Satisfaction

07.31.13
Samsung edges past Apple in US smartphone satisfaction study, but reverse is true in Korea
07.31.13

Samsung edges past Apple in US smartphone satisfaction study, but reverse is true in Korea

What a difference a year makes. Apple topped American Customer Satisfaction Index's smartphone ran...

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06.10.13
More than 600 million iOS devices sold, Tim Cook says
06.10.13

More than 600 million iOS devices sold, Tim Cook says

Tim Cook is on stage in California right now talking iOS numbers, and as you might imagine, th...

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03.21.13
J.D. Power: average smartphone satisfaction is up, fights are fierce for second place
03.21.13

J.D. Power: average smartphone satisfaction is up, fights are fierce for second place

Satisfaction studies can sound like broken records, with familiar leaders and positions that don't...

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12.19.12
Asus, Samsung top TechHive's tablet satisfaction survey
12.19.12

Asus, Samsung top TechHive's tablet satisfaction survey

While Apple is certainly selling the most tablets thanks to the wild popularity of the iPad and...

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05.16.12
iPhone waltzes into top spot of US phone satisfaction index, small carriers trump the giants
05.16.12

iPhone waltzes into top spot of US phone satisfaction index, small carriers trump the giants

We know almost too well how smartphones perform in US market share; what we don't usually see is h...

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12.07.11
Consumer Reports: Verizon has highest satisfaction rate among major US carriers, AT&T is lowest
12.07.11

Consumer Reports: Verizon has highest satisfaction rate among major US carriers, AT&T is lowest

It's annual satisfaction survey time for Consumer Reports, and the magazine has a few results to sha...

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12.01.11
iPhone 4S customers report 96% satisfaction rate
12.01.11

iPhone 4S customers report 96% satisfaction rate

The iPhone 4S has been out for about six weeks, and owners have had time to learn the ins and o...

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09.09.11
Apple tops J.D. Power customer satisfaction survey, grim reading for RIM and Nokia
09.09.11

Apple tops J.D. Power customer satisfaction survey, grim reading for RIM and Nokia

Not only is Apple shipping the most smartphones, it's also shipping the best smartphones -- if yo...

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09.08.11
Apple takes top spot in J.D. Power smartphone ratings five years in a row
09.08.11

Apple takes top spot in J.D. Power smartphone ratings five years in a row

For the fifth year in a row, Apple's iPhone has taken top spot on the J.D. Power and Associates...

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