warranty
Latest
Yet another Xbox 360 petition
This one wants Microsoft to extend the warranty. They're also asking people to file complaints with the Better Business Bureau if your box crapped out in 3 months and a day.
3 year warranty with Higher Ed. purchases, or not?
A few weeks ago, Apple stuck a message up on their Higher Education store (EU only) stating that due to a new national agreement for Higher Education individual purchases, any Macs purchased from the store would receive three years of parts and labor coverage at no extra cost. When I later purchased a MacBook from the HE store, I was so excited to be picking up a new Mac as to not notice that the sign had disappeared. I was reassured later on by several people in the support forums who showed me this extract from the HE Store's Terms and Conditions (no, not this one! Yes, there are two T&Cs *sigh*):"10.1.1 All Apple-branded desktop and portable computer products shall be subject to a 36 calendar month warranty period commencing from the date of delivery."When I received my MacBook, I checked the included booklet regarding my warranty: the above clause is nowhere to be seen. Instead the booklet talks exclusively about my one year limited warranty with no mention of Higher Education or extended warranties. Likewise, when I use Apple's tool to check how much AppleCare you have remaining, it returns a result of 356 days. Apple has confused me even further by allowing people who have purchased new Macs from the HE Store to purchase 3 year telephone coverage for around £50. When I bought my MacBook, there wasn't even an option to purchase AppleCare in the build to order section!I'm not the only one to feel confused. People over at the Apple support forums (1, 2, 3) and the MacRumors.com forums are equally mixed up. So, what's the deal Apple?
Macworld goes inside the MacBook
Macworld does what most of us won't: they void their MacBook's warranty by opening up the battery compartment and removing the RAM and hard drive. And as a special treat for us all, they posted the video on YouTube. Thanks guys! Wow, easily removable drives on an iBook MacBook? Wow, how many Dell engineers did they have to hire to pull that one off? Personally, I'm just happy the battery on the MacBooks will no longer have those ugly seams around the battery visible while the machine sits on my desk. The iBook looks great, but I never understood why the seam had to extend up the side of the machine... Apparently Ive didn't see why either.And for the record, the mere act of doing what Macworld did won't automatically void your Apple warranty. But, according to the terms, if anything goes wrong (like, in the future even), they can always negate your claim because you did the swap. So those of you looking to save some bucks by ordering a lower-capacity model and upgrading should consider the warranty and its restrictions first.
