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Engadget tours Gogo's flying test plane, tries its improved ATG-4 in-flight WiFi (hands-on)
Gogo's test plane isn't your typical jet: it seats just nine passengers, and there's no bathroom; just a closet in the back stacked with networking gear. The company, easily the biggest name in in-flight WiFi, uses the aircraft as a flying lab, where it can test everything from throughput speeds to the log-in experience. It's a small plane that flies out of a small airfield, Aurora Municipal Airport in Illinois, and it's normally just Gogo staffers onboard. Today, the company invited a few reporters aboard to test its newest air-to-ground WiFi service, ATG-4. As you can imagine, newer means faster: ATG-4 is rated for max download speeds of 9.8 Mbps, up from 3.1 Mbps with the last-gen service. It also helps that video streaming services like Netflix, Hulu and HBO Go are now blocked, which should ensure that no one person abuses his WiFi privileges. As it happens, ATG-4 is already live on approximately 40 planes run by US Airways, Delta and Virgin America. (United has said it plans to introduce the service on select flights in the first half of 2013.) In theory, then, the best way to test ATG-4's performance might be to slip unnoticed onto a commercial flight, and see what it's like to share bandwidth with 20 other people. What's neat about the Gogo test plane, though, is that it can toggle back and forth between ATG and ATG-4, making it easier to compare performance between the two. What's more, though the test plane seats nine, Gogo is able to simulate a crowded flight, with 20 to 30 passengers attempting to use the internet at once. After 90 minutes of flying over Illinois and Missouri, we've got some first-hand impressions and also some pics, if aviation porn is your cup of tea. Read on for more.
Qantas trials in-flight WiFi between Australia and US
While plenty of US domestic flights have their WiFi provisions sorted, international connectivity remains pretty rare. Attempting to bring another time-killing option alongside all those middling in-flight Marvel movies, Qantas has started testing wireless internet on its 14-hour flights between Los Angeles and Australia. The trial will run for eight weeks across six of Qantas' A380 super-jumbos. Access during the trial will be free, however it'll be limited to first and business class passengers, with data allowance currently capped at a weedy 100MB for laptops and 32MB for mobile devices. Well, at least you're not walled inside an online store.
Gogo goes global: partnership with Inmarsat to give you the internet on international flights
Ahh, Gogo, what a fantastic addition you've been to domestic airline travel. Besides keeping rowdy kids entertained with internet access, it affords well-traveled tech bloggers the ability to do what we do at 30,000 feet. And now, Gogo's wondrous WiFi will do the same for international passengers thanks to Inmarsat's Global Xpress satellite internet service. The partnership adds speedy Ka-band satellite technology to Gogo's existing air-to-ground service starting in 2013. After launching the Inmarsat-5 satellite in midyear, up to 50Mb/s speeds will be at your flying fingertips in some (currently undefined) regions, with worldwide coverage coming in 2014. Full details of your inflight future await in the PR after the break.
American Airlines rolls out in-flight Entertainment On Demand, lets you continue watching after you land
American Airlines gives its Boeing 767-200 fleet all the love -- first it sends some 10.1-inch Galaxy Tabs through the gate, and now in-flight streaming videos get the all-clear to board. If you'll recall, AA's been testing Aircell (Gogo) in-flight video streaming, and now the service has gone live on 15 of the transcontinental wide-bodies flying New York to San Francisco or Los Angeles. You won't need to purchase in-flight WiFi to access Entertainment On Demand, but it currently only works on "select laptops," with rentals for television shows priced at $0.99 and movies at $3.99. You'll also be able to access your purchased TV and movie content on your device for 72 or 24 hours, respectively, if your flight soars into its destination ahead of time -- pickins' are quite slim, though, with only around 100 vids to choose from presently. The airline plans to add the service to all of its WiFi-enabled aircraft -- while also expanding device support -- beginning later this year. Fly on for a demo video and press release, parked just past the break.
Gogo launches in-air multimedia platform, details international expansion plans
It's at least six months behind schedule at this point, but we guess late's better than even later. We'd known that Aircell Gogo (yeah, it's officially changed!) was aiming to get into the in-flight entertainment business, and today it's dishing the real dirt. It's hoping to "extend the company beyond internet connectivity," and apparently that means introducing an in-air multimedia platform. Per the company, it'll allow users to tap into "real-time travel information, destination content, news / information and exclusive shopping deals" right within their web browser, and it'll also give airlines the opportunity to offer passengers access to the latest movies and TV shows through Gogo's new streaming video product. We're guessing that last bit is what'll make legacy outfits think twice before shelling out for another round of Panasonic in-seat head units, particularly since there's no air-to-ground connectivity needed. Even today, average JPEGs are compressed when downloaded and uploaded through Gogo, making it just about impossible for folks who actually work with images to get anything finalized in the sky. Upon hearing of its initial plans, we wondered one thing: if Gogo can't handle uncompressed JPEGs, how the heck is your streaming video going to look with every other middle-seater trying to load the latest episode of Weeds? Thankfully, our fears were pushed aside after hearing that the IFE portion (read: the service that serves up multimedia) will be locally based on the plane, with an undisclosed protocol pushing material from the cockpit to your display. Executives confirmed that the goal is to serve an entire plane, but it sounds as if there will certainly be some limits in place at first -- though, unless the entire plane hops onboard with the new program on Day 1, it probably won't become an issue. Read on for more...
Boingo teams with Gogo for in-flight internet magic, leaves us wanting more
So, here's the good news: Boingo Wireless has teamed up with Aircell, a company that provides WiFi in the skies. Now, the bad news: it barely matters. At first blush, we assumed a Boingo / Gogo tie-up would allow monthly subscribers to the former to get gratis access to the latter; in fact, that's not at all the case. According to the release (shown in full after the break), in-flight access "is a premium service and is not included in monthly plans," and in fact, there's not even a discount given to Boingo subscribers. The point here? To make billing even easier, since you're logging in with your Boingo credentials. Gee, thanks.
American Airlines testing in-flight media streaming, staying curiously mum about content selection
American Airlines would like you to pay for movies and shows you're used to getting for free to give you a new way to keep yourselves entertained at 30,000 feet. The airline is testing Aircell's forthcoming service that will let you stream flicks and TV programs to your own WiFi-enabled device. Aircell, the company behind Gogo in-flight WiFi, is curating the library of content, and for now, it's unclear just how extensive the selection will be (last time we checked, the company was staying mum about content partners). And we definitely wonder how smooth the streaming will be on a crowded flight full of web surfers... you know, considering that Gogo already compresses JPEGs on everyday websites. And really, it had better be -- otherwise, you're better off with the complimentary shows and movies bundled into that built-in entertainment center right in front of you. All questions that will get answered when the service launches this fall.
Aircell announces world's first 'airborne smartphone'
No, you won't be able to use it on your next flight, but if you're lucky enough to have your own business jet, you will soon be able to get Aircell's new Android-based smartphone designed for aircraft use. While the company's staying fairly mum on specifics at the moment, the phone is said to pack a 3.8-inch capacitive display, and it's designed to be backwards-compatible with all Aircell Axxess communications systems currently in production, as well as its forthcoming Gogo Biz Voice service. No word on pricing just yet, but Aircell is promising to reveal that sometime before the phone launches in "late 2011." Head on past the break for the full press release.
Aircell releases GoGo tech roadmap: EV-DO Rev B in 2012, global satellite coverage by 2015
Aircell started putting its air-to-ground (ATG) mobile broadband technology in planes about three years ago, and its GoGo in-flight internet's reach has grown ever since -- all the way up to the home of mavericks and mama bears. Presently, the company's ambit is limited to the continental US, but that's about to change with the addition of Ka-band satellite coverage that will blanket the US in 2013 and the globe by 2015. Yes, dear readers, that means you'll be able to poke, tweet, and blog your way over international waters. Not only that, next year a new ATG-4 network using EV-DO Rev B promises four times the capacity of its trusty Rev A service we've come to know and love. The company says both upgrades are cheap and easy for carriers -- if only they were rapid as well. PR's after the break.
Gogo plans to expand into in-flight movies, possibly gaming
There's not a lot of firm details just yet, but the CEO of Gogo's parent company, Aircell, has just confirmed that GoGo is planning to take a few steps beyond it's basic in-flight WiFi business this year. That will apparently start with a library of in-flight movies that customers will have access to "later this year," and could eventually expand to other in-flight content including "live gaming." No word on any content partners involved in any of those plans, but CEO Michael Small says that he believes content has the potential to be a" significant" revenue source for the company. Incidentally, this news coincided with GoGo's announcement of a $35 million boost from its latest round of funding and, as mocoNews reports, the company has apparently already hired "a number of executives from internet companies" to help it with its new content offerings.
Delta expands WiFi access to select regional jets
Good news, frequent (and not so frequent) fliers. In addition to offering free Goggle-sponsored WiFi on its long-range flights this holiday season, Delta has announced plans to expand Gogo internet access to many of its regional jets, beginning in January. The company says that it should have this next wave of upgrades done by the end of 2011. This will definitely come as a relief to those of us who will be enjoying hours-long "regional" flights in the new year, either on Delta planes or those of its regional partners (including Shuttle America, Comair, and Atlantic Southeast). The expansion will apply only to aircraft with a first class cabin -- you know, the spacious compartment you pass through before being herded into the back with the rest of us schlubs.
Alaska Airlines fires up in-flight WiFi between Anchorage and Fairbanks, promises more in 2011
It's hard to say if Alaska Airlines' relationship with Row44 has fizzled, but unlike that WiFi'd route between San Jose and Seattle, the aforesaid airline is relying on Aircell to provide in-flight WiFi on flights between Anchorage and Fairbanks. Reportedly, Gogo service is live today for customers flying between those two locales, with it being completely gratis until the remainder of Aircell's network in the state of Alaska goes live over the next few months. Best of all, Aircell has promised to "expand its network to include Southeast Alaska by the end of the year," ensuring that it's not The Last Frontier in absolutely every possible way.
HasWiFi answers a vital question: does my flight have WiFi?
It's a resource we've all needed for years -- ever since Gogo began its quest to infiltrate each and every airline cabin in America in hopes of installing a router or two. HasWiFi is a simplistic (read: won't kill your mobile browser) site that serves one primary purpose: to tell you whether or not your upcoming flight will have sweet, succulent in-flight WiFi available. Better still, users can even vote Yes or No to whether their flight actually does have in-flight WiFi... you know, in case a carrier yanks it from one plane or installs it in another that's not listed. And if you're already down with TripIt, well, searching gets even easier. Head on over and punch in your next flight -- crossed fingers are highly recommended.
Flexjet hooks private jet travelers up with free Gogo Biz in-flight WiFi, as well it should
Here's the deal: you're pouring out thousands on Flexjet's fractional aircraft program in order to get where you need to be, when you need to be there. The last thing you're looking for is another bill to ensure you're connected while jetting from point A to point Z. Thankfully, the aforesaid company has just inked a deal with Aircell that'll place Gogo Biz in-flight WiFi into each of its private jets at no additional cost to flyers -- a move that's likely meant to counter NetJets' recent announcement. Of course, that "annual price bump" will more than likely take care of things come December, but hey -- what's the use in filet mignon on a Challenger 300 when you can't tweet a picture of your indulgence? Exactly. Head on past the break for all the installation plans.
NetJets begins Aircell in-flight WiFi installations, won't stop anytime soon
It's one thing to expect in-flight WiFi on a commercial flight serving two or three hundred addicted peons, but how on Earth has it taken until now for NetJets to hop onboard this bandwagon? For those unaware, NetJets hosts the world's largest fractional fleet of business-oriented aircraft, and those that lay claim to portions of its herd are amongst the most wealthy this world has to offer. Currently, the outfit has just over 800 planes, and starting next month over 250 of them (in the midsize and large-cabin categories) will be equipped with Aircell's high speed internet service. In time, NetJets is planning to have "all future fleet aircraft, including light cabin models, delivered from the factory with high speed internet," and we're guessing that the jetsetters who drop the Benjamins to have their own plane are as anxious as ever for the future to be now. After all, who wouldn't want to tweet images of filet mignon from 35,000 feet?
FaceTime video call works beautifully on airplane's in-flight WiFi (video)
Yeah, seriously. While Aircell's Gogo in-flight WiFi service has been blocking VoIP calling services (Skype being the most obvious example) from day one, it's apparently not throwing the same brick wall in the face of Apple's new standard. Our good pals over at TUAW managed to record a (relatively) solid two minute FaceTime conversation with an iPhone 4 owner, and only after you realize that said owner is a few thousand feet above the Earth's surface does this all become a lot more interesting. We know for a fact that certain iPhone 4 owners have had difficulty with FaceTime conversations when using highly firewalled access points (like those found in hotels and corporate offices), but it seems as if seat 16A is cleared for transmission. For now, anyway. Head on past the break to peek the FaceTime ad that Apple forgot to make.
1 in 10 fliers using in-flight WiFi, Aircell 'thrilled' with repeat usage rate
US airlines are still struggling to keep pace with their Asian contemporaries, and while we won't be satisfied until each and every plane that soars over this great land has an integrated router, there's no question that carriers seem to be racing to equip their fleets with in-flight WiFi. According to recent analyst reports, fewer than 10 percent of fliers are using the service, but on the other hand, one in ten fliers are. There's obviously two ways of looking at this -- in-flight WiFi is still a fledgling technology, and it's only available on around a third of domestic flights. From that perspective, a 10 percent overall usage rate looks pretty impressive. But there's no question that cost is a concern here, as is time; many fliers are using their moments in the air to actually disconnect for a change, and few corporations actually have policies in place to reimburse employees for WiFi charges accumulated in the air. Furthermore, fliers can't even use their laptops for the first and last half-hour of flights, so unless you're flying coast-to-coast, you may assume that only having an hour or so to surf just isn't worth the hassle. We pinged Aircell (the makers of Gogo, which is by far the dominant in-flight WiFi provider in America) for comment on the linked report, and while they wouldn't comment specifically, they did confirm that they have been "thrilled" with repeat usage rates. The company's own research has found that "61 percent of Gogo customers have used it again within 3 months," which is a pretty fantastic attach rate. Now, if only it could get more people to try the service once, it may just be on its way to taking over the world. Or something. Full comment is after the break.
US Airways finally secures Gogo in-flight WiFi, adding to all A321's by June
We heard last summer that 2010 would be the year for US Airways to gain in-flight internet, and sure enough, America's worst legacy airline has made good on said promise. As of now, a grand total of five Airbus A321 planes are equipped with Gogo, and if you're lucky enough to end up on one, you'll get a single free session through June 1st provided that you're a first-time Gogo user. Speaking of early June, that's when all 51 of the outfit's A321's will be lit with WiFi, and better still, you'll be able to see right away if your flight will be wired (or unwired, as it were) at the time of booking. There's no mention of expansion plans beyond that, and we still haven't received an apology for refusing us a gratis glass of water on a 6.5 hour flight in August of 2008. No, we're not bitter. At all.
Aircell tempts HTC HD2 owners with six months free in-flight WiFi
Now that Aircell has finished roping every major US airline into its plan for world domination providing inexpensive WiFi on most every flight, the company's dealmakers have had to fall back on, shall we say, less integral partnerships to advance their strategy. First up? If you're the owner of a shiny new HTC HD2 on T-Mobile, you get six months of Gogo in-flight WiFi, free of charge. Simply register with the company anytime before June 2011 and it's clear skies for your connection. You can consider the expiration date a bonus alarm clock -- by that time, you'll be ready for a phone with enough buttons for Windows Phone 7 Series.
Aircell to start in-flight video download service later this year
Aircell may have skipped out on having a presence at CES this year, but that doesn't mean that nothing is going on in the wide, wacky world of in-flight internet. The company confirmed to us via email that it's planning a new video download service for 2010, a little something that'll go by the name Gogo Video. PC World was able to sit down with Eric Lemond, director of product management for the company, and they found that the service will be a lot like the iTunes Video Store in function. Users will be able to tap into their onboard WiFi in order to suck down TV shows and film rentals, which will be available for viewing up to 24 hours from the time of purchase. The files themselves will remain on the laptop (as in, this isn't just a streaming service), and while the exact launch date has yet to be nailed down, we are told that it will only be available for Windows laptops initially. Prices should range from $2 to $4 based on the programming, though we're still waiting to hear what kind content partners will be signing on. Fret not, jetsetters -- the unfriendly skies are about to get a bit more bearable.
