playstationnetwork
Latest
Sony exec says PSN hack was 'a great experience,' apparently means it
The following are what most humans would call "great experiences": eating gelato on a hot summer's day, riding a tandem bike with Anthony Hopkins, or, in the case of Sony executive Tim Schaaff, having your life's work nearly destroyed by a band of hackers. Because for Schaaff, president of Sony Network Entertainment, this spring's persistent PSN outage wasn't so much devastating as it was... enlightening. Here's how he described the hack (and ensuing epiphany) to VentureBeat's Dylan Tweney: "I think for people running network businesses, it's not just about improving your security, because I've never talked to a security expert who said, 'As long you do the following three things you'll be fine, because hackers won't get you... the question is how do you build your life so you're able to cope with those things. It's been a great experience." Phenomenal as it must've felt to get in touch with his inner defeatist, Schaaff admitted that he "would not like to do it again" -- probably because his mouth can only house one foot at a time.
Sony brings PSN back online in Japan, wants us to forget about all that hacking nonsense
Is it over? Is it finally all over? Sony would certainly like to think so, finally bringing its PSN service back online for gamers in its home country of Japan as expected. PlayStation players throughout most of the world have been getting their Resistance on for at least a month now, US services leading the way back in May, but the Japanese government had previously asked Sony to keep things on the DL until it was doubly, triply sure all was good. Given that it only took three days after that initial re-launch for people to find another PSN exploit, that's looking like it was the right call.
Sony PSN 'Welcome Back' promotion extended... for one more day
Welcome back. Again. Chances are, anyone planning to grab those PSN freebies took their share when the promotion launched last month, but just in case you've been holding out, Sony's giving you another 24 hours (from now) to download your pair of free PS3 and PSP games, 100 virtual items from PlayStation Home, and 30 days of PlayStation Plus. After then, you better be prepared to pay up for your copy of Dead Nation or LittleBigPlanet. The whole gratis shebang goes offline for good at 9AM Pacific Time tomorrow -- just before the PlayStation Store is set to open for business in Japan.
PlayStation Store, Qriocity returning to Japan this week, completing global PSN restoration
Sony's 'Welcome Back' campaign may have drawn to a close a bit early, but the PlayStation Network won't make its full return to Japan until later this week. As of July 6th, Japanese gamers will once again be able to access the PlayStation Store and Qriocity, bringing an end to a nearly three-month suspension enacted after April's widespread data breach. These services have already been reintroduced across other parts of the globe, but Sony encountered notably stiffer resistance in its homeland, where authorities demanded assurance of the PSN's security before allowing it to relaunch within their borders. The PlayStation Store remained down throughout Sony's negotiations with government officials, but company spokesman Satoshi Fukuoka says those discussions have advanced far enough for full services to resume. The PSN's long-awaited return to Japan will also signal its full global restoration, meaning that Sony may finally be able to put the saga to rest -- and try to forget about that $170 million it lost in the process.
Sony rolls up the PSN 'Welcome Back' mat this Sunday, takes free entertainment with it
Four weeks ago today, Sony announced its 'Welcome Back' campaign following the weeks-long PSN outage that began in April. Now, the program is entering its final weekend, giving you just two more days to download your pair of free PS3 or PSP games, along with 100 virtual items from PlayStation Home and 30 days of PlayStation Plus. To claim your gratis package from the PlayStation Store, click on the "Welcome Back" tab and make your pick. Sure, a few handouts may not make up for those countless days you spent offline, contemplating a switch to other networks, but free stuff is free stuff, so head over to PSN to claim what's rightfully yours before the clock strikes midnight on July 3rd.
Three suspected members of Anonymous arrested in Spain
The long arm of the law may have finally caught up with some of the hackers behind the recent (and seemingly endless) PSN outage. Authorities in Spain say they have arrested three members of the hacktivist collective Anonymous and seized at least one computer used in the attacks on Sony. Those arrested are believed to have been important in coordinating the group's activities in the country and to have distributed the Loic DDoS tool to others. Now, of course, the Spanish government will have to be on high alert -- if we know one thing about Anonymous, it's that it is not trigger shy when it comes to exacting revenge.
PSN 'Welcome Back' package is here, our long global nightmare is over
O frabjous day! Callooh! Callay! Seriously, even a few Engadget editors are chortling in joy. PSN and Qriocity service has been restored in the Americas, Europe, and Asia and to celebrate (and soothe the seething frustration of its customers) Sony has launched its "welcome back" program. To be eligible you'll have to have been a member before April 20th but, otherwise, it's relatively qualifier free. Fire up the PlayStation Store and head to the "Welcome Back" tab to claim your pair of free games (you've got five different options on the PS3 and four on the PSP). In addition everyone gets a month of PlayStation Plus gratis and there's a selection of "On Us" movie rentals available over the weekend. There are a few other freebies to placate the masses too, like 100 free items in PlayStation Home, while Current Plus and Music Unlimited Premium subscribers get a 60 and 30 day handout respectively. If you've got any burning questions yet to be answered, check out the rather lengthy FAQ at source link and enjoy! It's not everyday that a company just throws open the flood gates on free stuff.
Sony begins full restoration of its PSN and Qriocity services (update: intermittent issues)
Can it be happening? Is Sony's security nightmare finally over? Seems to be. On Tuesday, Sony promised full restoration of its PlayStation Network and Qriocity services in the Americas, Europe, and Asia (excluding Japan, Hong Kong, and South Korea) by the end of the week. Now Sony is proclaiming that today is the day for full restoration with details of its "welcome back" package to be announced from each region. The PlayStation Store is already up with a "huge lineup" of new games, demos, add-ons, themes, avatars, and videos along with an updated Playstation Plus. Hey, look on the bright side Sony, even though you've lost the confidence of millions of your customers, at least now they're aware of your Qriocity service. Full press release after the break. Update: Working fine for us from London. We signed in to the PlayStation Store and even fired up Black Ops multiplayer just for kicks. Update 2: We're now seeing error "80710D36" occasionally when trying to access the PlayStation Store, presumably due to congestion. We're seeing this from both London and New York.
Sony promises global PSN restoration by week's end, except in some parts of Asia
It looks like Sony's long, PSN nightmare is finally coming to an end -- almost. Today, the company announced that it will restore PlayStation Network and Qriocity services in the Americas, Europe and most of Asia by week's end. The only exceptions are Hong Kong, South Korea and Japan, where users will have to await further details before regaining full access. Speaking to the Wall Street Journal, spokeswoman Yuki Kobayashi added that Sony is in the process of finalizing an agreement to protect credit card owners in these three countries, where authorities have taken a particularly cautious approach to the data breach. This means that the company won't see global restoration by the end of May, as previously hoped, but Kobayashi said the plans were delayed simply because Sony needed more time to fully secure its infrastructure (sound familiar?). You can read a lengthier explanation in the press release after the break.
Sony says PlayStation Network will return to Asia, starting tomorrow
Good news, Asia -- the PlayStation Network is finally coming back. Today, Sony announced that it will restore its gaming network across the continent, more than a month after falling prey to a crippling data breach. The company's PSN services are already up and running across other parts of the world and, beginning tomorrow, will light up once again in Taiwan, Singapore, Malaysia, Indonesia, Thailand and even Japan, which had been harboring serious reservations about the network's security. Gamers in South Korea and Hong Kong, meanwhile, will have to wait a little longer before returning to normalcy, though Sony is hoping to completely resolve the issue by the end of the month. The company certainly seems eager to put this saga to bed, and for understandable reasons. The incident has already cost Sony an estimated $171 million in revenue -- not to mention the untold numbers of suddenly wary consumers.
Sony makes good, doles out identity protection activation codes for PSN and Qriocity users
Still feeling burned by Sony's record-breaking PlayStation Network outage? Fret not, promised reparations have arrived: a short form on the PlayStation website is now distributing activation codes for a free year of Debix AllClear ID Plus identity theft protection. The offer is good for all US PSN and Qriocity account holders who activate before June 28th, netting users up to $1 million in identity theft insurance coverage. Feel better? Hit the source link below to get your redemption code.
Sony's 'Welcome Back' campaign apologizes to distraught PSN users with free games, good vibes
Remember the recent PlayStation Network outage? You know the one, right? It started in late-April and lasted up through this weekend's phased restoration (and continues on for many un-phased users). Well, Sony would like to sincerely apologize for the whole thing the best way it knows how: free video games. The company today announced its "Welcome Back" program, which is letting all existing PSN and Qriocity users in North America pick two of the following games: Dead Nation, inFAMOUS, LittleBigPlanet, Super Stardust HD, and Wipeout HD + Fury. PSP users, meanwhile, can chose two from LittleBigPlanet, ModNation Racers, Pursuit Force, and Kill Liberation. You can claim the games at some point in the next 30 days, and once you've downloaded, they're yours to keep. The gesture may well prove too little, too late for many disgruntled users -- but even they'll likely have trouble staying angry at Sackboy's adorable little dirt-stained mug.
Japan won't allow Sony to turn PSN back on until it's assured it's safe
Sony may be busy flipping the PlayStation Network switch back to the "on" position around the globe, but one locale where it won't be doing so just yet is its homeland of Japan. The Dow Jones newshounds report that the Japanese government refuses to allow Sony to reactivate its ailing network until satisfaction is reached on a couple of outstanding issues. The first is that the company's promised counter-hacking measures announced on May 1st have not yet been fully enacted -- though details of what has or hasn't been done yet are understandably unavailable -- and the second is that Japan wants to see further preventive measures taken to ensure users' credit card numbers and other private data won't be exposed through their use of Sony's online services again. These sound like rational demands to us, and Sony is already in talks with the authorities to make sure it lives up to their expectations.
PlayStation Network restoration spreads across the world (update)
Now that North America has been thoroughly blanketed in the beautiful green light of a working PlayStation Network, it's time for other countries to sign on too, and the first out of the gate are the United Kingdom, Ireland and unspecified nations in the Middle East. Sony's official PlayStation Europe Twitter account reports that parts of the EMEA are beginning to light up now, and while there's no convenient map for you to monitor the rollout this time around, you can still get updates straight from the source -- follow the Twitter feed at our source link and Sony should let you know when to get your game on. Update: Looks like it's not just the EMEA, as PSN's spreading across the world -- as of noon PST, it's lighting up the smiles of bereaved gamers and music lovers in Australia, New Zealand, Mexico and South America as well. Update 2: We're hearing that the UK, Ireland and the Middle East actually went dark again for a tad, but now they should be up again. Update 3: Sony's having a bit of difficulty getting millions of passwords reset in such a short time, due to a number of things, including ISPs that are automatically blocking or delaying the huge influx of email password change requests. Give it time, folks.
PlayStation 3 system update 3.61 available now, 'phased restoration' of PSN begins today (update)
Ladies and gentlemen, your PS3 may technically be able to connect to PlayStation Network now, but we're not through the woods yet -- today, Sony is issuing a mandatory System Update (v3.61) which will prepare your game machine for that magical day when the company actually throws the switch. In the meanwhile, Sony says the update will prompt you to change your PlayStation Network password, which will likely rank among the easiest decisions that you've ever made. Update: Sony's just announced that a "phased restoration" of PlayStation Network and Qriocity is beginning today, and that online gaming, Music Unlimited, Netflix, Hulu, Vudu and MLB.TV should rolling out right now in Europe and North America. Watch cool cat Kaz Hirai deliver the good news in a video after the break. Update 2: Sony's got a map of the US up, and will be lighting up individual states -- check out our more coverage link to get a rough idea of when you'll be able to play. The company also says it plans to have PlayStation Network fully functional by the end of May. PR after the break. Update 3: The restoration is beginning now: we're seeing Maine, New Hampshire, Massachusetts, Rhode Island, Maryland, Vermont, Connecticut, New York, New Jersey, and California. And would you look at that, the southeast just got its due: Florida, Georgia, North and South Carolina have PSN too... and as of 10:18PM PST, you can add Delaware, Pennsylvania, both Virginias, Ohio, Indiana and Michigan to that list. Update 4: Annnnnd we should all be back. Sleep well, PSN users. By the way, Sony Online Entertainment (the MMO division) has a list of the free goodies you'll get for your inconvenience -- read it at the link below. Update 5: Sony just flipped the international switch -- PSN's rolling out across the world. [Thanks to everyone who sent this in]
Sony misses promised PlayStation Network and Qriocity restoration date, begs for more patience
Whoops. If you'll recall, Sony held what can only be described as an emergency press event in Japan a week ago in order to issue a number of assurances about the resumption of service as it relates to the PlayStation Network and Qriocity. Seven days later, things are still as dead as they were pre-Cinco de Mayo. This evening, the company's Senior Director of Corporate Communications Patrick Seybold punched out a quick update to let the world know that they could actually leave the house and find something else to entertain 'em -- like it or not, PSN isn't coming back online today. The reason? On May 1st, Sony was apparently "unaware of the extent of the attack on Sony Online Entertainment servers," and now, it's spinning its wheels in order to restore security on the network and "ensure" that user data is safe. Mr. Seybold seems to understand that you're overly anxious about getting back into the swing of things, and he's even going so far as to ask your trust that Sony's doing "everything [it] can" to get the lights blinking once more. Oh, and if you were planning on visiting that source link just to find the new ETA... don't. Sony's planning to update you "as soon as it can." [Thanks, Alex]
Engadget Podcast 238 - 05.06.2011
We'll tell you what: if you even blink these days, you're gonna miss a special guest on the Engadget Podcast. This week we've got Joystiq's Chris Grant in the house to shoot the shizzle on Sony's network hurt and the Wii 3D IMAX rumors bubbling up all around us. And we lure Richard Lawler to step out on his old lady, the Engadget HD Podcast, for a romp on the possibly slightly wilder side of the tracks. Let's do it: let's talk tech.Host: Tim StevensGuests: Chris Grant, Brian Heater, Richard LawlerProducer: Trent WolbeMusic: You Shook Me All Night Long02:15 - Apple iMac hands-on, with dual 30-inch displays! (video)03:00 - Apple iMac refresh official: Thunderbolt and next gen quad-core processors03:45 - AT&T officially announces HP Veer 4G, available May 15th for $100 (update)04:55 - Star Wars Blu-ray set ships Sept. 12th/16th (world/NA), has 40 hours of special features06:35 - Dish Network, EchoStar will pay TiVo $500 million to settle DVR lawsuit07:55 - Latest Windows 8 leaks reveal cloud-based settings, more app store evidence09:35 - Droid Charge review11:16 - Verizon document suggests LG Revolution will have Netflix pre-installed13:47 - Sony promises 'phased restoration' of PlayStation Network and Qriocity starting this week20:22 - Sony woes continue as SOE confirms data breach (update: 24.6 million accounts affected)31:03 - Sony responds to Congress: all 77 million PSN accounts compromised, finger pointed at Anonymous33:52 - BlackBerry Bold 9900 hands-on (update: video)34:30 - BlackBerry Bold 9900 and 9930 (Bold Touch) official34:45 - BlackBerry Bold Touch makes brief appearance on RIM's website35:05 - Android apps on PlayBook eyes-on (video)35:48 - RIM announces BlackBerry 7 OS with better browser and BlackBerry Balance, but no legacy support38:10 - Nintendo drops Wii price to $150 from May 15th, throws in a free Wii Wheel and copy of Mario Kart48:05 - Nielsen estimates show first drop in TV ownership in 20 years, Mayans nod approvingly50:40 - We won some Webby Awards, and now you can win a BlackBerry PlayBook!51:44 - Listener questionsHear the podcastSubscribe to the podcast[iTunes] Subscribe to the Podcast directly in iTunes (enhanced AAC).[RSS MP3] Add the Engadget Podcast feed (in MP3) to your RSS aggregator and have the show delivered automatically.[RSS AAC] Add the Engadget Podcast feed (in enhanced AAC) to your RSS aggregator.[Zune] Subscribe to the Podcast directly in the Zune MarketplaceDownload the podcastLISTEN (MP3)LISTEN (AAC)LISTEN (OGG)Contact the podcastSend your questions to @tim_stevens.Twitter: @tim_stevens @bheater @chrisgrant @rjcc
Sony offers free Debix identify theft protection for PSN and Qriocity hack victims in US
Sony's "Welcome Back" package of free software and PlayStation Plus subscriptions was a nice gesture, but it won't help you if your credit card gets fraudulently charged in the aftermath of the PlayStation Network debacle. That, however, is exactly what Debix is for. Sony's announced that it will provide a complimentary one-year subscription to Debix's "AllClear ID Plus" identity theft protection service to all PlayStation Network and Qriocity account holders in the United States, which will attempt to protect your personal data from harm, by both monitoring known criminal activity for your private digits and providing up to $1 million in ID theft insurance coverage. We've never used Debix, so we can't vouch for its reliability, and this particular plan admittedly doesn't look quite as comprehensive as the one Debix offers regular customers for $10 a month. Still, some peace of mind is a heck of a lot better than none, so we think we might take Sony up on its offer and sign up by the June 18th deadline. If you'd like to join us, you should find an activation code in your inbox before long.
Sony responds to Congress: all 77 million PSN accounts compromised, finger pointed at Anonymous
We've heard Sony explain itself at length regarding the gigantic PlayStation Network breach, but this might be the most useful version of the story yet -- it's the one that Sony's Kaz Hirai is forwarding to US Congress members concerned about your personal information. The official PlayStation.Blog has the full English document up on Flickr for your perusal, and we'll warn you it's much the same tale -- Sony says all 77 million PSN and Qriocity accounts have had information stolen, but the company's still not sure exactly which pieces have gone missing, whether credit card numbers are compromised or not, or who could be behind the hack. Sony does say, however, that it had 12.3 million credit card numbers on file, and 5.6 million of them from the US, and that investigators found a file on one of the servers named "Anonymous" with the words "We are Legion" inside it. Hard to draw many conclusions from that. Update: Anonymous has apparently responded saying it "has never been known to have engaged in credit card theft."
Sony promises 'phased restoration' of PlayStation Network and Qriocity starting this week
Sony made quite a few promises this morning about how it intends to deal with the fallout from the PlayStation Network outage and breach when it wasn't profusely and solemnly apologizing -- you can find our liveblog right here -- including improved security measures and a few token handouts of 30-day free subscriptions to PlayStation Plus and Qriocity and possibly some free software. Perhaps more importantly for you gamers, Kaz Hirai told reporters that services will resume "soon," and by the end of the week we should see some functionality return. Of course, it made those promises in Japanese, but if you want an English copy you won't have to look far, as the official PlayStation.Blog got hold of a press release with them all spelled out. Find the full document after the break.
