Phones4u couldn't have folded at a worse time. The upcoming expiration of reseller contracts forced the company into administration earlier this month, three days after it opened up preorders for the iPhone 6 and 6 Plus. While hard-up employees are finding new homes and empty stores new owners, customers who were eager for Apple's newest aren't so lucky. Today, in an email to iPhone 6 preorderers (that's definitely a word) that laid down an upfront payment, Phones4u came clean about the refund process, or more accurately, the lack of one. You see, Phones4u previously stated it would refund any iPhone preorder payments it'd taken, which it probably wasn't in a position to say since, you know, it'd gone into administration by that point.