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The Pixel 2 XL has another screen issue: unresponsive edges

But Google is already working on a fix.
Mariella Moon, @mariella_moon
November 11, 2017
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It looks like Google still isn't done fielding complaints about the Pixel 2 XL's display. While some users are experiencing premature screen burn-in and seeing a bluish tint, others are apparently having trouble with its responsiveness. Comments posted on the Pixel 2 community website have revealed that some units are having issues getting their phones to register touches near the edges of the screen. One poster even conducted a test and found that while the edges on his display can recognize swipes just fine, they can't always recognize taps.

Here's a video of the experiment:

According to Android Police, this happens because the device's accidental touch protection feature is just bit too effective. The good news is that it's a software issue, and Google is already working on a fix. Orrin, a Pixel 2XL Community manager, posted on the thread to inform people that the Pixel team is already investigating and addressing the problem in an upcoming over-the-air update.

In an effort to preempt similar complaints about bluish or greenish tinted screens and burn-ins, Apple recently updated its support page to explain that those are perfectly normal for OLED displays like the iPhone X's and Pixel 2 XL's. Nevertheless, iPhone X's screen seems to come with its own set of issues. Some of them have a nasty green line going down their edges, while others stop responding to touches in cold temperatures.

In this article: android, gear, google, mobile, pixel, pixel2xl
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