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  • Consumer Product Safety Commission: Stop using the Galaxy Note 7

    by 
    Devindra Hardawar
    Devindra Hardawar
    09.09.2016

    While Samsung has already announced its own recall and replacement program for the Galaxy Note 7, following reports about the phone's potentially explosive batteries, it hasn't yet gone through the formal process with the US government. It looks like that's about to change soon, as Recode reports that Samsung is finally working with the U.S. Consumer Product Safety Commission around an official recall. There's no announcement just yet, but it should hopefully mean that Samsung is able to ensure a more thorough recall of the Note 7 than it can on its own.

  • Samsung explains how the US Galaxy Note 7 recall will work

    by 
    Richard Lawler
    Richard Lawler
    09.02.2016

    It's been less than 24 hours since Samsung announced its worldwide recall of the Galaxy Note 7, and owners are probably wondering exactly what's next. The major US carriers have already provided information on what they will do for customers (AT&T, Sprint, T-Mobile, Verizon), and now Samsung is laying out its plans for direct support. If owners want to exchange for another Galaxy Note 7, they can do that as early as next week. Their other option is to exchange the device for a Galaxy S7 or Galaxy S7 edge, plus replacement of any Note accessories and a refund of the price difference.

  • Timothy A. Clary/AFP/Getty Images

    US recalls 501,000 'hoverboards' over safety concerns

    by 
    Jon Fingas
    Jon Fingas
    07.06.2016

    When the US government said that there wasn't a safe 'hoverboard' in the land early this year, it wasn't kidding around. The Consumer Product Safety Commission is recalling 501,000 of the self-balancing vehicles over concerns that their batteries will overheat and catch fire. If you own one, the odds are that you're affected: the notice covers models from relatively big names like AirWalk, Razor and Swagway, and Mashable mentions 10 other brands.

  • Stan Honda/AFP/Getty Images

    Microsoft formally recalls Surface Pro power cords

    by 
    Jon Fingas
    Jon Fingas
    02.02.2016

    Microsoft said it would recall Surface Pro power cords to head off potential fire risks, and it's following through on that promise. The Redmond crew has officially recalled about 2.25 million AC power cables for Surface Pro tablets sold before March 15th, 2015. If you own a Surface Pro 3 or earlier, you're likely due for a free replacement. There haven't been many reports of these cables catching fire (56, to be exact), but it's safe to say that you don't want to take a chance if you can avoid it.

  • Timothy A. Clary/AFP/Getty

    The US is looking into exploding self-balancing skateboards

    by 
    Daniel Cooper
    Daniel Cooper
    01.21.2016

    The US Consumer Safety Product Commission has announced that it's launching a large-scale enquiry into the safety of self-balancing skateboards. The devices' propensity to spontaneously combust, notorious enough for even Saturday Night Live to have produced a sketch parodying it, is something of a safety risk. The bureau has designated the problem a "priority investigation" and has allocated plenty of time and resources to find the "root cause of the fires." Although we're not sure they need to, since we all know the problem is their shitty, knock-off lithium ion batteries made by dodgy factories in China.

  • US officials investigate 'hoverboard' safety

    by 
    Jon Fingas
    Jon Fingas
    12.14.2015

    If concern about "hoverboard" safety from airlines, Amazon and the UK wasn't enough, the US government is getting in on the action. The Consumer Product Safety Commission is investigating reports of both fires (10 known so far) and falls (29) to determine whether or not the self-balancing transporters are safe. It'll push for voluntary standards if it finds any systemic problems, but there is the possibility of regulation if the industry doesn't get its act together.

  • Fitbit: skin irritations were allergies, new wristbands have a warning

    by 
    Richard Lawler
    Richard Lawler
    10.18.2014

    Fitbit recalled its Force wearable back in February after owners reported skin irritation, but after an investigation, says it will not do the same for the Fitbit Flex. The New York Times reports that the company and the Consumer Product Safety Commission decided a recall was not necessary, as long as the company makes a few changes. New wristbands will ship with a warning that it contains nickel, a common allergy, as well as a sizing guide to keep users from making it too tight. In a just-posted (at such a convenient time) letter to customers, CEO & co-founder James Park said "we are now confident that our users who experienced allergic contact dermatitis likely reacted either to very small levels of methacrylates...or, to a lesser degree, nickel in the stainless steel casing." He goes on to say that Fitbit is taking this experience into account in the design for its next-generation trackers, which should include the new Charge and ChargeHR devices that recently surfaced.

  • HP recalls 6 million laptop power cords after reports of burns

    by 
    Jon Fingas
    Jon Fingas
    08.27.2014

    Heads-up: if you're holding on to an HP or Compaq laptop sold between September 2010 and June 2012, you may need to swap out its power cord. HP has recalled the cabling for about 6 million of these older portables (5.6 million of which reached the US) after 29 incidents where the cord either burned or melted. As is usually the case with these kinds of programs, you just have to prove that you're using an affected system to get a free replacement. This certainly isn't what you want to hear if you're bringing one of these computers to school, but it beats losing your power cord to a fire in mid-semester.

  • Vizio recalls 245,000 HDTVs to fix stands that might let them tip over

    by 
    Richard Lawler
    Richard Lawler
    08.06.2014

    Vizio's E-Series has been excellent cheap option for big HDTVs with full-array LED backlighting that enhances picture quality, but several versions are being recalled for a serious safety issue. According to the details posted by the Consumer Product Safety Commission, 39- and 42-inch models sold since late last year have a stand that can fail and lead to the TV tipping over. Vizio says there haven't been any injuries as a result of 51 tipovers reported among the recalled sets, but HDGuru points out stats indicating thousands are injured every year in such accidents -- meaning we should probably all take a second look at our TV stands, or consider a wall-mount. If you have one of the 245,000 or so TVs being recalled, the recommendation is to detach the stand immediately and request a replacement (even if yours is wall-mounted you should request one, just in case it's taken down later). Vizio is notifying owners, and has a website where they can check their set's serial number to see if it's affected before requesting the fix.

  • Fitbit has received nearly 10,000 reports of skin irritation from Force owners

    by 
    Chris Velazco
    Chris Velazco
    03.12.2014

    Fitbit kicked off a refund program last month after learning its Force activity tracker caused skin irritation in a "small percentage" of users, and now we're finally getting a better sense of the situation. According to the official recall notice from the US Consumer Product Safety Commission, the company received around 9,900 reports of skin irritation and around 250 reports of blistering. The notice also points out that the recall affects about 1 million of the wearables in the United States and about 28,000 more in Canada. So what happens next? Well, the CPSC's stance is clear: contact the company and take the money.

  • Government working with Fitbit to recall rash-inducing sportsbands

    by 
    Mariella Moon
    Mariella Moon
    03.05.2014

    Fitbit quickly issued a voluntary recall for its Force sportsbands, even though it has yet to pinpoint the exact component that can trigger contact dermatitis. We may soon find out, though, since the firm is working with the Consumer Products Safety Commission to shed more light on the situation. To be fair, Fitbit's execs haven't been sitting on their hands -- they've been running tests and have results showing no problem with the device's battery or electrical system. As Consumerist notes, the government agency usually accompanies recalls with detailed reports, so this development could help us find out what actually went down. We might finally know not only what the rogue component(s) is -- if it's the nickel in the stainless steel, a material/adhesive used in the device's band or something else altogether -- but also how many users were affected. Fitbit hasn't notified all Force users of the issue yet, but promises to email everyone after finalizing its recall plan with the CPSC.

  • Google and HP recall overheating Chromebook 11 chargers

    by 
    Jon Fingas
    Jon Fingas
    12.17.2013

    Google and HP may have already put the brakes on Chromebook 11 sales due to overheating chargers, but there are many Americans who still own the risky equipment. Accordingly, the two companies have just issued an official recall for all 145,000 adapters in the US; owners now have to contact Google for a free replacement and stop using the flawed gear. There's still no word on just when Chromebook 11 sales will resume, although the existence of a fixed charger suggests that the 11-inch system will return to shelves in the near future.

  • Canon recalls 68,200 EOS Rebel T4i DSLRs, says rubber grips can lead to skin rash

    by 
    Darren Murph
    Darren Murph
    08.14.2012

    We've covered our fair share of product recalls over the years, but this one almost certainly takes the cake when looking at pure zaniness. Canon has recalled its EOS Rebel T4i -- some 68,200 units -- "due to a risk of allergic reaction." You read that right. As the story goes, a chemical used in the camera's rubber grips "can result in a reaction that changes the grips from black to white and poses a risk of skin irritation to the consumer," and while the company has only received a single report of a consumer developing a "minor rash" after contact, that's obviously enough to issue to recall. It involves T4i units with a 12-digit serial number that contain a second digit that is a "3" or "4" and a sixth digit that is a "1." If that's you, you're advised to stop using the camera and ping Canon USA to have replacement rubber grips installed free of charge. Specifically, you can ring 855-902-3277 and be prepared to be placed on hold for the better part of your adult life.

  • Burn baby burn: HP pays out $425,000 to prevent a disco (laptop) inferno

    by 
    Daniel Cooper
    Daniel Cooper
    01.24.2012

    The Haus of Meg will pay $425,000 in order to settle a claim that it consciously flogged laptops with batteries that could overheat or catch fire. The US Consumer Product Safety Commission slapped the company on the wrist for not issuing a recall quickly enough. It claimed that HP knew about 22 incidents involving battery 'splosions by September 2007 -- including one instance of a user being hospitalized, but didn't begin issuing a recall until ten months later. By May 2011, the company had recalled over 90,000 affected units that were prone to the odd bout of spontaneous combustion. If you're concerned you've got a duff battery, check out our list here.

  • Targus recalls half a million laptop power adapters due to burn hazard

    by 
    Donald Melanson
    Donald Melanson
    05.06.2010

    Have a Targus laptop power adapter? Then you'll likely want to take notice, as the company has just issued a recall of more than half a million of its adapters, which are actually made by Comarco Inc. The recall specifically affects the company's universal laptop power adapters with interchangeable tips, which can apparently overheat and pose a burn hazard to anyone that tries to unplug it -- there's been 518 reports of connector tips overheating so far, and eight incidents of consumers being burned. Anyone with one of the adapters is advised to stop using it immediately and get in touch with Comarco for a free replacement -- complete details are available at the source link below.

  • Air purifiers under fire for ozone emission

    by 
    Evan Blass
    Evan Blass
    01.29.2008

    Normally we're supposed to be concerned about depleting ozone levels to the point where we inhabit one big sauna, but according to an investigative piece by the Wall Street Journal (subscription required), household air purifiers which produce the gas as a byproduct may also pose a significant threat. Studies cited by the Journal suggest that both ozone generation as well as filtration models can emit dangerous levels of the reactive gas, which can be harmful either when inhaled directly or when combined with other common chemicals. While the CSPC is currently studying hard emissions caps to place on these products, California has already taken a first step by limiting purifier ozone output to 50 parts-per-billion starting in 2010. Meanwhile, executives from mall mainstay The Sharper Image are scrambling to discover another gimmicky product they can hang their hats on.

  • Sauder Woodworking recalls over 400k TV stands

    by 
    Erik Hanson
    Erik Hanson
    07.26.2007

    The Consumer Product and Safety Commission has just issued a voluntary recall on two models of Sauder Woodworking television stands that have caused 43 reports of injury. Some 414,000 of the stands, sold at Wal-marts nationwide from January 2005 until May of this year, can collapse if the legs on the lower shelf aren't assembled properly. Consumers should stop using the stand if it begins to move "side-to-side," although we'd probably recommend grabbing a pair of pliers and throwing a little elbow grease into those bolts, just to make sure.

  • Maytag repairman panics as company recalls 250,000 washers

    by 
    Donald Melanson
    Donald Melanson
    03.21.2007

    It looks like the U.S. Consumer Product Safety Commission has plenty of hazardous products to keep itself busy with these days, today announcing recalls of a pair of washing machines just a day after they sent out word of some flammable keyboards. The washers in question are Samsung and Maytag front-loading models sold between April 2005 and August 2006, totaling some 270,000 units in all (almost all Maytags -- click on through for the specific model numbers affected). Apparently, they have the nasty habit of leaking water onto the electrical connections inside, potentially causing a short and a fire as a result. While there's been reports of five such incidents so far, none have resulted in injuries or damages beyond the washing machine itself. Those stuck with one of the washers are advised to contact Maytag or Samsung for information on getting a free repair.Read - Maytag recall informationRead - Samsung recall informationRead - CPSC announcement

  • Hasbro recalls almost 1 million Easy-Bake Ovens

    by 
    Evan Blass
    Evan Blass
    02.06.2007

    Many of us have fond childhood memories of scarfing down delicious, undercooked treats courtesy of the old Easy-Bake Oven, but it looks like today's chefs-in-training have a little more to worry about than runny brownies: Hasbro is recalling almost a million of the toys because of a risk of burns and trapped extremities. According to the Consumer Product Safety Commission, about 985,000 Ovens sold between May 2006 and the beginning of this month contain a potentially dangerous defect, wherein children can receive a nasty burn on their chubby little fingers after getting them trapped in the oven's opening. So far there have been 29 reported incidents of stuck fingers and five reports of burns, prompting Hasbro to release a retrofit kit that apparently remedies the problem and sports a helpful warning label. Owners of the affected models should immediately pull their rugrat away from that soufflé he or she is baking and stick the Easy-Bake on a high shelf until the kit -- which is free by request -- arrives in the mail. In the meantime, this might be a good opportunity to review the whole "stop, drop, and roll" procedure and teach your tykes to apply burn cream, just in case another one of their toys (Flamosapien, perhaps?) gets a little hot under the collar.

  • Clarion's N.I.C.E. P200 in-car navigation batteries recalled

    by 
    Darren Murph
    Darren Murph
    12.14.2006

    No, the word "recall" isn't entirely synonymous with "battery," but in this case, we're afraid the dreaded overheating Li-ion curse has struck again. This time the recall is hitting Clarion's N.I.C.E. P200 in-car navigation / entertainment unit, and the problem seems to be the same as nearly every other recall currently out -- it's too hot for comfort. Reportedly, about 2,500 units are potentially problematic, and with "four reports of the unit melting or overheating" due to a faulty Li-ion cell, the company isn't taking any chances. So if you've got the 4-inch flavor of Clarion's do-it-all with a serial number ended in "UE" or "UF," you should power that bad boy down immediately (and call for a free replacement) before that "NAVBATTERY" gets a little hot under the collar.