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The Guild Counsel: Recruitment tips in the age of free-to-play
Free-to-play is here to stay, and in just a few short years, the MMO landscape has changed dramatically. It seems like just yesterday that games like SWTOR and RIFT were adamantly insisting that the subscription model was the best plan for them. And four years ago, if you had suggested that most MMOs would adopt a free-to-play business model, people would question your sanity. Today, if you claim that the subscription model is the best bet, you'll get funny looks. The change has had an impact on guilds, and it's caused many guild leaders to have to rethink the way they recruit and manage their guilds. Let's take a look at how the free-to-play movement can actually help guilds build and maintain a healthy roster.
Officers' Quarters: Stop it with the invite addons
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. I have to admit it: as someone who has been guilded in WoW for nine+ years, and who plays on a decidedly Horde-light server, it hasn't been until the past few months that I realized what a damn nuisance these addons are. I've been playing alts lately, trying to decide what class and spec I want to raid with in Warlords of Draenor. (I'm currently a feral druid, which I may stick with.) Since I'm out of character slots on my home realm, and I've never really played Alliance, I decided to roll some Alliance characters on a realm with a healthy Alliance pop. I didn't know anyone on the realm. And I didn't really want to join a guild, since I wasn't sure how much I would play those toons yet. I had no idea what I was in for.
Drama Mamas: Voice communication etiquette for MMO players
Photo: Moe_ Headsets and voice communications have become ubiquitous to group play in MMOs today. Guilds freely share their server addresses with pickup players. PvP groups rely on tight communication to sweep to resounding battleground victories. Even players in random groups often meet up on voice comms to simplify strategy and tactical coordination. Headsets have become quite affordable, and USB connections make it easy to simply plug in and play. Despite all this, speaking up in a channel full of strangers can be one of the more intimidating and awkward experiences in your group play experience. And then there's the other side of the coin: bearing up under the onslaught of That Guy in Vent who's cursing up a blue streak at every turn of the encounter, leaving his mic open so the rest of us can fully experience his barking dog, his blaring television and his half-chewed mouthful of pizza. The Voice Comms Etiquette talk probably wasn't part of your mama's standard coming-of-age advice repertoire, so consider this the heart-to-heart advisory every player should receive upon reaching grouping age. Go forth with awareness and the facts!
The Guild Counsel: Seven New Year's resolutions every guild leader should make
As 2013 comes to a close, it's a good opportunity to look back at your guild's year and remember the success and memorable high points you reached together. For every guild that made it through the year, there are hundreds if not thousands that didn't. There are many challenges to running a guild, and sadly, there are too many potential pitfalls that can cause even the most cohesive guilds to fracture and fall apart. The start of a new year is a good time for guild leaders to make a few resolutions to strengthen their guild and make the coming year more enjoyable for all. Let's look back at some helpful advice from the past year's Guild Counsel as we look forward to 2014.
Drama Mamas: The case of the evil guild leader
Drama Mamas Lisa Poisso and Robin Torres are experienced gamers and real-life mamas -- and just as we don't want our precious babies to be the ones kicking and wailing on the floor of the checkout lane next to the candy, neither do we want you to become known as That Guy on your realm. What do you do when you realize your GM is not a good person? Dear Drama Mamas, I promise to keep this as short as possible while still giving you all the needed details. I am, and for all intents and purposes HAVE been, a member of of a guild of which the GM and I have know each other for a long time. We've gamed together across numerous games as well as several MMOs in our day, developing a guild that has followed us in the same manner as I've followed him. I was young when we began our quest of gaming, but now as I grow older, I'm learning that he is an enormously terrible person.
Officers' Quarters: Humbling Hellscream
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. Garrosh Hellscream, son of Grom, Chieftain of the Mag'har, Warchief of the True Horde, is no pushover when you meet him in battle. Nor should he be, as the final boss of Mists of Pandaria. He can break your raid team's spirit faster than he nuked Theramore. One such team is fracturing under the pressure of Garrosh and his freaky Old God souvenirs, and their raid leader is asking for help. Hello Scott! I am currently the raid leader/GM for a startup guild on a high-pop server. I was able to create a guild, form a raid team, and get them 13/14 very quickly on normal. However, I recently lost my partner tank (I tank as a warrior) due to RL issues, and had a DPS rage quit during our Garrosh attempts. I've converted a dps to tank (he has sufficient gear), and am having trouble finding the right comp/team to get Garrosh down. We rarely wipe on the first 13, but we are having trouble on garrosh.
The Guild Counsel: Making the most of holiday events with your guild
The holidays might seem like a good time to lay low and take a break, but they can actually be a great opportunity to get ahead, particularly for more casual guilds. The arrival of holiday events means that players can relax and enjoy the short-term change of pace, but with the right approach, those limited events can help your guild boost its finances and its morale at the same time. Let's look at how even the most casual guild can benefit from holiday events in this week's Guild Counsel.
Officers' Quarters: 8 gift ideas that won't break the gbank
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. The holiday season is all about giving. It's the perfect time of year to hold contests and giveaways. Doing so can be a great way to build morale in your community or attract new players. Giving gifts to your officers as a guild leader is also a heartfelt way to show appreciation for their hard work throughout the year. However, many of the most desired items can cost a fortune in gold. For officers, manpower is often much easier to come by than raw currency. Here are eight items that make great gifts or prizes without bankrupting your gbank. 8. Discombobulator Ray Where to get it: An engineer can learn the schematic in Gnomeregan. Wowpedia has a walkthrough. It also has a small chance (0.5%) to drop from Mekgineer Thermaplugg, the last boss of the dungeon. What it costs: A small amount of gold for materials: bronze bars, silk and wool cloth, and jade. Why it's a good gift: Many players don't even know this vanilla-era item exists. It has a unique and hilarious effect, and you don't have to be an engineer to use it. It's also a devastating item for low level players to unleash in PvP.
Drama Mamas: Staying guilded to please someone who's never around
Playing WoW to please someone else is always a losing proposition. So what do you do when you figure that out on your own and you're ready to throw yourself a life preserver? So basically I've got myself into a bit of a situation where I'm not happy and I'm not sure I can solve that without making someone else unhappy. Before Mists dropped, I was convinced by a real-world friend and classmate, to transfer to Alleria, because her (absolutely wonderful) horde guild that I am also a part of, had made an Alliance version of the guild and I play primarily Alliance. I paid to transfer my main over (and eventually one of my other favourite characters) and was promptly part of a guild with no one in it. My classmate rarely plays due to real life time constraints, and not a single one of the members of the horde guild actually play the characters they brought into the guild. I've been trucking along, entirely alone for the majority of Mists. When it became clear that I was the most active player, they handed me the title of GM and vanished. I tried recruiting but no one stuck around for long, and I had a few friends join, but they also rarely have the opportunity to play. I've now single-handedly raised the guild to level 19, filled up the guild bank with mats that will never be used, and gotten several guild achievements on my own. That's super satisfying, knowing how hard I worked to bring it where it is today, but if I'm still all alone, what's the point?
The Guild Counsel: All's fair in love, war, and MMOs
When we're playing MMOs, we're in a virtual world, but we're also playing a game, and as in all games, there are rules to follow. It's one thing for an individual player to break the rules, but when that player is part of a guild, it can have a ripple effect that affects every other member. Guild leaders are in a tough position when it comes to rule-breaking because knowingly allowing someone to exploit could make the guild complicit in the process. And when the banhammer strikes, it could come down hard on the entire guild. How much responsibility should a guild leader have over players who bend or break the game rules? Let's consider a few points in this week's Guild Counsel.
Officers' Quarters: Drawing boundaries with a new raid team
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. When you're both the guild leader and the raid leader of a guild, everyone looks to you to have all the answers. This week, one such officer finds himself tanking for a second, newly formed raid team. He wants to know how he can help without becoming the default leader of the team. I have a question I would like discussed and I'm sure others are having similar question. I have what I consider a social raiding guild. ... I come from a history of progression raiding from MC onwards and raid leadership since the 15 man UBRS days. My main is Wumper-Saurfang and my guild is Carpe Jugulum. ... We have our midweek (more serious) team, Thursday night team (recently started SoO) and a social Flexi raid on Saturdays. Physically we have too many for a single 10 toon raid, and not enough viable raiders for a 25 toon more serious raid. My question is how do I bridge the learning gap in the Thursday raid without becoming a leading participant of the raid? We have a new team that has started with a positive intent, a clear charter and rules. From the midweek (more serious) team we provide youtube guides videos for fights they are coming up to, visual class guides, discussion threads of tactics, approaches and role based discussion. We stream our fights for members to watch (and they do) when we're not recording for guide creation. If I am to get involved in the raid, because I am the GM and raid lead and would be tanking on my second bear, I will wind up taking a lead role within the raid. Currently I fill in as a reserve tank as required.
Drama Mamas: How to deal with an overzealous guildie
Drama Mamas Lisa Poisso and Robin Torres are experienced gamers and real-life mamas -- and just as we don't want our precious babies to be the ones kicking and wailing on the floor of the checkout lane next to the candy, neither do we want you to become known as That Guy on your realm. One way or another, this week's letter writer is going to give her biggest fan the slip. Dear Drama Mamas, I'm a GM of a casual RP/social guild. As such I do my best to be diplomatic, friendly, and keep things friendly and inviting for my guildies. We've kept it going for years with ups and downs and I'm incredibly proud of how little drama we've had all things considered. I'd hate to be the source of any drama so am considering this a preemptive strike. There is one particular guildie who isn't breaking any rules, is a wonderfully creative RPer, and annoys the everliving crap out of me. It's not his fault, it's a personality thing. He rubs me the wrong way. We're very different people with different senses of humor and priorities etc and so on. And that'd be fine, I'm an adult perfectly capable of getting along and keeping the peace with people I don't necessarily jive with. Except that he is DEAD SET on becoming my BEST FRIEND FOREVER. To the point where my dislike has steadily grown into a total reluctance to log on.
The Guild Counsel: Survive the holidays with these fun guild events
The holiday season can often mean that things slow down in the guild. Members have their hands full with gift buying, holiday events, and travel to visit family. That slowdown is OK. Guilds should encourage players to take a little time off, while recognizing that it'll be harder to organize and run larger guild events like raiding or PvP. But just because things get quiet doesn't mean the guild can't have a little fun and merriment. In this week's Guild Counsel, let's look at some memorable events that are easy to run, bring the guild together, and leave everyone with a smile.
Officers' Quarters: 20-man misconceptions
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. Several weeks ago I wrote an article about how Blizzard could help guilds make the transition from 10-man heroic to 20-man mythic raiding. The comments on that article were eye-opening to me. In the interest of promoting dialogue about the new raiding system and supporting the guild officers who will make it work, I'd like to clear up some misconceptions. Who deserves extra rewards? Many commenters expressed the opinion that hard mode raiding and the best loot in the game are reward enough. No extra rewards are required. For your average heroic raider, that is certainly true. But your average heroic raider doesn't have to do much outside of raid times, and then it's mostly just a matter of showing up prepared. The people who deserve the big incentives are not the average raiders.
Drama Mamas: Giving up on the team that gives up the farm
Image: Wowhead Having kids in the house keeps it real -- even (especially?) when it comes to PvP. With my 12-year-old daughter and I both plowing through moderate Arathi Basin obsessions, I have to admit that she's got a better handle on the social aspect than I do. How so? I've had to put myself in time out and cool off my knee-jerk reaction to whiny losers. The background: Leveling my most recent lowbie through her 20s and 30s in AB was absolutely, utterly glorious. My teammates were relaxed, and my opponents didn't spend more time emoting /kek or /spit or making strange gestures at me than they did focusing fire on me (yeah, the healer ... ouch). The 40s flashed by, too, albeit with a little more arguing among my teammates over strategy. But once the 50s hit, the losers (in multiple senses of the word) came out in full force. As soon as a single player declared we might be too far behind to pull off a win, half the team would crumple into an orgy of chat despair. Players would stand dead in the graveyards in order to continue textually bemoaning their fate. When your team gives up, what should happen next? Is it time to launch a rallying cry? Decry a lack of sportsmanship? Call out culprits? Ignore the whole thing and let the downward spiral continue?
The Guild Counsel: How to lead and still have fun
Leading is hard. Whether it's a sports team, an office of workers, or a guild, there are many challenges that all leaders share and make even the toughest person want to walk away. And because running a gaming guild is less of a job and more of a hobby (or at least, it should be!), it's hard to get good people to step forward and run things. We're all here to have fun in game, after all, and if leading a guild detracts from that, it's not surprising that some shy away from it. But running a guild isn't always about taking power and making hard decisions. In fact, there are plenty of successful guilds that have rejected the top-down mentality. Can leading a guild really be that easy?
Officers' Quarters: Celebrating connected realms
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. As Blizzard connects more and more realms, the communities on those realms are waking up, becoming livelier and more social. It's a great opportunity for guilds to make a name for themselves within the newly combined populations. Last month I offered advice on how guilds could leverage the upcoming connections to add new members and establish a positive reputation. This past Monday, Blizzard connected the realms Llane and Arygos. The guild Spectacular Death on Llane took advantage of the opportunity and threw a realm connection party. Their guild leader wrote to me to share their experience: I'm Gimmlette, the guild leader of Spectacular Death on Llane. Prior to the start of Blizzard doing these server connections, you posted a column suggesting things a guild could do to make themselves known when servers get connected. One of the things suggested was a server connection party. I posted the column to the Officer's section of the guild web site, which we have dubbed the "Executive Washroom", and we decided a party is what we'd do. I thought I'd share some photos from that party. We connected with Arygos on Monday. We announced the party upcoming two weeks ago and when Blizzard announced the connection date, we went back to the server forums with a date. We opted to have the party the day after the actual connection, to make sure things were okay and to run tests on trading things with people from Arygos.
Drama Mamas: When friends don't behave like friends
Drama Mamas Lisa Poisso and Robin Torres are experienced gamers and real-life mamas -- and just as we don't want our precious babies to be the ones kicking and wailing on the floor of the checkout lane next to the candy, neither do we want you to become known as That Guy on your realm. It hurts when your good friend doesn't have your back. I have an issue that I hope you can help me with. I've been playing wow for 6 and half years now and after my first guild folded I went to play on the hordes side of the fence for a little bit. After deciding to return to alliance I offered my support to a friend from the previous guild in her quest of making one of her own. It's been about a year since I joined the guild and was appointed assistant gm and being put in charge of raiding I even took care of the guild whilst my gm and her partner was moving states I farmed for mats and put gold in the guild bank and also gained a handful of recruits.
The Guild Counsel: Revisiting the Guild Turkey
A couple of years ago, we looked at a few ways that guild members can turn a guild into a nightmare, creating all sorts of drama and becoming the official guild turkey. Being in a guild can be a challenging experience as it is because you have dozens if not hundreds of people under the same roof, with many different objectives and ways of seeing things. But there are some members who amp up the drama and excel at creating tension. Everyone has a bad day here and there, but some players have more than their fair share. Let's look at a few guild turkeys for guild leaders to be careful of inviting in this week's Guild Counsel.
Officers' Quarters: Shaming gquitters
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. How do you react when players quit your guild? This week's email comes from a member of an EverQuest guild who is dismayed by her officer's aggressive response. Hi Scott, Thanks so much for writing this great column. It has provided me with beneficial insight and advice on many occasions. I don't actually play WoW (I play EverQuest), but the things you write about transcend that. I am currently a member of a struggling guild, which only has a few officers trying to run the show (the guild leader is pretty much absent, and the guild has been that way for years). The newest officer is in charge of recruitment. He does a good job of inviting people, but after experiencing our lack of timeliness and progression on raids, many of them seek greener pastures. The recruitment officer then posts something rather nasty and unprofessional on their application (which is visible to the public).
