issues

Latest

  • TCL's Google TV-powered 55" 6-series set, showing an image of a lake and mountains, and sitting on a display unit.

    TCL temporarily pulls Google TV sets from sale over performance issues

    by 
    Kris Holt
    Kris Holt
    12.10.2021

    The company says software updates should deliver 'marked improvements in the weeks to come.'

  • Destiny dev: DLC mistakes won't be repeated

    by 
    Mike Suszek
    Mike Suszek
    01.26.2015

    Destiny designer Luke Smith recently addressed concerns over Bungie's future updates for the game. Namely, Smith said "the mistakes [Bungie] made with the DLC1 reward economy will not be repeated," in a NeoGAF thread, admitting the developer's previous attempts at expanding the first-person shooter with add-on content resulted in a few problems for players. Smith claims the developer will avoid mistakes such as "vendor gear invalidating the effort of [Vault of Glass] Raiders" and exotic gear upgrades resulting in a talent reset. "Our philosophy about rewards/loot continue to evolve as we see how players play and react," Smith wrote. He noted that item drop rates appear to be "much improved" in the Crota's End DLC compared to Vault of Glass, and that Bungie plans to "improve acquisition stories and frequency" as well as "lessen the grind and get players to the fun parts of their arsenal faster." It issued a hot fix for Destiny in December to boost the drop rates for the Crota's End raid mission. [Image: Activision]

  • Assassin's Creed: Unity patch is 40 GB on Xbox One for some

    by 
    Mike Suszek
    Mike Suszek
    12.17.2014

    The fourth patch for Assassin's Creed: Unity arrived yesterday as a sizable 6.7 GB download. At least, that's the case for non-Xbox One players; some players using the Microsoft console are facing 40 GB downloads for the patch, effectively the size of the full game on the system's hard drive. Ubisoft explained the situation in an update on its support site, noting the "issue with the patch downloading process is replacing the entire game instead of just the parts affected by the patch." The publisher is "working with Microsoft on a solution to reduce the total download to the intended size so that you can get back into the game faster," though it does not have an estimated timeline for the patch's fix just yet. Ubisoft did provide an alternative workaround for disc-based Assassin's Creed: Unity owners: By uninstalling and then re-installing the game, the patch will revert to the correct 6.7 GB download size. The publisher briefly delayed the launch of the patch earlier this week to "refurbish" the game's Paris map. The update is expected to fix ""most of the remaining issues [Ubisoft's] players have been reporting." [Image: Ubisoft]

  • PSA: Nintendo investigating Wii U error code issues

    by 
    Mike Suszek
    Mike Suszek
    12.03.2014

    After reports rolled in yesterday about Super Smash Bros. and other Wii U games being met with error codes that resulted in a loss of system functionality, Nintendo acknowledged that it is investigating the problems. Error codes 160-0103 and 160-1710 "could affect the ability of the system to function properly" for a "small percentage of consumers playing Wii U," Nintendo of America told Joystiq. The reported issues varied from a loss of data to games on the system being unplayable entirely, issues that persisted within the data management menu on the Wii U for some. The error messages note that "there is a problem with the system memory." Nintendo encourages anyone experiencing the errors codes to call the Nintendo contact center at 1-800-255-3700 for help, until a solution is available. [Image: Nintendo]

  • Captain's Log: Why Star Trek Online is kind of a mess right now

    by 
    Eliot Lefebvre
    Eliot Lefebvre
    11.30.2014

    I haven't had nearly as much time to play Star Trek Online lately as I would have liked; I've had other projects to work on, other games to play, and a lot of holiday stuff going on. So my main captain, who's been trekkin' around since launch, is still woefully underleveled. I accept entirely that this is my own fault, but I haven't been stressing out over it; I have no need to rush up to the cap. That attitude is helped substantially by the fact that the people who are rushing up to the cap or already did rush up are awash with complaints. The speed of leveling. The speed of upgrade mechanics. How the Tier 5 and Tier 6 ships interact. The price of items. The amount of mission content. Gaining new specialization points at the cap. Sure, some of it is pretty normal complaining, but there's a general sense of discontent with the game at the moment. And I'm honestly not surprised because this problem was always going to crop up, and it could have been managed so much better.

  • WWE 2K15's 'My Career' mode crashing Xbox One systems

    by 
    Mike Suszek
    Mike Suszek
    11.19.2014

    WWE 2K15 launched off the top ropes and into Xbox One and PS4 systems this week, and was met with a number of technical issues as it landed. Polygon reported that Xbox One versions of the game crashed during multiple attempts to play My Career mode, a game-breaking problem listed by others on 2K's official support forums. One player discovered a trick that appeared to solve the issue: Disconnecting their system from the Internet seemed to make My Career mode available to them. 2K's support team addressed other concerns, such as instances where PS4 players are unable to download add-on content like the Sting and Hulk Hogan characters. Additionally, the publisher offered a guide for players stuck on the game's demo match, which happens for those downloading the launch update at the same time. We've reached out to 2K for information on the game's early issues and will update as we learn more. [Image: 2K]

  • Rockstar troubleshoots GTA Online character transfer issues

    by 
    Mike Suszek
    Mike Suszek
    11.18.2014

    Rockstar Games is investigating Grand Theft Auto 5 PS4 and Xbox One save progress transfer issues following its launch today, the developer acknowledged on its GTA Online support site. The next-gen version of the game was announced during Sony's E3 2014 press conference in June, along with the news that players could transfer their character's progress from the Xbox 360 and PS3 versions to PS4 and Xbox One. Specifically, the problems are cropping up for players that haven't played GTA 5 in some time. "We are looking into an issue preventing character transfer and GTA Online login on accounts that haven't played GTA Online since 2013," Rockstar wrote on the support site. The developer noted in an update that "this issue has now been addressed for PlayStation 4 and PlayStation 3 users, and will be addressed for Xbox One and Xbox 360 users by tomorrow." Xbox One players should be able to log in to GTA Online, but won't be able to transfer their character progress just yet. [Image: Rockstar Games]

  • Ubisoft details third Assassin's Creed: Unity patch

    by 
    Mike Suszek
    Mike Suszek
    11.17.2014

    After Ubisoft issued a second patch for Assassin's Creed: Unity late last week, the publisher gave a glimpse of the next update for the game, which is expected to fix more of its technical issues. The third update will be "larger in scope" compared to the previous two, patching bugs "like Arno getting stuck on certain areas of the map," and issues with getting in and out of cover. AI and crowd behavior will be tuned in the coming update as well as co-op multiplayer matchmaking and connectivity problems. Ubisoft also expects to fix situations where the game crashes for players, missing menu items and HUD pop-up errors as well as some of the game's performance issues, such as framerate drops. While Ubisoft said the patch will "dramatically improve" the experience for Unity players, it noted that "this next patch won't solve every problem." [Image: Ubisoft/King_Anesti]

  • FIFA 15 among games blocking PS4 Share Play in US

    by 
    Mike Suszek
    Mike Suszek
    11.14.2014

    Users are reporting a number of issues with using the PS4's Share Play feature, Sony's online pass-the-controller multiplayer service. Namely, it appears FIFA 15 is giving players fits, as visiting players are unable to view the footage shown on the host's console. Rather, one half of the Share Play tandem sees the screen above, which says, "Viewing the game screen that the host is currently playing is not allowed due to content restrictions in your country or region." In our tests between two US-based PS4 players this morning, the Share Play visitor was unable to view game footage on four separate occasions: In FIFA 15, WWE 2K15, Guacamelee and Middle-earth: Shadow of Mordor. Share Play for FIFA 15 was functional once we tested the service with our UK-based editor, Sinan Kubba (albeit with some bouts of lowered resolution and frame-dropping). However, it appears the error message being displayed is entirely inaccurate, as PlayStation noted on Twitter, adding that the support team is investigating the issues. Eurogamer's big list of Share Play-functioning games notes that FIFA 15 "works fine," so your mileage (or kilometer-age in this case) may vary at the moment. Share Play arrived in October as part of the PS4's version 2.0 update, which itself caused a number of other issues for players. Sony issued another update just this week, version 2.02, to rectify some of the console's lingering problems. We've reached out to Sony to find out what might be causing the hiccups with Share Play and which games are affected.

  • PSA: Destiny sign-in issues on PS4 [Update]

    by 
    Mike Suszek
    Mike Suszek
    10.28.2014

    Those hoping to play Destiny on PS4 this morning may encounter a few issues getting into the game, and Bungie is on the case. The developer's support team tweeted today that it is "actively investigating issues impacting players' ability to sign in to Destiny on PlayStation 4." While not determined to be related at this point, the log-in issues hit the game on the same day as the PS4's next major system update, Version 2.0. The update adds the online multiplayer Share Play feature to the console as well as the ability to play music files from a USB stick. Destiny was also recently patched on all consoles to remove an exploit in its Vault of Glass mission. We will update as we learn that the fix for Destiny's sign-in issues on PS4 is in. Update: Bungie says the "issues preventing PlayStation 4 players from signing into Destiny are resolving." [Image: Activision]

  • Rejoice! Visceral says Battlefield Hardline 'will work' at launch

    by 
    Mike Suszek
    Mike Suszek
    09.29.2014

    Battlefield Hardline will operate as expected at launch, according to Ian Milham, creative director at Visceral Games. "What you're basically asking is, 'Is your game going to work?' And the answer is yes, it's gonna work," Milham told Game Revolution. The statement follows a rough launch for the last game game in the series, DICE's Battlefield 4, which suffered months of connectivity issues after its October 2013 arrival. That led to multiple law firms alleging that publisher EA issued "materially false and misleading statements" regarding Battlefield 4's playability. When a CEO like EA's Andrew Wilson publicly deems a game's launch as "unacceptable," questions about the next game's stability will certainly come up.

  • Battlefield 4 connectivity issues continue across 'various platforms'

    by 
    Mike Suszek
    Mike Suszek
    12.30.2013

    DICE posted an alert on its support forums for Battlefield 4 to warn players of ongoing connectivity issues across multiple platforms. This is the latest update in a string of problems the game has faced since its launch in late October, which has seen multiple patches go live in the past few weeks. The game's support forums note that the developer is "continuing to monitor some intermittent connectivity issues affecting some players across various platforms." Though no other information is provided in the alert, DICE's Battlefield 4 issues tracker mentioned that it is investigating a bug that is "accounting for a large amount of crashes" on Xbox 360. Among the other problems encountered by Battlefield players are reports that the game's China Rising DLC failed to carry over from PS3 to PS4, for players that made the switch to the next-gen system. As a result of its constant problems, multiple law firms have launched investigations into EA to determine whether the publisher intentionally mislead investors on the game's state leading up to its release.

  • The Mog Log Extra: Final Fantasy XIV's great housing fiasco

    by 
    Eliot Lefebvre
    Eliot Lefebvre
    12.16.2013

    This past Saturday morning, Final Fantasy XIV announced free company housing prices in its patch notes for 2.1. These prices did not explicitly include an upturned middle finger and looping sounds of laughter, but they may as well have. This was not a positive move by Square-Enix. With the patch scheduled for release on Tuesday, players had an enormous part of their enjoyment kneecapped immediately and almost arbitrarily. One of the major features of this patch that has been announced and discussed repeatedly is housing, and nearly every free company I spoke with said that this announcement more or less killed any dream of having housing accessible to the players on my server. And they're not the only ones. To say that this has been disheartening is an understatement. Final Fantasy XIV has had an immensely strong relaunch, and this debacle -- and the complete lack of communication from the community team on the issue -- is absolutely astounding. These are not launch woes that almost every game suffers from; this is a result of failing to consider so many basic elements of playstyles and the playerbase.

  • Fixya provides report on top five issues for four popular smartphones including iPhone 5s

    by 
    Steve Sande
    Steve Sande
    11.26.2013

    Friday's probably going to be a huge day for smartphone sales, so Q&A website Fixya.com decided to give holiday shoppers a helping hand by pointing out the major issues with some of the most popular smartphones on the market: the iPhone 5s, the Samsung Galaxy S 4, the Moto X and the HTC One. Seeing that we're a bunch of Apple fanbois and fangrrls here, we'll talk about the failings of the other phones first before pointing out the issues with the iPhone 5s. To begin with, Samsung's Galaxy S 4 has problems with overheating -- primarily due to the fact that it is made from plastic that doesn't dissipate heat all that well. The Galaxy S 4 is also known for "severe battery drain over the course of a given day" and a darker-than-usual display. According to gripes from Fixya's readers, the Moto X suffers from a lack of local storage. It has the least on-board storage of all competing smartphones, and like the iPhone, has no way to increase storage with a memory card. Like the Galaxy S 4, the Moto X's display has issues. In this case, it has "text pixelation and saturation (overly bright colors)," partially due to the 720p display's fairly low resolution. Camera quality is also listed as a turnoff, with Fixya saying that "the Moto X is likely not going to be a popular phone with consumers who are heavy camera and photography users." For the HTC One, battery life is awful -- according to Fixya, that's due to the "big screen and fast processor." It also takes a long time to recharge, with users reporting that it takes as long as five hours to charge up. HTC One users also report a "subtle hiss in the background while making phone calls and ... when listening to music." The phone also has problems shooting images in the middle of the day (they're too saturated), but does quite well in low-light conditions. So what do people report as their main gripes with the iPhone 5s? Battery life still haunts users, particularly when using location services regularly. Fixya offers a disclaimer on the next "issue," fingerprint passwords through Touch ID. Apparently a number of users were concerned that their fingerprints were being shared with the NSA, but as Fixya points out, "Apple stores the fingerprint password on an A7 chip on the actual phone device and does not upload that data to iCloud or share it with any other apps." The final issue for some iPhone 5s users appears to be display size, with some people feeling that the 4-inch display is small in comparison with other phones on the market. Choose wisely when making your selection of a smartphone as a gift for yourself or others. We know what we'd pick, but you may have reasons to wander off of the Apple orchard for a phone. Don't say that TUAW and Fixya didn't warn you...

  • Rockstar working out Social Club and iFruit companion app issues [Update]

    by 
    Mike Suszek
    Mike Suszek
    09.18.2013

    With the launch of Grand Theft Auto 5 this week, both Rockstar Games Social Club and the GTA iFruit companion app have had numerous issues. According to an update on its support page, Rockstar is aware of problems like account linking being down, stats not syncing properly and content not loading correctly, and is working to resolve them. While Social Club has been around for years, Rockstar just launched the iFruit companion app this week to coincide with GTA 5's release. The free app allows players to take care of Chop, the pet dog owned by one of the game's characters, as well as customize vehicles and license plates for use in the game. Update: Rockstar updated its support page, noting it "made some changes that should help to resolve some of these issues, and will continue to work toward a full resolution for any remaining problems such as logging into iFruit."

  • Storyboard: Trigger-happy

    by 
    Eliot Lefebvre
    Eliot Lefebvre
    09.13.2013

    Graham Chapman passed away on October 4th, 1989, leaving behind a legacy of work that included the groundbreaking Monty Python oeuvre. To avoid having his funeral service become a media circus, the five surviving members of the comedy troupe held a separate service on December 4th, two months later, memorializing their friend and fellow creator. John Cleese delivered a eulogy for Chapman, and after claiming how many people would be sad for the loss of such a creative and talented soul, said the following: "Good riddance to him, the freeloading bastard; I hope he fries." To some people, this might seem like the epitome of disrespect. To others, it's the finest possible testament to the life of a man who loved making jokes and pushing boundaries on acceptable topics. The problem is that in a roleplaying environment you can wind up pushing the boundaries without realizing it, making someone uncomfortable or broaching subjects that someone feels are beyond the pale. And you have to deal with these situations quickly before OOC inevitably creeps into what's going on.

  • Apple said to be offering replacements for 'very small number' of Apple TVs with WiFi issues

    by 
    Donald Melanson
    Donald Melanson
    04.16.2013

    The Apple TV has seen its share of issues crop up and then be fixed by software updates, but it looks like at least some are proving to be too difficult for some fresh firmware to fix. According to a support document obtained by 9 to 5 Mac, Apple has informed employees at its Apple Stores and authorized resellers that a "very small number" of third generation Apple TVs are eligible to be replaced due to persistent WiFi problems. Those replacements will be offered for up to two years from the original purchase date (free of charge), and you can check if the serial number for your device matches up with the affected units at the links below.

  • Trion Worlds promises that it's addressing critical Defiance issues

    by 
    Justin Olivetti
    Justin Olivetti
    04.03.2013

    Executive Producer Nathan Richardsson has mixed emotions in regards to Defiance's release. "This first day of launch of Defiance has been as awesome as we expected it to be," he wrote in a state of the game post. "And by awesome, I mean we're neck deep addressing all the issues that come up when you scale something up to a million people from a test environment of thousands." Richardsson promised that the large Trion team is working hard to "update, patch, fix, and improve" Defiance post-launch. The most critical problems that he identifies are connectivity problems, missing pre-order items, the scaling of bosses and arkfalls, and broken chat and VOIP. "We appreciate the trust that you are showing us by coming with us and we will address all these issues," he concludes. Speaking of awesome, check out the main theme to Defiance, composed by Bear McCreary, after the jump!

  • Bungie not concerned about Destiny's always-on connection requirement

    by 
    Mike Schramm
    Mike Schramm
    03.18.2013

    In a new Mail Sack blog post, developer Bungie has responded to concerns about its always-on requirement for Destiny, the studio's upcoming multi-platform shooter. The developer says it's not worried about a SimCity-style server outage for Destiny when "the massive onslaught of players" arrive on launch day because it's dealt with high-demand in the past. "This isn't our first rodeo," the post reads. "Bungie is no stranger to anxious mobs of players who rush home after a midnight launch and put our best-laid plans to the test." Bungie says it plans to "focus on some less frightening but equally important challenges" for now, worrying about release day problems at a later time.Elsewhere in the Sack, there's also a question about whether or not the alien races will be playable in the game, and Bungie mysteriously teases that it's "barely scratched the surface on the character and customization options." When graphic designer John Stvan is asked to tell a tale about playing the game, he says he once "loaded a build, shot a gun, killed a dude." Sounds riveting!

  • Wizardry Online compensates players for performance issues

    by 
    Justin Olivetti
    Justin Olivetti
    03.07.2013

    For those put out by Wizardry Online's performance issues as of late, SOE has posted assurance that the worst is behind everyone: "Our engineers have been working tirelessly to address the issues and we're confident that you will have a better experience now." The studio is offering compensation for the inconvenience starting with a 300 Station Cash credit to players who logged into Wizardry Online before today. SOE is also handing out free seven-day Dimento Medals in the game. Finally, players who subscribed before March will see a seven-day membership credit added to their accounts.