contentmoderation
Latest
Facebook says it has 'work to do' improving moderator job conditions
Facebook hasn't been shy about hiring thousands of moderators to screen content that violates its policies, but there hasn't been much insight into conditions for those moderators. And unfortunately, it doesn't look great -- The Verge posted an exposé revealing that at least some contractors struggle with anxiety, trauma, inadequate counseling, micro-managing team leaders and low pay. To that end, Facebook Global Operations VP Justin Osofsky has issued a response where it explained its practices and how it might address the problems in the report.
Facebook will cooperate with French hate speech investigation
Facebook plans to cooperate with the French government as it investigates the company's content moderation policies and systems, according to TechCrunch. Facebook will reportedly grant the government significant access to its internal processes for the informal investigation, which will primarily focus on hate speech on the platform.