New Xbox 360 Experience hands-on and impressions
Thanks to a special blessing from the folks in Redmond, we've had an opportunity to thoroughly give the rejiggered Xbox 360 Dash (AKA, the New Xbox Experience) a serious run through, and we've got the lowdown on the future of your gaming life. As you probably already know from the numerous posts we've done and generally available info (Microsoft has been pretty forthcoming with this stuff), the Xbox team has completely revamped the Dash experience, giving the system not only a visual overhaul, but trashing the underlying tech and rebuilding things from the ground up. The result is a beautiful, intuitive interface which loses almost nothing from previous versions while adding a considerable new feature set to the mix. Read on for our first impressions.
User interface
The first thing you'll notice is that this new interface looks nothing like what you've known. Gone are the EXTREEEEEEEEME GAMERRRRR "blades" from the previous iteration of software -- they're now replaced with sparse "channels" containing "slots" of live content. The look is sophisticated and spacious, with soft gradients, smooth fades, and classy design touches throughout. From a visual standpoint, the NXE is roughly ten million times more pleasant and accessible than the previous version. For families weighing this and the Wii come holiday season, a lot of this will be tremendously appealing... especially those avatars (more on that in a moment). There are a variety of swappable themes which skin the entire system -- nothing drastic, but a handful of handsome backdrops and color palettes that should please most users. You'll surely see a slew of this content hitting when the NXE is in wide availability.

Navigating the new Dash is simple. You jump up and down with the control stick through channels, and move side to side in slots. Slots contain all manner of content, though they tend towards animated promos and the occasional video (sound kicks on if you move over something in playback). Users can duck into and out of content with X and B buttons, as you'd expect. If you're a stickler for those blades, you can still get a mini version of them (quick access from wherever you are) by tapping the Xbox Guide button.

Beyond the look, what's notable is the speed of the system. There's no lag at all when moving from channel to channel or through the slot content -- and even hitting one of the bumpers, which flies through left-to-right slot data, is super speedy. If people complain you've got an instant gratification problem, you're going to love the NXE.
Avatars


The comparisons of the NXE's avatars and implementation to the Wii's Miis will be unavoidable. We'll just call it like we see it -- Microsoft is making a play for that moneyed "casual gamer" audience and hoping to stoke deeper user engagement by stealing a trick from Nintendo... and who can blame them? Like Miis, the avatars are adorable, cartoonish, huggable bundles of virtual joy that will have kids oooh'ing and mommies pocketbooks' hitting the counter. Like Miis, they can be customized with different facial features, heights and weights, though the NXE adds jewelry, clothing, and other accessories to the mix. While the characters don't give you exactly the same kind of customization you're used to on the Wii, they sport a pretty wide range of options, and most users should find something to like. Reps from Microsoft tell us they'll be adding avatar content as they go, as well, such as game-related clothing and accessories.

The avatars aren't just static, either -- they can be incorporated into games (like Scene It? Box Office Smash), feature animations that can be triggered with the controller, and are used to interact with friends in the dash. Bonus? You get to take driver's license-style snapshots of your character for your profile picture.

Netflix

This is one of the big daddy features as far as we're concerned, and the two companies have pulled off this integration to near-perfection. The Netflix slot is offered in the "Video Marketplace" channel, and takes you speedily to an app which allows you to shuffle through movies in your queue. Unfortunately for right now, you can only add selections on a computer -- we hope that they expand the service to allow for adding and deleting choices right from the console. Once you've made your selection, you get a screen of info about the movie or TV show where you can also change its star rating. Once you jump into the content, the service determines your play quality based on bandwidth and transports you to the player. The player boasts a "scene" rewind and fast forward which Netflix is using in its Silverlight player, a nice touch that skirts around the narrow pipeline.


Video quality was excellent on our end, with SD content looking terrifically watchable. A small perk -- but huge deal as far as we're concerned -- is the inclusion of a limited amount of HD content. We previewed Heroes in HD, and the quality was stunning. Right now there's only about 300 titles on offer, but we think after folks get a taste of this, they'll be begging for some expansion.


With the inclusion of the service for Gold members, it's clear the system is moving further outside of the straightforward gaming realm into a larger market. This combo has loads of appeal.
Friends channel
The NXE greatly expands on the interactivity between you and your Xbox LIVE friends. Now there's a channel dedicated to viewing their current activities and avatars which also gives you options to ping them with messages or invite them into a party, all in a glorious, quasi-3D setting.

The party mode is interesting because it allows you to join up with friends engaged in different activities or games, all the while keeping a conversation going. You can invite people into games or simply talk to them while you're in separate games (or not playing at all), and it endeavors to keep parties together even if you're logged out for an update. The system isn't quite perfect yet -- but there's loads of potential for it, and generally its implementation was solid. Where it succeeds most is limiting that break in flow when you want to change up titles, or someone needs to take a quick break, and it makes planning activities far easier.
Marketplace
The Marketplace for content and games hasn't drastically changed, but it's much easier to find what you're looking for and see how it connects to what you already have. You can now browse for titles alphabetically, by genre, or by more esoteric groupings like "most popular." Game titles now have virtual boxes with art, give you full screen sample pictures, and skin the background when you browse. Regardless of how they dress it up though, it's now a pleasure instead of a chore to find content, and it puts an end to the mess that was the Marketplace.

An emerging component of the Marketplace seems to be the Community Games slot, which allows XNA developers to distribute their games in an App Store-like environment. The inclusion of this as a feature in the NXE gives the impression that Microsoft hopes to stoke an all-in, user-created-content fire, and we're definitely for that. Right now there's not a load of games on offer, but we assume as they work up to the November 19th release, this slot will seriously flesh out.
The guts
When we spoke to Marc Whitten, general manager of LIVE and one of the driving forces behind this update, he made it clear that this wasn't just about surface -- this is an overhaul inside and out. The team has revamped this platform to not just look pretty, but has changed its core functionality. The NXE now operates more like an OS rather than a closed set of static panes -- developers can build off of it with apps like Netflix and Photo Party, and the long view is that what we see now is just the tip of the iceberg.
On top of the beautification and betterment of the Experience as a whole, the team has also continued to embrace its core gamer market by adding in new features like the ability to copy games to the hard drive -- which the company claims cuts down load times by 30 to 50 percent (and kills system noise by 7dB). In our experience (and the experience of other gamers we know), the load times weren't as noticeably cut as we'd like them to be, but there's a definite bump in speed for segues, and we're not exactly complaining.
Wrap-up
Overall we're highly impressed with what Microsoft has done. This isn't just PR-speak or phony praise -- the company has demonstrated a tremendous understanding of the needs of the market and its customers, both with this software update, and the recent price cuts on the low-end Xbox 360 packages. If this is "just the beginning" -- as the team claims it is -- we're going to see some pretty exciting stuff in the future. For now, however, the combo of rock-solid, next-gen game console, multi-tiered entertainment delivery system, and robust social networking engine leaves little to be desired. Let's just hope that developers can live up to the system's potential.
Further reading
Hit up Joystiq's massive video expose of the whole thing. Just follow these links to the multi-part feature:
Part 1
Part 2
Part 3
User interface
The first thing you'll notice is that this new interface looks nothing like what you've known. Gone are the EXTREEEEEEEEME GAMERRRRR "blades" from the previous iteration of software -- they're now replaced with sparse "channels" containing "slots" of live content. The look is sophisticated and spacious, with soft gradients, smooth fades, and classy design touches throughout. From a visual standpoint, the NXE is roughly ten million times more pleasant and accessible than the previous version. For families weighing this and the Wii come holiday season, a lot of this will be tremendously appealing... especially those avatars (more on that in a moment). There are a variety of swappable themes which skin the entire system -- nothing drastic, but a handful of handsome backdrops and color palettes that should please most users. You'll surely see a slew of this content hitting when the NXE is in wide availability.

Navigating the new Dash is simple. You jump up and down with the control stick through channels, and move side to side in slots. Slots contain all manner of content, though they tend towards animated promos and the occasional video (sound kicks on if you move over something in playback). Users can duck into and out of content with X and B buttons, as you'd expect. If you're a stickler for those blades, you can still get a mini version of them (quick access from wherever you are) by tapping the Xbox Guide button.

Beyond the look, what's notable is the speed of the system. There's no lag at all when moving from channel to channel or through the slot content -- and even hitting one of the bumpers, which flies through left-to-right slot data, is super speedy. If people complain you've got an instant gratification problem, you're going to love the NXE.
Avatars


The comparisons of the NXE's avatars and implementation to the Wii's Miis will be unavoidable. We'll just call it like we see it -- Microsoft is making a play for that moneyed "casual gamer" audience and hoping to stoke deeper user engagement by stealing a trick from Nintendo... and who can blame them? Like Miis, the avatars are adorable, cartoonish, huggable bundles of virtual joy that will have kids oooh'ing and mommies pocketbooks' hitting the counter. Like Miis, they can be customized with different facial features, heights and weights, though the NXE adds jewelry, clothing, and other accessories to the mix. While the characters don't give you exactly the same kind of customization you're used to on the Wii, they sport a pretty wide range of options, and most users should find something to like. Reps from Microsoft tell us they'll be adding avatar content as they go, as well, such as game-related clothing and accessories.

The avatars aren't just static, either -- they can be incorporated into games (like Scene It? Box Office Smash), feature animations that can be triggered with the controller, and are used to interact with friends in the dash. Bonus? You get to take driver's license-style snapshots of your character for your profile picture.

Netflix

This is one of the big daddy features as far as we're concerned, and the two companies have pulled off this integration to near-perfection. The Netflix slot is offered in the "Video Marketplace" channel, and takes you speedily to an app which allows you to shuffle through movies in your queue. Unfortunately for right now, you can only add selections on a computer -- we hope that they expand the service to allow for adding and deleting choices right from the console. Once you've made your selection, you get a screen of info about the movie or TV show where you can also change its star rating. Once you jump into the content, the service determines your play quality based on bandwidth and transports you to the player. The player boasts a "scene" rewind and fast forward which Netflix is using in its Silverlight player, a nice touch that skirts around the narrow pipeline.


Video quality was excellent on our end, with SD content looking terrifically watchable. A small perk -- but huge deal as far as we're concerned -- is the inclusion of a limited amount of HD content. We previewed Heroes in HD, and the quality was stunning. Right now there's only about 300 titles on offer, but we think after folks get a taste of this, they'll be begging for some expansion.


With the inclusion of the service for Gold members, it's clear the system is moving further outside of the straightforward gaming realm into a larger market. This combo has loads of appeal.
Friends channel
The NXE greatly expands on the interactivity between you and your Xbox LIVE friends. Now there's a channel dedicated to viewing their current activities and avatars which also gives you options to ping them with messages or invite them into a party, all in a glorious, quasi-3D setting.

The party mode is interesting because it allows you to join up with friends engaged in different activities or games, all the while keeping a conversation going. You can invite people into games or simply talk to them while you're in separate games (or not playing at all), and it endeavors to keep parties together even if you're logged out for an update. The system isn't quite perfect yet -- but there's loads of potential for it, and generally its implementation was solid. Where it succeeds most is limiting that break in flow when you want to change up titles, or someone needs to take a quick break, and it makes planning activities far easier.
Marketplace
The Marketplace for content and games hasn't drastically changed, but it's much easier to find what you're looking for and see how it connects to what you already have. You can now browse for titles alphabetically, by genre, or by more esoteric groupings like "most popular." Game titles now have virtual boxes with art, give you full screen sample pictures, and skin the background when you browse. Regardless of how they dress it up though, it's now a pleasure instead of a chore to find content, and it puts an end to the mess that was the Marketplace.

An emerging component of the Marketplace seems to be the Community Games slot, which allows XNA developers to distribute their games in an App Store-like environment. The inclusion of this as a feature in the NXE gives the impression that Microsoft hopes to stoke an all-in, user-created-content fire, and we're definitely for that. Right now there's not a load of games on offer, but we assume as they work up to the November 19th release, this slot will seriously flesh out.
The guts
When we spoke to Marc Whitten, general manager of LIVE and one of the driving forces behind this update, he made it clear that this wasn't just about surface -- this is an overhaul inside and out. The team has revamped this platform to not just look pretty, but has changed its core functionality. The NXE now operates more like an OS rather than a closed set of static panes -- developers can build off of it with apps like Netflix and Photo Party, and the long view is that what we see now is just the tip of the iceberg.
On top of the beautification and betterment of the Experience as a whole, the team has also continued to embrace its core gamer market by adding in new features like the ability to copy games to the hard drive -- which the company claims cuts down load times by 30 to 50 percent (and kills system noise by 7dB). In our experience (and the experience of other gamers we know), the load times weren't as noticeably cut as we'd like them to be, but there's a definite bump in speed for segues, and we're not exactly complaining.
Wrap-up
Overall we're highly impressed with what Microsoft has done. This isn't just PR-speak or phony praise -- the company has demonstrated a tremendous understanding of the needs of the market and its customers, both with this software update, and the recent price cuts on the low-end Xbox 360 packages. If this is "just the beginning" -- as the team claims it is -- we're going to see some pretty exciting stuff in the future. For now, however, the combo of rock-solid, next-gen game console, multi-tiered entertainment delivery system, and robust social networking engine leaves little to be desired. Let's just hope that developers can live up to the system's potential.
Further reading
Hit up Joystiq's massive video expose of the whole thing. Just follow these links to the multi-part feature:
Part 1
Part 2
Part 3


















Reader Comments (Page 1 of 3)
Khaled @ Oct 29th 2008 12:05AM
wow it looks wiiiiiiiiiiiiiiiiiiiiiitastic!
Anthony @ Oct 29th 2008 12:35AM
The avatars? That's about the only thing. I think overall it looks pretty good, but to be honest I don't really care.. I spend about 1/16 of my time in the Dashboard. If this makes me spend more time in it, then I guess they did something right, right?
nate @ Oct 29th 2008 5:42PM
No! If it makes your spend more time in it they're doing something wrong. The idea is to play games, if the interface that lets you get to the games takes up any more of your time than necessary it's not doing it's job.
/my opinion.
Jake @ Oct 30th 2008 8:24AM
Seems like a ripoff of the PS3's XMB, crossed with Nintendo's Mii, and Apples CoverFlow...
A poor mans Home...
Bageloid @ Nov 2nd 2008 10:50PM
If anything its almost exactly their Windows Media Center interface* with more 3d polish.
*From 2004
nathan @ Nov 29th 2008 9:58AM
sorry to say yes it is a very gui interface i am sorry but i have grow to like the other original 360 dashboard and if they can it be nice to change the dashboard like a skin that way everyone is happy but like that is going to happy with microsoft they are not like burger king you do not get it your way.
The Number 1 Cubs Fan @ Dec 15th 2008 6:22PM
I'd say it's kinda an XMBii.
Flashpoint @ Jan 3rd 2009 11:27AM
Its REALLY REALLY STUPID.
#1 They should have simply improved the GUI of the regular OS - this shit takes longer to load.
#2 I specifically don't want a wii because its childish - then they go pull this shit on me.
#3 Its bricked countless 360's.
#4 More menus and more navigation = more confusion.
Kspraydad @ Oct 29th 2008 12:11AM
When some one tells me " hey, this isn't just PR spin"...I get VERY worried.
Brad @ Oct 29th 2008 12:11AM
With this being a "new experience" and a focus on a larger spectrum of users, I'm surprised nothing was mentioned of the Media Center Extender features...even if they haven't changed.
Marcos @ Oct 29th 2008 12:12AM
Oh my God!! Engadget giving a Microsoft product a good review? The world must be coming to the end...
Reader @ Oct 29th 2008 12:25AM
HE'S A GIZMODO IMPOSTER! BURN HIM!
sinai @ Oct 29th 2008 3:25AM
here's my impression of a gizmodo post
[click link to see impression]
Reader @ Oct 29th 2008 3:45AM
Damn I replied to the wrong person, lawl.
Dusty @ Oct 29th 2008 8:35PM
they didn't compare it to an iPhone either, I wonder what's going on with engadget....
Stephen @ Nov 2nd 2008 8:00PM
Didn't anyone notice that their avatar looks like Steve Jobs?
Josh @ Nov 10th 2008 1:21PM
@Stephen: No.. not really.. given that El Jobso is bald..
I thought it looked a bit like Gordon Freeman personally!
FireSketch @ Nov 13th 2008 11:29AM
Yeahh.... Freeman!
CB17 @ Oct 29th 2008 12:19AM
I'm REALLY excited about the Netflix stuff!!! Talk about one box that does it all!
Gojulas @ Oct 29th 2008 12:48AM
I completely agree, Microsoft is definitely taking a step in the right direction with this, one thing I love is being able to stream media from my computers to my 360.
I hope they continue down this path. Let's see some more codecs native to the box, let's see a first party HD enclosure instead of fixed space drives or the ability to actively use USB media for game saves and downloaded content. How about a web browser?
I think the 360 has a lot of unused potential as a media center device, and Microsoft stands to make a lot of money (and a lot of people very happy) if they use it.
Jeff @ Oct 29th 2008 2:34AM
I'm really excited about the Netflix feature as well! The only thing I wish is if Netflix had an unlimited streaming plan only. I don't have a Netflix subscription right now and the only reason why I would get one now is because I will soon be able to stream from my Xbox. Therefore a cheap plan with only unlimited streaming would definitely get me to sign up (since I have no need to rent DVDs).
This was a great deal for both Microsoft and Netflix since i wouldn't have thought of getting a Netflix subscription before this and I'm sure there are many Netflix subscribers who are thinking of getting an Xbox because of this.
Patrick @ Oct 29th 2008 9:24AM
Jeff,
The cheapest unlimited plan is $9.95 I believe. Is that too steep to have unlimited access to thousands of movies? What do you expect?
Jeff @ Oct 29th 2008 9:42AM
Yes, I understand that the cheapest is around that price, but that includes 2 DVDs. Since I will have no need for those DVDs it would be great if Netflix could have a plan for streaming only. I'm not saying that the plan is incredibly expensive, I'm just saying that since the cheapest plan comes with 2 DVDs, why not have an even cheaper plan which only has streaming for those not planning on renting DVDs?
Joe @ Oct 29th 2008 11:31AM
jeff,
the 995 plan come with just one dvd. i have it and i know what you mean. i wish i never saw that dvd come in the mail. its pointless to wait for movies now.
jorvay @ Oct 29th 2008 11:51AM
Jeff, I did a quick look-see on the netflix site and found a streaming-only option. it just isn't marketed as much.
https://www.netflix.com/Register?mqso=80022054
It's listed at $7.99 /month
The one-dvd-at-a-time option is listed at $8.99 / month.
Interesting.
RyanTV @ Oct 29th 2008 12:46PM
I personally don't think that 9.95 is too much to ask for this service and the 1 DVD at a time part is nice because not all movies are on the instant stream service.
I'm doubting that netflix is going to get into any less expensive service plans than that.
Matt @ Oct 29th 2008 12:58PM
@ Jeff,
The article says that the Netflix service is included with Xbox Live Gold. That is, unless you don't have Xbox Live Gold. You do have Xbox Live Gold, right Jeff? Jeff?
Jeff @ Oct 29th 2008 5:37PM
Hmm nice find Jorvay. Except the only thing that bothers me is the wording. Is "StarzPlay" the name of their unlimited download content? If so it's interesting that they are offering it for only one dollars less than the 1 DVD at a time plan.
Matt, yes I do have an Xbox Live Gold subscription, but unless I am mistaken I don't think the Netflix feature will work unless you also have a Netflix subscription. But I do hope I am mistaken about this. Can someone please clarify? Will Netflix work with just a Gold subscription or will you also need to have a subscription to Netflix? Thanks.
Jeff @ Oct 29th 2008 5:47PM
Ok just to clarify I pulled this off of the Xbox website, "This movie-watching innovation will be available to Xbox LIVE® Gold members who are also Netflix subscribers, and will let those users enjoy streaming movies from Netflix on Xbox LIVE at no additional cost."
http://www.xbox.com/en-US/community/events/e32008/articles/0714-netflixteamup.htm
DoomGaZer @ Nov 4th 2008 10:41AM
Live! Gold subscription + Netflix subscription = double pay = NO WAY!
ColonelSmith @ Nov 16th 2008 5:12PM
I have a feeling we might see a browser in the future. I mean, they even said that developers can now make apps for the dashboard (aka netflix & photo party). Certainly a possiblity. I've had the NXE preview for a couple days now and I absolutely love it!
Kspraydad @ Oct 29th 2008 12:21AM
Wow Engadget AND Gizmodo posting NXE reviews within minutes of each other....do I smell 'press kit'?
Joshua Topolsky @ Oct 29th 2008 12:25AM
No, you smell embargo.
DarkLight @ Oct 29th 2008 12:30AM
What were you doing on gizmodo?
Kspraydad @ Oct 29th 2008 12:59AM
Slumming...
Derry Quinn @ Oct 29th 2008 7:00AM
Nice!
JM @ Oct 29th 2008 12:23AM
when is it supposed to be widely released?
Canoo @ Oct 29th 2008 9:27AM
"the November 19th release"
reeadddd
refriedbeans19 @ Oct 29th 2008 7:58PM
which is my birthday :D woo hoo! what a nice gift
warrrennnnn @ Nov 21st 2008 8:08PM
^^ low ranked for birthday celebration? wow, what have people become these days.
Shinigami @ Oct 29th 2008 12:24AM
Duke Nukem 3D!! Brings back memories.
Valicore @ Oct 29th 2008 5:07AM
I remember when I was in like, the 3rd grade, and all my friends had the full version but I only had the demo. I was able to fake it until they started talking about weapons not accessible in the trial, I was TRAUMATIZED, f-ing traumatized! Good times, good times...
Adam @ Oct 29th 2008 12:25AM
WOW I can't wait.
Looks very cool and Netflix should be a nice feature!
I really hope the menu system is not laggy like they say because it sure can be on the current system lol...
Valicore @ Oct 29th 2008 5:17AM
It's really late and I'm exhausted and very possibly could have missed something, by why did you guys vote Adam's post down?
Uncontrol @ Oct 29th 2008 12:26AM
"Like Miis, they can be customized with different facial features, heights and weights, jewelry, clothing, and more."
yeah i love the wide variety of clothing and jewelry i can choose from on miis
T Hom @ Nov 25th 2008 3:18AM
"Like Miis, they can be customized with different facial features, heights and weights, though the NXE adds jewelry, clothing, and other accessories to the mix."
I hope you feel dumb.
Uncontrol @ Nov 25th 2008 3:25AM
oh hey engadget thanks for editing the article after i said this and failing to mention it in any way therefore making me look like a moron
kal326 @ Oct 29th 2008 12:28AM
Damn it, I knew I should have signed up for that writer position when you guys had it open. If I had, I might have gotten some early NXE lov'n too. Then again it may have come with the nasty side effect of a blind love for all things Apple. Oh well, I guess I'll never know....
willrs @ Oct 29th 2008 12:32AM
i love my 360, never had any problems with it, and this will make it 10 times better.
Jonah @ Nov 24th 2008 12:47AM
Lucky bugger.
Never had any problems with your 360!
BAH!
I've already sent mine in 3 times.
I SURVIVED THE RROD!
...at least for another month...