Microsoft revamps pushy Windows 10 upgrade process

"Some of our valued customers found it confusing."


After getting hit with a $10,000 settlement and accusations of shady Windows 10 upgrade notifications, Microsoft has pledged to clarify the upgrade options that users were struggling to wrap their heads around. (And, most importantly, they've promised to make that red X on the dialogue box do what you'd actually expect it to do.) According to Windows head Terry Myerson, those changes should come at some point this week, just a month before the free upgrade period ends.

"Since we introduced a new upgrade experience for Windows 10, we've received feedback that some of our valued customers found it confusing," Myerson told the Verge. "We've been working hard to incorporate their feedback and this week, we'll roll out a new upgrade experience with clear options to upgrade now, schedule a time, or decline the free offer."

The reconfigured dialogue box now includes those three options and the red X will actually close the dialogue rather than scheduling the update for a later date. If you, dear Windows 7 or 8 users, feel tempted to try out Windows 10, the upgrade is still free until July 30th but you'll wind up with a few more advertisements on your desktop.