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Officers' Quarters: 5 tips for casual raiding in Mists
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. A few weeks ago I had a great chat with Mick from The Starting Zone podcast about casual raiding in Mists of Pandaria. We both agree that normal mode raids have become more difficult than in the last two expansions. The existence of LFR has emboldened Blizzard to tune normal more tightly than they have in recent years. If you're in a casual raiding guild that is having trouble in normal mode, here are five tips on how to improve progression and morale without pushing your raiders to the breaking point. 1. Talk about your lack of progression. For an officer, silence is deadly to morale, both during raids and after. In that silence, you know that people are whispering to each other about what's going wrong, or griping about other players. Maybe they are just sitting there stunned and disappointed, unable to muster a coherent thought. In any case, it's bad. It's up to the guild's leadership to break the silence. During the raid, talk about what's going wrong in a constructive way. Don't forget to talk about what's going right, too. Afterward, create a thread on your forums to debrief. Solicit suggestions and strategies. Encourage a dialogue. Let people vent a bit, if they have to. It helps relieve the pressure -- just be sure to moderate and make sure the discussion stays civil.
The Guild Counsel: Why broken economies hurt guilds
I have to admit, I read the recent article by Ramin Shokrizade on the pre-endgame economy of Guild Wars 2 and shrugged. He made a lot of great points, but the problems with GW2's economy are really not that unique. One of the biggest dilemmas is the fact that dropped items, like weapons and armor, really don't have any value prior to the endgame. As in many MMOs, the broker or auction house is flooded with pre-endgame armor and weapons and there's just no demand for it. There are several design flaws that play a role in why dropped items, and virtual economies in general, feel stagnant. Let's look at a few common problems in MMOs today and see why broken economies actually hurt guilds as well.
Officers' Quarters: Roster cleanup pros and cons
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. Guild rosters inevitably become bloated over time. They fill up with inactive players or throwaway alts that current members haven't dusted off for years. This week, a guild leader asks when is the right time to remove characters from the roster -- and whether we should even do it at all. I run a casual guild. One of my officers puts it thus, "We're a raiding guild that acts casual." We have a decent roster and a great group of people, but we also have a lot of people who join, show up for awhile and then disappear. Some come back in six months and some, I have no idea if they are coming back or if they are gone for good. I like my roster to reflect an active guild, which we are. My membership officer sent me a roster list and I'm in the process of going through it for names that haven't been played in over 6 months. We've been doing a purge like this for the last 3 years and, every time, there's always some consternation about removing names from the roster.
The Guild Counsel: Guild leadership isn't a job
Guild leadership is challenging, but as I've written before, sometimes guild leaders shoulder the burden of extraneous responsibilities and make the role harder than it should be. You'll often hear players referring to the leadership role as a job, meaning that it's work rather than fun. But while running a guild can be tricky at times, it shouldn't be a job, and there are some important differences between the two that are helpful reminders for guild leaders. In this week's Guild Counsel, let's look why the role of guild leader should remain distinctly separate from that of an employer.
Officers' Quarters: Defeating the needies
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. We've all been there. You invite new people to your guild. They seem like they'll be a great addition to the roster. They ask for help and you gladly offer it. They ask for more and you give more. Then they promptly ride off into the sunset. This week, an officer wants to know how to avoid being the victim of these players. Hi Scott We're a friendly, mainly social guild with helpful officers and roster. We occassionaly meet some seemingly cool, nice people that I or the officers warm up to immediately, chatting in vent, etc. They might jump right in to be active in guild chat, and otherwise give every indication that they are mature, responsible and ethical. Every now and then I guess I'm too trusting, and extend help to some of these people in the form of time, guild bank items, and even gold, and then I log in and see they've left the guild without so much as a thank you. Mind you, some of these people have accepted some rather expensive help from us. So I've decided that no matter how nice you seem, or how much any of us may like you or know you, you will have to have been in the guild a certain amount of time before getting any bank items or money, etc. say, over a certain value maybe. I'm just not sure what the specifics on this rule should be, or what else we should do to protect ourselves from these kinds of people. Any advice would be appreciated. Thanks, pj
The Guild Counsel: Finding a guild with off-peak playtimes
One of the things that always makes me grumpy about MMOs is the number of game-imposed barriers to players doing things together. Levels, gear, skill points, group and raid caps, and prerequisites are just a handful of common game designs that make it hard to be social. MMOs are getting a little better at removing those hurdles, but one they can't address is the reality of conflicting playtimes. Everyone has real life responsibilities, and that means we sometimes can't be online when our friends are. For some players, this is a constant challenge because their work, school, or family responsibilities allow them to log in only during off-peak playtimes. Last week, Massively reader Barachiel1976 brought up this very topic, and it's actually surprisingly common. So in this week's Guild Counsel, let's look at a few options for players who want to be part of a guild but can't play during peak playtimes.
Officers' Quarters: Reworking a guild concept
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. Ideas for unique guild concepts are hard to come by. This week, a guild leader who thought she had a winning formula finds out that no one is interested. Let's look at what she came up with and how we can rework her ideas to entice more recruits. I have recently transferred from Nazgrel to the RP server of Moon Guard. I did this with a certain goal in mind, to establish an all Goblin Trade Guild. I have hit a crucial snag however and can't seem to generate any interest in my Guild idea. One major selling point of my Trade Guild would be that we would hold a monthly [Bazaar] in which other Guilds would be encouraged to join in and sell their wares along with us. Using [Gryphonheart Items] we would create an item catalog and haggle over prices. I was hoping that this would help revitalize the role play community. Nothing I have tried has worked to recruit Any suggestions?
The Guild Counsel: Jumping from casual to endgame
It's a classic scenario that's all too common: A guild builds up a solid roster, with enthusiastic members, and decides to make the leap from casual to hardcore. But that leap can sometimes become a free-fall spiral and a potential guild-breaker. How does a guild shift gears and go from easygoing to endgame? Let's look at a few ways to make it work and avoid the growing pains in the process.
Why don't you tank or heal?
I had an interesting conversation on Twitter with Bashiok late last night on one of the trickier questions Blizzard face in their current content, and indeed, in queue-able content since they introduced the dungeon finder, and latterly the raid finder. @jagoex The off-spec loot option in 5.3 might help a bit. Some future ideas may help a bit. How do we get more people to tank/heal? - Bashiok (@Bashiok) April 8, 2013 The key is, of course, the final sentence. How does Blizzard get more people to tank, and indeed, to heal? It seems to us here at WoW Insider that a key part to answering that question is to establish what's stopping people tanking and healing in the first place. Hence the question in the header, why don't you tank or heal? Why does it matter? Well, for those who don't tank or heal, there are currently rather long queues, in the Raid Finder as well as the Dungeon Finder. If whatever's stopping people can be dealt with, and more players take on these roles, then queue times will drop for everyone. WoW Insider has some theories about potential things that are stopping people, but do tell us what you think.
Officers' Quarters: Charter pirates
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. I never thought I'd be writing an OQ column about intellectual property, but here we are: Hi Scott, I'll make this short and to the point, because I'm honestly at the end of my rope with just how disrespectful, inconsiderate, and shady some folks who play this game are. Without going into too much detail, we removed some folks from our guild a few weeks ago; they tried to poach our members and couldn't, so they ended up stealing our charter instead. I found out because I noticed them advertising in trade chat, so I scoped their website out. Lo and behold, there were MY words I worked so dutifully on, for many hours, over the course of a few weeks, with my co-GM and other officers. This charter was the result of almost a year's worth of questions, concerns, comments, and experiences we all have shared since forming our guild, and to see another guild just blatantly rip it off was infuriating.
The Guild Counsel: Managing mistakes
Despite what some folks say, running a multi-party event (raiding, PvPing, dynamic events) is hard. There are the logistical issues of trying to coordinate many players who are scattered all around the world and rely on only voice chat and typed text to communicate. There's the need to instantly react to changes during the course of battle, and the larger the party, the slower the reaction time. And there are even nuances in how individuals approach various situations, which has a ripple effect on the others. Tank Bob might prefer to pull a boss to a different spot than Tank Susie. Or Sniper Sally might be used to peeling away and taking up a position in a tree while Captain Pete prefers to charge in as one force. Suffice it to say, there are plenty of mistakes that happen any time large numbers of players get together, and it's often difficult to sort out which ones warrant a player's removal from the force and which ones don't. Let's take a look at how to handle mistakes in this week's Guild Counsel.
Officers' Quarters: B teamed
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. This week's email comes from a player whose guild recently made the always-difficult, always-drama-fueling decision to form an A team out of their raiders. Is creating an A team the right move? When you wind up on the B team, what's next? Hi Scott, I'm a member of a medium-sized guild that has been running two raid teams simultaneously up until recently. These teams weren't fixed; group composition was mixed up every week. I rather enjoyed that, as it meant that I got to play and interact with lots of different guild members, and there was little room for cliquishness. However, the other day guild leadership announced that this was all going to change. Going forward, most of the officers will be in a fixed "progression team" while the rest of us will be left to our own devices. There should still be enough of us left to form a second team, but we'd pretty much have to make it work ourselves.
The Horde rebellion, loyalty, and leadership
Loyalty, and its limits, are pretty big underlying themes in WoW's current story arc. As of patch 5.1, the WoW poster child for complex loyalties and their consequences is Aethas Sunreaver. Aethas has a divided heart. He is a blood elf (and was, once upon a time, a high elf) and as such, he is loyal to Quel'Thalas. But he is also a citizen of Dalaran, it's his adopted homeland, and he also wishes to be loyal to Dalaran. These are loyalties he has tried to juggle for three expansions now, and they finally, inevitably, came to a head. Aethas' failure in patch 5.1 lies in either his own arrogance or naivete, that he couldn't see the truth: in this day and age, in Azeroth, those loyalties were irreconcilable. Once Quel'Thalas had decided to ally with the Horde, a longtime enemy of Dalaran, it was only a matter of time before that political division bore consequences for individuals. Aethas' own refusal to choose is ultimately what led to his choice being forced. I feel for Aethas, in this sense. I sympathize with his impulse toward reconciliation. Why shouldn't he have tried? History was on his side. Quel'Thalas and Dalaran have, in fact, been traditional allies for quite a long time, much longer than they have been enemies. I don't think his hope was unreasonable, but it did turn out to be impossible. There is just too much bad blood - on many sides - for any sort of truce to exist at this point, and it will likely be a very long time before those wounds are healed enough for bridges to be rebuilt. Sometimes compromise just isn't an option. Fair warning: there are minor spoilers for patch 5.3 below the cut.
PAX East 2013: SOE's Linda Carlson on the state of the community
How many times have you found yourself asking, "Why won't the devs just listen?!" For any loyal MMO fan, it can be extremely frustrating to see feedback seemingly get ignored, and sometimes it feels as if there's a huge wall separating the fans from the developers. Linda Carlson, SOE's Director of Global Community Relations, spoke with Massively at this year's PAX East to talk about SOE's efforts to break down that wall and improve the relationship between players and developers into something that's more collaborative, rather than contentious. Whether you're the most loyal SOE fan or someone who's vowed never to play another SOE game, you might be surprised at what she has to say.
Officers' Quarters: 5 arguments for guild halls
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. A few weeks ago, a Twitter user named Quentin Charton asked Ghostcrawler whether WoW could eventually have guild housing. Ghostcrawler's reply was "We worry that guild housing is only content for the guild leaders." If implemented properly, I think guild halls could be a home run for WoW. Here are five reasons why. 1. Guild leaders and officers deserve in-game rewards. Ghostcrawler doesn't want to create content just for guild leaders. My question is, why not? Leading a guild is not easy. It requires making sacrifices, both in-game and in the real world, since it takes time and energy. Don't guild leaders and their officers deserve a few small in-game perks? I agree that the entire guild hall experience shouldn't be for officers only. However, a guild hall could have a special place in it for officers. You could call it something simple like, say, off the top of my head . . . the "Officers' Quarters." This location would have a few small bonuses for them, like a flask vending machine you can use once a day (like Blingtron). Such a perk would be a welcome thank you to the players who make all the best group content in WoW happen.
The Guild Counsel: The suggestion box gone wrong
"Does anyone have any suggestions?" If there's one question that a guild leader should never ask, it's that one. Don't get me wrong; I believe feedback is an essential part of running a successful guild. But there's a right and a wrong way to solicit it, and having the equivalent of a "suggestion box" is not the best way to get the feedback you need. In today's Guild Counsel, let's look at how the concept of a suggestion box (or holding open-ended discussions for player feedback) can make guild leadership difficult. And we'll look at some ways to get the suggestions you need to keep things running smoothly in guild.
The Guild Counsel: Signs that it's time for a break
We've all had moments of frustration in MMOs, but if you're part of a guild, that frustration can have a ripple effect that causes real tension. Class balance issues, game nerfs, slow content updates, and game bugs are just a few ways in which MMOs annoy us. Add to that the challenges of being in a guild with other players, and it's no wonder that some players reach their boiling point. Frustration is normal, but when does it reach a point that it's time to take a break? In this week's Guild Counsel, let's look at when it might be time for a player to consider taking a little hiatus from either the guild or the game.
Officers' Quarters: Casual raiding's demise?
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. Cataclysm's introduction of the Raid Finder, or LFR, has certainly affected all levels of raiding. But will it eventually bring about the end of small, casual raiding guilds, as one officer fears? Or does it mean that he needs to change his approach? Hey Scott, I'm an officer in a small, casual raiding guild. By "casual" I mean we only raid two nights a week from 9-12, and typically we run a 10% nerf behind when it comes to clearing content. Our niche has always been as a "friendly community that offers members the chance to experience content in a laid-back atmosphere." Here's my question . . . what do you see as the impact of LFR (and to a lesser extent, LFG) on casual raiding guilds such as ours? Personally, I've always viewed it as a negative. LFR erodes the need for community in the game. Meanwhile, for the casual raiding guild, the biggest draw we can offer to players on our realms is our sense of "community".
The Guild Counsel: Dealing with problem players
Whether she's an in-your-face, type A general or a laid-back denmother, no guild leader enjoys dealing with disruptive players. There's enough to manage as it is, and problem members can put the leader in a very difficult position. But if not handled correctly, that member can cause no end of problems in the guild and potentially even destroy it. It's easy to say, "kick 'em!" but that could backfire and cause even more drama. Dealing with problem players is complicated but not impossible. In today's Guild Counsel, let's look at a few things to consider.
Officers' Quarters: Beyond recruiting
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. If you create a guild with a very specific type of player in mind, keeping those players should be easy, right? As one guild leader found out, it's not as simple as it seems. Hi Scott. ... I've got a guild of 50 people (10-30 people and their alts) and I seem to have hit a wall. I put posts up, I scour WoW Insider for ways to market my guild (thanks for the shoutout, drama mamas) and I try to keep things interesting but nobody ever signs on anymore. We've got a core group of about... oh I'd say 5-10 people who still sign on every few days. How in the hell are we supposed to be a guild for disabled people and friends of the disabled when nobody signs on?
