in-flight

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  • United upgrading Gogo in-flight WiFi on its premium service fleet, speeds will reach 9.8 Mbps

    by 
    Dana Wollman
    Dana Wollman
    07.21.2012

    It won't be enough to cancel out the Engadget editor using in-flight WiFi to upload photo galleries (sorry, guys), but it should make web surfing from coach a little less tedious. United has just announced that it will be upgrading its Gogo in-air WiFi service to take advantage of Gogo's enhanced ATG-4 service, which promises to bump speeds from the current 3.1 Mbps to 9.8 Mbps using directional antennae, dual modems and EV-DO Rev. B. Before you get too excited, though, keep in mind that United has so far only committed to retrofitting its premium service fleet, which includes 13 planes that fly between New York's JFK and either LAX or SFO.

  • Qantas to hand out free iPads to all passengers on Boeing 767s, save fuel and our sanity (video)

    by 
    Jon Fingas
    Jon Fingas
    07.20.2012

    Qantas just upped the ante for its Australian counterparts Jetstar and Virgin in the airline tablet wars. Following an earlier trial, the transporter plans to hand out free iPads to all of its passengers -- not just the high-flyers in business-class, like with Jetstar's iPads or Virgin's Galaxy Tabs -- on every Boeing 767 aircraft in the fleet. The rollout, which starts in the last quarter of the year, will let those bored in the back seats watch an equally free 200 hours' worth of QStreaming audio and video. Don't confuse the gesture with a sudden bout of altruism on Qantas' part, however. The pound-and-a-half weight of a current iPad sheds the tremendous amount of weight that would normally be needed for a conventional in-flight entertainment system built into the headrest, which on a typical 375-seat 767 could see the iPads pay for themselves within years, if not sooner. The option will give many Aussies something to look forward to for their domestic summer vacations. In the meantime, hop past the break for a Qantas video explaining how QStreaming worked during the original trial run.

  • Delta expanding Gogo in-flight WiFi to select international flights beginning in 2013

    by 
    Joe Pollicino
    Joe Pollicino
    06.29.2012

    Delta Airlines isn't a stranger to offering WiFi on many of its domestic US flights, but using Gogo's air-to-ground connection setup has essentially kept it from taking off over the seas. That's all set to change come 2013, however, as 150 of Delta's long-haul aircraft will make use of all those high-bandwidth Ku-band capacity satellites that Gogo has been acquiring over the past few months. The updated setup will ensure that you can update your Facebook status over the likes of the Atlantic, but it won't be fully rolled out until about 2015. By that time, the airline estimates it'll be operating around 1,000 Gogo-equipped aircraft worldwide -- not too shabby. If anything, the wait to hit 10,000 feet is surely going be more interesting for all the international work-a-holics out there. Hit up the press release after the break for more details in the meantime.

  • The Engadget Interview: ViaSat CEO Mark Dankberg on Exede and the future of in-flight WiFi

    by 
    Zach Honig
    Zach Honig
    04.11.2012

    When you think about satellite internet, dismal speeds, ridiculous latency and astronomical fees are likely first to come to mind. But the only technology capable of blanketing our entire planet in connectivity is now able to provide a fast, consistent and affordable experience, thanks to one market-leading company, and the vision and leadership of Mark Dankberg. Launched from Dankberg's home in Southern California, ViaSat lit up on the map in 1986, and spent the first two decades focused on government and corporate contracts. Last year's launch of ViaSat-1, however, beamed the company straight toward the top of the North American satellite broadband market, bringing high-speed internet to the rural masses. Pair the company's Exede household product with airline contracts for in-flight WiFi, and you have one ever-growing infrastructure giant. We sat down with Dankberg -- ViaSat's CEO since inception -- at the company's Carlsbad, California headquarters, learning about the Exede service launch, a portable newsgathering rig and what the future of in-flight WiFi may look like on airlines like JetBlue and United. Join us past the break for the interview in full, and an inside look at how ViaSat plans to transform the entire satellite internet experience.

  • Gogo WiFi lands in more US Airways Airbuses and Embraers, intros Gogo Vision

    by 
    Edgar Alvarez
    Edgar Alvarez
    03.21.2012

    Gogo isn't just tossing its mid-air wireless goodies toward Virgin and American, with US Airways being the latest to join the extra perks party. Per today's announcement, the airline is stuffing Gogo WiFi in a few more planes, including the Airbus A319 and A320. Other shorter (and much smaller) aircraft, the Embraer 170, 175 and 190, are also getting the in-flight WiFi treatment. Meanwhile, a quick peek at the PR below reveals Gogo is quietly launching its Vision service, allowing passengers to watch movies, shows and have access to "exclusive" shopping deals -- though, you'll have to shell out $1 to $6 more for the privilege. Maybe now you'll actually want to seek out Express flights rather than avoid them, since you'll have far fewer passengers to fight for bandwidth.

  • FAA to take 'fresh look' at gadget restrictions on flights

    by 
    Sharif Sakr
    Sharif Sakr
    03.19.2012

    The only thing worse than the Terrible 10,000 Feet is the underlying sense that it's all so unnecessary. Why should using an iPad, Kindle or bag-holding alarm clock be banned during take-off and landing, even with all wireless comms switched off? Nick Bilton from the New York Times has been hounding the Federal Aviation Administration over this issue for a while, but he's suddenly received a reply other than "Just turn it off, sir." A senior official told him that the agency as decided to take a "fresh look" at the rules, not for cell phones, but for the myriad of other gadgets that can make a flight so much more peaceful and productive. Currently, airlines complain that they have to test each model of device individually, on every single plane in the fleet, and with a separate empty flight used for each test, before they're allowed to relax the rules for that model. That's why personal electronic devices remain so closely restricted, but also why there's so much room for a smarter solution -- even if there are still reams of red-tape to overcome before anything changes.

  • Delta teams up with Amazon to give you free WiFi access for in-flight shopping

    by 
    Edgar Alvarez
    Edgar Alvarez
    03.05.2012

    SkyMiles distributor Delta isn't a newcomer to the land of in-flight WiFi freebies. And, while this time it's not setting a time limit on your browsing, you'll have to stay within the Amazon virtual walls to take advantage. The hook-up between the airline and online retail giant will allow passengers to do some up-in-the-clouds shopping at no cost, including its Wireless store. Delta says the goal is to offer a "convenient way to shop online at 30,000 feet for things they want on the ground." Other bits announced are also costless access to content from The Wall Street Journal and People magazine, as well as more "exclusive" deals. Now, if only we could be certain folks weren't going to be hogging all the Gogo bandwidth streaming Netflix -- we'd be set.

  • Delta offers up 30 minutes of free Gogo on all CES flights

    by 
    Zach Honig
    Zach Honig
    01.07.2012

    Heading to join us at CES in Las Vegas? Delta is prepared to hook you up with 30 minutes of free in-flight WiFi on all of its flights to and from LAS beginning today. If you're flying in from the West Coast, that should have you covered for most of the trip. Otherwise, it's at least long enough to download your email or check to see if that farmland below is in Kansas or Nebraska. And if you opt to use social media during your flight, go ahead and throw in the #EngadgetCES as you rave about being able to tweet from the sky.

  • Gogo goes global: partnership with Inmarsat to give you the internet on international flights

    by 
    Michael Gorman
    Michael Gorman
    11.29.2011

    Ahh, Gogo, what a fantastic addition you've been to domestic airline travel. Besides keeping rowdy kids entertained with internet access, it affords well-traveled tech bloggers the ability to do what we do at 30,000 feet. And now, Gogo's wondrous WiFi will do the same for international passengers thanks to Inmarsat's Global Xpress satellite internet service. The partnership adds speedy Ka-band satellite technology to Gogo's existing air-to-ground service starting in 2013. After launching the Inmarsat-5 satellite in midyear, up to 50Mb/s speeds will be at your flying fingertips in some (currently undefined) regions, with worldwide coverage coming in 2014. Full details of your inflight future await in the PR after the break.

  • Gameloft bringing a dozen iPad games to Jetstar flights, curbing in-flight boredom with UNO

    by 
    Brian Heater
    Brian Heater
    11.27.2011

    What's better than playing a nice round of kick the seat of the guy in front of you? Most things, really, including the dozen iPad titles that Gameloft is bringing to Australian air carrier Jetstar's rentable iPads. Real Football, Shrek Kart, Avatar, UNO and N.O.V.A.: Near Orbit Vanguard Alliance will be coming to the carrier's Apple tablets in December, with seven more games arriving in the first quarter of next year. All games will be followed by a bonus round of make sure your tray table is stored for landing.

  • In-flight WiFi coming to 300 United and Continental aircraft beginning in mid-2012, entire fleet covered by 2015

    by 
    Donald Melanson
    Donald Melanson
    11.04.2011

    Planning to fly on United or Continental at any point over the next few years? Then it looks like your odds of having in-flight WiFi will be getting increasingly better. United Continental Holdings announced today that it's signed an agreement with Panasonic Avionics Corporation to bring satellite-based WiFi connectivity to more than 300 of its aircraft beginning in mid-2012. Those aircraft will include Airbus 319 and 320 and Boeing 747, 757, 767, 777 and 787, and the company says it expects its entire mainline fleet to be covered by 2015. No specific word on any additional content or services that will come with it (or a cost, for that matter), but the company promises that the system will "enable wireless streaming of video content."

  • Boeing hitches Android to its 787 Dreamliner ride, powers in-flight options with Google juice

    by 
    Joseph Volpe
    Joseph Volpe
    09.16.2011

    Looks like Boeing's decided to get in bed with Android a mile-high in the sky. The aerospace company has exclusively selected Google's mobile OS as the might behind its new class of 787 Dreamliners' in-flight entertainment. Currently in production jets, of which there are over 800 plus orders, will get outfitted with either a Panasonic or Thales model of the 7- to 17-inch screens. And in a strange twist of luxury privileges, first and business class passengers won't get to enjoy the touchscreen tech, as their monitors will be too large and too far out of reach. Instead, an alternate gesture-based control method is being explored by the company for elite travelers, although nothing's been solidified. Don't expect the planes to launch with the typical Android market experience, either -- apparently, "airline-specific apps" are on the way for the nascent fleets' launch. Now, if only they could replace those flight attendants with little green robots.

  • Gogo to bring enhanced WiFi to Virgin America, expands video streaming on American Airlines

    by 
    Amar Toor
    Amar Toor
    09.16.2011

    Virgin America's in-flight perks are getting even perkier. This week, the domestic carrier announced that it's bringing Gogo's ATG-4 service aboard its fleet of aircraft, in a move that promises to enhance in-flight WiFi capacity by a factor of four. The upgrade is slated to roll out during the first half of 2012, when the company will begin outfitting its planes with Gogo's directional antenna, dual-modem and EV-DO Rev. B technologies. But VA isn't the only airline getting in on the Gogo game, as the in-flight entertainment company announced this week that it's expanding its new video streaming service to American Airlines, as well. American, as you may recall, became the first airline to test the Gogo Vision service back in August, aboard its fleet of 15 Boeing 767-200 planes. Now, the streaming product is slated to expand to a full 400 of AA's aircraft, bringing about 200 movies and TV shows to entertainment-starved passengers. Movies will be available for 24 hour rentals, with TV purchases good for a full 72 hours. Unexpired rentals, meanwhile, will still be available once you land and can be accessed with the same browser and device you used aboard the flight. No word on final pricing, though Gogo is extending its introductory offer ($1 per TV show and $4 per movie) through October 15th. Taxi past the break for more details, in a pair of press releases.

  • Qantas tests iPad as in-flight entertainment

    by 
    Kelly Hodgkins
    Kelly Hodgkins
    09.15.2011

    Starting in October, customers on select Qantas flights will be able to choose an iPad for their in-flight entertainment. The iPads will come with pre-loaded TV shows, movies and music to help pass the time on the plane. Eventually, Qantas hopes to deliver this multimedia content wirelessly so passengers can use their own device to watch in-flight movies and listen music while flying. Qantas is not the only airline to offer iPads to their travelers. Jetstar is renting iPads to passengers on their A320 flights in Australia and Asia and British Airways is handing out the tablet to passengers in First Class and Business Class.

  • Virgin America and Lufthansa Systems unveil new in-flight entertainment system coming in 2012

    by 
    Terrence O'Brien
    Terrence O'Brien
    09.13.2011

    Alright, so in-flight entertainment systems aren't exactly the sort of thing that people camp out for days to get first crack at. But, for those who spend a lot of time defying the laws of gravity, an upgraded seat-back system could be the difference between a pleasant trip and urinating on the cabin floor in disgust. In late 2012 Virgin America will start rolling out a new system, developed with help from Lufthansa, called BoardConnect. We don't have all the details about the next generation of Red at the moment, but we can tell you it will include an HD monitor in every headrest, improved WiFi connectivity, and the ability to interact with your personal electronics (though, how and to what end is still somewhat unclear). Each seat will have a QWERTY-equipped remote for navigation and playing games, as well as chatting with other passengers via in-flight IM. In addition to live TV, music, games, flight tracking and on-demand movies, passengers can also order in-flight meals and peruse what we presume will be an electronic version of SkyMall -- for the shopaholics on board. Check out the PR after the break for a few more details.

  • United and Continental Airlines to hand out 11,000 iPads to its pilots

    by 
    Kelly Hodgkins
    Kelly Hodgkins
    08.23.2011

    United and Continental Airlines are throwing out their paper flight manuals and navigational charts and embracing the iPad. About 11,000 iPads will be given to all United and Continental pilots starting this month. The airline expects the iPad will replace 38 pounds of documentation per pilot and 16 million pieces of paper each year. This move to electronic documentation on the iPad is a growing trend in the airline industry. Just this year, Alaska Airlines gave iPads to their pilots and Delta Airlines is testing a similar program for its pilots. British Airways also adopted iPads for its cabin crew to help with customer service. [Via The Loop]

  • Delta testing iPad program for pilots

    by 
    Mike Schramm
    Mike Schramm
    08.18.2011

    We've already posted about Delta setting up iPads for customers to use, but the company may be making different use of Apple's tablet in the future. It's testing Apple's iPads out as "Electronic Flight Bags," or EFBs, which as far as I can tell are the documents and folders that pilots need whenever they jump in a plane to fly it somewhere. Delta's loading up iPads with GoodReader, as well as PDFs of the airplane manual, the flight itinerary and pertinent information, and anything else the pilots might need (BattleHeart, maybe?). And with the addition of in-flight Wi-Fi, pilots can even communicate while in the air with the company or even ground control. It sounds like a good plan -- Delta is rolling out a trial system now, and testing the viability of using iPads on all of its flights. The one issue I see, however, is what pilots will do if they need this information during takeoff or landing. I know it's a complete pain whenever I'm on a plane and get asked to shut down all of my electronics. Presumably, pilots would have to do the same, right? [via MacRumors]

  • Gogo launches in-air multimedia platform, details international expansion plans

    by 
    Darren Murph
    Darren Murph
    07.14.2011

    It's at least six months behind schedule at this point, but we guess late's better than even later. We'd known that Aircell Gogo (yeah, it's officially changed!) was aiming to get into the in-flight entertainment business, and today it's dishing the real dirt. It's hoping to "extend the company beyond internet connectivity," and apparently that means introducing an in-air multimedia platform. Per the company, it'll allow users to tap into "real-time travel information, destination content, news / information and exclusive shopping deals" right within their web browser, and it'll also give airlines the opportunity to offer passengers access to the latest movies and TV shows through Gogo's new streaming video product. We're guessing that last bit is what'll make legacy outfits think twice before shelling out for another round of Panasonic in-seat head units, particularly since there's no air-to-ground connectivity needed. Even today, average JPEGs are compressed when downloaded and uploaded through Gogo, making it just about impossible for folks who actually work with images to get anything finalized in the sky. Upon hearing of its initial plans, we wondered one thing: if Gogo can't handle uncompressed JPEGs, how the heck is your streaming video going to look with every other middle-seater trying to load the latest episode of Weeds? Thankfully, our fears were pushed aside after hearing that the IFE portion (read: the service that serves up multimedia) will be locally based on the plane, with an undisclosed protocol pushing material from the cockpit to your display. Executives confirmed that the goal is to serve an entire plane, but it sounds as if there will certainly be some limits in place at first -- though, unless the entire plane hops onboard with the new program on Day 1, it probably won't become an issue. Read on for more...

  • Boingo teams with Gogo for in-flight internet magic, leaves us wanting more

    by 
    Darren Murph
    Darren Murph
    06.27.2011

    So, here's the good news: Boingo Wireless has teamed up with Aircell, a company that provides WiFi in the skies. Now, the bad news: it barely matters. At first blush, we assumed a Boingo / Gogo tie-up would allow monthly subscribers to the former to get gratis access to the latter; in fact, that's not at all the case. According to the release (shown in full after the break), in-flight access "is a premium service and is not included in monthly plans," and in fact, there's not even a discount given to Boingo subscribers. The point here? To make billing even easier, since you're logging in with your Boingo credentials. Gee, thanks.

  • Portable electronic devices may / may not make your plane fall out of the sky

    by 
    Brian Heater
    Brian Heater
    06.11.2011

    We've all no doubt mocked an in-flight call to shut off all portable electronic devices at some point -- heck, we've all probably had a saucy flight attendant who's done the mocking for us. After all, the idea that our plane might plummet 30,000 feet because we're fiddling with our iPhone seems a bit silly, given all we know about portable electronics. A newly discovered study conducted by the International Air Transport Association, however, calls into question the flippant nature with which most of us dismiss those warnings. Between 2003 and 2009, the study found 75 incidents in which electronic interference may have affected flight controls, navigation systems, or set off engine indications. It's far from definitive proof -- it's more along the lines of anecdotal evidence from crew members, but hey, anything we can do help our plane keep flying is probably a good thing, right?