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Former Olympus executives plead guilty in accounting fraud trial
Three executives from troubled imaging giant Olympus have pleaded guilty to artificially boosting the company's true value in 2007 and 2008 by concealing losses in financial statements. Former chairman Tsuyoshi Kikukawa, ex-auditor Hideo Yamada and former VP Hisashi Mori were charged with fraud in the scandal, which was brought to light last year by ex-CEO Michael Woodford. He was fired by the Olympus board for blowing the whistle, but reportedly received a large settlement for his troubles. The company has since confessed to cooking the books as far back as the '90s to hide investment losses, and revealed in 2011 that it had a billion dollars less in value than previously stated. That, along with the poor performance of its camera division, has forced Olympus to seek a partner or raise capital to survive.
The extremes of technology customer service: how common sense and empathy create unmatched loyalty
Allow me to explain how two discussions started off in very similar ways, and ended... shall we say, differently. This is me, attempting to muster any sort of pleasantness in my voice at some ungodly hour of the morning on a Google Voice connection from Dubai back to the US: "Hey! I'm having to cut a trip short due to an emergency back home. I actually purchased a trip protection plan when I checked out online -- would it be possible to provide a refund for this flight now that I need to cancel it?" From here, I was told that this was too vague. That I would need medical proof of an injury or illness, and that if it were a pre-existing condition -- something like reoccurring cancer -- that simply wouldn't do. Oh, and if it's a home emergency, you'll need proof from your home insurance company that your abode is "uninhabitable." "So... I'm basically hosed here? This trip protection plan doesn't really protect very much, does it?" "... Do you want to file the claim?" "No. That's okay. Thanks for your time." It doesn't have to be this way.
Walmart to stop selling Amazon's Kindle line of readers and tablets
It's a lonely world when you've no storefronts to call your own. Shortly after Target decided it best to halt the sales of Amazon's Kindle products, it's being reported that Walmart is following suit. A quote obtained by Reuters suggests that Wally World's bigwigs won't be carrying Amazon tablets and e-readers "beyond the existing inventory and purchase commitments." And yes, that includes "all Kindle models current and recently announced." No actual reasoning was given beyond the conventional company line, but one has to wonder if Walmart isn't somehow considering getting into some of the businesses that it was previously helping Amazon push. It's also taken a plunge with Vudu, as it's offering an in-store disc-to-digital UltraViolet conversion as well. You might say that Walmart would never, ever start hawking its own e-readers, but crazier things have happened -- Best Buy has an entire brand devoted to in-house goods, and Amazon itself has expanded from an online storefront for laundry detergent and bestselling novels to a bona fide hardware mainstay.
Dreams, curiosity and a passion for what's next: picking the brain of Innovation Lab's Mads Thimmer
Innovation. According to one Mads Thimmer, it's a word that held a great deal of mystery some 10-plus years ago, but today, "it's thrown around as a cliché." When you really get down to it, though, the art of innovating is a hugely delicate and complex one, fraught with frustration and a curious passion for never settling on the here and now. In covering the world of consumer technology, I've come to form my own understanding of what innovation is, what it isn't and how companies are embracing (or outright shunning) the idea. After an evening with the cofounder of Innovation Lab, however, I was rightfully ready to toss my own preconceived notions aside.
38 Studios loan could impact state elections
If you've started to forget about the saga of 38 Studios' collapse, rest assured that Rhode Island politicians certainly have not. With the election coming soon, many in the state are scrambling to offset the blame for the $75 million loan decision and protect their positions. The Associated Press is reporting that it's being seen as a "liability" among candidates. One candidate, Mark Binder, addressed the continued furor over the issue: "If I don't bring it up, other people bring it up. Everyone is infuriated. There's this game going on in Rhode Island right now called 'pass the blame on 38 Studios.'" While many of those directly responsible for voting the deal through have since resigned from their positions, the search to pin the fiasco on one of the state's leaders is still underway. Another 2012 candidate, Laura Pisaturo, said that the public is demanding more answers: "People read in the paper about 38 Studios and think 'we elect these people and expect they will lead and ask tough questions.'"
The Secret World sales at 200,000; Funcom focused on the future
Funcom's latest entry into the MMO field, The Secret World, has been receiving some less-than-stellar publicity lately with a bit of news involving poor Metacritic scores and layoffs (albeit temporary) at Funcom. It doesn't look like things are changing much yet, unfortunately. TSWSociety.com reports that, in a financial document released today, Funcom is claiming sales of "over 200,000" for the horror-themed title. These sales are reported as being "below expectations" and resulted in an impairment charge of $35,000 US. In the report, Funcom also cites Guild Wars 2's launch date announcement, followed immediately by that of World of Warcraft: Mists of Pandaria, as reasons for The Secret World's subpar performance. But regardless of these setbacks, Funcom is looking ahead according to the company's Director of Communications, Erling Ellingsen, who says that "[Funcom's] focus is now to readjust, roll up our sleeves and focus on the future." Hopefully dark days are not, in fact, coming. [Thanks to Gostik for the tip!]
Microsoft hosting mixer for former OnLive employees
Microsoft will be throwing an industry mixer for the 50-ish percent of OnLive workers affected by the streaming company's recent restructuring madness this Monday, August 27, at its campus in Silicon Valley. Hiring managers will be on site, scouting for Xbox-oriented positions at Microsoft's offices in Mountain View, CA and Redmond, WA."We are eager to speak to individuals and teams affected by the OnLive transition," reads the event's public invitation. "We are looking to add key players who want to make a real impact in creating groundbreaking new products and services."Whether this is indicative of an expanded streaming presence in Microsoft's future is anyone's guess; it could simply be an example of the tech industry taking care of its own. An Xbox Kinect bundle will also be raffled off during the event, though we assume those attending will be more interested in finding gainful employment than winning a door prize.
The Soapbox: The trouble with Kickstarter
Disclaimer: The Soapbox column is entirely the opinion of this week's writer and does not necessarily reflect the views of Massively as a whole. If you're afraid of opinions other than your own, you might want to skip this column. It was right around the time that the Shadowrun Online Kickstarter went live that I started to wonder whether Kickstarter was doing some nasty things to the development practices of MMOs. This isn't a commentary on Shadowrun Online itself, exactly. The game asked for players to put up $500,000 to fund development, and while that's an awful lot of money to ask from the pockets of fans, it still doesn't qualify as being high-budget by the standards of the industry. But in some ways, it's the apotheosis of something that started with several other games being funded on Kickstarter -- this sense that Kickstarter is the path of the future, that it's the ultimate litmus test of whether or not your MMO is worth developing and a great way to draw in venture capitalists for more funding. I'm not convinced that this is a good thing for the health of MMO development. You can look at it as a way for strange niche titles to get their funding without convincing outside sources that it's worth the effort, but as we're ramping up to seeing the fruits of these projects (or lack thereof), I'm wondering whether it just allows ideas to get further along before they self-destruct.
Editorial: Cutting the cable cord is a young trend going in the right direction
This week I bought a Roku. Late to the party? Yes, but not as late as you might suppose. Roku has sold about 2.5 million streaming media boxes since the product launched in 2008. Approximately 1.5 million of those units moved in 2011, indicating an acceleration of demand. Coincidentally, those numbers roughly represent the cord-cutting movement: Reportedly, 2.65 million cable subscribers ditched their service between 2008 and 2011, with about 1.5 million of those defections happening in 2011. While cable cord-cutting is a trend, the movement is occurring in the context of customer inertia. About 100 million customers subscribe to cable, satellite, and other pay-TV providers (e.g. AT&T's U-Verse). The problematic value proposition of cutting the cord will probably keep massive inaction in place for the short term, but cannot, I believe, withstand long-term marketplace demands.
Best Buy names Hubert Joly as new CEO, will take on leadership in September
It's been a rough year for Best Buy -- it's shuttered dozens of stores, seen its founder step down and even lost its CEO, Brian Dunn. Still, the big box retailer hasn't given up hope, and today chose a new chief executive, one Hubert Joly. Until Sunday afternoon, Joly was responsible for Carlson, a hospitality and travel outfit that operates hotels and restaurants in over 150 countries. If you've eaten at a TGI Friday's, you've patronized Joly's old firm. Best Buy seems optimistic, according to the Wall Street Journal, noting that Joly has a knack for turning around companies in trouble. Still, Best Buy will have to get along without its new head honcho until September -- the new boss is French, and is apparently waiting on a visa. In the meantime, Mike Mikan will continue to serve as interim CEO, presumably helping the board of directors sift through Richard Schulze $10 billion rescue plan.
Microsoft trumpets Windows RT OEM partners, lists ASUS, Dell, Lenovo and Samsung
Following sharp comments from Acer's JT Wang surrounding Microsoft's decision to compete with vital OEM partners in the tablet space, Mike Angiulo -- the vice president of Microsoft's Ecosystem and Planning team -- has stepped to the plate with a resounding "thank you" to those very associates. Aside from praising those who will be helping to make Windows RT more than a passing fad, the company affirmed that ASUS, Dell, Samsung and Lenovo will all be shipping ARM-based products with the aforementioned operating system onboard. This pretty much confirms that the Yoga will indeed ship as a WinRT variant, and it also makes clear that Dell's hard work for a spot in the lineup paid off. Exact model details aren't being disclosed, nor are ship dates, but it's becoming abundantly clear that Microsoft is working overtime behind the scenes to give its allies equal footing come October 26th.
Apple reportedly price matching iPhone discounts from carriers and other retailers
According to a leaked screengrab hosted up at MacRumors, Apple retail shops now have the authority to price match carrier and rival retail discounts on iPhone. Specifically, the note informs employees that prices from Best Buy, "carriers," Radio Shack and Target can be matched, with $49.01 seeming to be the savings across the board. Curiously, places like Wirefly, Amazon, Negri Electronics and even Walmart aren't mentioned, so we wouldn't recommend trying to work the price down based on ads seen from any of those. The note also mentions the iPhone 4 and 4S exclusively, and we're fairly sure this sort of goodwill won't ever been applied to iPad, Mac hardware or pretty much any other Apple kit. Of course, crazier things have happened. We've reached out to Apple for comment, and will update this article should it choose to reply.
Rhode Island possesses 38 Studios' games, looks to sell
While 38 Studios is finished, its employees laid off, and its projects canceled, there's really only one thing left to be done: figure out what to do with the leftovers. The court granted the state of Rhode Island all of 38 Studios' assets, including rights to its single-player RPG and the unfinished Project Copernicus. The Rhode Island Economic Development Corp said that it will attempt to sell these assets to recoup as much of the loan made to the studio as possible. This may be a slight blessing in disguise for fans of the studio's projects, as the move was made to keep the intellectual property intact instead of having it be lost due to the company's dismantling. The games are being transferred to servers for safe-keeping and constitute a majority of the studio's remaining net worth.
Top gaming platform of all time? It might be iOS
Horace Dediu over at Asymco has put together some numbers on gaming users for the various consoles. According to his data, iOS is a contender not only for the top gaming platform currently, but for the top gaming platform of all time. Game Center currently claims about 130 million users, and Asymco says that if that number can represent all of iOS' gamers, then it easily beats out the Nintendo DS' 150 million unit sales. The PlayStation 2 is one of the biggest traditional consoles of all time, and even that console sold also about 150 million units. Of course, the question is whether Game Center users indeed works as a representation of iOS gamers. In all likelihood, however, it's actually low. Apple has sold about 400 million iOS devices, and not all of those users have obviously signed up for Game Center, though you could argue that a large number of those users still play games. OpenFeint was a third-party social gaming platform, and it once boasted 180 million users, which would be higher than any other gaming console ever released. iOS isn't just a gaming console, either -- lots of users may buy the devices for non-gaming purposes, and then play games on them just on a whim, as opposed to a dedicated gaming device like Xbox 360 or the PS Vita. Whatever the exact numbers, there's no question at all that Apple is now sitting on one of the most popular gaming platforms of all time. Whether it set out to take over gaming or not is inconsequential -- the iPhone and the App Store have certainly changed gaming already, and are enormously popular, even just a few years into their lifetime. [via Ars]
Editorial: when the ecosystem is the product, picking a favorite isn't easy
Have you ever taken the Myers-Briggs Type Indicator personality test? If not, you will eventually fail in a happy hour when people compare their personality-type acronyms. I took the test years ago, and have no recollection of my official personality type. ENTJ (Extroverted, Intuitive, Thinking, Judging)? ISFP (Introverted, Sensual, Feeling, Perceiving)? No idea. But I can tell you this: I am a WiBG digital citizen. That is my Ecosystem Type Indicator. Back to that in a minute. First, some ecosystem history.
Nvidia releases 'A New Dawn' graphical tech demo
Nvidia has released an update to its famous Dawn technology demo, putting the exhaustively rendered fairy in an environment that's as lushly portrayed as the original character. This latest version for GTX cards features full DirectX 11 tesselation, with over four million triangles making up the vines and forest bark. Dawn's hair is also shown in much more detail: The original version had 1,700 strands that couldn't move, and this version realistically renders 40,000 strands of hair, reflecting light at various angles. The fairy's skin is also updated with a feature called "sub-surface scattering," which allows light to enter a surface for a short distance, and then bounce out at a number of angles. This allows the skin to look more real, as opposed to glowy or translucent. If you have the appropriate hardware and want to run the demo yourself, it's available for download from Nvidia right now. As Nvidia says in the official blog post, "let's hope games catch up to her real soon."
Critical Path, more than an archive of interviews with your favorite devs
Critical Path is, for now, a series of individual documentaries with influential game developers, allowing them to speak freely about the industry and what the future of gaming may come to be. For now, the interviews are candid, short and sweet, but documentary filmmaker David Grabias has plans to turn this project into much more than an online interview storage space."We have a few goals," Grabias tells Joystiq. "We want to provide a documentary-based venue for critical discussion about the art of making video games. We hope to provide developers with a place where they can come for nuggets of inspiration. We also want to provide players with insight into their game experience, and hopefully make them aware of the great minds behind the great games. Finally, we feel we are in a fascinating era in game development. We want to document it for future generations."Critical Path currently offers 121 video clips, 30-120 seconds each, distilled from more than 30 hours of interviews with developers such as Cliff Bleszinski, Sid Meier, Ken Levine, Jordan Mechner, Chris Hecker, Peter Molyneux, Will Wright and Hideo Kojima. There are "a ton more videos in the pipeline," Grabias says, but Artifact is waiting to see how people handle the current offering and will take feedback about other subjects and developers fans are interested in.Critical Path has a few more "transmedia" stages under development, including a feature-length television documentary about the art and anatomy of games, and a mobile app that will go live "hopefully sooner rather than later," Grabias says.
A look at Curt Schilling's management of 38 Studios
The dust has more or less settled around the demise of 38 Studios, but much of the information about what happened to lead the company so deep into the hole is fragmented. Some fans admonish the Rhode Island governor, some admonish Curt Schilling, and some admonish the management team that led to several poor decisions. A new piece in Boston Magazine goes into depth about where Schilling's management caused problems and how the culture at the studio slowly deteriorated. The article paints Schilling as being relentlessly optimistic and dedicated to his employees but at the same time unfamiliar with business and the realities of running a game company. He also wound up with a bloated staff and disregarded information from management, leading to conflicting demands and a general lack of progress on major deadlines for Project Copernicus. If you've got any interest in the game industry, it's a fascinating look at how a game company can start with high hopes and dissolve under financial realities.
Face.com kills developer APIs and Klik app three weeks after Facebook acquisition
A ripple went through Face.com's developer community three weeks ago when the company was acquired by Facebook. After all, what earthly reason would the social network have for continuing third-party developer support of the product? None, as it turns out -- API support for the firm's mug recognition software will be dropped in early August, and its iPhone app, Klik, is now gone from the App Store. Despite recent assurances to the contrary (pictured above) Face.com pulled the plug in order to devote its resources to Zuckerberg and Co., according to an email it sent to developers. Naturally, the sudden reversal has inflamed that group, with prominent members tweeting language like "boycotting" and "months of work wasted." There's a sliver of hope, however, for forlorn developers -- at least one member of the community says he's been granted an API extension through October. In the meantime, developers will likely be venting -- and won't even be able to track that rollercoaster of emotions anymore.
Face.com acquired by Facebook for an estimated $80 million+, facial tagging clearly at the forefront
Facebook already dropped the "the," so why not oversimplify and drop the "book," too? All jesting aside, Facebook is continuing its recent buying spree with the acquisition of Face.com for an estimated $80 - $100 million. The Israeli-based startup is being entirely scooped up by Zuckerberg's social network -- talent and technology included -- and it's fairly obvious that the company's heralded facial recognition IP is what Facebook is truly after. To date, Facebook's desktop tagging recognition is ho hum at best, and it's practically an afterthought on the mobile front; 'course, with Camera• now being released, it's high time the company got serious about tagging on the go. For those wondering, Face's blog post on the matter seems to make clear that third-parties currently using its API will continue to be supported, and while there aren't specific plans being laid out, we're told that the "next steps are going to be exciting for all of us." In related news, it's tremendously unlikely that Barnes & Noble lets go of book.com in order to give Facebook the pleasure of owning both ends of the URL spectrum.
