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Washington, DC, has a new 911 dispatch system and it's not working. Late last year, tablets were installed in ambulances and firetrucks. But instead of boosting efficiency, the system has been malfunctioning almost every day. Following the death of an 18-month-old boy who choked on a grape, an inv...

3 days ago 0 Comments
March 25, 2015 at 1:04PM
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You've had the option of texting 911 in a handful of US cities for a couple of months, thanks in part to voluntary efforts from bigger cellphone carriers. However, the FCC doesn't want you to be left out solely because you're on a smaller network. The agency has just adopted rules requiring that a...

7 months ago 0 Comments
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I remember walking around my college campus late at night, not long after campuses had begun to install the "blue light" boxes for security. Essentially an emergency phone that immediately dialed campus security, these were great if you happened to be near one. Of course, today everyone has a cell...

10 months ago 0 Comments
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Text-to-911 became available in select markets today. As the name implies, the service allows you to text your emergency to first responders rather than call. There's just one issue: it doesn't work in most places. The list of supported cities is so small in fact, you should probably just assume t...

10 months ago 0 Comments
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On May 21, the National September 11 Memorial and Museum will open to the public. On that day, visitors to the museum will be able to use their iPhone, iPad, or iPod touch to take official self-guided audio tours of the facility through the free 9/11 Museum Audio Guide app Three audio tours are a...

10 months ago 0 Comments
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The four major cellular providers -- AT&T, Verizon, Sprint and T-Mobile -- volunteered to participate in an Federal Communications Commission program that lets people contact their local 911 emergency services via text message. The deadline for getting it all set up and working is today, so th...

10 months ago 0 Comments
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ifoAppleStore reports that Apple is negotiating with mall developer Westfield Group on a new New York City store that will be part of a luxury retail mall being built at One World Trade Center. The center is on the site of the 2001 terrorist attacks and is part of the overall redevelopment going o...

1 year ago 0 Comments
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Each week Joshua Fruhlinger contributes This is the Modem World, a column dedicated to exploring the culture of consumer technology. So I'm driving home the other night after a decent day of work, looking forward to a little run, some dinner and maybe a movie. Taking my normal north-south route al...

1 year ago 0 Comments
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A new proposal from the FTC would require Apple's Messages tool for iOS and OS X to support texts to 911 call centers. In the United States AT&T, Verizon, Sprint and T-Mobile have all agreed to allow users to contact the 911 emergency line via text message by May 15, 2014 under the regulato...

2 years ago 0 Comments
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The FCC first outlined its intention to allow texting to emergency services back in 2010, and since then despite more talk of accepting photo and video messages, nothing official came to be. This week, however, Verzion has taken the initiative, and announced its own plans to enable text to 911 for...

2 years ago 0 Comments
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One time when I was day hiking Mount Washington, I took a wrong turn at the top and went down the wrong way. I raced down the mountain, but still had to navigate some rough terrain for a few hours in the dark. This was the late nineties. I had a phone, but it didn't get coverage and phones back t...

3 years ago 0 Comments