in-flight

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  • American Airlines to test in-flight WiFi tomorrow

    by 
    Darren Murph
    Darren Murph
    06.24.2008

    You heard right, folks. American Airlines is planning to open up the world wide web to passengers on board an unspecified round-trip flight from New York's John F. Kennedy International Airport and Los Angeles. The Gogo service, provided via Aircell, will be free for patrons tomorrow, but will eventually run users $12.95 for flights greater than three hours and $9.95 for trips under said threshold. We're also told that more trials are expected to get going on flights between New York and San Francisco and New York and Miami, though no time frame is given for when the service would escape the beta stage and hit mass implementation. Additionally, the Gogo system is supposed to "prioritize the flow of data so that passengers downloading movies or large documents won't prevent other passengers from getting their email," so don't expect to use that excuse for not sending in those Q2 close reports.[Via Jaunted]

  • JetBlue's LiveTV unit to snatch up Verizon's Airfone network

    by 
    Darren Murph
    Darren Murph
    06.09.2008

    Nary a week after JetBlue expanded its in-flight internet services on BetaBlue comes news that the airline's LiveTV unit will be picking up Verizon's Airfone network. As you can glean, the purchase is being made in order to further "develop in-flight email and internet services," and while no purchase price was disclosed by either outfit, we are told that LiveTV will receive "100 air-to-ground US communications towers and Airfone's corporate and government aviation clients on January 1st." That's nice and all, but can't we get something out of this sooner?

  • Survey: 74% of US Americans say NO to in-flight calling, YES to data

    by 
    Thomas Ricker
    Thomas Ricker
    05.21.2008

    In a Harris Interactive survey of 2,030 US adults of whom, 1,778 have actually flown in an airplane, a full three quarters say that cellphone usage on airplanes should be restricted to "non-talking features." In other words, email, texting, and surfing the Web. That's a pretty significant majority seeing as how the EC has cleared the way for calls within European airspace. 69% of consumers agreed that if voice calls are permitted, a special "talking zone" should be established so that other passengers are not interrupted. While the survey reflects our own opinions, take note that the results benefit sites like Yahoo! Mobile, the very company which commissioned the survey. It's also worth highlighting a comment made by a certain Miss Teen, South Carolina who said, "That some US Americans should be unable to do so, because, uh, some-a people out there in our nation don't have cellphones, and such as, maps." Good point.

  • Man ticketed for making call mid-flight, plane doesn't crash

    by 
    Chris Ziegler
    Chris Ziegler
    05.18.2008

    Despite the on-again, off-again worries about in-flight calling interfering with an airliner's many navigational gizmos, we have to admit, there's a part of us that really loves to hear a story about what happens when someone actually has the stones to ignore federal law and breaks out the phone. That's exactly what Texan Joe David Jones did on a flight from Austin to Dallas last week, receiving a message on his cell -- which he'd forgotten to turn off -- about his father's health and felt compelled to return the call immediately. He ignored flight attendants' requests to hang up, spending some 20-odd minutes chatting away, apparently with no ill effect on the plane's ability to fly without exploding, barrel rolling uncontrollably, or falling out of the sky. We'd expected that such a blatant disregard for ignoring crew instructions would result in some jail time, but apparently the gentleman simply got slapped with a disorderly conduct ticket that carries up to $500 in fines. If we'd been in the seat next to him, we'd have probably hogtied him with his seatbelt and thrown his phone down the scary vacuum-powered lavatory toilet, but at least we know exactly what happens now when someone says "screw you" to the in-flight phone ban.

  • Air France in-flight calling tests begin: not so great

    by 
    Nilay Patel
    Nilay Patel
    04.18.2008

    That Air France in-flight calling trial is now well underway, and it looks like there's still some kinks left to iron out. The New York Times hitched a ride on a recent flight featuring tests of the system, and found that things weren't quite working up to snuff: voice quality was said to be like "talking to a small robot," only six passengers could get a signal at a time, Blackberry email didn't work, and calls placed from the ground to cell phones in the air went straight to voicemail. That's a pretty long list for a system that's been talked about for a couple years now -- let's hope OnAir manages to clear up some of these glitches before angry passengers revolt over not only having to listen to other people's conversations, but also their screaming over bad connections.

  • House bill proposes ban on in-flight cellphone use

    by 
    Sean Cooper
    Sean Cooper
    04.17.2008

    This could -- at least temporarily -- put an end the nightmarish scenario involving you, lack of sleep, and some freakish chatty Cathy plopped next to you by the airline. Lead co-sponsor Rep. Peter DeFazio, hopes the "Hang Up" -- madly clever name here -- bill will stop Airlines from finding yet another avenue to gouge you and maintaining peace and harmony by banning any in-flight calling. Of course, the door will remain wide open for SMS, mail, IM, and other types of electronic conversation, but we're hoping Skype and friends are on the muzzle list, too.

  • European Commission gives approval to in-flight calling over Europe

    by 
    Darren Murph
    Darren Murph
    04.07.2008

    Not even a week after hearing that Air France was forging ahead with an in-flight calling trial, the European Commission has now voiced its approval of using mobiles on planes in European airspace. After six months of deliberating, the decision was finally made to give airlines the choice of offering up services in order for guests to dial loved ones at 3,000-meters or more. The EU telecoms commissioner, Viviane Reding, went on to warn operators to "keep the cost of calls made on planes at a reasonable level," and of course, not all is clear just yet. For starters, the European Aviation Safety Agency still needs to green-light the whole ordeal by approving any hardware that would be used, and we won't be seeing any 3G action up high just yet. Still, at least one less hurdle stands in the way of you phoning home from over Europe (and simultaneously making enemies out of all your neighbors trying to get a few decent minutes of shuteye).

  • Air France launches in-flight calling trial

    by 
    Darren Murph
    Darren Murph
    04.03.2008

    Not even half a year after Air France enabled passengers on its single OnAir-equipped Airbus A318 to send / receive messages and e-mail, the airline has went live with the second phase of the in-flight experiment. As of this week, guests who find themselves aboard the aforesaid aircraft can make / receive calls on their mobile at 30,000 feet. Reportedly, a dozen simultaneous calls are possible "per picocell network, as well as unlimited text messages and e-mails," and while pricing details weren't disclosed, you can rest assured it won't be a bargain. Nevertheless, the voice aspect of the trial is scheduled to carry on for three months, and we're assuming the results (read: whether annoyed passengers start assaulting chronic yappers) will determine if it gets rolled out to more of the fleet or quietly buried. [Via WiFi Net News]

  • Ofcom gives cellphone use on planes the big thumbs way, way up

    by 
    Sean Cooper
    Sean Cooper
    03.30.2008

    Prepare to be annoyed -- well maybe prepare to prepare to be annoyed is more fitting -- as Ofcom, the UK telecom regulator thinks flying and talking is fine for UK-registered aircraft. The technology will rely on a pico cell on the aircraft -- that's activated once the plane passes through 10,000 feet -- that links you up to the rest of the telecom world via satellite. Of course, (un)fortunately roadblocks still exist, as any airlines that want on board will need to have any equipment installed on aircraft checked out by the European Aviation Safety Agency. We love all things cell, as some may have noticed, but we shudder a wee bit at the prospect of being stuck next to a loud talker for a long-haul international red-eye. Non-talking section anybody?[Via textually.org]

  • Emirates permits world's first in-flight cellphone call, plane doesn't crash

    by 
    Thomas Ricker
    Thomas Ricker
    03.21.2008

    Like it or not, a new era has dawned. More than a year later than anticipated, Emirates says that the world's first authorized cellphone call was made by a passenger during an Airbus A340 flight between Dubai and Casablanca. Once the aircraft reached cruising altitude, passengers were permitted to make and receive both calls and text messages. Emirates plans to fit additional aircraft with the interference-blocking AeroMobile system later this year while adding BlackBerry and "other data services." To keep the annoyance factor to a minimum, the flight crew requests passengers to silence their ringers and will shut off the in-flight service when appropriate. For example, during long-haul, red-eye flights or breaking celebrity scandals on TMZ... we hope.[Thanks, Jonathan F and Andrew B.]

  • Qantas bringing in-flight SMS and email to all AU domestic flights

    by 
    Nilay Patel
    Nilay Patel
    03.20.2008

    It's been two years since we first heard that Qantas was bringing in-flight email and SMS to its fleet, and after a lengthy testing period, it looks like it's finally happening. The last set of test flights wrapped up in January, and allowing people to check in on the status of their Nigerian money transfers and send R U HERE texts apparently didn't cause any major problems, so the airline is moving to bring the tech to all Boeing 767 and Airbus A330 flights in Australia. Voice service still isn't in the cards, but considering how long it's taking to get any of this tech off the ground in the States, we'll take what we can get.[Thanks, Chris]

  • Qantas bringing in-flight SMS and email coming to all AU domestic flights

    by 
    Nilay Patel
    Nilay Patel
    03.20.2008

    It's been two years since we first heard that Qantas was bringing in-flight email and SMS to its fleet, and after a lengthy testing period, it looks like it's finally happening. The last set of test flights wrapped up in January, and allowing people to check in on the status of their Nigerian money transfers and send R U HERE texts apparently didn't cause any major problems, so the airline is moving to bring the tech to all Boeing 767 and Airbus A330 flights in Australia. Voice service still isn't in the cards, but considering how long it's taking to get any of this tech off the ground in the States, we'll take what we can get.[Thanks, Chris]

  • Report: Americans get productivity shaft with in-flight phone ban

    by 
    Chris Ziegler
    Chris Ziegler
    01.17.2008

    This seems sort of obvious, but in case it wasn't crystal clear, a report from some company called Freesky Research points out that travelers on US airlines -- where cellphone use is categorically banned -- suffer an in-flight productivity hit versus their counterparts in Europe and Asia who are flying airlines that now allow yapping and / or data services from the comfort and convenience of their seats. The firm really makes it seem like a desperate situation, too, saying that the FAA, FCC, and other powers that be are "allowing other countries to leap ahead with in-flight productivity, while facing mounting evidence that there is no safety benefit to passengers." Perhaps what they failed to consider, though, is the safety benefit of not getting slapped by your neighbor when you're mouthing off on the celly for a good 40 minutes straight.[Via textually.org]

  • United offers up LCDs, in-flight entertainment servers on recent flight

    by 
    Darren Murph
    Darren Murph
    11.21.2007

    It's not like adding in a few LCDs and a swank entertainment system is groundbreaking in the airline industry, but it's still far from commonplace. Earlier this week, United Airlines Flight 952 departed from Washington Dulles and treated its passengers to an impressive array of luxuries. Beyond the elaborate meals and lie-flat beds, fliers were able to kick back and enjoy over 150-hours of on-demand entertainment from a personal 15.4-inch LCD; additionally, economy class customers even had access to (presumably smaller) displays and a digital in-flight entertainment server. Gene Fowler, who spends more time on United flights than most of us would care to imagine, was able to capture the inaugural flight to Frankfurt with a bevy of snapshots, so be sure and hit the link below if you're curious to see what you missed.[Via FlyerTalk]Read - United Flight 952Read - Gene Fowler's photo gallery

  • Europe closer to allowing in-flight cellphone use

    by 
    Nilay Patel
    Nilay Patel
    10.18.2007

    The dream of being able to annoy everyone around you at 30,000 feet inched ever closer to reality today, with EU regulators recommending that member states approve a plan to allow in-flight cell phone use. Although previous studies have shown cell radios may interfere with in-flight nav systems, the new plan involves mounting a satellite-linked "pico cell" in the passenger compartment, which will allow pilots and flight crew to selectively enable cell services like voice and SMS. Unfortunately, the system only supports 2G connections, but if its successful, officials say it can be upgraded to 3G. Rollout is dependent on both individual countries and airlines approving the tech, but hopefully we'll be chatting away soon.[Via Switched]

  • US in-flight calling can't catch a break, ruled out for "foreseeable future"

    by 
    Darren Murph
    Darren Murph
    10.08.2007

    As the long-running fight for US in-flight calling (or the lack thereof) rages on, it seems that we're finally getting a definitive answer on the matter -- for the time being, of course. According to Telegraph Travel, Les Dorr, of the Federal Aviation Authority (FAA), stated that "proposals to lift the ban on in-flight mobiles had caused such an outcry [that] they had been dropped." Furthermore, it was noted that aviation authorities had "ruled out the use of mobile phones on planes for the foreseeable future." Unfortunately, there was little exaggeration beyond that, but it seems that in-flight calling on US flights is on hiatus for the time being.[Via Textually]

  • Alaska Air hoping to add in-flight WiFi in 2008

    by 
    Darren Murph
    Darren Murph
    09.18.2007

    Joining Shenzhen Airlines, Qantas, and a whole host of others, Alaska Air is the newest airline to promise us in-flight WiFi when coming onboard. Reportedly, the firm "will test a system from Row 44, a provider of broadband communication for airlines, on a Boeing 737 in spring 2008," and if all goes well, it will then equip its 114-aircraft fleet with the goods. Notably, Alaska Air also stated that it had been working with Row 44 "for two years to bring in-flight broadband to market," so here's to hoping that all that hard work pays off early next year.

  • United offers gadgets aplenty in new Business seats

    by 
    Donald Melanson
    Donald Melanson
    07.25.2007

    Not one to let Qantas get all the attention for its tricked out airline seats, United has now introduced some upgraded amenities of its own. In addition to offering some low-tech improvements like lie-flat seating, the airline's new United Business cabin also gets a boost in the gadget department, including some new 15.4-inch LCDs, a USB port, and an iPod adapter to let you charge your iPod and play your own music and videos on the seat's entertainment unit. You'll also get 20 channels of "stored XM-branded audio," with an additional 30 channels of other "stored audio" also available for you to create a playlist from, with some noise canceling headphones thrown in for good measure. Look for the first planes with the upgraded seats to roll out sometime this fall.[Thanks, Tom]

  • Laptop power, in-flight internet coming to Qantas

    by 
    Darren Murph
    Darren Murph
    07.24.2007

    Those already giddy about their 2008 trip to Down Under should now pick up the phone and do whatever it takes to get on one of Qantas' forthcoming A380s or revamped 747-400s, as both planes will reportedly feature in-flight WiFi and laptop power. As if that weren't enough, the new A380s will even dole out power sockets to those in economy class, and while the in-flight entertainment system may be preferred by your offspring, we know you'll greatly appreciate the internet access and seat-mounted USB / Ethernet ports. Currently, Qantas has yet to divulge exactly how much these luxuries will run you per flight, and while there's still a few months remaining before any passengers are faced with such comforts while flying Qantas, we can't help but yearn for a first-class ticket complete with a 17-inch widescreen LCD. Hit the read link for a few more snapshots and the full rundown of extras.

  • Airbus gets Euro approval for in-flight calling system

    by 
    Chris Ziegler
    Chris Ziegler
    06.19.2007

    The FAA's still hemming and hawing over how to handle the rather controversial issue of in-flight mobile phone use, but that hasn't stopped Europe's Airbus from pushing the issue on its home turf. Having already signed agreements with Ryanair and Qantas to provide service through its OnAir subsidiary, the company's been testing equipment to enable the use of GSM handsets for some time; the European Aviation Safety Agency's apparently pretty satisfied with how those tests have been coming along, too, having just blessed the system for commercial use. European travelers worried that this development is going to lead to a rash of incessant yappers on domestic flights can take some solace in the knowledge that flight attendants will be able to "manage" the service, even shutting off voice entirely while leaving SMS and data active. Look for OnAir service to drop initially on short flights in Western Europe, though Airbus intends to take it global -- if the FAA's cool with it, anyway.[Via WirelessInfo.com]