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Google Pixel 3 XL

Google Pixel 3 XL

from  $899+
Pixel 3 and 3 XL Review: Worth upgrading, but with a caveat

Pixel 3 and 3 XL Review: Worth upgrading, but with a caveat

Posted   10.15.18
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89 Engadget Score
An all-around great product that's among the best in its category. You'll almost certainly be happy.
89

An all-around great product that's among the best in its category. You'll almost certainly be happy.

How we score

The Engadget Score is a unique ranking of products based on extensive independent research and analysis by our expert editorial and research teams. The Global Score is arrived at only after curating hundreds, sometimes thousands of weighted data points (such as critic and user reviews).

Engadget Review

The Pixel 3 XL would be a superb big-screen phone if its notch weren’t so polarizing. If you don’t like the fact that this notch is bigger than rival phones and don’t want to use the software fix to mask it, the Pixel 3 XL isn’t for you. But if you can live with those caveats, the Pixel 3 XL is a long-lasting, powerful flagship with a brilliant display, capable cameras and the best of Google’s software smarts.

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Pros
  • Powerful cameras
  • Premium build
  • Capable performance
  • Clever Assistant features
  • Long-lasting battery
Cons
  • Polarizing notch
  • Some software not yet ready
89 Engadget Score
An all-around great product that's among the best in its category. You'll almost certainly be happy.
89

An all-around great product that's among the best in its category. You'll almost certainly be happy.

How we score

The Engadget Score is a unique ranking of products based on extensive independent research and analysis by our expert editorial and research teams. The Global Score is arrived at only after curating hundreds, sometimes thousands of weighted data points (such as critic and user reviews).

Scores

Engadget

89
 

User Reviews

10
Crystal
***LEMON*** This phone is nothing but problems. Can not believe how much money...read more
20
shawn
My recommendation is to stay away from Google phones! I do admit that the...read more
90
Rhythm
The best in its category. We highly recommend it. - Engadget
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Score Breakdown

 
81
Average user Score
 
10
Crystal
09.08.19
***LEMON*** This phone is nothing but problems. Can not believe how much money the Pixel 3XL costs considering it is just a light paper weight. Soooo many problems, which I have listed below: Constant crashing/freezing on phone calls. (Look at #3) If I got lucky enough to have it work, then it was like talking to Charlie Brown's teacher. I decided to go with the 3XL to get the larger screen , that I was used to.The phone has worked flawlessly for half a day. On the second day, I was having calling issues (which apparently are very frequent and there's no fix for it) where people can't hear me. Sometimes during a phone call the screen would go black and I could not end the call or use the keypad until the call ended. This is a problem when the other person doesn’t answer and you’re forced to leave a voicemail. Another issue was apps would be randomly opened when I woke up or I'm in the middle of an important phone call or game. It's ridiculously difficult to shut down all the open apps just to answer the phone. About the same time as the calling problems started so did the messages problems. No one could get any text message from me! Now I had to download TextNow app to be able to text and call! And absolutely NO fixes! Not even 4 factory resets would help! No audio jack! Must be plugged into the charging port. So can't charge and use headphones at the same time unless you go Bluetooth. And good luck with your connection even if you have strong bars! Can't connect to my Samsung smart TV have to use a Google Chromecast or Firestick. Such crap! I can keep going on about how shitty this phone is. I feel betrayed and ripped off! Why hasn't a multi lawsuit started yet? I'm actually considering it! I have done everything I can to get this phone to work, asked Verizon, asked Google, I've re-started/ factory reset and so on. NOPE...NOTHING... this does nothing to fix any of it. If you get this, You will have yourself a device that has a 50/50 shot at doing what it's supposed to. Extremely disappointed with Google as well… Google isn't addressing any of the problems I've been having or anyone else that I have read about. No reliable answers, no solutions, and will not replace! Can not believe their customer service skills are soooooo horrible! Save your money, LEMON!
 
20
shawn
03.18.19
My recommendation is to stay away from Google phones! I do admit that the camera on Pixel 3 is better than iPhone in most lighting situations but the lack of customer service is not worth the gamble for such an expensive phone. The software crashed after a few days of usage and the retailer refused to take responsibility for exchange or refund or repair. Google has no support in any of the 20 countries I have traveled to since purchasing the phone and their website offers no convenient solutions without shipping the phone to a service center in Singapore or US. I am not sure how Google thinks this is an efficient way to deal with software issues, but I am not the customer who can afford to be without my main phone for 6 weeks. The two year warranty they offer is as good as no warranty in my opinion and Google should not be charging these prices if they have not figured out their license problems internationally. Stay away from Google phones and make sure to spread the word so no one else experiences what I have experienced.
 
90
Rhythm
03.07.19
The best in its category. We highly recommend it. - Engadget
 
40
biffstar4321
12.15.18
A poor product that's more likely to be frustrating than useful. - Engadget
 
80
Aaron
12.10.18
Coming from a Pixel 2, I'm very tempted to switch back.
 
90
Stephen
12.09.18
This is absolutely the best phone I've ever owned. Combined with Google FI, it's excellent. The notch is a non-issue for me. The battery life has been phenomenal. I can forget to charge it at night and probably last a 2nd day with it. The camera is unbelievable. I used to be a professional photographer. Unless I am shooting a portrait or wedding, I don't even take one of my good cameras to events with me. The night shot is spectacular.
 
100
El
12.07.18
Phone: Pixel 3XL Previous Phone: Nexus 6P I upgraded to the Pixel 3XL because I was worried that Google would just stop offering service to my wonderful Nexus 6P. I have no proof of this of course, but seeing the way things were going and after 3 generations of Pixel phones, it's only natural that I felt this way. I loved that 6P, it was the best phone I ever had. . . That is, until I got my hands on the Pixel 3XL. I kind of knew what to expect from all the leaks, but until I got the phone in my hands and used it I couldn't really tell. 1st things first: The Notch! PRO Nothing to see here folks. Just go home. To be honest, people made way too much out of the notch. After about an hour of actual use, the notch pretty much disappeared for me. It never gets in the way of any app I've used and if anything it's an interesting thing to point out to people considering it. It has a certain charm to it. You can still swipe down anywhere on the top of the phone and pull down the notifications and quick settings. 2nd thing second: The Gestures. PRO It took me about 1 minute to get used the gestures. I may be in the minority here, but I like them, they're really easy to use. Also it very much enables my and I suspect other peoples fidgety fingers. 3rd things third: The All Glass Body. CON & PRO This was the one thing that I was skeptical about, and still am. I purchased a Spigen case for it as soon as it was available. I'm not risking this fragile glass phone falling on the floor and breaking into a million pieces.My old 6P felt much sturdier due to its aluminum body. On the bright side, the all glass body does feel fine to the touch but as you can imagine, it's a fingerprint magnet. On the much brighter side, I finally have damn wireless charging. This makes up for the glass body. 4th thing fourth: The Camera. PRO What can I say. It's a great camera and the Night Sight mode pushes computational photography to a new level. I'm not constantly taking pictures so I've never had any of the issues some people have had with their phones. Personal Notes: This phone is much faster than the Nexus 6P. Obviously. PRO I do miss the metal body, but I love the wireless charging, I'm conflicted, but leaning toward the wireless charging more. CON/PRO Screenshots do not include the notch. See here: https://imgur.com/a/XNtWLdw PRO Side Note: The Google Fi built in network switcher and wifi VPN are amazing. Especially in a downtown like where I work. I get signal everywhere. PRO ok. done.
 
90
mk2
12.06.18
Coming from the 2XL, I was expecting a minor upgrade. I loved my Panda 2XL, despite it's so so screen. The first thing I noticed on the 3XL is the massive improvement that the screen represented in comparison to my 2XL. The notch on the 3XL was much ballyhooed, but I only noticed it long enough to notice it, and then it blended into the user experience. The only time it's ever an issue is when watching videos, it shifts the screen over just a tad so that it's not directly centered on the phone chassis. Build quality is much improved over the 2XL, this thing is premium, through and through. The front facing speakers are loud and with the latest update sound great. They rattled a little before the update. I was never a fan of wireless charging, but impulse bought a $10 slow charger pad for my desk, and now I don't notice battery life anymore. On the weekend, the phone still lasts long enough, if not quite the marathon machine that my 2XL was. The camera is of course amazing, and being able to select focal point and background blur after the fact is something special. Night sight is a true differentiation for still photography. Video could be improved a bit, and doesn't quite live up to the current crop of iPhones, but I think it'll be improved via software fixes. Surprisingly, the party trick of this phone (other than the amazing camera) is the textured glass back. I enjoy taking a pen or a key and marking it up while people are watching. Once their jaw is on the floor, I simply wipe away the marks with my thumb and we're all good. You see, soft metal doesn't scratch hard glass, hard glass scratches soft metal! Overall, it's been a fantastic phone, and I am very happy with the upgrade over the 2XL, now if only they offered it in Panda...
 
70
Valeriu
12.06.18
Hello, I am using a Pixel on VOIP service provider Republic Wireless which is using call routing over Wi-Fi. The issue is that inbound Call Screening crashes consistently for incoming VOIP calls. Otherwise their Wi-Fi calls work fine with the system dialer. Could you suggest a workaround other than to disable the Phone permission for the Republic Wireless app, as doing so prevents Wi-Fi call routing from occurring. I reached out to Republic support, who indicated that their developers have opened a ticket reaching out for Google's assistance in resolving this bug. Could you please add priority to the dev bug Republic Wireless has opened? Ticket: 118842037
 
80
Jeffrey
12.06.18
I'm switching from iphone and this is my first android device. I've noticed significant battery drain, so I'm assuming I'm not doing some things right. I've also had trouble connecting my bose wired headphones with the provided usb-c headphone port adapter, and that is a bummer since they are quite expensive.

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