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Ticketmaster caught enlisting pro scalpers for online resales (updated)
Ticketmaster claims it's fighting scalpers tooth and nail, but it may be aiding them in private. Exposés at CBC News and the Toronto Star have shown the company courting professional scalpers, even when it's clear they're using bots or otherwise violating Ticketmaster's terms of service. The company quietly launched a secretive ticket inventory system, TradeDesk, that lets scalpers upload high volumes of tickets and quickly resell them at the price of their choice. Moreover, Ticketmaster salespeople caught on camera were adamant that they didn't verify whether or not TradeDesk users were violating terms of service, including the use of bots -- at least one rep was fully aware of the activity.
Nine Inch Nails skips online ticket sales to fight scalper bots
Nine Inch Nails will not sell tickets online for its just-announced "Cold and Black and Infinite" theater tour this fall. Instead, NIN mastermind Trent Reznor is going old-school in an effort to beat the ticket bots: You'll have to wait in line at the venue. Each person can buy up to four tickets. Why? Let Reznor explain it to you himself:
UK watchdog threatens ticket resale sites with court action
The UK's competition watchdog has fired another warning shot against secondary ticketing websites. The Competition and Markets Authority (CMA) is partway through an investigation and says it has "widespread concerns" about the information sites are providing customers before they press purchase. All of them should provide details about their seats, the person they are buying the tickets from, and any restrictions that could deny them access to the event. Some websites are complying, however the regulator has also "gathered evidence which it considers reveal breaches of the law." It's now asking websites to clean up their act or face legal action.
'Hamilton' battles ticket bots with a hand from Ticketmaster
The people behind Hamilton aren't just counting on laws to combat ticket bots -- they're enlisting the help of the ticket providers as well. Ticketmaster has revealed that it will use its recent Verified Fan feature to give you a better chance of seeing Hamilton, the Schuyler sisters and Burr strut on a Broadway stage between March and August 2018. As with other Verified Fan plays, like Harry Potter and the Cursed Child, the process has fans registering on a website to signal their interest -- Ticketmaster then combs over registrations based on data and sends codes via text message to those who pass scrutiny.
UK to make online ticket-buying bots illegal
A new amendment slipped into the Digital Economy Bill, which is now pretty close to becoming UK law, would make the use of online tout bots that hoover up tickets to popular music, sport and other events a criminal offense punishable by unlimited fines (but not imprisonment). Websites typically limit the number of tickets an individual can buy for obvious reasons, but computerized tools that circumvent these caps allow scalpers to buy more than their fair share, if there is such a thing in this context.
President Obama signs nationwide ticket-bot ban into law
New York already passed legislation banning the use of ticket buying bots, but President Obama has just made the ban a nationwide law. Today, the president signed the "Better Online Ticket Sales (BOTS) Act of 2016" which makes it illegal to use software to purchase tickets to popular events. Of course, the end goal of doing so is to resell them at a higher price. As you might expect, the law aims to give the general public a fair shot at concerts, sporting events and more that sell out quickly.
'Hamilton' creator Miranda joins the fight against ticket bots
Hate that ticket bots robbed you of a chance to see that big concert or musical? So does Lin-Manuel Miranda. The Hamilton author is teaming up with Senator Charles Schumer to promote a proposed federal bill, the Better Online Ticket Sales Act (BOTS Act, geddit?), that would fine bot users $16,000 for every ticket they sell. That's far harsher than in Schumer's own New York state, where a recently passed law tops out at a $1,000 total fine and no more than a year in prison. Miranda is coming aboard as proof that these bots can do real damage -- scalpers made roughly $15.5 million from Hamilton alone, and jacked prices from $189 to as much as $2,000. It'd also start a task force that would detect these bootleggers.
NY Attorney General takes aim at high-tech ticket scalpers
The state of New York has been known to take the lead on matters of consumer protection, and it looks like Attorney General Eric Schneiderman will do so once more. Schneiderman's office released a report titled "Obstructed View: What's Blocking New Yorkers from Getting Tickets" that details the "fixed game" of trying to secure admission to high-profile events. Following a three-year investigation, the report discusses an online ticketing business where brokers are use bots and other tech to nab loads of tickets in seconds. Of course, those tickets are then resold at higher prices based on demand.
