Latest in Services

Image credit:

IBM's Watson is lending its smarts to Slack and its chat bot

More sassy quips, more useful.
Mat Smith, @thatmatsmith
October 26, 2016
Share
Tweet
Share

Sponsored Links

Slack is going to tap into IBM pet Watson and its cognitive computing skills, covering both bots and other conversation inferences. Slack's own Slackbot will be the first to get the intelligence makeover, with IBM and Slack looking to share what they learn from the experience with other developers. The companies believe integrating Watson will improve accuracy and efficiency of troubleshooting with the bot. IBM is also working on a Watson-powered Slack chatbot specifically for IT and network issues.

IBM's Watson is really sharing its wisdom around: it's just joined the Weather Channel's bot on Facebook Messenger, where it will learn your preferences and offer up personalized forecasts and even news for to US-based bot chatters. These bots will tap into IBM's Watson Virtual Agent. It specializes in cognitive conversational technology — put plainly, you can message it like you would a normal human and it should pick up what you're trying to say / looking for. And if it doesn't, it's getting continuously smarter from each interaction, so one day it will.

IBM says Watson's mad customer service skills can be deployed across bots, social media, SMS, mobile apps and even robotics. And that's not to mention all the music production. Watson, busy.

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Comment
Comments
Share
Tweet
Share

Popular on Engadget

iPhone 12 and 12 Pro review: Apple enters the 5G era

iPhone 12 and 12 Pro review: Apple enters the 5G era

View
LG's rollable OLED TV goes on sale for $87,000

LG's rollable OLED TV goes on sale for $87,000

View
LG's latest 55-inch CX OLED smart TV is $500 off at Amazon

LG's latest 55-inch CX OLED smart TV is $500 off at Amazon

View
Google adds Nest Secure to its list of discontinued projects

Google adds Nest Secure to its list of discontinued projects

View
Apple will reportedly add 5G support for iPhone 12 in dual SIM mode

Apple will reportedly add 5G support for iPhone 12 in dual SIM mode

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr