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Apple TV and iPhone forums open at Apple Discussions
Did your brand new iTV just go on the iFritz? Or possibly your iPhone took a cue from Mr. Jobs and prank called Japa- Wait, they aren't out yet?Well, maybe these two shiny new pre-release Apple Discussion forums, one for the Apple TV and another for the iPhone, will still come in handy for chatting about everything you need before you lay down your credit card(s). Topics are already flying in these forums, such as whether the iPhone's EDGE data speed is really all that bad, how much the data plan will cost in the first place and how to get your DVD movies into iTunes for transmission to the Apple TV. With all this chatter going on already, you should be well-prepared once these products actually land.
Ask TUAW: This week's answers; Call for Questions renewed
Last week we issued the first call for questions for the Ask TUAW weekly help column and now it's time to take a shot at some answers. Thanks to everyone who submitted a question. And since we'll be back next Wednesday, we want to renew the call for questions. Please submit your question via the comments page (put Ask TUAW in the subject), or just by leaving a comment to this post. Although we will try to be as helpful as possible, we may not be able to answer all questions. And naturally we invite our other readers to pitch in with suggestions as well. Read on for this week's questions.
UK report predicts rights for robots; your AIBO wants a tax break
If you've got someone who loves you, holds down a steady job, helps you out, reads your mail to you, takes care of you, and even gives birth, it's only fair that they enjoy the same rights and liberties as everyone else, right? What if that individual is powered by an Intel processor? Concerns over the status of robots in our society around 2056 have emerged from "one of 270 forward-looking papers sponsored by Sir David King," the UK government's chief scientist. Essentially, folks in favor of robotic rights suggest that if conscience bots are made to interact with humans, they should share a certain level of rights. Currently, the machines we know and love (and fear) are classed as "inanimate objects without rights or duties," but if rights were passed, somehow these creations would be forced to obey traffic lights and potentially pay taxes. Of course, a large concern is ethics towards these creatures, but some say that if robots in society are "correctly managed," it could lead to increased labor output and "greater prosperity." Although this stuff may seem pretty far-fetched right now, the logic behind it could actually grow legs in the (somewhat) distant future, but until there's a robotic candidate on the presidential ballot, we'll just keep on keepin' on.[Thanks, Fred R. and Laura O.]
Panasonic opens up Plasma Concierge service to the public for the holiday blitz
If your tiresome Black Friday campout left you incensed at that fellow ahead who snagged the very last HDTV that you had been eying, take heart. Panasonic feels your pain, and is opening up its exclusive help lines to help you deal with the hassles of searching for the perfect plasma. The company's Plasma Concierge service -- which opened earlier this year -- is stocking up on customer service representatives to field any questions you may have, regardless of whether or not you own a single Panasonic product. The program is open to the public through December 31st of this year to craft "customized flat screen profiles," determine which set would be better suited for your room, and even tips on mounting and wiring. So if you're befuddled over where to get some reliable, free information (aside from the site you're currently ogling) on which plasma to pick up this holiday season, give Panasonic a ring, but be sure to dodge those sure-to-come sales pitches while you're at it.
OnStar could go black for millions of analog subscribers in '08
If you just so happened to pick up a 2004 (or earlier) year model GM vehicle will waiting for that oh-so-tempting self-driving edition to land in '08, and can't wait to take full advantage of the svelte built-in OnStar system, you better start now. When analog networks have the option to go silent in 2008, vehicles equipped with analog-only hardware will not be able to communicate with those friendly voices on the other end of the blue button, which could leave some (previously) loyal GM customers seeing red. All vehicles kitted prior to 2002 will unfortunately not sport the same sense of security it once did, while select vehicles from 2002 to 2004 can be upgraded with digital equipment. Verizon Wireless -- the current network of choice for OnStar -- "has not said how or when it will dismantle its analog network," but will likely pull plugs in stages. While the value of OnStar's service is certainly debatable, leaving a substantial amount of your four million customers without a resolution certainly doesn't bode well if you're looking to snag repeat buyers, but we suppose it's the price you pay for keepin' things fresh.[Via Autoblog]
In-game Petition System Unavailable?
If you've logged in to the game this afternoon (US realms), you've probably seen the regular messages showing up in your chat window explaining that the in-game petition system will be unavailable between 10:30AM and 1:30PM PDT. In case you managed to miss those, a message box also pops up whenever you zone in or out of an instance saying "GM Help Tickets are currently unavailable" and requiring you to click OK to make it go away. I do wonder what sort of issue would require them to take the in-game customer support system offline, but at least it's not during peak hours. If you're having problems before the system reappears, the customer service forum usually has a fairly good turnaround time.
Ungenius - the other side of the Genius Bar
Beyond a doubt, Apple's retail stores have been and still are making headlines of all kinds - from business magazines hailing the stores' sleek design, to consumer reviews giving the stores high marks for their unique and (ideally) helpful Genius Bar feature. However, as some of you may know - not everyone's trip to the genius bar wraps up with a happy ending, and I'm not just talking about the customers; the Geniuses don't always have it so peachy-keen either.Hence, Ungenius - a blog by "JC" who apparently has some stories to tell of his adventures "aton[ing] for the sins of a multinational corporation during nearly four years as a Mac Genius". JC delves into all sorts of topics surrounding the world of the Genius including QA, the obvious defects that have made headlines as of late, and even some thoughts as to why Class Actions might be bad for consumers.Whether you've made a shrine for the last Genius who helped you out of a pickle or you're putting the finishing touches on a Genius Voodoo doll as you read this, Ungenius might be an interesting read from the other side of the cheery Apple retail store fence.
Apple to release new in-store brochures, t-shirts
I'm delighted to see ifoAppleStore reporting that Apple will be releasing a new series of brochures and employee t-shirts in their retail stores to advertise the wide range of creative capabilities their Macs and software offer to consumers. The cover of the 12-page brochure (pictured) seems largely focused on advertising all the content-creating doors their award-winning iLife suite opens, while the inside of the brochure features various Apple Store employees wearing t-shirts with help-related slogans such as "I can help you go from shutterbug to photocaster."Other strong Apple Store advantages that the brochures boast are the various Creative, Genius and Mac Specialist employees staffed at the stores who are trained to accommodate the various interests, hobbies and professions that Mac users have. The brochures advertise many more unique facets of the Apple Store and Mac-buying experience, such as their free workshops and on-line Concierge appointment scheduling service. While I haven't been in an Apple Store in a while, all I remember from my past experience is advertising that was almost entirely focused on making me buy an iPod. It's great to see Apple putting their best foot forward with a campaign like this.[Thanks Benjamin Bowles]
Handy WoW Cheat Sheet
Dave Child has been making handy cheat sheets for web developers and server monkeys for awhile now. This Valentine's Day, he's released a cheat sheet for World of Warcraft. While it's probably not that useful to the hardcore gamer, it is quite useful for new or casual WoW'ers.Thanks to Jonic for the tip!
Attention Apple: Canada is not a U.S. territory
Earlier today while reading Splorp, a favorite blog of mine, I came across this post. Seems that, buried deep within the help files for Apple's DVD Player is the screen depicted at the right, which mistakenly lists Canada as a U.S. territory. We may share some land mass with our next door neighbors, but that's really where it ends. See a full version of the screenshot in Splorp's Flickr account. Oops.
