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The Surge solves some of Fitbit's problems with better food and sleep tracking, while adding GPS and heart rate monitoring to the mix. But its bulky, utilitarian design and high price will limit its appeal.
- GPS and heart rate monitoring are welcome additions
- Fitbit finally solved its sleep-tracking problem
- Food database is robust and easy to use
- Design is better suited for the gym than the office
- Slightly bulky body and strap
- Pricey for an activity tracker, even one with GPS
AVERAGE CRITIC SCORE
AVERAGE USER SCORE
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- Critic Reviews (8)
- User Reviews (17)
- 81AVERAGE CRITIC SCORE8 ReviewsWired70REVIEW: FITBIT SURGE WATCHING YOUThe person who will get the most out of the Surge is someone who wants the constant fitness tracking Fitbit is known for, and also wants to wear a more traditional digital wristwatch.Recode80Three New Fitbits: See How They RunIf you’re a runner who wants a GPS watch that gives you an idea of what your heart rate is, without needing a chest strap, and you sometimes do things like yoga and weight lifting and spin, you have my blessing.PC Mag100With continuous heart rate monitoring, GPS, and brWith continuous heart rate monitoring, GPS, and broad appeal, the Fitbit Surge is the best all-day fitness tracker to date.Tom's Guide80Fitbit Surge ReviewThe $249 Fitbit Surge is an all-day, everyday activity tracker that packs a continuous heart-rate monitor and a GPS sensor into its comfy frame.Time80Review: The Surge Is the Most Powerful Fitbit EverThe Surge is one of the best devices out there for athletes looking for a feature-packed fitness tracker and who don’t mind the sporty stylings or the high price tag. ... But as Fitbit readily admits, the Surge isn’t a proper smartwatch by any means—and that could be a problem for Fitbit.Mashable80The enormous Fitbit Surge is a runner's best frienIf you're a serious runner who wants data logging and training tools and less focused on getting smart notifications, the Surge is a very worthy buy.ChipChick80Fitbit Surge Fitness Super Watch ReviewSurge is my favorite Fitbit to date. As an activity tracker, it can mostly do everything the Fitbit Charge HR can do, other than GPS. ... Unlike most other smart watches, Fitbit figured out how to offer an always-on display and still maintain a battery life of more than a few days.DC Rainmaker80Fitbit Surge In-Depth ReviewIf you’re primarily looking to use it for steps and sleep, and 24×7 heart rate monitoring ... it does well there. It’s just unfortunately not for someone that wants absolute HR accuracy – which, I suppose is sorta the point of the device.
- 60AVERAGE USER SCORE17 ReviewsEngadget Reader30May 8, 2017Feedback submitted!Unable to submit feedback!A poor product that's more likely to be frustrating than useful. - EngadgetEngadget Reader20February 17, 2017Feedback submitted!Unable to submit feedback!DO NOT BUY!! It breaks after a few months of use.The band itself will peel and bubbles will form underneath the skin of the band. They replaced it 2 times. Costumer service will not give me a new because its "more than a year since the first one was purchased. Waste of money.Engadget Reader80September 22, 2016Feedback submitted!Unable to submit feedback!I am happy to see that you are thinking about buying the Fitbit surge. This is a GPS watch and everyday fitness tracker that is good for runners and bikers or generally active people. It is able to track your steps, calories, heart rate, miles, and the number of floors you climb in a day. It also tracks your running, biking and weights workouts. Another cool feature is that it tracks how long you sleep as well as when you are restless or awake. You are also able to turn notifications on, so you can get notifications on your phone right to your watch. I have had the Fitbit Surge for three months now and I really like it. It is easy to use and it is a fitness tracker as well as a GPS watch. I enjoy all of the different features it provides, as I mentioned above. I gave it four stars out of five for a variety of reasons. 1. First, I think it would look good on any arm. It isn’t too bulky and has a comfortable adjusting strap that allows it to be the size you want. I have a very small wrist and was worried that it would be too big, but I was wrong. It has a nice big screen that is easy to see while exercising. 2. Another thing that I like about this product is that you can connect it to the Fitbit app on your phone and track your progress. It keeps the data from your watch on the app, so you can see how today compares to other days. It also allows you to make goals, which I personally believe makes me more active. It provides you with a lot of data, which for the most part seems very accurate. I didn’t give it a full five stars because it is a better than average GPS watch, but in order for it to deserve five stars, it would need to add a few more features. I know there are other GPS watches that are water proof and people are able to swim with them. Granted, these watches tend to be more than $250, but in the few months of having this watch, I believe that would be an important feature. I have also found that the watch sometimes overheated in the summer. This was usually when it was almost one hundred degrees and I was laying out in direct sunlight. It never happened when I was working out with it. Overall, this product has been very useful and worth the money I paid for it. The main goal of this product is to get people more active, and I personally believe it achieves that. I would recommend this product to any runner or biker just because the features of this product appeal more to them. I wish you the best of luck in your search for your perfect fitness tracker. Thank you for reading.Engadget Reader60February 15, 2016Feedback submitted!Unable to submit feedback!The screen stopped working with in two weeks of owning this $250 paperweight. The tracker still worked, as it would still sync to my iPhone. The software on this just never seemed right. Always glitchy, missing lines, and no functionality when pressing buttons. I spoke with someone from their customer service department and they will be sending me a new Surge. I really like this tracker. The GPS worked well for me.Engadget Reader10November 23, 2015Feedback submitted!Unable to submit feedback!I would not recommend buying it in India - see my reasons belowWhen it was working , it motivated me to exceed my perceived limits and I improved my daily running . Hit my goals better than ever . The great convenience of effortless tracking daily steps, calories burnt and heart rate was delightful. Charging once in 4 days in the beginning without GPS really being used. I used to run on the treadmill wearing this and wear it constantly even when asleep. All this lasted exactly two months, when the first one started synching erratically and then stopped synching completely. Please note Surge does not allow you to synch using the cable . In effect Surge turns completely useless when this happens. I got a replacement quickly from Fitbit. I was delighted and continued for another 1 months. The second failed exactly in the same manner a week and half back when I was travelling . It was my only watch - so it caused quite a bit of frustration and pain. So far Fitbit has not sent a replacement nor would they give me a refund. The stock answer is they are processing this. No questions/responses on what could have caused this. I tweeted their CEO James Park - I got a stock response from their support. So if you are in India and are planning to buy this, I would suggest you look at alternatives too - Microsoft Band 2 perhaps. Dont rush into buying Surge without checking warranty and support.Engadget Reader10October 8, 2015Feedback submitted!Unable to submit feedback!An awful product that should be avoided. You'll be sorry. - EngadgetEngadget Reader20August 5, 2015Feedback submitted!Unable to submit feedback!I believe Fitbits heart is in the right place but their ability to put out a product this technical is not anywhere close other fitness companies like garmin or polar. Fitbit customer service sent me two devices as replacements. Turns out their GPS didnt work well at elevations above 2000 FT. several months later I still hear the same complaints from current owners. The HR monitor works OK around the house and I will say decently during a run, but not at all on a bike. My Garmin strap showed 160 and the surge showed 110. This was an equal problem on all three surges I tried. Fitbit is great at steps and social, but not at high level technical needs for athletes.Engadget Reader90August 5, 2015Feedback submitted!Unable to submit feedback!I bought Surge for motivation - after three weeks I am still happy with it. I am not sure if heart rate in higher frequency is "exact". Other features are really nice.Engadget Reader90August 5, 2015Feedback submitted!Unable to submit feedback!I bought Surge for motivation - after three weeks I am still happy with it. I am not sure if heart rate in higher frequency is "exact". Other features are really nice.Engadget Reader80July 29, 2015Feedback submitted!Unable to submit feedback!There's a lot to like about this in spite of a few flaws. - EngadgetEngadget Reader70May 22, 2015Feedback submitted!Unable to submit feedback!A dependable product that doesn't really stand out from the competition. - EngadgetEngadget Reader90March 29, 2015Feedback submitted!Unable to submit feedback!I really love it, just wish is was more waterproof. I had the flex for almost a year and I had the force for a year and loved them and with the force having a 10 day battery. I am getting 5 to 4 days on a battery on the surge. I really like the heartrate and the size of display. I really don't like using the GPS on it because it really sucks the battery, I just use my phone to track on the good flexbit app.Engadget Reader60March 22, 2015Feedback submitted!Unable to submit feedback!I wore the watch for three months. I run 4 miles a day or walk 30 minutes a day with some kettlebell work. You can't wear this watch when working with kettle bells, you would end up destroying it. First issue I had with it in the first 3 days of wearing it was the watch stats not resetting at midnight. I sent a email to Fitbit support and 3-4 days later they sent me a email explaining how to reset the watch. I then started taking it on runs with me. I ran the same route every time and the Fitbit spat out different numbers (steps, calories, and route) every run. I did get a rash at one point, but that was my fault for not drying under the watch band when I got water underneath it. Eventually after a month I started noticing a funk, an odor, coming from the watch. It wasn't the band that smelled it was emanating from the 3 buttons. It seems after a month of washing and rinsing the watch, water was getting caught around the buttons and causing a smell. I eventually got to test the steps and distance against a treadmill and noticed the watch was off by a lot. I then went about adjusting the stride lengths to hopefully to correct the step discrepancy and could never really tune it in. I would get close on one run and then it would be off by 25% on the next run. It was annoying. The final straw before I returned it was the fact condensation would form under the watch face glass when I would rinse off the watch with cold tap water. This watch has a lot of issues for something that runs $250.Engadget Reader60March 16, 2015Feedback submitted!Unable to submit feedback!I owned the watch for over a month and returned it for a full refund. The primary reason is because the watchband gave me a terrible rash on my wrist. This is even after I followed their "care instructions". How am I supposed to monitor my sleep if Fitbit wants you to remove the watch so that your skin can breathe? The watch is very ugly. Its wedge shaped form factor makes it bulkier near the top of the watch and thinner near the bottom. I would recommend you go out and buy a chest telemetry strap that supports Bluetooth and use that instead. You'd save 200 bucks that way.Engadget Reader80March 14, 2015Feedback submitted!Unable to submit feedback!There's a lot to like about this in spite of a few flaws. - EngadgetEngadget Reader80February 1, 2015Feedback submitted!Unable to submit feedback!Battery wise I'm getting about 4 to 5 days of use. compared to my old Fitbit One its not as good. But compared to my old Moto 360 watch it blows it out of the water. I was getting about a days charge o the 360.The surge supports notification but i have not been able to get them to work on either my iPhone 6 or my 2nd generation Moto X. I did get the music controls to work though. But i don't find that all that useful. It is easy to get used to wearing the device. it doesn't feel uncomfortable or bulky after wearing it for a couple day. It something you are likely to wear all day and while you are sleeping. I tend to take it off and charge it while getting ready in the morning.The UI on the charge is really easy to use. for most status updates you just swipe the screen. this gives you the time, steps, BPM, distance, calories and floors climbed. It has a large button on the left side of the watch that when pressed takes you the menu. from the menu you can select settings, alarms, run and exercise. if you double tap the button it takes you to the music controls. Since this is a Fitbit you have the great Fitbit App and website where all of your data can be displayed. Over all i like the Surge. But, for most people i would tell them to go with the Charge if they are looking for a Fitbit with a display that you want on your wrist. I just don't think the Surge is worth the extra $120 over the Charge for most people. ***** Update***** FEB 07 2015An update was recently pushed to the Surge and since that update i have not had any bluetooth connectivity issues. i am able to get my call notification on my Surge now.Engadget Reader90December 13, 2014Feedback submitted!Unable to submit feedback!The extra functionality of the watch has a hit on the battery. With heavy usage it lasted four days. Compared to the Charge which lasted seven days this is a setback. For a smart/super watch this is still ahead of Android Wear which can only last a day if you don't use it heavily.GPS takes around 2 minutes to get a solid lock. This should be taken into account when you're getting ready for a hike, run or long walk. The location can be shaky in the beginning but levels out with a few minutes of usage. The map produced in the exercise summary looks nice but you can see how far off the tracking can be.I was unable to pair the watch to my phone for music playback controls. This might be because the watch is still being finished. I'll try again with the next update.The heart rate monitoring isn't as precise as the H7 polar chest band. I tested this while using the elliptical and noticed the reading was 5-15 bpm off from the chest band. The total calories burned was only 10 off from the chest band reading. Not perfect but very close.This is a great upgrade to the fitbit family. Not for the casual user. The serious fitness enthusiast will enjoy the added functionality and one less thing they have to carry.
Wearable / clip-on
Motion, Distance, Speed, Gps, Heart rate
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