. Earlier this week, United Airlines Flight 952 departed from Washington Dulles and treated its passengers to an impressive array of luxuries. Beyond the elaborate meals and lie-flat beds, fliers were able to kick back and enjoy over 150-hours of on-demand entertainment from a personal 15.4-inch LCD; additionally, economy class customers even had access to (presumably smaller) displays and a digital in-flight entertainment server. Gene Fowler, who spends more time on United flights than most of us would care to imagine, was able to capture the inaugural flight to Frankfurt with a bevy of snapshots, so be sure and hit the link below if you're curious to see what you missed.[Via FlyerTalk]Read - United Flight 952Read - Gene Fowler's photo gallery
