e-commerce
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Tencent reveals how it gets users to pay for its service
We've all seen those "OMG! Don't make us pay for Facebook" fake petitions, but App.net and The Social Network raise questions about how our social services raise their moolah. Tencent's Sophia Ong has revealed that it's in the unique position of having users happy to pay for services that we take for granted. While signups for QZone (Facebook equivalent) is free, users have to use QBs, the site's virtual currency, to buy and clothe their avatars. While 1 QB = 1 yuan ($0.16), there are 30 million paying customers on the site -- meaning that the company can count on around $50 million in monthly payments. It's not stopping there either, sensing a slowdown in the local economy, the company has an eye on opening up its eCommerce platform to ensure it can continue to rake in the cash.
Apple lands patent for NFC-ready shopping app, could make impulse spending an iPhone tap away
Apple has been filing more than its fair share of NFC-related patents, but it was just granted what could be one of its more important wins at the USPTO. The design for an "on-the-go shopping list" app would help buyers find and pull the trigger on deals through every tool an iPhone has at its disposal, whether it's taking a snapshot of goods with the camera, punching in the UPC code by hand or tapping an item for an NFC-based "touch scan." We'll admit that we're a bit disappointed at how NFC is used, however. As with an earlier filing, the very short range wireless is kept largely to price comparisons and adding products to a list for a purchase from a store clerk later on, rather than closing the deal outright as we've seen with Google Wallet. The original 2008 filing date will also have seen a lot of water flowing under the bridge; there's no guarantee that any enthusiasm for NFC from the iPhone 3G era will have transferred to the present day. Accordingly, we would be careful about drawing any connections between iOS 6's Passbook and Apple's ideas from four years ago -- even if Apple has regularly been a never-say-never sort of company.
Ask Engadget: best online storefront for a small business?
We know you've got questions, and if you're brave enough to ask the world for answers, here's the outlet to do so. This week's Ask Engadget inquiry is from Cesar, who wants to become the next eBoy. If you're looking to send in an inquiry of your own, drop us a line at ask [at] engadget [dawt] com. "I design and make customized t-shirts in my town, and over the last two years they've become pretty popular. I've had to expand to keep up with all the demand, so now I'm looking at taking my business online, but I don't know anything about building my own e-store. What's the best way for a newbie to start their own e-store? I've been looking at services like Wix, but can you think of anything better? Thanks in advance!"We're always looking to ask questions that are a little bit different than "help me pick an Android tablet" and this one's a real doozy. In a former life we once had to help build a site that used POWA, which we were quite taken with, but that's as far as our knowledge goes. Perhaps one of you knows of a truly excellent e-commerce platform for small businesses and can point Cesar in the right direction. Go on, let's be good to one another.
Intel and MasterCard to offer Ultrabook users 'safer' NFC checkout via PayPass, impulsive shoppers rejoice
Entering a 16-digit credit card number may be a thing of the past with a new initiative from MasterCard and Intel, which allows users to checkout online by tapping a PayPass-enabled card, tag or smartphone to their Ultrabook. Calling the checkout "safer" and "simpler," Intel is bringing its Identity Protection Technology to the potluck, giving shoppers two-factor authentication and chip-based display protection when forking over that hard earned cash. Here's how it all works: when you tap a NFC smartphone or other PayPass-enabled device, it will communicate with the Ultrabook, generating a six-digit code from the embedded processor or from within the Manageability Engine. The ME hardware, encrypted with third-party algorithms, then transacts with the e-commerce site, hopefully offering shoppers more protection than standard software solutions. Since using the feature requires an NFC-connected device as well as the Ultrabook and a username and password, forgetful folks who tend to misplace their phone or computer won't have to worry about unwarranted spending. Sadly, the solution won't protect your wallet from the perils of a late night shoe shopping spree. Check out the full PR after the break.
AT&T and Intuit square up to... Square (video)
Better watch your back, Jack. Smartphone-payment player Intuit has formed an unholy alliance with AT&T to produce Intuit GoPayment for AT&T (these guys love the sound of their own names) in the hope of muscling in on Square's burgeoning smartphone mobile payments game. Time and money-poor small business people just need to insert the reader into the headphone socket of their phone (or tablet) and fire up the app. The partnership is offering faster deposits, no monthly service charge (mind that 2.7 percent commission per use, though) and the backing of a massive telecoms corporation. The service also forwards email receipts to customers and integrates with Quickbooks to save a further job when it's the end of quarter. The partnership thinks that mobile transactions will be in the trillions and, understandably, want in on that action. After the break you can watch an informative video and read all the gory details in the joint press release.
Microsoft patents apps that let you buy things, Ballmer to go on licensing spree?
Many of us use apps to buy stuff these days, whether its grabbing the latest e-book from Amazon, or a Groupon for a day of pampering at the local spa. Seems obvious now, but it wasn't (at least according to the USPTO) in 2004, when Microsoft filed a patent application for the idea -- and that application was recently granted. The patent claims a way to make purchases through an network-connected portal with a "streamlined interface" (to "streamline" the process of parting you from your money, no doubt). The portal maintains a list of selling sites and exchanges info as needed to let buyers pick up what the seller's putting down. Now, we aren't intimately familiar with the ways shopping apps work, but the patent language appears broad enough to cover apps that make internet purchases without using a full-on web browser -- though only a federal court can say for sure. The only other question is, what are Ballmer and his boys going to do with these newly granted IP powers?
Google adding web-based in-app payments, probably some time in May
It's not enough that you'll soon be able to make in-app purchases on Android, Google wants to give you an outlet for your app spending online as well. The search giant is hard at work turning last year's acquisition of Jambool and its Social Gold software into a web-based in-app payments platform it can call its own. Jambool's proprietors have word that Google's system is now in beta, which has led it to close new signups for the Social Gold offering, ahead of halting payment processing entirely on May 31st. That should serve as a pretty reliable guide for when to expect Google to flip the switch on its in-app purchasing service, which we're hearing will include some level of integration with Google Checkout and Google accounts. As TechCrunch points out, the next Google I/O gathering is scheduled for May 10th -- sounds about the right time for us to be introduced to this new, app-based way for separating us from our hard-earned cash.
AT&T, T-Mobile, and Verizon announce Isis national mobile commerce network
Just in time for the total economic collapse of Europe and the rise of the cyber-nomadic tribes, the kids at Discover, Barclaycard, AT&T, T-Mobile, and Verizon have a name for their mobile phone-based payment system: Isis. Essentially it remains what we heard from Bloomberg a few months back: a system for using an app on your phone to send payments to a POS system using NFC technology. The Isis team thinks it has "the scope and scale necessary to introduce mobile commerce on a broad basis," and we wish them the best. But we know how it all ends anyways: with the lucky among us dead, and the rest of us living in caves, hiding from death-dealing robots, and bartering for what we can't scrounge from the ruins of our once-great cities. PR after the break.
Only 600 products use Amazon's frustration-free packaging
We know it's been said before, but it's worth saying again: over-packaging is, by almost everyone's judgment, rampant and ridiculous. Nearly two years after Amazon introduced its "frustration-free" packaging -- with a few hiccups -- only 600 of the millions of products on Amazon.com have been modified to reflect the simpler packaging needs of online customers over their retail counterparts (no need for theft deterrence or making products stand out on the shelf). It's a big hit with customers: when manufacturers switch to more streamlined wrappers their products earn a whopping 73% reduction in negative feedback. Amazon is trying to take this message directly to product manufacturers: Philips, for example, recently saw success with downsized packaging for its Essence toothbrush and plans to "expand [its] frustration-free packaging options with Amazon." Happy online shoppers still don't seem to be enough to make a lot of the big dogs cut down on packaging, however. Even though streamlined wrappers save oodles of resources up and down the supply chain, the bottleneck towards making the switch seems to be in the glacial pace of change in packaging design and distribution at big manufacturers and retailers like Target and Walmart. Le sigh. If we were running for office in 2012 -- which we can neither confirm nor deny at this point -- we'd fast-track wrapper downsizing faster than you could say "I just slashed my wrist trying to open this bubble pack of ball-point pens." [Image credit: boltron~'s flickr]
Germany slapping RFID tags on its populace for the sake of brisker bureaucracy
ID cards and RFID tags are similar in one key respect: they get a lot of bad press -- one for constricting civil liberties, the other for being a lousy security risk -- and yet are widely used around the world. It's fitting, therefore, that Germany has decided to marry the two for the latest version of its own personalausweis. Dutch company NXP has begun production of the requisite RFID chips for these new slices of plastic, which will roll out from the beginning of November this year. The Deutsch state sees a vastly expanded role for the modernized cards, including validating your identity for online shopping and communicating with your local authority (e-government, they call it). And, of course, your biometric data is loaded onto the chip as well, just to make things nice and neat. You know, we remember the good old days when identity theft used to be hard.
Updated: En Masse signs agreement with e-commerce company Digital River
En Masse the company responsible for TERA, is going to be working with Digital River for the next few years as part of a global agreement. In the immortal words of Paul Vasquez, what does it mean? Well, we know that TERA will have a subscription-based business model, but Digital River's press release points to a bit more than that: "Digital River will manage in-game commerce and launch an online store to support North American sales of En Masse's soon-to-be-released flagship action MMO, TERA." It's almost standard these days for MMOs to offer microtransactions even on top of a subscription fee, so while nothing has been officially announced, the mention of in-game commerce looks like our first indication that TERA may be going in that direction. The agreement will run through 2014. [Edit: Senior Community Manager of En Masse Entertainment has responded to some of the player concerns: "A few folks have expressed concerns that TERA users are going to have to pay micro-transaction fees in order to play TERA; that's not the case. We'd like to clarify that TERA is a subscription-based game, not a micro-transaction-based game. As gamers ourselves, we believe that our fellow players shouldn't be required to pay micro-transaction fees in order to have a great gaming experience."]
webOS paid apps coming to Europe in March 2010
Okay, so this is quite the lag from October's North American availability, but at least when the paid portion of Palm's App Catalog rolls out across Europe it shouldn't experience the stuttering start it suffered back in the US of A. Palm has excitedly blurted out the news on its developer network blog, but not without the requisite garnishings of buzzwords like "leverage," "freedom," "choice," "control," and "speed," as well as something about "faster cycle times" -- all of it designed to get more developers onboard. Kinda ironic the company is boasting about fast cycle times when it can't transition its paid Catalog to Europe in less than six months, but hey -- the Pre already has that one killer app, and it's free, so what do you care? [Thanks, Ben]
Palm launches e-commerce beta for the App Catalog
Love the Pre? Love code? Love money? Well it's your lucky day. Palm has just announced that it will begin accepting applications for developers interested in producing for-pay apps for the webOS App Catalog. The company says that requests taken now will make devs eligible for inclusion in the mid-September launch of its e-commerce program. Just like Apple and Google, Palm will be splitting profits of paid apps with developers 70 / 30 (the devs get 70 percent, don't worry), and go figure -- credit cards will be accepted. Of course we're pumped about paying $.99 for a to-do app someday soon, but we're hoping this will also herald in a new age of steady releases for the Catalog, which is still looking frighteningly bare to us. Hey, that's what homebrew is for, right? Full PR after the break.
