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  • Anti-Aliased: Hax0red

    by 
    Seraphina Brennan
    Seraphina Brennan
    09.16.2009

    Today was a beautiful morning. It was a morning filled with sunshine, chirping birds, and a good night's rest. I was up writing late last night, so it was nice to sleep in a little before getting a start on the day. Yet, all cozy naps must come to an end, as I had to get up to man my computer, check my e-mail, and get a start on today's work.As I booted up Mozilla Thunderbird and looked over the e-mails that were floating in my inbox (yesterday's MAG comments, Star Wars Galaxies comments, and some new screenshots for D&D Online) I saw one that kinda stuck out. It was from Blizzard Entertainment Support, and it was a password change notification from Battle.net. At first I chuckled, thinking it was some type of spammer who was trying to get me to give up my password, but on looking through the letter, I noticed it was authentic Blizzard material.That's when my phone rang. It was one of my guildmate's numbers flashing on the screen. Those birds stopped chirping after that booming string of profanities escaped my mouth.

  • Battle.net 2.0 to allow cross-faction communication

    by 
    Michael Sacco
    Michael Sacco
    08.27.2009

    As noted in my previous article on the subject, the new and improved Battle.net won't affect only StarCraft II -- among other things, the Real ID feature will allow you to see what other Blizzard games your real-life friends or acquaintances are playing, should they desire it. But that's apparently not the only perk for WoW players. Blizzard recently announced that migration of WoW accounts to Battle.net accounts will soon be mandatory, and posted a FAQ about it on the official website; one detail immediately caught my eye...What will change in World of Warcraft after the forced migration? The core gameplay experience will remain unchanged as a result of the migration. However, you'll be able to take part in all of the new Battle.net features, such as cross-realm, cross-faction, and cross-game chat. That's right. Got a friend that plays Horde and you play Alliance? You'll be able to talk to them from inside WoW, even if they're on a different server. Heck, even if they're playing StarCraft II or Diablo 3, you'll still be able to chat with them. How cool is that?To quell some concerns that'll surely get posted in the comments, the extent that others can utilize your Real ID is completely up to you. You decide who gets to see what information and to what extent -- if you want your best friend to be able to see what game you're playing or what server you're on, you can do that, but you can also prevent your annoying cousin from pestering you to play StarCraft II while you're raiding. No, Jeff, I actually can wait for you to "pwn" me. Gots to get me some purps.

  • BlizzCon 2009: The new Battle.net and WoW

    by 
    Michael Sacco
    Michael Sacco
    08.21.2009

    The BlizzCon Battle.Net + Starcraft II panel revealed some interesting tidbits about how the new Battle.Net will communicate and interact with not only Starcraft II, but other current and future Blizzard games -- including WoW. By adding someone to your BNet friends list, you can see when they're online in games that you play. This means that. for example, if your friend Alex Ziebart is playing SC2 and you're in WoW, you'll be able to see that he's online -- and even send him a message if you desire, a la Steam's community overlay.But wait, there's more! If you and Alex are real-life friends, and approve each other as as much on BNet, you'll also be able to tell more detailed information at a glance on your WoW friends list, like what server Alex is currently playing on, or whether he's actually playing Diablo 3. A proposed feature is to let you log out of whatever game you're in and jump into whatever game Alex is playing and join him! The friends list will work very similarly in all of the BNet-ready games.It sounds like a great improvement, and very XBox Live -- which I gather is the point. BlizzCon 2009 is here! WoW.com has continuing coverage, bringing you the latest in Cataclysm news, live blogs, galleries, and reports right from the convention floor. Check out WoW.com's Guide to BlizzCon for the latest!

  • Battle.net authenticator now available for other platforms

    by 
    Zach Yonzon
    Zach Yonzon
    07.20.2009

    The Battle.net mobile authenticator is now available for a wide variety of mobile platforms in several different countries through the Battle.net mobile store. Originally available only for the iPhone through the App Store, the mobile authenticator can now be used on virtually any phone that can run third-party applications. There's only one catch - unlike the original mobile authenticator found in the App Store, these new versions aren't free. The prices vary depending on your country due to PayPal conversion rates, but they amount to roughly $1 (it's €0.50 in parts of Europe).Despite the need to purchase it, we at WoW.com can't recommend it highly enough. Account security is an important thing, particularly with the rampant account hacking and phishing going on these days. Now that it's available to use in a wide variety of platforms, there's little reason not use the Battle.net mobile authenticator. A dollar is a very small price to pay for that additional layer of security.Editor's Note: Apparently now the download is showing as "Coming soon" for US/EU carriers. It was showing as up before, but now is not. We blame the Gnomes. Or Ghostcrawler.Thanks to Medros from All Things Azeroth for the tip!

  • Authentication problems for non-Battle.net users tonight

    by 
    Alex Ziebart
    Alex Ziebart
    07.11.2009

    We've started getting a few emails regarding the authentication servers. Apparently there are issues again tonight! None of us on staff were actually running into any trouble, so we assumed it was just an anomaly until we saw this thread. From reading through it, it appears that the reason none of us on staff had problems was because we had all converted to Battle.net accounts, and this time around only those that haven't converted are running into problems. Fancy that!Blizzard is aware of the problem, and seem to be actively investigating it. Keep an eye on the linked thread for updates, and if you want a quick fix to get on and play the game tonight... just convert to Battle.net and you'll be on in no time.And for the record, when you write in about server outages? If we haven't posted about something yet, it doesn't help you to accuse us of being paid off by Blizzard. We can dream of a bright future where Blizzard showers us with money, but no, that hasn't happened yet. It's much more likely that we just don't know.

  • Battle.net Mobile Authenticator hands-on

    by 
    Mike Schramm
    Mike Schramm
    04.03.2009

    Last week, Blizzard released their very first piece of iPhone software, and it wasn't a mobile mailbox or an ingame chat client as some of us had hoped. Nope -- out of the blue (get it?), they introduced a replacement for the hardware version of the Authenticator, and they released it for free.I've installed the software on my first-generation iPhone and have been using it for a little while now. And while it's not much more than barebones -- if you're expecting anything other than an application that periodically gives you numbers, you'll be disappointed -- it's definitely a worthwhile substitute to buying a dedicated Authenticator.There's short walkthrough of the program after the break, and you can check out a few screens of the app below. It's available right now on the App Store for your iPhone or iPod touch.%Gallery-49197%

  • Battle.net login servers down again tonight

    by 
    Alex Ziebart
    Alex Ziebart
    04.01.2009

    We're getting tons of reports regarding the Battle.net login server being down yet again tonight, and I can say from personal experience that it absolutely is down. Am I surprised? Not at this point, no. Am I disappointed? Absolutely. This is not a one-time problem, it's occurring with ridiculous regularity, and I really hope it gets fixed soon.Surely, the Customer Service team will link their support page multiple times throughout the night, but I think we all know by now that what's on that page is not the heart of the problem. It might solve the outliers, but it's becoming very clear that the issue is not on our end here.We'll update you if anything else happens, but hopefully it will just clear up and it won't come to that.

  • Official Battle.net connection issues support page

    by 
    Alex Ziebart
    Alex Ziebart
    03.30.2009

    There have been a lot of login server related issues lately with Battle.net accounts, and from all indication they don't all seem to be for the same reasons. Tom may not have the same issue as Sally who isn't necessarily getting the same error message as Jimbo. As much as the problems are annoying me, the more widespread problems tend to clear up pretty quickly. Usually. For some of the odd, lingering issues you may run into, Blizzard's Support page has added a section for Battle.net connection issues within World of Warcraft with some common solutions. Note that these won't necessarily fix every issue that crops up with the login servers, but it should solve some of them!The most common solution that seems to work out for people is the suggested edit to the realmlist.wtf file, using something like Notepad. Look for the Data folder within your World of Warcraft folder, open it up, then open Realmlist.wtf with a simple text editor. Check to be sure all four of these lines are contained within:

  • Authenticators to be optional for the Forums and Armory

    by 
    Alex Ziebart
    Alex Ziebart
    03.25.2009

    Many of the people who are actually allowed to surf the official World of Warcraft forums were a little unhappy with the change to Battle.net accounts simply due to the fact that it meant that if you had an authenticator attached to your account, you now had to use that authenticator to log onto the forums, which wasn't needed before. Even if you're allowed to surf at work, and even if the authenticator has a ring on it to so it can be attached to your keys, not everyone feels comfortable carrying that thing around all of the time. You lose it, you're out of luck for awhile.The other day, Bornakk announced some good news that I think a lot of those individuals may have missed: They've temporarily removed the requirement to use an authenticator for the forums and the Armory. In the future, they'll be making this feature optional. You'll be able to choose whether or not you want to use the authenticator on the forums. Why would you want to do that? Well, if your account uses an authenticator, it's going to keep keyloggers and hackers/scammers from stealing your account or characters, but if the authenticator isn't attached to your account on the forums, it can still be used for spamming keylogger links since all that's needed there is your password. If you have your authenticator turned off, it's going to do a whole load of nothing to stop that from happening.It's nice that it will be optional, but if you frequent the WoW forums and don't plan on using your authenticator there, keep in mind that you'll still want to be very careful about where you surf and what you click if forum access is something you enjoy having. In my experience, the forum mods are much less forgiving and not nearly as quick to respond as the in-game GM team.

  • Mac users having login issues this afternoon [UPDATED]

    by 
    Alex Ziebart
    Alex Ziebart
    03.23.2009

    We've received a lot of reports of Mac users having problems with the login servers this afternoon, and the Tech Support forums certainly lend some weight to those reports. The thread isn't a 26+ page behemoth yet, but it's only getting started. We don't know how widespread the issue is quite yet, but it seems significant enough.Blizzard representatives are on the case, and while they haven't fixed the exact problem, they have found a workaround: This is only happening with the World of Warcraft specific login servers, and thus it's only happening to World of Warcraft specific logins. If you merge your World of Warcraft account into a Battle.net account, you will be able to log in.It's no fix, but if you're desperate enough to play and haven't yet merged your account over, now is a pretty good time to do it. Personally, I'm not sure why you wouldn't do it anyway, but that's just my preference talking. If this login issue gets worse before it gets better, we'll be sure to let you know.Update: This issue appears to be cleared up, but please let us (and Blizzard of course) know if that's not the case!

  • Battle.net accounts coming to the EU

    by 
    Alex Ziebart
    Alex Ziebart
    03.19.2009

    Blizzard's various websites (official WoW site, the Armory, etc) have all been down for maintenance today, and we had no real idea why. Word is coming in from the EU that the switch to Battle.net accounts that we talked about previously is finally coming about. Portions of the official EU site are redirecting to this Battle.net login page.We knew this would happen eventually, especially since the name of the Authenticator changed on the PTR from being World of Warcraft specific to a more broad Battle.net name, but the fact that it's coming without formal notice is a bit surprising! If you're unfamiliar with what a Battle.net account actually is, it's more or less the same as your WoW account but instead of an account name, it uses your e-mail address and it spans all Blizzard games. Considering the Starcraft II beta is rumored to be starting quite soon, this is probably good timing for the switch.We have no idea if this switch is happening in the US yet, but it's probably a safe assumption that it will. Or if it hasn't, we'll be seeing it very soon. If we find out more, we'll be sure to let you know.Update: It does look like this is coming to the US soon as well.[Thanks to everyone for the tips, and Kumbol for the screenshot]

  • Blizzard makes deal with Massive for Battle.net ads

    by 
    Mike Schramm
    Mike Schramm
    12.04.2008

    The AP is reporting that Microsoft's game advertising division (called Massive, Inc., not to be confused with Massively), has signed a deal with Blizzard to offer advertising on their upcoming Battle.net revamp, presumably to premiere with Starcraft II. This is apparently out-of-game advertising, i.e. the ads you'll see upon login to the service, not necessarily on in-game billboards or other nonsense like that. Battle.net is Blizzard's online service -- they've used it since way back in the Diablo days, and they've always had ads for their own products in it. But now they've contracted with this company Massive, Inc. to put other ads in there, and since they've been planning for a revamp for a while, you can probably expect to see the ads in right away when the new service launches.How will this affect us as WoW players? It might not -- Blizzard may leave WoW on its own launcher, rather than having you go through a Battle.net launcher to sign in. On the other hand, WoW is clearly Blizzard's biggest online game, and we already know that Blizzard plans to include some WoW features (achievements, accounts) in the Battle.net revamp, so it could be that they're going to unify everything under one launcher (WoW, Starcraft II, Diablo III), in which case you'd see these ads when you sign in as well.Which makes us wonder why exactly we'd be paying $15 a month to see more ads on login, but don't panic yet -- we'll cross that bridge when we actually know it exists (for now, Blizzard hasn't announced any official plans to change the way WoW works with Battle.net, other than the fact that one account will work across all games). We'll keep an eye out for any other new Battle.net news -- there's definitely something big in the works.

  • Blizzard reveals new Battle.net features

    by 
    Mike Schramm
    Mike Schramm
    09.03.2008

    DIII.net has a great writeup of everything Blizzard has said so far about the new Battle.net features, and while most of the information applies more to Diablo III and Starcraft II, there's some good tidbits in there for WoW fans as well. Battle.net is Blizzard's oldest online service -- it predates WoW by a few years and was notably used to play Warcraft 3, Diablo 2 and Starcraft online. It's making a return with a revamp for the release of Starcraft II, and in addition to the previously mentioned ability Battle.net will give playes to track achievements across all Blizzard games, the system will have a much more social feel than the previous incarnation of the service.Player accounts, avatars, icons, and friend lists are all planned, and odds are that services like the Armory and even the WoW sign in may be tied to your Battle.net account in some way. Tournaments and rankings will be included (though it remains to be seen how this might be implemented in World of Warcraft), and Battle.net will even offer players the ability to save and share replays of Starcraft II games, and other e-sport-like features.That last feature would be a perfect fit for WoW's Arenas, of course, but as much as players would like to be able to spectate Arena matches, odds are that there would have to be a lot of behind-the-scenes coding done on Blizzard's side. Starcraft is being built from the ground up to record matches, of course, but WoW's Arena system doesn't have that ability built in, and putting it in might be more work than Blizzard wants to do on that one area of the game. No word yet on when we might get the new Battle.net (odds are it'll come out right around the Starcraft II release, whenever that is), but from the look of it, Blizzard has big plans to expand the social networks they've built into World of Warcraft towards all of their properties.