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  • Leaked user guides suggest Virgin Mobile Canada about to hit the hardware mother lode

    by 
    Chris Ziegler
    Chris Ziegler
    01.18.2010

    Virgin Mobile's Sprint-owned US outpost has a reputation as a fairly basic, low-end network -- but things are a little different up north where smartphones have been in Virgin Canada's vocabulary for some time. Well, things are about to get really interesting -- perhaps in an effort to fend off WIND's advances -- on news of an all-too-brief user guide leak on Virgin's official support site. As smartphones go, it looks like customers can expect the iPhone 3G, iPhone 3GS, BlackBerry Bold 9700 and Curve 8530, and data fiends will be pleased to see the addition of a MiFi and a branded version of the MC998D stick. Perhaps the most interesting thing here is that Virgin appears to be planning to release both CDMA and HSPA devices going forward (the 8530 versus the 9700, for example) -- a symptom of parent company Bell's recent switch. The guides are now gone, but in all likelihood, we'll be seeing some (or all) of this stuff pop back up again in the near future.

  • LG marks belated Android entry with GW620 UK launch

    by 
    Vlad Savov
    Vlad Savov
    01.18.2010

    Hey, you know what's hot right now? Android 1.5. You know what else? Resistive touchscreens and chunky bodies, the ladies just can't get enough of them. Good thing too, since in some alternate universe where the Motorola Droid, HTC HD2 and the Nexus One existed, this LG GW620 -- hereafter to be known as the InTouch Max -- would look like it's arriving about a year too late to matter. A phone that's been teased and promoted since September, it has finally found homes on Virgin Mobile and T-Mobile in the UK, where unwitting victims can have it forced upon them for free when they sign up to long-term contracts costing at least £20 ($32.50) per month. Hit the source link for more details, if you must.

  • Sprint finalizes Virgin Mobile USA acquisition, rushes out to snag some cranberry sauce

    by 
    Darren Murph
    Darren Murph
    11.24.2009

    It's hard to say if these guys were just looking to get this whole thing finalized before the holiday break, but either way, all the requisite i's have been dotted and t's crossed. As of today, Sprint Nextel has acquired Virgin Mobile USA -- a process that began back in late July -- and frankly, there's nothing you can do about it. The move will obviously position Sprint as a bigger player in the prepaid space, but outside of that presumably true assumption, it's tough to say what else the newfound lovers will do together. So, will the Facebook statuses be updated soon as well? Hello?

  • Verizon confirms DROID tethering cost, will ask subscribers to double-down on their data plan

    by 
    Tim Stevens
    Tim Stevens
    11.06.2009

    Just a few days ago Verizon made the less-than-shocking confirmation that DROID tethering was coming, but wouldn't say how much it would cost. Now that the hardest of hardcore fans are already waiting in line, disconnected from the world at large, the company is unleashing the bad news: it'll be $30. That doubles the cost of the required data plan that sits atop a subscriber's voice plan, meaning a total of $60 per month for "unlimited" data access on handset or laptop. Mind you, "unlimited" really means 5GB of data per, a total of 10 split between the two $30 plans. Glass ceilings: we hate them.

  • Virgin Mobile looks ready to euthanize Helio brand, Ocean 2 vanishes

    by 
    Chris Ziegler
    Chris Ziegler
    10.28.2009

    Back in our day, the kiddies all ran around with Helios, VK Mobile looked like it could be the next Pantech, and "Kickflip" was a phone, not a skateboarding move. Okay, fine -- we knew like one or two people that used Helio, VK Mobile never even made a dent in the US market, and skateboarding had a lock on kickflips long before the wireless industry did -- and actually, that perfect storm of bad news may have ultimately led the once-promising MVNO to the sad situation we have here today under Virgin Mobile's stewardship. Virgin has now all but erased the memory of Helio from its website, leaving just the Ocean and Mysto to soldier on -- and the phones now go by their ODM's names (Pantech and Samsung, respectively) rather than Helio proper. The strangest part is that the Ocean seems to have outlasted its replacement, the Ocean 2, which is now gone -- unless you hit up Virgin Mobile's Korean language site, a sub-brand in itself that it inherited from Helio and has a track record of giving members of the community better, faster access to hot devices. Any way you slice it, though, it never made sense for Virgin to run two brands -- Helio's fate was sealed the moment the sale was finalized, but considering the company's spot-on mantra of "bring awesome Asian phone tech to North America," we'll always have a soft spot in our hearts for these guys. [Via MobileCrunch]

  • MetroPCS and Virgin Mobile scrap over MetroFlash program

    by 
    Chris Ziegler
    Chris Ziegler
    09.30.2009

    Last year, MetroPCS kicked off the respectably ballsy practice of inviting competitors' subscribers to bring their CDMA phones over to get flashed for use on its network, prompting Virgin -- a carrier that plays in the same value space as MetroPCS -- to take issue. Long story short, Virgin ended up filing a lawsuit against MetroPCS citing a couple claims: one, that MetroPCS is willfully interfering with Virgin's customer contracts, and two, that the flashing ultimately results in a trademark violation since Virgin's logo is still on the phone. Funny how law works, isn't it? Anyhow, a court's thrown out the contract claim but is allowing the trademark issue to proceed, making this an interesting one to watch. In the meantime, anyone looking at bailing to MetroPCS and planning on taking some hardware along for the ride might want to look into that sooner rather than later -- you never know what sorts of injunctions might come out of this. [Via Phone Scoop]

  • Sprint's Dan Hesse talks Android, Pre, iPhone, 4G on Charlie Rose

    by 
    Chris Ziegler
    Chris Ziegler
    09.11.2009

    Sprint CEO Dan Hesse recently sat down for an interview with the master of one-on-ones and black backdrops, Charlie Rose, and while much of the talk was spent traveling down memory lane and revisiting Hesse's two-decade rise through the ranks at AT&T before fleeing in 2000, there were some great quotes that came out of it: "We're getting ready to launch a couple of new Android devices." We know one's the Hero, and the other -- if we were the betting types -- is the Samsung InstinctQ. Rose: "The merger with Nextel was a bad idea?" Hesse: "In 20 / 20 hindsight, it was, yes... the premium that Sprint paid for Nextel was too much." Sprint's gone back and forth on the idea of spinning off Nextel over the past couple years, so it's not a surprising thing for him to think -- but to hear Sprint's CEO actually say out loud that he thinks a very active part of its network shouldn't have become part of the company is a little bombastic. "Our prepaid brand is Boost." Nothing wild and crazy about that statement, though it does reaffirm that Virgin Mobile is destined for assimilation. The whole thing's kinda funny considering that Boost dabbled in CDMA before reversing course, and once again, Sprint will be dealing with large installed bases of both iDEN and CDMA prepaid customers. On touchscreen smartphones: "Those are the most expensive phones for us to sell, and those are the ones where we need to make sure that the customer stays with us [and] doesn't churn, because we're out a lot of money... those are expensive devices." Theoretically, an aggressively-priced subsidized smartphone could still end up leaving a carrier in the red if you broke your contract early on and paid the ETF, but we doubt that's a huge problem -- especially for a CDMA carrier like Sprint. He goes on to say "I'm already looking at 4G versions of smartphones," so that's really encouraging to hear, particularly if you're into WiMAX. "Customers will pay premium for simplicity. Simplicity is everything... Digital One Rate which we launched back at AT&T, that was all about simplicity... people paid more. It wasn't a price cut." Translation: "Unlimited makes you feel like you're getting a deal, but rest assured, we're banking." In response to Rose asking how Sprint uses the Palm Pre to take on Apple and RIM: "It was really kind of Palm's decision to take on Apple. And Palm has had [a] long standing relationship with Sprint." It's interesting to hear Hesse seemingly back away from a fight with Apple and chalk up the situation to happenstance -- RIM not as much, considering that Sprint carries a number of BlackBerrys in its lineup and will certainly continue to do so. Talking more about pitting the Pre against the iPhone, he goes on to say that Palm's handset is "doing well. But you've got to almost put the iPhone, to be fair, in a separate category. The Apple brand and that device has done so well. It's like comparing someone to Michael Jordan." If that's not a tactful acknowledgment that the iPhone is a bona fide wireless superstar, we don't know what is. Hesse's giving the iPhone the respect it's rightfully earned -- as any strategically-minded executive would. "The biggest impediment to mobile growth is you got processors are getting a lot faster, screens are getting sharper, they use more and more power, and battery technology is not moving very fast... That's the one breakthrough that the industry needs. It needs battery breakthroughs." It's good to hear that Hesse understands as well as everyone else that the wireless industry needs to be focused on making power draw a non-issue, but he sounds less convinced of the solution: "I don't know. Solar we hope, and renewable energy sources." When Sprint gets some cash socked away, it might consider throwing some R&D money at the problem -- it'll be first to market with something resembling a "national" 4G network, after all, and the situation's only going to get worse. Who knew you'd find out so much about the inner workings of the States' third-largest carrier from watching PBS? [Via Gizmodo]

  • Contest rules reveal LG Rumor 2 coming to Virgin Mobile USA

    by 
    Chris Ziegler
    Chris Ziegler
    08.27.2009

    We guess we can probably start to expect a lot of "synergies" between Sprint's lineup and Virgin's now that the two companies are in the process of uniting in holy matrimony, so here's a little sneak preview of what's to come. The Rumor 2 from LG -- which Sprint has had in the lineup for a few months now -- is coming to Virgin Mobile next, a tidbit revealed only by reading the fine print in its "Twitter Rumors" giveaway. Actually, you really didn't have to read that hard at all; you could've seen the "Twitter Rumor2 Giveaway Description" text at the top or made a simple deduction from the use of the word "rumor" in the contest's name, but anyhow, yeah, it's on the way. No word on price or date, but this particular contest ends on the 29th, so it's conceivable we could see an announcement before the month's out. [Thanks, Stephen]

  • Samsung Link launches on Virgin Mobile Canada

    by 
    Chris Ziegler
    Chris Ziegler
    07.29.2009

    Here we were, just minding our own business and thinking that the Samsung Link was going to be christened by Bell, then bam -- out of nowhere, Virgin goes and steals some thunder. If you're looking for EV-DO, go ahead and keep right on lookin' because you're not going to find it here -- but otherwise, the Link offers portrait QWERTY on the cheap alongside a 1.3 megapixel cam, microSD slot, and stereo Bluetooth. If you like what you see, you can go ahead and grab it now for CAD $99.99 (about $92) on prepaid or CAD $29.99 (about $28) on a three-year deal. Sorry, Bell guys -- it's coming soon. We think. [Thanks, Daniel] Update: As commenter live_strong points out, Bell's bought out the remainder of Virgin Mobile Canada that it didn't already own -- so this is all making a whole lot of sense, though as far as we can tell, customers who are on the Bell branded service still won't be able to get in on the Link just yet.

  • Sprint loses $384m, 257k subscribers in first quarter of Pre availability

    by 
    Nilay Patel
    Nilay Patel
    07.29.2009

    The Pre might have slowed the drain at Sprint but it hasn't managed to turn things around completely -- America's number three carrier posted a second-quarter loss of $384m as it lost another 257,000 subscribers. That just continues Sprint's trend of bleeding customers to the competition, and we doubt this balance sheet will turn around anytime soon -- not only will next quarter reflect the $483m purchase of Virgin Mobile USA, it's pretty clear that Verizon will get the Pre and AT&T will carry another webOS handset, leaving Mr. Hesse and crew without their shiny halo device to lure new subs to the fold. We'll see what Sprint does to turn this all around -- did someone say they need a Hero?

  • Sprint acquires Virgin Mobile USA for a cool $483m

    by 
    Joshua Topolsky
    Joshua Topolsky
    07.28.2009

    Remember Virgin Mobile? Sure you do -- not long ago the last-man-standing MVNO snapped up Helio, and seemed ready to take its place as one of the few boutique prepaid operations still... er, operating. Well that appears to be all but done and done, as Sprint has just announced a "definitive agreement" to purchase the company for $483 million worth of sweet, succulent stock (which looks to be right about what it was valued at to begin with). It looks like Sprint will pair the acquisition with its Boost Mobile brand, which till now was in direct competition with VM. It's not quite rival city, however, Virgin Mobile USA was launched as a joint venture with Sprint, and the MVNO glides on Dan Hesse's network as it is. Still, it does seem to be another indicator that the days of the MVNO are certainly on the wane, though Sprint now looks to own the space -- what little there is.

  • Samsung Mantra comes to Virgin Mobile

    by 
    Chris Ziegler
    Chris Ziegler
    06.12.2009

    When you first click over to the Mantra's product page, your immediate thought is "why the hell would I pay $59.99 for this?" But then, it all comes back to you -- the fact that Virgin has no contracts, for example -- and you realize that it makes perfect sense that the MVNO would be charging a hair under $60 to get Bluetooth, a pair of color displays, and a VGA camera. In an age where heavy subsidies have become the norm, we bet it can be a tough sell for anyone coming from the world of postpaid, but then again, there's definitely something to be said for having the freedom to walk away after a couple months if you like. The Mantra's available now, and if you buy, don't bother bringing your signin' pen -- you won't need it.

  • Virgin Mobile USA launches prepaid Broadband2Go 3G service

    by 
    Laura June Dziuban
    Laura June Dziuban
    06.10.2009

    Virgin Mobile's just announced a prepaid 3G service under the Broadband2Go moniker, which will offer customers a contract-free internet option. The Novatel MC760 USB dongle -- which will be available exclusively at Best Buy -- will run $150, with fixed data rates of $10 for 100MB, $20 for 250MB, $40 for 600MB and $60 for 1GB. The $10 bundles will expire ten days after purchase, while the rest of them will expire after 30 days. Virgin's Broadband2Go will operate on Sprint's network in conjunction with Novatel Wireless. It's a tiny bit pricey if you ask us, but then -- most things with no strings attached are, right? The new service will be available starting late June.[Via Electronista]

  • Virgin Mobile getting contract-free data card next month

    by 
    Chris Ziegler
    Chris Ziegler
    05.22.2009

    Were it not for Helio, Virgin wouldn't be a carrier that we'd associate with anything other than the most basic handsets -- and data cards certainly don't seem like they'd be on any company exec's mind. Thing is, direct competitor Cricket recently got into this game with a $40 unlimited contract-free data plan, so it's a segment that's getting more difficult to ignore -- even in the most heavily value-weighted side of the business. We've nabbed a screen shot out of Best Buy's inventory system that shows a "Broadband 2GO" device (at least, we think that's what it says) scheduled to hit shelves on June 14 for $149.99 -- not the cheapest modem in the world, but again, there's no contract involved here. Data is data, so if the reception's good and the speeds are decent, why not?[Thanks, anonymous tipster]

  • Virgin Mobile post earnings, gets a boost from new unlimited offering

    by 
    Chris Ziegler
    Chris Ziegler
    05.12.2009

    Sound familiar? Ultra-cheap unlimited plans are doing well (in some cases, too well) for everyone that's offering them these days, and it seems that Virgin is no exception to the rule. Following the April 15 launch of its $49.99 unlimited plan, the company announced during its earnings call this week that it's seen a five-times-over boost in unlimited plan adds (yeah, bargain pricing will do that), which dovetails nicely with the MVNO's claim earlier in the year that the crappy economy really set it up for big wins in '09. Notably, the quarter saw income rise 301 percent year-over-year to $19.1 million while operating revenues rose 2 percent to $337.3 million, so things are looking up for these guys just months after financials were looking weak -- so strong, in fact, that they've revised their full year cash flow and earnings upwards. Does this mean we get new Helio gear soon? [Via mocoNews]

  • Bell buys out remainder of Virgin Mobile Canada

    by 
    Chris Ziegler
    Chris Ziegler
    05.08.2009

    Virgin Mobile's sundry networks around the globe are a curious hodgepodge of locally-owned and Virgin-led ventures; in the States, for example, a bunch of random companies have skin in the game, including Sprint and SK Telecom. Up in Canada, the MVNO began life as a 50 / 50 joint venture between Bell and Virgin -- and Bell has now agreed to snap up Virgin's stake in the firm for CAD $142 million, which works out to about $121 million. To make sure the brand stays around for a good, long time to come, Bell has also announced that it has secured an "exclusive, long-term" licensing deal with Virgin to use the Virgin Mobile marque. It sounds like Bell has every intention of continuing to operate Virgin Mobile as a separate entity, though it'll combine some retail efforts and work to streamline operations by jointly acquiring handsets and the like. Considering that Bell's about to flip the switch on its HSPA network, it seems like this could end up working out swimmingly for Virgin subscribers up there. [Via MobileSyrup]

  • FCC approves Haier C300 in Virgin Mobile clothes, puts lab engineers to sleep

    by 
    Chris Ziegler
    Chris Ziegler
    04.22.2009

    As far as we can tell, this totally nondescript candybar that just "rocked" the FCC as the C300 from Haier doesn't appear under the official Virgin lineup by any catchy name yet, which would put it solidly in the unreleased, unannounced category. Our normal instinct when that happens is to get excited -- maybe break out the bubbly and celebrate our fascinating find with a night of sinful debauchery -- but in this case, this thing is so positively uninspiring that we're having trouble getting fired up about the ordeal. The phone's ugly (at best) and ultra low-end -- you won't even find a camera on this one -- so we're guessing you'll find this in your local CVS for $20 or so within a few weeks, quite possibly without the fanfare of an official press release. One thing we can say for certain: this won't be a Helio-branded device, if you catch our drift.Update: Rich over at Phone Scoop points out that the C300 is CDMA800 only, which would seem to preclude it for action on Virgin Mobile USA; makes you wonder why they bothered with an FCC approval then, but who are we to question Haier's wisdom?

  • Virgin Mobile offers up $50 unlimited voice plan

    by 
    Darren Murph
    Darren Murph
    04.10.2009

    Hey Boost Mobile -- Where U At? Just kidding, we know where you are, but you should probably be aware that Virgin Mobile USA is encroaching all up in your territory. In a move that was undoubtedly made to rival Boost's $50 per month unlimited plan, Virgin Mobile has announced a $49.99 Unlimited Plan with zero roaming charges. Said plan will be available for talkative individuals starting on April 15th, though you should know that unlimited texting will run you an additional $10 per month -- something that Boost includes at no additional charge. Unique to VM's option, however, is the automaker-like "Pink Slip Protection," which offers to pay mobile bills for up to three months if you lose your job (and meet lots of requirements, of course). In related news, the operator is also introducing a new suite of "Texter's Delight" plans, obviously aimed at consumers who don't even understand that they can "speak" into their phone and "hear" other voices from the top.

  • Kyocera G2GO and Laylo hands-on

    by 
    Chris Ziegler
    Chris Ziegler
    04.03.2009

    To Americans, the full-QWERTY G2GO will end up being known better as the X-tc on Virgin Mobile when it launches next week; the Laylo numeric slider hasn't been announced for launch on any carrier just yet, but Kyocera assured us that they're in talks to bring it to market (likely also with Virgin Mobile, if we had to muster a guess). Neither device is going to blow anyone away with sheer, unadulterated functionality or beauty, but they make perfect sense for Virgin's value-conscious audience, and the G2GO / X-tc might be Virgin's best-looking QWERTY device to date. We struggled a bit with the Laylo's send and end keys -- they're not tactile, but the slide mechanism's loose enough to make you wonder about the build quality every time your fingertip touches the icon. Pre-production jitters, perhaps?

  • Opera locks down agreement to bring Opera Mini to Virgin Mobile USA

    by 
    Darren Murph
    Darren Murph
    04.01.2009

    Opera Mini has definitely seen a good deal of face time here lately, but it's looking to up its presence even more by inking a new partnership with Virgin Mobile USA. Starting April 14th, Opera Mini will be available as a free application download on select devices -- Slash, Arc, Shuttle, Super Slice and four others -- for Virgin Mobile USA prepaid customers via the VirginXL download storefront. Going forward, the browser will come pre-loaded on other "select" Virgin Mobile USA phones. So, one carrier down -- who's next?