Getting an Xbox 360 RROD was never any fun, but at least getting it fixed was easy, since a quick phone call would get you a pre-paid "coffin" in which to send the broken console back for repairs. Not anymore -- although Redmond will still pay for return shipping, the company's beancounters have decided to axe the expense of sending custom packaging out to people who need repairs, meaning anyone who gets an RROD will need to pack things themselves. Not the end of the world, but we share Joystiq's take: just send it however you can, since MS is fixing it anyway, and then save the return carton in case something else goes wrong -- knowing the 360, it very well might.

Move over RRoD, it looks like there's a new Xbox 360 hardware failure in town. According to anecdotal data collected by Joystiq as well as Google Trends, there's been a steady rise in reports and discussion of the E74 error since mid-October, with no apparent correlation between any specific model or year of purchase. From what we can tell, the E74 error is related to video problems caused by either a faulty AV connector or, more often, a loosened ANA / HANA scaling chip. Symptoms include visual glitches like random lines or snow and a single red light on the console in the lower right quadrant (see picture). The time frame for the rise in issues makes NXE and its November debut a suspect, but it's worth noting that the uptick started just before that launch, so perhaps it has more to do with hiccups caused by spurred interest in turning on the console after a long period of dormancy. We're curious to know how the issue has affected the Engadget readership. Has your Xbox 360 gotten the Red Arc of Death? Let us know in the poll below.

Read - Joystiq Survey
Read - Google Trends [Via Negative Gamer]

Is your Xbox 360 red in the face? No, not that kind of red, but facing that painstakingly loathsome red ring of death? Well, if group product manager Aaron Greenberg knows anything about the situation -- and we'd imagine he does -- then it looks like the guys at Microsoft have finally found a solution to many gamers' worst nightmares. In an interview with Edge Online, Greenberg said that through repairs they've done as well as updated technology, the guys in Redmond are pretty confident that afflicted consoles should be nonexistent in the not so distant future and that they've "put the worst behind us on this." So, breathe easy obsessive gamers, you needn't worry about getting an infected console any more -- we hope.

[Via Yahoo! Games]

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By now we have all heard of (or experienced) the infamous Xbox 360 Red Ring of Death, and we also pretty much know what causes it. Heck, we've even seen ways to avoid it by spending more money on fixes instead of going through Microsoft's replace / refurbish / replace process. In what he calls his final chapter on an extensive bit of investigative journalism, Dean Takahashi uncovers the early quality control-absent rush to market that resulted in a massive number of Xbox 360s being sent to market despite known design flaws. Dean goes on to propose that all this has kept Microsoft from winning this round of the console wars, as costs to keep the consoles working crippled Microsoft from aggressive marketing measures such as price cuts. In the end, he concludes (via an anonymous quote) that Microsoft treated the Xbox 360's launch like a software company would, as if some future patch would cover up the inherent problems with the console's design.

Just days ago, we heard that Microsoft's Xbox 360 failure rate was at a staggering 16-percent. Not helping Redmond's cause in making you believe otherwise, one of the hand-picked machines used at the 2008 Game Developers Conference was actually suffering from the infamous Red Ring of Death. Comedic gold? Yes, indeed. Check the video after the jump!

Warranty extension or not, the widespread nature of Xbox 360 failures pretty much guaranteed that it was only a matter of time before a third party stepped forward with a commercial fix. The X-Clamp Fix from Next Generation seems to the be first of these solutions available, although it's certainly not as simple as we would have expected. Consisting of some replacement screws and washers, the $15 kit helps you tighten down your GPU heatsink, possibly resetting your GPU in the process, a strategy modders have been using to escape the red ring of death for some time now. Probably worth a look if you're unable to get warranty service and the other wing-and-a-prayer fixes don't work for you, but the kit looks like it involves pretty significant disassembly -- we'd recommend picking up the phone and begging for an RMA first. Check the world's most boring installation video after the break.

[Via MaxConsole]

Clearly due to the current heat on Microsoft concerning the Xbox 360 RROD, disk scratching, and overheating scandals, Sony's Dave Karraker is mooning on the company's official blog over a recent PS3 Vault "stress test" called "How to kill a PS3 console" which showed the company's game system to be surprisingly resilient in the face of extreme conditions. "A lot of noise has been made recently about the reliability issues of one of our competitor's systems," Karraker said, then went on to kick some sand in Redmond's eye by adding "Did it fail? Nope. Like the Energizer Bunny, it kept going and going and going." Admittedly, the tests -- which included running games and Blu-ray movies for 108 hours in a typical "living room" environment, placing the console in a freezer van then lowering the temperature from 50 degrees to zero, and powering the PS3 in a sauna where heat increased from 100 degrees to 120 degrees over a nearly three-day session -- were quite extreme. In the end, however, the testers say besides being "extremely hot" after coming out of the sauna, the system is running fine and back in regular use. Microsoft, the ball's in your court.

[Via DailyTech]