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Peek 9 is nine times faster than Pronto, adds PeekMaps, weather, Twitter, and Facebook
It's official. The latest Peek -- dubbed the Peek 9 -- is up and dancing with a full list of features. The hubbub boils down to speed improvements thanks to revamped software that claims to reduce lag and sluggishness experienced when connecting to newly enhanced Peek servers. While the hardware appears unchanged, it's still said to offer better reception and be 9 times faster (hence the name) than the Peek Pronto. The 9 comes pre-loaded with native Twitter and Facebook apps with ActiveSync support tossed in for Exchange. They've also added PeekMaps and weather apps to give you an idea of where you are in Google Maps and what the weather forecast is for that location. Rounding things out is the Streams RSS reader; the ability to view Word, PDF, and spreadsheet attachments; and a new Peektop Apps feature that lets you transform Peek into a "tailor-made mobile productivity machine," whatever that means. Peak 9 is priced at $69.99 or $99.99 plus two months of contract-free service (sorry, no lifetime service offering at the moment). After that, the Peek service will cost you $19.95/mth or as little as $9.95/mth for 24 months. Of course, with the 9's broader communications focus beyond just Twitter or eMail, we really have to wonder why anyone would buy this instead of a much smarter featurephone -- a Nokia C3, for example, can be had in the US unlocked for just $129.%Gallery-102788%
Debunk: 'camera' reference in iPad configuration policy is likely a copy-paste error, not evidence of new iPad
Look, we don't doubt for a second that Apple's working on an iPad with a front-facing camera to support FaceTime. That's the obvious next step in Apple's relentless, iterative product-refresh cycle that keeps the money rolling in. But a story loose on the interwebs claiming "evidence" of Apple's intent is likely bunk, having more to do with a copy and paste error made by a low-level tech writer than Apple inadvertently revealing plans for the next generation iPad. As the story goes, Apple tipped its hand by adding a bullet to its "iPad in Business" deployment overview document describing the ability to restrict the iPad's non-existent camera via Exchange policy or configuration profiles. Thing is, the text is a word-for-word copy of the existing "iPhone in Business" document as shown in the image above. Move along folks, nothing to see here... literally, Apple already removed the camera bullet from the iPad document.
Exchange users on iOS 4 need an updated config profile
The path to ActiveSync nirvana for iPhone 4/iOS 4 users has not run all that smooth over the past couple of weeks. There were dramatic slowdowns for Google Apps and Exchange users who tried to synchronize calendar and mail data, although matters improved after the first day or two. Worse, some Exchange administrators noticed a drag on their servers associated with the influx of iOS 4 devices. Not so hot. Good news, though: Apple has a suggested solution for these issues, and all it requires is downloading a new Exchange/ActiveSync configuration profile to your device (or, in the case of corporate deployments, scores of devices) and installing it. The new profile doesn't do much except extend the timeouts for contacting Exchange servers, but in this case that should get the job done. If you've experienced this issue (or tried the fixed profile), let us know. [hat tips to Engadget, Macworld]
Apple patches iOS 4 Exchange issue
It hasn't gotten quite the attention of the iPhone 4's antenna problems or its proximity sensor troubles, but iOS 4 has caused some heartbreak for corporate users who connect to Exchange servers -- checking mail or syncing contact and calendars can stall out interminably, with no option but to restart and try again. We've definitely had this problem ourselves, but happily Apple's right on the case with this one -- iOS 4 users who need to get their Exchange on can download an updated configuration file that seems to make things better. The new settings don't seem to do much other than increase iOS 4's idle timeout, but if it works, it works -- and in our limited testing things appear to be going swimmingly. Okay, that's one -- now let's polish up the rest, shall we? [Thanks, Paul]
Google Apps phone-lock issues with iOS 4
In a strange twist with what appears to be a security issue, users of Google Apps who set up their accounts using the Microsoft Exchange settings (aka ActiveSync) may find that their iPhones have been set to auto-lock in one minute. I confirmed this after reading a comment from TUAW reader BigB who mentioned it in another post. Apparently this is due to the security certificates that Google uses with its Exchange servers. The servers can force security options on compatible devices, which your iPhone becomes once it is running iOS 4. To be clear: if you have a regular Gmail account and set it up using Exchange, this auto-lock requirement will not be triggered. But if you use Google Apps for your personal domain, it may. Also: Google Apps users have also reported problems setting up their iOS 4 devices. Mine kept telling me that the server (m.google.com) was unable to be verified even if you followed the instructions. Since I knew my information was correct, I went ahead and saved it. Email began syncing not long afterwards, but apparently the issue is still cropping up intermittently for some users.
More Droid 2, Droid X details surface in leaked commercials
We've already gotten a pretty good look at both the Droid 2 and Droid X and some of their purported specs, and it looks like we can now fill in a few more gaps thanks to a set of leaked slides for some new Droid commercials. The most interesting of the lot is the slide / script for a Droid 2 commercial pictured above, which not only confirms an expectedly sci-fi-themed ad for the phone (Gattaca-esque, to be specific), but Exchange support and a 1GHz processor (not 750MHz, as previously rumored). There's comparatively fewer details in the pair of Droid X commercials, but they do offer yet more confirmation of a 4.3-inch screen, and our first indication of a new EyeCon app that will apparently come pre-loaded on the phone and let you access and control media on your home network -- the script for the ad actually mentions a "720 dpi" screen, but we're going to chalk that up to adspeak rather than Motospeak. Hit up the link below for a closer look at the complete set. [Thanks, Kellen]
Droid Incredible's mysterious OTA update actually fixes Exchange bug
Saturday afternoon, reports came in that Verizon's new Droid Incredible had already received its first OTA update. Nobody knew quite what it did and few even received it, but some figured it probably fixed the smattering of random reboots and radio bugs experienced by some early adopters. We reached out to Verizon on the matter, and we're afraid to say that's not the case -- the new 1.22.605.2 CL161494 software build merely fixes a bug in Microsoft Exchange support. As such, you'll only see the update if you've got a corporate handset, and those who do can expect their carbon-copy email fields (which would apparently fill with unintended addresses beforehand) to be fixed sometime around May 6th. On the off-chance that fix magically transforms your mobile world, feel free to let us know in comments. Full statement after the break.
Dell Aero details confirmed with new leak: 624MHz processor, handwriting support, DRM
Compared to the other crazy handsets Dell leaked today, the Aero is definitely the runt of the litter. But with a leaked Q2 AT&T release date, the Aero will be first on our doorstep. What other juicy morsels have we gathered? On the hardware side, it's sadly a slow 624MHz Marvell processor that drives that 3.5-inch capacitive multitouch screen, but hey, like the Chinese model, it's planned to ship with a capacitive stylus for handwriting recognition. More interesting is software. Like Motorola's CLIQ, Aero comes with QuickOffice right out of the box, and supports Microsoft ActiveSync and Exchange to ostensibly keep in touch with your business. For the social crowd, there's on-device photo editing and "aggregated notifications" for the bevy of social networks Dell's agreed to support. While you probably knew the device would have a WebKit browser with Flash Lite, leaks reveal it will have a robust media player as well -- robust enough to have some sort of music streaming and download ability (PlayReady, anyone?) protected by Windows Media DRM. Though it's probably still Android 1.5 onboard, docs show Dell plans a "refresh" to Android 2.1 sometime between Q3 and Q4, but it's hard to say whether the Aero will get an OTA update, or whether only new Aeros will ship with Eclair. That said, given the relative insignificance of this handset compared to its new big brothers, we're more than willing to wait and find out.%Gallery-91354%
iPhone OS 4.0: Enterprise Features
Apple has posted an outline of what it believes to be the key enterprise features of iPhone OS 4.0. Third-party multitasking, enhanced security and mobile device management are among the marquee features. As a former IT director, I'm drawn in by mobile device management (MDM). Setting up individual pieces of hardware is a time-consuming hassle. New MDM APIs let developers integrate features like wireless configuration and update, remote wipes and policy compliance (no games, please!) into their apps. Additionally, wireless app distribution lets managers then install those apps over Wi-Fi and 3G. Apple also touts the unified email inbox and SSL VPN support along with pre-existing features like Exchange support. Still, there will be users who feel that the iPhone is a plaything when compared to the all-business Blackberry. May they enjoy their plastic QWERTY keyboards and multi-tasking prowess for years to come.
iPhone OS 4.0: Unified inbox, threaded messaging and more
Apple announced today that the iPhone's Mail application is going to receive several new features as part of the iPhone OS 4.0 software to be released later this year (summer for iPhone/iPod touch and fall for iPad). The first big feature is the unified inbox. Finally, it will be possible to read all of your unread messages in one "pane" without having to navigate forwards/backwards between the many accounts on your device. As someone with 5 email accounts that I regularly check, this is a huge win. Multiple Exchange accounts means I can finally have both my work email (Exchange) and my personal email (Gmail) take advantage of Push functionality. Previously users were limited to using one Exchange account and unlimited IMAP accounts. This limitation has been removed. And there was much rejoicing. Additionally, fast inbox switching means it is easy and quick to focus in on a single mail account. Threaded messaging is another feature that has been asked for by many. If you have ever used Gmail's web client, then you are familiar with how this works. Essentially, messages that pertain to a single "chain" of emails (based on subject line) are grouped together. This greatly reduces a cluttered-feeling inbox and I recommend checking it out on your Mac using Mail.app by enabling the Threaded Messaging view. Now that the iPhone and iPad have become / are becoming huge winners in the productivity space, this next feature is going to be a welcome addition as well. The ability to open attachments with third-party apps is a great idea that I've only recently begun to feel as a regular need. I think this really helps to push the iPad towards true laptop-replacement status. That's all we've got so far on the new features in Mail coming with iPhone OS 4.0. Stay tuned as we continue to cover this monumental update to Apple's mobile operating platform.
Nokia initiates shocking charger recall program (update: affects 14 million)
New Nokia owners take notice: Espoo just launched an "exchange program" for certain Nokia-branded chargers. According to the world's largest handset maker:"We have determined that the plastic covers of the affected chargers could come loose and separate, exposing the charger's internal components and potentially posing an electric shock hazard if certain internal components are touched while the charger is plugged into a live socket."The chargers affected are models AC-3E and AC-3U, manufactured between June 15 and August 9, 2009, and model AC-4U, manufactured between April 13 and October 25, 2009. Fortunately, Nokia provides a website that removes all the guesswork from obtaining your free replacement.Update: Gulp, looks like we're talking about 14 million defective chargers. Show full PR text NOKIA PRESS RELEASE November 9, 2009 Nokia initiates charger exchange program Espoo, Finland - Nokia today initiated a charger exchange program, in which consumers owning certain Nokia-branded chargers manufactured by a third-party supplier are recommended to exchange these chargers for free replacements. During a routine quality control process, Nokia identified a potential product quality issue with certain chargers manufactured by one of its third-party suppliers. The plastic covers of the affected chargers could come loose and separate, exposing the charger's internal components and potentially posing an electrical shock hazard if certain internal components are touched while the charger is plugged into a live socket. Nokia is not aware of any incidents or injuries related to these chargers. Only a limited number of chargers of certain model types manufactured by a single third-party supplier during a specific time period are within the scope of the exchange program. They are the AC-3E and AC-3U models, manufactured between June 15, 2009 and August 9, 2009; and the AC-4U model, manufactured between April 13, 2009 and October 25, 2009. For more information, including how consumers can check to see if their chargers are part of this exchange program, Nokia has established a website. Consumers are asked to visit http://chargerexchange.nokia.com or their local Nokia website. Nokia recommends consumers with chargers within the scope of this exchange program to stop using the charger and exchange it for a free replacement.
Palm WebOS 1.2.1 now available, 'fixes' iTunes media sync
The game's back on. Palm just announced the availability of its 1.2.1 update to WebOS for the Palm Pre and, well, that's it for the time being. It fixes Exchange mail syncing issues experienced by some users, which is nice, but for everyone else it re-enables media sync with iTunes 9.0.1, with or without the USB-IF's support. In fact, Palm has signaled its commitment to its rogue approach by improving synchronization with the Photos app to keep the album structure in tact while allowing lower-resolution images to be synced to the Pre. Oh happy day -- enjoy it while it lasts Pre owners.
Google adds support for push Gmail via Exchange ActiveSync
Google Sync's pretty awesome as it is, but it's had one glaring flaw in its implementation: no support for Gmail, just Calendar and Contacts, which means you aren't able to get true push email delivered. Well, they've gone ahead and completed the holy Google trinity today with the introduction of Gmail support into the Exchange ActiveSync mix, so any phone with Exchange support should theoretically be able to get in on the action. We say "theoretically" because they're only quoting support for the iPhone and Windows Mobile at this point, but it seems like anything that can speak the EAS protocol should be able to make this happen. Let us know your trials, tribulations, and successes getting this set up in comments, won't you?
iPhone OS 3.1 enforcing Exchange device encryption, only supported by iPhone 3GS
Noticing a "Policy Requirement" error when trying to use your Microsoft Exchange account after upgrading to OS 3.1? Then there's a good chance you're not using an iPhone 3GS, as Apple has just confirmed via a support page that the upgrade can now enforce the Exchange ActiveSync mailbox policy requiring encryption on the device, which just so happens to only be supported by the 3GS (guess that "S" stands for more than just speed). Not surprisingly, the only solution for non-3GS users is to contact their Exchange Server administrator and hope that they're willing to change the policy to no longer require device encryption.
iPhone OS 3.1 now enforces Exchange encryption policy, may block pre-3GS iPhones
The Apple Support forums are a'buzz with reports of several users upgrading to iPhone OS 3.1 and discovering a new "feature" which was not available previously. As mentioned in our comments, after upgrading to 3.1, some original iPhone and iPhone 3G owners with Exchange accounts are having trouble accessing their email. Apparently the server-side encryption policy option for mobile devices (only available as of Exchange 2007 SP1) is now being appropriately enforced. This is not affecting owners of the iPhone 3GS, due to the newer device's support for Exchange encryption. Prior to iPhone OS 3.1 the encryption policy was ignored for all models. Now that 3.1 is available, users are seeing this policy being correctly enforced and older iPhones without encryption support are left without access to Exchange services. I have yet to find any reports of issues with the iPod touch, but I suspect that it will also be affected by this software change. We're awaiting confirmation from Apple on whether this will impact the newly announced iPod touch models as well. While many are reacting to this issue as though it's a bug, and are reporting it as such, the reality is that the Exchange encryption requirement is a feature and the fact that it was not being correctly enforced was actually a security hole. IT administrators with Exchange 2007 SP1 servers and iPhone clients are probably going to be fielding an above-average level of incoming questions, but at least they can rest easy knowing that Exchange encryption is now working correctly. Cold comfort for their users, though. If you are running into this issue, the straightforward (though pricey) solution is to upgrade to the iPhone 3GS; or consider bribing your IT guy with Red Bull so he will disable the encryption requirement for mobile devices. But we want to hear from you; are you using an Exchange account? Can you still access it following the upgrade to 3.1? Which device are you using, iPhone or iPod touch; 3G or 3GS? Is this a little thing that means a lot to you from a security perspective or have you been left high and dry without access to critical email? Update: MacRumors points out that Apple has now covered this situation in a new KB article. [Via Broadband Reports]
Tired of those winmail.dat files? Letter Opener 3 can help
If there's anything that drives Mac users into a frenzy, it's those winmail.dat files that can show up in Apple Mail when they receive email from colleagues or friends using Microsoft Outlook. Winmail.dat files can either files that are attached to the message, or they can contain information such as embedded documents, meeting requests, address card info, notes, or forwarded messages sent as attachments. Regardless of the content, they're just plain annoying on the Mac. restoroot, a Mac development firm out of Millstatt, Austria, has the solution for you. Letter Opener 3 (€19.99 or €9.99 upgrade for version 2.0 owners) is an Apple Mail plugin that can ease winmail.dat frustrations. Letter Opener has been recently updated for compatibility with Mac OS X 10.6 Snow Leopard, and it can: Convert Outlook schedules, appointments, and tasks to iCal Convert Outlook contacts to Address Book Open nested messages in winmail.dat files Translate notes from Outlook Let you read delivery status and read receipt messages Especially for Mac users who are the "lone rangers" in a Windows environment, Letter Opener 3 can make life a little bit smoother. It's great to see that this plugin has been made compatible with Snow Leopard.
Snow Leopard and Microsoft Exchange first impressions
One of the things touted in this latest incarnation of Mac OSX was its ability to work with Microsoft Exchange using Apple's Mail, Address Book and iCal applications. Well, I'm happy to report that Snow Leopard does, in fact, work pretty well with Exchange 2007. Granted, this is only after limited testing, and it doesn't, as yet, work as well as Outlook for Windows, but it is a step in the right direction. One thing to consider before we go on is the fact that Snow Leopard will only play nicely with Exchange 2007 so if you don't have it or are not planning on having it, these new Exchange features in Snow Leopard won't work for you. You'll have the same access to Exchange 2003 from Mail (via IMAP) and Address Book that you did under Leopard. That said, these new features of Snow Leopard offer a nice alternative to using the previous version of Entourage or the new Web Services Edition. Fortunately, if you are running Snow Leopard and Exchange 2007, setup could not be easier. All you need to do is launch Apple's Mail and select "Preferences" from the "Mail" menu. Read on for more...
Entelligence: Will Snow Leopard's Exchange support earn Apple a new entourage?
Entelligence is a column by technology strategist and author Michael Gartenberg, a man whose desire for a delicious cup of coffee and a quality New York bagel is dwarfed only by his passion for tech. In these articles, he'll explore where our industry is and where it's going -- on both micro and macro levels -- with the unique wit and insight only he can provide. Apple, Microsoft and the Mac have an interesting history: Microsoft was among the first developers for Macintosh, yet not long after, Apple would sue Microsoft for copying the look and feel of Mac OS in Windows. By the late 90s, Microsoft made a huge splash at Macworld with an announced 150 million dollar investment in Apple and promises of further development of Office and Internet Explorer for Macintosh. Office in particular was a major issue as it was a key requirement for business users. Early on, Office applications for Mac were far more advanced than their Windows counterparts. Excel was actually introduced for Mac users before Windows users could get their hands on it. But by the mid 90s, all that changed, the Mac versions of Office lagged behind Windows in terms of features and performance. It took forever to get things such as a common set of file formats, so that users of Office on the two different platforms could exchange documents with ease (it seems like something we take for granted but having managed and supported PC and Mac users in mixed shops, it was a nightmare to deal with). The latest version of Office for Mac, Office 2008 showed that Microsoft could produce top quality Macintosh software. I personally, think Office 2008 for Mac is the best version of the software that Microsoft has ever done (far better than Office 2007 for Windows, as it preserved the core part of the Mac UI while co-existing nicely with the ribbon UI). Obviously, however, a situation with such broad inconsistency is untenable.
Google warming up to enterprise support in Android this year
Of Android's weaknesses that prevent it from seeing wider-scale acceptance, its lack of any native enterprise-friendly features has to rank high on the list; sure, HTC and others have taken baby steps to smooth that situation over, but it's going to take a more deep-rooted effort from the OHA proper to fully support policies and those other totally boring security features that make corporate IT managers swoon. Without going into too much detail, Android patron saint Andy Rubin is now saying that business-specific capabilities will be baked into the platform's trunk this year -- though he cautions that the timing for manufacturers to pick up that code and include it in retail devices is totally out of his control (in other words, you realistically shouldn't expect them this year). With Google, Palm, and Apple all gradually making headway into the suitspace -- yes, we just made that word up -- we're guessing RIM's gotta be feeling a little heat. [Via mocoNews]
Exchange support coming to Sidekick LX 2009 today for $4.99 a month
If you're a kid stuck in a grown-up's body, there's a good chance you're pining after a Sidekick -- you know, just like the kind you had back in the day when you listened to Blink 182 and loitered on your skateboard around the plaza in front of the office building that has since enslaved you. Problem is, Sidekicks have never really been work-friendly devices -- owing in part to their utter shunning of Exchange -- which means you get stuck with a BlackBerry and an incessant desire to swivel the display. It's kind of sad, really, and passers-by think you've gone mad as you sit on the park bench pressing your thumb desperately against a screen that will never, ever rotate, no matter how fricking hard you press. It's cool, though, T-Mobile's got your back: enter Sidekick Sync, an app that was promised when the Sidekick LX 2009 was launched and is finally available. It'll be hitting the phone's Download Catalog starting this afternoon, offering push email, attachment viewing, calendar and contact sync, and pretty much every other Exchange feature that strips you of your youthful innocence. For the pleasure of avoiding RIM's powerful grasp, you'll pay $4.99 a month -- but can you really put a price on being able to wear DC apparel at the age of 30?
