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To settle a Federal Communications Commission investigation into 911 outages, T-Mobile will pay $17.5 million. The FCC investigation revealed that two separate outages occurred on the carrier's network last year, lasting around three hours total. While the incidents were separate but related, they...

July 17th 2015 at 3:59pm 0 Comments
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For the first time since the 9/11 attacks, both houses of Congress have agreed to limit the government's domestic surveillance powers. Earlier today, the Senate voted 67 to 32 and passed the USA Freedom Act, echoing the House's vote in May. The bill is designed to counter the Patriot Act's controv...

June 2nd 2015 at 6:34pm 0 Comments
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Washington, DC, has a new 911 dispatch system and it's not working. Late last year, tablets were installed in ambulances and firetrucks. But instead of boosting efficiency, the system has been malfunctioning almost every day. Following the death of an 18-month-old boy who choked on a grape, an inv...

March 25th 2015 at 1:04pm 0 Comments
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American phone carriers are supposed to keep 911 lines up and running as long as possible, and Verizon is learning that the hard way. It's paying $3.4 million after the FCC determined that it fell short of obligations when an outage left 750,000 Californians without emergency calls for six hours....

March 18th 2015 at 3:29pm 0 Comments
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You've had the option of texting 911 in a handful of US cities for a couple of months, thanks in part to voluntary efforts from bigger cellphone carriers. However, the FCC doesn't want you to be left out solely because you're on a smaller network. The agency has just adopted rules requiring that a...

August 8th 2014 at 5:40pm 0 Comments
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I remember walking around my college campus late at night, not long after campuses had begun to install the "blue light" boxes for security. Essentially an emergency phone that immediately dialed campus security, these were great if you happened to be near one. Of course, today everyone has a cell...

May 30th 2014 at 2:00pm 0 Comments
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Text-to-911 became available in select markets today. As the name implies, the service allows you to text your emergency to first responders rather than call. There's just one issue: it doesn't work in most places. The list of supported cities is so small in fact, you should probably just assume t...

May 15th 2014 at 7:32pm 0 Comments
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On May 21, the National September 11 Memorial and Museum will open to the public. On that day, visitors to the museum will be able to use their iPhone, iPad, or iPod touch to take official self-guided audio tours of the facility through the free 9/11 Museum Audio Guide app Three audio tours are a...

May 15th 2014 at 3:00pm 0 Comments
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The four major cellular providers -- AT&T, Verizon, Sprint and T-Mobile -- volunteered to participate in an Federal Communications Commission program that lets people contact their local 911 emergency services via text message. The deadline for getting it all set up and working is today, so th...

May 15th 2014 at 12:00pm 0 Comments
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ifoAppleStore reports that Apple is negotiating with mall developer Westfield Group on a new New York City store that will be part of a luxury retail mall being built at One World Trade Center. The center is on the site of the 2001 terrorist attacks and is part of the overall redevelopment going o...

September 13th 2013 at 4:00pm 0 Comments