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T-Mobile, AT&T customer account PINs were exposed by website flaws
As if news of a recent breach leaking T-Mobile customer data to attackers weren't bad enough, Buzzfeed News highlights a pair of issues that could've revealed PIN numbers for customers of T-Mobile and AT&T. The security flaws were uncovered by two security researchers, Ryan aka "Phobia" and Nicholas "Convict" Ceraolo. The T-Mobile issue occurred via its link to Apple's online store, where they found that a page in the middle of the iPhone purchasing flow would allow an interested party unlimited attempts at guessing an account PIN or last four digits of the account holder's social security number. Given unlimited tries for a safety feature that's probably four digits with no rate limiting lets hackers run through all the possibilities quickly.
Verizon intros Mobile Security app for Android, wants to keep you safe
McAfee's been offering mobile protection services on Android for a while now, but Verizon's taking it a step further and bringing an application tailored specifically for its own customers with help from the Intel-owned outfit. The Mobile Security app -- which is also powered by Asurion -- aims to assist the Big Red crowd by protecting their devices from many "digital and physical threats," giving Android (2.1 or later) users the ability to lock, set up alarms, wipe data and locate handsets remotely. As it stands, Verizon's splitting the Mobile Security utility into three different setups, including a free-of-charge Basic, the Premium for $2 per month and, for those who want to be extra careful, a Premium with Total Equipment Coverage that adds a $1 monthly charge to the current TEC fees. We'll let your levels of paranoia decide whether or not you actually need any of these -- but alas, the link is down below for folks interested in checking out the shielding app.
Mobile Miscellany: week of March 26th, 2012
Not all mobile news is destined for the front page, but if you're like us and really want to know what's going on, then you've come to the right place. This past week, we've seen hints of a Droid Bionic 2, and unfortunately, a number of T-Mobile customers will need to brace for a price hike. These stories and more await after the break. So buy the ticket and take the ride as we explore the "best of the rest" for this week of March 26th, 2012.
AT&T to offer standard insurance for iPhone owners starting July 17th
If you have an AT&T iPhone in your possession, there's a good chance you've quickly glanced at available insurance options and noticed they're... well, a tad on the spendy side. Big Blue's only solution requires a $12 monthly asking price -- considering that's before the deductible gets factored in, we just can't imagine it selling like hotcakes. The tides appear to be turning, however; according to AT&T's official site, iPhones will be eligible for Asurion Mobile Insurance plans on July 17th. With these new plans, the monthly cost will plummet to a much more reasonable $5, placing it lower than Verizon's version. We're still awaiting word on the deductible, though other smartphones on the same protection plan require a $125 replacement charge. Here's the drawback: it's only available for the first 30 days after the device is purchased, which means anyone who procured an iPhone before mid-June will want to keep those cases and screen protectors glued on tight. There's also no intimate details on what kind of damage is covered -- good thing these things are so difficult to destroy, eh?
Sprint's Total Equipment Protection app searches out lost Androids and BlackBerrys
Joining AT&T and Verizon in offering some software-based data security for owners of its handsets, Sprint is today introducing its Total Equipment Protection app. Funnily enough, it uses the same Asurion software as the aforementioned other carriers, which would be why its functionality mirrors them so closely. With the TEP app, you'll be able to track your phone via a web interface, force it to sound an alarm even if muted, lock it, and finally wipe your contacts (which can later be restored once you get your handset back). The app itself, compatible with Android and BlackBerry devices, is free, however you'll need to be signed up to Sprint's Total Equipment Protection program, which costs $7 a month. You'll find more details in the press release after the break.
Verizon's Mobile Recovery: like 'Find my iPhone,' but for VZW Android, webOS and BlackBerry handsets
Fancy the idea of having Big Brother track your handset if it goes missing, but aren't so keen on owning an iPhone, ponying up for MobileMe and signing a deal with AT&T? Fret not, fretful one, as Verizon Wireless has just launched an extension of its Total Equipment Coverage program that essentially provides the same services, but for VZW-branded BlackBerry, webOS and Android phones. The full list of compatible phones is down there in the source, and the best news is that the Mobile Recovery app is offered free of charge to those already ponying up $7.99 per month for TEC. When enabled, it will allow users to remotely lock the device, sound an alarm (solving the infamous "couch cushion" dilemma) and wipe contacts from the phone. If a recovery proves unsuccessful, the carrier will supposedly provide you with a next-day replacement, but we've got an idea that there are quite a few lines of fine print to read beforehand. At any rate, it's a lovely option to have -- particularly if you're already paying for TEC -- and it's available to download and activate as we speak.
MobileProtect now officially ready to insure your iPhone 4 from everything*
And just like that, it's confirmed. We'd heard through the grapevine that AT&T may be fixing to certify a third-party to sell an iPhone insurance program, and now it looks as if Asurion has been given the green light by Ma Bell, and not a moment too soon. According to the company, MobileProtect is the "only iPhone (and iPhone 4) insurance to protect against loss or theft (the reason for nearly 50% of phone claims), while also covering water or other liquid damage, accidental damage, and out-of-warranty failure." Of course, you'll have to shell out a borderline-ridiculous $11.99 per month for the coverage (and yeah, there's still a deductible), which is made even more outrageous by the fact that the iPhone 4 and its Gorilla Glass is nigh indestructible. Er, wait... *Claims of "everything" are subject to interpretation, as anyone who has ever dealt with an insurance company will attest. P.S. - SquareTrade still works on the iPhone 4, and it's probably worth considering. Take a look at the price breakdown after the jump. Also, Worth Ave Group has an option that looks even more acceptable. The bottom line? You can insure everything.
AT&T prepping MobileProtect insurance program for iPhone?
Shots of some docs over on BGR have us believing that AT&T is on the cusp of launching a program called "MobileProtect," but don't be fooled by the fancy name -- this is basically an Asurion-operated handset insurance plan just like any other, the only real difference being that it's for the iPhone and offered directly by the carrier. Interestingly, it seems that you'll buy the protection through the App Store of all things, automatically billing the credit card that you've got on file with Apple, but you'd better really want the protection because it's going to run $13.99 a month. Oh, and you'll have to pay a $99 deductible to fix an 8GB 3G, scaling up to $199 for a 32GB 3GS. To put that in perspective, that means it'll cost you $367 to replace an insured 32GB 3GS after a year of coverage, at which point you'll say "well, I'd rather have an iPhone 4 anyway" and shell out $200 with an upgrade pull-ahead. Yeah, call us jaded.
To AppleCare or not to AppleCare -- that is the question
The following is a re-enactment of the mysterious and sudden failure of Megan Lavey's MacBook. It was the evening of Tuesday, July 14, 2009. Megan Lavey heads out to the movies to watch the eagerly anticipated Harry Potter and Half-Blood Prince. But the excitement of the night was short lived. Upon her arrival home, Megan found her MacBook in an unconscious state. She tried several attempts to revive it: plugging it and unplugging it, removing and reinserting the battery, as well as performing an SMC reset. However, these attempts proved futile. In a last ditch effort, Megan made an emergency visit to her local Apple store to meet with a genius. They had both good news and bad news. The good news was that they identified the problem with her MacBook (the logic board) and could save it, but -- and here comes the bad news -- could cost up $750 to repair. What's worse, Megan didn't have AppleCare coverage. In a state of shock and sadness, Megan leaned on the shoulders of her fellow TUAWers, each of whom offered words of encouragement her: Chris Rawson: "My wife's mid-2007 MacBook is having the exact same issue right now. Luckily, it's covered by AppleCare, and going to the local repair place ASAP." Erica Sadun: "":( :( :("" Sang Tang: "Hey, this would make an interesting post. I'm going to write something on this." There are many Megans in the world, and each is faced with the difficult task of deciding whether or not a repair is worth its cost. It's also times like these that one regrets not purchasing AppleCare, for often times repair costs outweigh the cost of AppleCare. And this raises the question. Should you purchase AppleCare? Several months back, TUAW's Robert Palmer penned a piece on why he believes AppleCare is worth it. This post expands upon that and provides examples of when AppleCare is and isn't justified.
Wireless insurance class-action lawsuit settled
We know that having your phone stolen or lost can be a traumatic experience, however if you subscribe to wireless insurance through your carrier it makes the process a little less painful. Except when your wireless insurance provider tells you that one dreaded word you don't want to hear: You're getting a "refurb." The problem occurs when people pay the $50.00 deductible and more often the cost of the refurbished phone is less than the deductible. Last week a federal judge approved an initial settlement between Asurion and Lock\line that affects approx 15 thousand customers and soon they will be receiving the details of their settlement. Signal Holdings, the other major cellphone insurance company, is waiting their trial date to be issued. [Thanks, Sergio]
