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New York sets tougher standards for marketing internet speeds
New York isn't just asking Charter to clean up its act. The state has reached a settlement with Altice (Optimum's owner), Frontier, RCN and Engadget parent company Verizon that will have them adhere to stricter standards for advertising internet speeds. They'll have to back up their claims with regular speed testing, ensure they have enough network capacity to handle advertised third-party services and make clear that speeds on WiFi won't be the same as with a wired connection.
Comcast's nationwide outage was caused by a configuration error
Yesterday, folks across the country reported that Comcast internet was down -- an unusually large outage that lasted around 90 minutes. It turns out that the problem was caused by Level 3, an enterprise ISP that provides the backbone for other internet providers like Verizon, Comcast and RCN. "Our network experienced a service disruption affecting some of our customers," the firm said in a statement. "The disruption was caused by a configuration error."
Netflix finally comes to cable boxes in the US, but probably not the one you have
For the first time, Netflix will be available in the US from its natural enemy: cable companies. Atlantic Broadband, Grande Communications and RCN all announced that subscribers will be able to access the streaming service through their TiVo DVRs as soon as April 28th. Of course, that's just a different way of delivering regular Netflix streaming; you'll still need a Netflix subscription on top of your DVR TiVo cable contract. However, Atlantic said that accessing it would be as "easy as changing the channel," indicating that it'll at least be well integrated with its regular services. Netflix already has similar deals in Europe through TiVo, but whether it'll hook up with the likes of Comcast soon remains to be seen.
WSJ: Netflix could come to US cable boxes soon, Comcast and Suddenlink in talks
Over the last few years cable providers have begun rolling out cable boxes with extra features and internet hookups, but almost all of them -- even TiVo, when provided by a cable service -- have been missing access to subscription video apps like Netflix. That could change soon according to a Wall Street Journal report today, that Netflix has renegotiated studio deals that made it difficult to provide the app and is negotiating with cable providers to put it on their boxes. RCN representatives have publicly stated it's asking for Netflix, while the report names Suddenlink and Comcast as two services in talks. Suddenlink has provided TiVo DVRs since 2010 that lack the Hulu Plus and Netflix apps of their retail cousins, while Comcast's X1 platform has built-in internet support, but no video apps to take advantage of it. Additionally, the report mentions that Time Warner Cable and Cox have had discussions about adding a YouTube app, and that Comcast is talking to other services as well. Netflix has recently worked out deals with providers overseas like Virgin Media and Com Hem, and its app has been a part of Google Fiber TV since it launched. According to the Journal however, a similar rollout in the US faces hangups not only because cable companies may see it as a competitor, but also because of its desire to add them as partners to its OpenConnect CDN. The first may not be much of an issue as providers use it to push high speed internet tie-ins -- something we've heard about before. We'll see how opening up Super HD streaming to all enables the second portion, hopefully having Netflix and other services as an option in more places is something that happens soon.
TiVo shows a Q1 net loss of $20.8 million, will launch TV Everywhere web portal soon
TiVo has released its financial results for Q1 2013, and right off the bat they show a wider than expected net loss of $20.8 million. This is despite a rise in revenue and subscribers (driven mostly by Virgin Media, which added 242,000), and the company expects another loss in the second quarter due to rising litigation costs in its ongoing cases against Motorola and Time Warner Cable. We've already heard about TiVo's new Stream placeshifting box, IP multiroom extender and six-tuner XG1 gateway, but the new product news is a plan to launch TV Everywhere streaming. The first cable operator joining in the new venture will be RCN, and TiVo says its portal will allow providers using its DVRs to deliver streaming video in or out of the home, with video on-demand and remote DVR scheduling on PCs, tablets and mobile devices. That's expected to launch later this year, but for all the details, numbers and quotes you can check the press releases after the break.
TiVo Q4 results bring first sub growth in years, DirecTiVo is imminent
While many consumers are still waiting for something new from TiVo -- finally enabling the second processor core on Premieres this weekend is a nice step, but how about more HD menus? -- said company has found growth for the first time in four years by turning to a more traditional way to sell set-top boxes in the US. Yes, the growth is mostly thanks to six months of success with Virgin Media and other provider deals like the one with RCN. TiVo netted an additional 117,000 this quarter, bringing the total to just over 2 million and even more growth is expect in the coming months -- despite the continuous drop in retail subscribers -- thanks to the expected limited release of the DirecTiVo in December, with a more widespread release next year. This helped TiVo realize a 25 percent year-over-year growth in revenues, but still wasn't enough to hold off a net loss, which came in at a cool 24.5 million for the quarter. You have to stop going down before you can go up, but more TiVos in more homes is a good thing for just about everyone involved.
TiVo talks cable, satellite deals in Q2 results; DirecTiVo exposed! (video)
TiVo's results for the second quarter are here and there were a few tidbits that let us know where its products are going in the future. Despite reporting a net loss for the quarter, its cash position was up after receiving the first $300 million payment from its settlement with Dish Network. Things appear to be going well with Virgin Media in the UK where it reported 50,000 TiVo's live by the end of July and ONO is closing in on a launch in Spain, while closer to home RCN is almost ready to officially offer a whole-home DVR setup based on the quad-tuner TiVo Premiere Q. Charter and DirecTV are mentioned as "progressing towards launch", but the company seems particularly excited to see the current state of patent warfare going on, trumpeting its 210 issued patents and 389 applications. Speaking of the DirecTivo, an apparent training video has leaked. ZatzNotFunny has more information, but it reveals the hardware and UI, which disappointingly harken back to the days of older Series3 hardware instead of the updated HD menus on the new Premiere boxes. Check out the video and Q2 press release after the break.
TiVo app jumps from iPad to iPhone, adds support for Series3 and HD DVRs
A magazine ad revealed it was on the way, and today TiVo came through by releasing a version of its remote app for the iPhone and iPod Touch. v1.5 does more than just get the existing iPad interface ready for smaller screens, it also increases compatibility by adding "limited compatibility" (search, browse and schedule recordings, plus the virtual remote) with older TiVo Series3, TiVo HD and TiVo HD XL DVRs, as well as TiVo Premieres supplied by cable providers RCN and Suddenlink. Still waiting in the wings is the promised Android version -- unless you're in the UK. Check out the press release after the break or just click the iTunes link below and give it a download yourself, especially since even the TiVo-less can browse its wares thanks to a new guest mode. [Thanks, @BrennokBob & Larry]
TiVo Premiere Q and Preview boxes are official along with an updated iPad app
An early release over the weekend took any surprise out of the news, but now TiVo has officially announced its plans for the new TiVo Premiere Q and TiVo Preview set-top boxes and an update for its iPad app at the 2011 NCTA Cable Show. Both boxes are firsts for TiVo, the Premiere Q (pictured above) because it has four tuners and can stream video to up to three other boxes in the home, and the Preview because it lacks a hard drive or any DVR capabilities entirely. The Preview can function on its own or as a multiroom thin client streaming from TiVo DVRs, and both promise full integration with video on-demand and other cable-provided services. There's no word on any retail plans and as expected RCN and Suddenlink will be the first to offer the boxes. The TiVo iPad app is also getting a cable-friendly makeover with a new version that can browse video on-demand offerings and flick them to any available TiVos for viewing, just like it does for internet video. We complained about the slow pace of updates for the existing Premiere DVR yesterday, so we'll try to have a fresh outlook on the official announcements (PR and more pictures are after the break) and consider a future where TiVo isn't tied to DVRs or being offered at retail. Update: @BrennokBob points out a post on DSLReports revealing the Premiere Q will ship (at least for RCN) with a 500GB hard drive, up from 320GB on the standard Premiere but less than the 1TB of the XL model or Virgin's TiVo in the UK.
TiVo Premiere Q, Preview boxes bring quad-tuner or non-DVR options to the lineup
In an early preview of TiVo's plans for The Cable Show this week in Chicago, TMCNet has posted information on two new set-top boxes that will be offered by cable operators RCN and Suddenlink. As suggested by recent surveys and forum posts, the Premiere Q is a quad-tuner DVR with multiroom streaming of up to three HD feeds via MoCA or Ethernet, while the Preview is TiVo's first box without a hard drive and serves as a client to the main box. Another revelation is news that an updated version of TiVo's iPad app will include be able to browse cable VOD, allowing users to select it on the tablet and then "flick" it to their box where it starts playing. If the information holds up the new hardware seems competitive and modern enough, but we're wondering if TiVo will continue to serve end users who prefer to buy equipment instead of lease and are waiting for things like the new DirecTiVo or software updates that enhance performance on the Premiere and finish off its HD menu system. [Thanks, @BrennokBob]
RCN exec confirms TiVo Premiere multiroom streaming in latest update
Over on DSLReports, RCN's Director of Video Product and Video Operations revealed details about the 14.8 software update coming to the cable company's TiVo Premieres, including the multiroom streaming support that posters at TiVo Community have already found evidence of in retail boxes. Apparently this is all a part of RCN beta testing a move to the Premiere's HD UI on its boxes (currently still using the classic interface) and adding support for features like the TiVo iPad app and even TiVo-styled menus for browsing VOD. As Zatz Not Funny points out, we still have no idea when the streaming may actually get activated, but hopefully it will get knocked off the list of features we're still waiting for (dual-core support, DirecTiVo) sooner rather than later.
RCN launches TiVo in Chicago, credits positive customer response for accelerated rollout
Completing a process that began in April, RCN now offers the TiVo Premiere in all of its markets. Following up D.C., New York City, Boston, Philadelphia, and Lehigh Valley, PA, Chicago's launch includes some demo time at the RCN Booth during Northalsted Market Days this weekend. Of course, this unit still differs from retail models like the one we reviewed because it adds RCN VOD access and subtracts internet offerings from Amazon and Netflix, plus it doesn't yet run the new Flash based UI -- which may be a good thing. While we wonder what the pair will pull out of their bag next, interested customers can hop over to RCN's website and get to ordering, the pricing should be very familiar by now.
RCN offers TiVo Premiere in Boston; Philadelphia, Chicago are next
For your daily TiVo update, those RCN distributed Premiere units have found their way up to Boston after first being unleashed in Washington D.C. and New York City. The blog post mentions Chicago, Philadelphia and Lehigh Valley in Pennsylvania will be next, and a bit of URL finagling on RCN's website easily reveals promotional pages for those areas. The 12 month promo deals vary by location, but if you're just adding the box to current service, the $19.95 fee is consistent, as is the classic TiVo menu. Of course, over the top video options are still limited to YouTube and cable VOD, but we're wondering if RCN will get the same multiroom tweaks Suddenlink has promised.
RCN picks up seven of Viacom's HD channels
RCN's hardly the first to go for Viacom's 7-pack of HD channels, but we're sure fans of Ultimate Warrior, The Hills, The Daily Show, iCarly and other programs will be glad to have them. Comedy Central, CMT, MTV, Nickelodeon, Spike, VH1 and BET go live today, with HD video on-demand offerings hitting servers July 1. RCN's claiming 100 HD VOD viewing choices, just a few thousand or so behind Comcast at this point, but we figure an upgrade is an upgrade, and at least on RCN you can watch them on a TiVo Premiere, so there's that right?
RCN starts offering TiVo Premieres in NYC
RCN's Netflix, Amazon VOD and HD UI-lacking TiVo Premiere boxes are now available to Empire State customers, the first region outside of Washington D.C. to get access. It looks like the bundle packages vary from D.C.'s slightly based on internet speed, but adding a Premiere on is still a $19.95 per month charge. So New York City TiVo fans, the choice is yours: RCN's VOD or everyone else's, which do you prefer? [Thanks, Dave Zatz]
RCN ready to ship TiVo Premiere DVRs in D.C.
Washington D.C. residents who want TiVo and their cable company's video on-demand are in luck -- our friends at ZatzNotFunny gave us the heads up they're the first to get access to RCN's Premiere box. Of course, you don't get the slick new HD interface (yet) but all in all that could be a good thing. The pricing breakdown is above with a $5 premium for existing customers to ditch the old Motorola box -- don't hurt your fingers clicking through too fast, please.
TiVo Premiere's RCN VOD menu is based on the classic interface
Oh TiVo we'd really beat you up about this one if the new HDUI wasn't so painfully slow. We'd love to go on and on about how lame it is to be upconverting a UI even though HD has been around for years and how sick we are of that 10 year old TiVo interface. But no, instead we're just happy that at least some cable viewers will have access to VOD on a 3rd party device, and no matter how bad it looks, we wish every provider made the effort that RCN did to bring all of its services to every device on its network. We're also happy to read that no matter how bad it looks to us, it is an upgrade from the existing RCN VOD interface and is much more responsive than the TiVo Premiere's HDUI -- RCN does expect to roll out a version with the new UI in the 3rd quarter of this year.
TiVo's 3Q results reveal Virgin Media UI deal, new remotes on the way -- but no new boxes
Besides linking up with Google, TiVo has some other big news coming out of its third quarter results, first that it lost less money than expected, a mere $6.7 million instead of the $8-10 predicted. Bigger than that for UK denizens, TiVo has cut a long-term deal with Virgin Media to put its software and UI on the cable company's next gen set-top boxes, including access to online features, due in 2010. On this side of the Atlantic, besides resuming marketing in New England, the company's work with Comcast will continue, including a tru2way mention, while Cox and RCN also deploy boxes throughout next year. The future for TiVo? Expect Best Buy's digital video delivery store to find its way on the box soon, while the company also expands beyond just DVRs expecting to create "some very interesting product opportunities for our next generation TiVo products and services." All that online content means the old peanut isn't long for this world, with development of a new "keyboard remote control" under way, we just can't wait to see if it's beaming commands to any new DVRs at CES.
It's game day, who's got the NFL RedZone Channel?
The wait is finally over and today's the first big Sunday of the NFL Season which means that you're probably making your last minute preparations. As far as programing goes, the NFL has done a great job of getting carriage for its new NFL RedZone channel, but of course not everyone is going to carry it -- sorry Time Warner Cable and Bright House Network customers. So here's a run down of the Winners. Comcast, Dish Network and AT&T U-Verse customers made out the best because all they have to is subscribe to a $5 (aprox) sports package. Verizon FiOS and RCN customers didn't make out as well though as they will have to pay $49 for the season without any other channels included -- but hey at least they got it. For the rest of you, not much you can do, just keep calling your provider and voicing your desires and in the meantime maybe someone of Twitter will hook you up with access to their SlingBox HD.
RCN making cobranded TiVo boxes its 'primary DVR platform' in 2010
Remember that "lots of other providers" TiVo could be coming to? Looks like RCN is one of them and best of all, this isn't some stripped down Comcast TiVo overlay, the cabler plans to go all in with support for Amazon VOD, TiVoToGo, DVR Expander hard drives, multiroom and RCN's own VOD programming, and the ability to search across all of them at once. Expect this sometime in early 2010, when the cobranded TiVo DVRs will become RCN's primary DVR platform, the first offering of its kind. Of course we'd prefer a tru2way box we could take to the provider of our choice, but until the Series4 drops, this might be the best option. Maybe now that the DVR company has cracked the cable market they can get to work on that new interface we've been waiting for.Update: Multichannel News notes these could be available as early as January 1, for a premium of $3 - $5 per month, and new HD DVR subscribers will receive a CableCard-enabled HD TiVo, with "limited migrations" available for existing customers.[Thanks, Jason]