bugs
Latest
Some users still having Wi-Fi issues after OS X 10.10.1 Yosemite update
While yesterday's Mac OS X 10.10.1 Yosemite update brought relief to a number of users who were having Wi-Fi issues, MacNN reports that the Apple support threads are still buzzing with discussions of continued disconnects and slow connection speeds. MacNN notes that an informal poll showed that only four out of 15 users (about 27 percent) with Wi-Fi issues before the patch are still experiencing problems. One user reported having "numerous people unable to connect for longer than a minute before and after 10.10.1" even with business-grade routers and access points, while others are less exact. Some are saying they'll see disconnections at random intervals while the menu bar signal strength indicator shows full signal strength. Others are no longer having the disconnect issue, but are getting very slow (802.11b-like) speeds rather than 802.11ac or 802.11n speeds. Fortunately, there are some fixes available thanks to OS X Daily. These range from the simple -- deleting a network configuration file -- to the time-consuming, which involves doing a clean install of Yosemite. If OS X 10.10.1 didn't help your Wi-Fi issues, be sure to take a look at some of the fixes and let us know in the comments if they helped.
Ubisoft details third Assassin's Creed: Unity patch
After Ubisoft issued a second patch for Assassin's Creed: Unity late last week, the publisher gave a glimpse of the next update for the game, which is expected to fix more of its technical issues. The third update will be "larger in scope" compared to the previous two, patching bugs "like Arno getting stuck on certain areas of the map," and issues with getting in and out of cover. AI and crowd behavior will be tuned in the coming update as well as co-op multiplayer matchmaking and connectivity problems. Ubisoft also expects to fix situations where the game crashes for players, missing menu items and HUD pop-up errors as well as some of the game's performance issues, such as framerate drops. While Ubisoft said the patch will "dramatically improve" the experience for Unity players, it noted that "this next patch won't solve every problem." [Image: Ubisoft/King_Anesti]
Economy exploits plague ArcheAge [Updated]
If you were hoping that this would be the week in which there were no stories of ArcheAge bugs or exploits hitting the news, we're sorry to say that reality has dashed your hopes. Players are reporting numerous exploits hitting the game, some of which have been publicly detailed on the game's subreddit, such as a method to force the game to offer specific loot when random boxes are opened. The exploits are being investigated and will be rolled back illegal character gains will be reversed if discovered, according to Trion Worlds. Further posts clarify that players who were unknowingly involved in these exploits (through the Marketplace or simple dumb luck) will not be targeted, although players are advised to use caution in their dealings and avoid obviously suspicious deals. [Thanks to squidgod2000 and Thunder for the tips! Our original story conflated the words rollback and reversal. Trion Worlds has told us that server rollbacks are not on the table. The studio says it will reverse characters found to have knowingly benefited from the exploit. The marketplace has been taken offline while the exploit investigation continues.]
Warlords of Draenor's rocky launch saga and Reddit controversy continue
We've heard a lot of "it's a good problem to have" in regards to the struggles that World of Warcraft: Warlords of Draenor has faced this past week, as a huge influx of players have met laggy servers, lengthy queues, and DDoS attacks. But we're sure that Blizzard would prefer no problems, period, which is why the studio has been updating the community on an hourly basis regarding its efforts to stabilize the game. Blizzard says that it's currently monitoring the servers and has seen an improvement in performance around the world. In the past day, the studio has performed rolling restarts, hotfixes, and increased the population caps on various servers. Massively's own writers have had mixed experiences thus far; while we had to cancel Mike's Friday stream because of queues and the servers were down a large portion of Saturday, by Saturday night queues and lag issues were clearing up on some servers, like Bree's, no doubt thanks to increased capacity. But some gamers are taking their reaction to the extreme. The core moderator of the WoW subreddit shut that subreddit down last night in protest over his personal login difficulties. While the forums have since been restored with apologies from other Reddit mods, participants are still arguing over the events. "r/WoW shouldn't be a hostage," Blizzard bluename Zarhym admonished via Twitter.
World of Warcraft deals with downtime, bugs, DDoS attacks [Updated]
If you had been hoping to experience the launch of World of Warcraft's expansion without queues, well, that was never going to happen. If you had hoped to face the launch without issues like disconnecting from the servers as soon as your character moved or major Garrison bugs, well, that shouldn't be happening, but it apparently is. A number of hotfixes have already been applied to the game with more on the way, including several increased spawn rates for enemies in heavily congested zones. This comes on the heels of DDoS attacks that have made logging in and playing even more difficult and make it difficult to identify genuine bugs amidst server issues. Fans have compiled a list of the most common errors experienced on launch, some of which seem perfectly normal (long queue times after many server merges prior to launch) and some of which are not (server crashes from flying mounts). If you want to take a little time off from trying to get in and play, you can take a look at the recently posted glance at the creatures of Nagrand. Otherwise, there's not much to be done other than waiting for the latest round of hotfixes and hoping that corrects the major issues. [Massively's sister site WoW Insider has published a detailed editorial explaining the launch issues and who bears responsibility for which ones. Managing Editor Adam Holisky argues that while Blizzard is responsible for the quest bottlenecks, broken terrain, server funneling, and griefing toys, it can't do much about DDoS attacks and their resulting latency and lag and queues, and therefore the studio should not be blamed for them.]
Broken garrisons and other issues on launch day
UPDATE: Bashiok posted that Blizzard will be "restarting some Garrison services" to address access and progression issues. He also says that Blizzard has implemented "dozens of hotfixes" over the last few hours. UPDATE 2: For those experiencing long queue times, this is working as intended. Bashiok has said that Blizzard is reducing realm population caps in order to address latency. Rygarius has posted a list of hotfixes for November 13. UPDATE 3: Lore tweeted about the issues: "So obviously launch not going as smoothly as we wanted. Will be many discussions in the near future about what could have been done better. Right now, however, we're focusing 100% on just fixing issues so everyone can play. Can worry about what went wrong later." UPDATE 4: Lore says fixes have been implemented for garrisons, but he recommends walking to your garrison instead of flying there or using a hearthstone. Despite a mostly smooth launch so far, some realms are now experiencing major problems as more and more players crowd the servers. Garrisons on Argent Dawn, Cenarion Circle, Khadgar, and other realms are currently bugged and not always phasing properly. Twitter user @ikolism posted the image above of players in an unphased Horde garrison. Normally you're only supposed to see the players you've invited to your version of the fortress... Players can become stuck inside their garrisons, or stuck outside and unable to "zone in." If the entire garrison server crashes when players are inside it, they are reportedly sent back to where their hearthstones are set. For many that means an unexpected trip back to Orgrimmar, Stormwind, or Pandaria. High population realms, particularly in the EU, have experienced world server lag and crashes. CM Lore tweeted an update on the problems, but did not provide an ETA: Still working on server and garrison issues. Making some headway, exploring as many options as we can find. - Lore (@CM_Lore) November 13, 2014 Earlier, rolling restarts were required to fix Establish Your Garrison for Horde players. A number of hotfixes have already gone out today to fix problems with These Colors Don't Run in Frostfire Ridge and Drudgeboat Salvage quest objects in Shadowmoon Valley. Lore also says a hotfix is "in testing" for Gormaul Tower. Another for Gorgrond NPCs that are reluctant to spawn is "being developed."
An ArcheAge player found a way to kill the servers at will
It's never a good day when you see players on the forums boasting about causing server crashes. In nearly every single case, it's a matter of someone bragging about doing something with no actual proof as a bit of pointless ego boosting. What's worse, of course, is when a player posts about causing a crash and claiming it can be replicated... and then proceeds to do exactly that, demonstrating that the server can be crashed at will. This is apparently what happened to ArcheAge. User ArchegeDown posted a thread on the forums on Friday, stating that a specific bug was responsible for bringing down the servers and that it needed to be fixed. To prove these claims, the user caused two more server crashes at scheduled times, demonstrating the ability, with the stated intent being to simply get Trion's attention. The thread is currently locked, but it's possible that subsequent server crashes are a result of other players discovering the same method of inciting a server crash. [Thanks to xpactor and Matt for the tip!]
ArcheAge scrambles to fix disconnection issues after update
ArcheAge launched a big update yesterday filled with exciting new features -- chiefly, new territories that players can capture, build castles upon, lay siege to, and so forth. At least, you would be able to do any of these things if you were one of the lucky few players capable of logging into the game, which has not been the case for a great many players since the update went live yesterday thanks to serious disconnection issues. As of 7:45 a.m. EST this morning, the official Trion post on the subject says the studio has devised a new build to correct the issue, and the servers were brought down early this morning to apply the patch (they're back up now). However, that might not be enough to pacify the players who are agitating for a rollback under the perception that the update's new territory was claimed while significant portions of the playerbase were forced offline. We'll have more on this situation as it develops. [Thanks to everyone who sent this in! Our own AA players are in the same boat!]
Star Trek Online restores players flagged for exploits
Star Trek Online recently launched a new expansion with a level cap bump, and unfortunately some people decided to quickly exploit the mechanics to race up to the renewed level cap via exploits. Unfortunate, but not totally surprising. Cryptic Studios, needless to say, rolled back the gains made by those players. Unfortunately, as can happen, a few innocent players were caught in the crossfire, but what can you do about that? Well, in this case you can re-examine players who were erroneously rolled back and restore their points. Producer Stephen D'Angelo made a post on the official forums stating that instead of trying to make another adjustment, all players will have the points that were removed restored to them. So it's back to how things were before, and if you lost out on points through no real fault of your own, you have them back. Or even if it was through direct fault of your own. [Thanks to Some_Guy for the tip!]
Final Fantasy XIV patch 2.4 has a slightly bumpy release
Today you may not hear much from your friends playing Final Fantasy XIV, as the long-awaited Patch 2.4 is now live and kicking. It's a sizable content update full of quests, instances, and of course the new Rogue class and Ninja job. We've been reading up on the patch notes since late last week, although there are a few issues keeping this release from being completely smooth. Square-Enix noted that there are problems with chocobos getting stuck in their stables and said that new character creation may be restricted during more busy periods.
Hallowtide begins in ArcheAge today
Trion Worlds will update ArcheAge's western servers today with a new patch reverently named Version 1.2 Build 4.13. Notably, it ushers in Hallowtide, ArcheAge's autumn event, which runs until November 4th, when the Conquest of Auroria patch launches. Today's update also includes several gameplay and bug fixes, including bugs relating to trial account chat. The studio has promised a full reveal of Hallowtide later today. In other ArcheAge news, numerous players and Massively readers report that the free subscription time promised by Trion in compensation for launch issues is not properly triggering on their accounts. [Thanks, dirtyklingon.]
The Mog Log: Happy birthday, Final Fantasy XIV
Congratulations, Final Fantasy XIV! It's been a year and you're still going after the relaunch, much to the surprise and consternation of the many people who were hoping for the opposite outcome for... well, I'm not clear on that exit strategy. Bragging rights, I guess. The point is, you turned out to surprise pretty much everyone, you've been posting incredibly solid numbers for a while now, and you don't seem likely to go anywhere in the near future. You can take a load off, maybe take a nap. Now that I've gotten the congratulations out of the way, let's talk about Final Fantasy XIV and the many ways that the designers have screwed up so far. Sort of. I mean, over the past year I've been more than willing to fire with both barrels when a screwup was made, which has happened... about once every major patch. But here's the thing: I'm glad to see that happening, on some level. It gives me hope for the future.
The Daily Grind: What MMO company has given you good customer service?
A couple of Lord of the Rings Online's Inn League deeds are broken, which is unfortunate because the main reason I showed up for this year's Summer Festival was to finish the Inn League stuff on my newest character. I submitted a customer service ticket, and after having it closed with no action because I was offline (Turbine CSRs can't email, I guess?), I opened another one and remained online for a couple of hours so that I could be told that there is nothing to be done about broken deeds. All of this is a long-winded way of saying that I find Turbine's customer service off-putting. It's also a prelude to today's Daily Grind question. What MMO company has given you good customer service, and what was the circumstance? Every morning, the Massively bloggers probe the minds of their readers with deep, thought-provoking questions about that most serious of topics: massively online gaming. We crave your opinions, so grab your caffeinated beverage of choice and chime in on today's Daily Grind!
Google banks on its own tech to protect Chrome users from another Heartbleed
Last month Google said that it was tired of mashed-together bug fixes for OpenSSL and decided to create its own fork called BoringSSL. It has now implemented that variant in the latest Chromium build, the open-source software that eventually arrives in Chrome. OpenSSL is software used for secure connections -- created largely by volunteers -- and an overlooked code problem recently caused the infamous Heartbleed bug. When BoringSSL was first announced, there was some grumbling from the security community about yet another flavor of SSL. But Google said that with over 70 patches now in OpenSSL, it was becoming much too unwieldy to implement in Chrome. It added that it wasn't trying to replace OpenSSL and would continue to send any of its own bug fixes to that group. It'll likely be implemented in the next version of Chrome, but you'll be able try the beta soon here, if you're feeling lucky. [Image credit: AP/Mark Lennihan]
Roberts' latest post peeks behind the Star Citizen development curtain
Star Citizen has opened another window on the world of game development, this time courtesy of a Chris Roberts post that details the investigative process behind Arena Commander's lag and rubber-banding issues. In a nutshell, the problems surfaced with patch 12.4 as Cloud Imperium expanded the pool of AC participants past the initial 60,000-player threshold. "Like doctors trying to identify a mysterious illness, we looked for common environmental factors," Roberts writes. "Was there a significant geographic distance between players? Surprisingly, no: in many cases, players with almost no latency between them were still having issues. The team moved on to examining our own code." He goes on to explain how CIG translates potential problems into JIRA tasks and assigns them to engineers who are responsible for repairs prior to the next patch. [Thanks Cardboard!]
EA CEO deems Battlefield 4 launch 'unacceptable'
In an unexpected display of candid honesty, EA CEO Andrew Wilson has opted to own up to the failures of Battlefield 4, drawing a connection to the game's online scope. Though our review of the game was positive, once Battlefield 4 launched players were faced with months of ongoing connectivity issues, to the point where EA delayed development on the game's promised DLC packs in favor of fixing extant bugs. According to Wilson, this laundry list of malfunctions is the fault of a development team that was trying to do too much in too little time.
TUG team releases behind-the-scenes video for Playtest Fridays
Ahh, making video games. It's all about just playing games all day, right? Well, actually, for Nerd Kingdom, that is true for Playtest Fridays. A brand-new video was released by the TUG developer today showing off a bit of light-hearted behind-the-scenes fun during the sandbox MMO's development. The indie dev team dedicates every Friday to playtesting the game to squash bugs and focus on player feedback. The video shows a glimpse inside the studio during meetings, play sessions, and more. So if you're into secret whiteboard scratchings and hidden codes on colored sticky notes, check out the video after the cut in slow-mo. [Source: Kickstarter]
The Daily Grind: Are you still excited about crowdfunding?
I'm a big fan of crowdfunding. Middlemen bother me, both inside the gaming industry and out, and anything that allows creators to reach their audience with less interference from MBAs, marketers, and the like is a win in my book. That said, my personal crowdfunding honeymoon period is over. I'm finding myself more and more uninterested in betas, alphas, and backer-only pre-alpha stuff. Case in point is Star Citizen's recently released Arena Commander (or dogfighting module, if you prefer). I'm still a big fanboy, and as such I was excited to fire it up for the first time. I'm also appreciative of all the work that Cloud Imperium has done since the game was announced, but man I just don't want to play pre-release stuff! The stack of finished games on my desk is too large, as is the list of non-gaming hobbies, for me to waste time on buggy builds and feature sets that may change post-release. I'm not complaining, though, as the option to get in and see the development process is great. What about you, Massively readers? Are you still excited about crowdfunding? If so, do you get your hands dirty pre-release? Every morning, the Massively bloggers probe the minds of their readers with deep, thought-provoking questions about that most serious of topics: massively online gaming. We crave your opinions, so grab your caffeinated beverage of choice and chime in on today's Daily Grind!
Scientists identify insects by listening to the music of their wings
It's sometimes tricky to identify insect species, but it's also important -- you want to quickly find out whether you're dealing with a disease-carrying threat or a harmless fly. That won't be an issue once UC Riverside scientists get their audio identification system into the field. Their system uses lasers to translate the fluttering of an insect's wings into an audio signal; since each wing beat has its own music-like tempo and tone, it's possible to identify critters with uncanny accuracy. You can confirm a species 88 percent of the time purely through sounds, and the rate only gets higher when you factor in the location and time of day.
Apple patches missing /Users folder bug spawned by iTunes update
That was fast. After updating their Macs to OS X 10.9.3, many users noticed that their /Users folder was gone. Actually, it was there, but somehow the OS update rendered the folder invisible. There were some 3rd party patches to fix it, but late yesterday Apple updated iTunes to version 11.2.1 and although Apple's description of the update doesn't mention the issue, details of the update on Apple's support pages makes it clear that iTunes was the culprit. If your /Users folder was invisible (or even if it wasn't) apply the iTunes update and your folder will return. The bug occurred on my MacBook Air, but didn't show up on my Mac Pro. Applying the update fixed it on my laptop, and no reboot was required. The update is recommended for all Macs. You can find it on the Mac App Store or under Software Update in your Apple Menu.
