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  • BlackBerry Jam Americas 2012 starts tomorrow, get your liveblog here!

    by 
    Michael Gorman
    Michael Gorman
    09.24.2012

    You may think that RIM's down and out, but Thorsten Heins thinks he has the Canadian mobile giant back on track, and he'll be telling us why at BlackBerry Jam Americas 2012. The show starts at 8:30AM Pacific Time tomorrow, so keep it locked on our liveblog and see what he has to say as it happens. We can't say for certain precisely what he'll be talking about, but we've got a sneaking suspicion that BlackBerry 10 will be heavily involved. Tune in tomorrow to find out!

  • RIM licenses Microsoft's exFAT file system to stuff extra-large files into BlackBerry devices

    by 
    Jon Fingas
    Jon Fingas
    09.18.2012

    RIM has big ambitions for media on BlackBerry hardware -- really big. Accordingly, it just reached a patent licensing deal with Microsoft that lets it use the exFAT file system on "certain BlackBerry devices." We have a hunch that's a reference to future BlackBerry 10 phones and tablets rather than retrofits of existing (and likely incapable) mobile gear. The move will let any devices that do recognize exFAT handle much larger files, such as long videos, in addition to streamlining transfers between computers and other gadgets. The conditions of the deal haven't been given out, but we suspect RIM's negotiations with Microsoft were on more voluntary terms than those faced by Android supporters.

  • Verizon CMO confirms carrier will sell a BlackBerry 10 device at launch

    by 
    Donald Melanson
    Donald Melanson
    09.07.2012

    This bit of news got a bit buried amid the back-to-back-to-back press events that happened earlier this week, but Verizon Chief Marketing Officer Tami Erwin confirmed in an interview with CNET on Wednesday that the carrier will be offering at least one BlackBerry 10 smartphone at launch. As you'll recall, that launch date now sits at sometime in the first quarter of 2013, following some delays, and it's expected than an all-touch device will debut prior to a more traditional keyboard-equipped BlackBerry. Unfortunately, Erwin didn't offer any more specifics than that, but it looks like RIM's recent push to woo carriers has paid off with at least one of the big three in the US.

  • BlackBerry 10 L-Series all-touchscreen phone caught on camera

    by 
    Richard Lawler
    Richard Lawler
    09.03.2012

    If you can't wait until next year to see the future for RIM, N4BB has obtained what it claims is a picture on the BlackBerry 10 L-Series, aka London. The screenshot shows a launcher pane full of app icons including BBM, Facebook, Maps and StoryMaker, which could be an iMovie-style video editor. Other leaks, including one from a video posted by BlackberryItalia.it (embedded after the break), indicate it could pack a removable 1800mAh LS1 battery and will be gunmetal colored. Of course, we don't know how far along the software is on this unit compared to the ones we had hands-on experience with, but if you're committed to sticking with the team from Waterloo then any news is likely welcome. Update: CrackBerry has a more revealing version of the image now seen above, which surfaced in its forums and on Instagram. [Thanks, John]

  • RIM says BlackBerry Enterprise Server 10 users will get legacy device support, IT admins (may) rest easy

    by 
    Jon Fingas
    Jon Fingas
    08.22.2012

    Corporate server managers everywhere were given a jolt this week when rumors emerged that RIM might implement a hard cutoff for BlackBerry Enterprise Server 10: any devices based on BlackBerry 7 and earlier might not connect at all, leaving IT leads with the uncomfortable choice of either running a BlackBerry server platform that's supposedly without a future (BES 5) or having to upgrade both the servers and phones all at once. RIM is putting minds at ease -- more or less. The company's Kim Geiger has confirmed in a statement to the media that BES 10 will support legacy devices when it ships in the first quarter of 2013, and that existing server customers will get an upgrade for smooth sailing around when BlackBerry 10 arrives. That's no doubt a comfort, but there are lingering doubts. Rumor source BGR maintains that companies will have to run both the old and new servers side-by-side to address everyone, which could make a truly harmonious environment complex, expensive or both. We've reached out to RIM for a more definitive explanation to hopefully settle the matter. In the meantime, we wouldn't panic; no one is being pushed to adopt BES 10 right away, and those that want to upgrade don't have to give up their legacy hardware.

  • RIM promotes UK and Ireland head in preparation for BlackBerry 10

    by 
    Daniel Cooper
    Daniel Cooper
    08.22.2012

    Thorsten Heins is assembling his crack team for BlackBerry 10, hiring and firing to assemble the lineup of business heavyweights he needs. RIM's UK and Ireland chief Stephen Bates is the latest to move, being promoted into the newly-minted role of European Managing Director, while former product manager Rob Orr will take his place. A RIM spokesperson told ZDNet that the moves are to ensure the company's BB7 legacy devices remain strong sellers in a key market while preparing the region for the advent of BB10.

  • RIM confirms BB10 standard screen resolutions for touch and keyboard devices

    by 
    Daniel Cooper
    Daniel Cooper
    08.16.2012

    RIM took some time out from its worldwide tour to confirm that it's standardizing screen resolutions for BB10. Tim Neil took to the company's developer blog to say that forthcoming full-touch devices will ship with 1,280 x 720 displays, while keyboard-style phones would pack 720 x 720 screens. The only handset that won't play by these rules is the first (presumably flagship) BB10 handset, since it's too late to change its 1,280 x 768 screen. The company's urging developers to get tweaking to ensure apps run properly on the new gear -- or add letterboxing to offer a Sergio Leone feel to your mobile gaming.

  • RIM is taking two BlackBerry 10 beta units on tour soon for carrier previews

    by 
    Richard Lawler
    Richard Lawler
    08.14.2012

    As the world awaits the arrival of BlackBerry 10 hardware, the Wall Street Journal has a report from RIM CEO Thorsten Heins that the company is ready to start showing off the "nearly complete" devices to carriers next week. Separately, CrackBerry has heard the same from its sources, along with word that more internal employees are becoming a part of the beta test group (already plugging away since May on alpha dev units like the one shown above) as well. As RIM is preparing to ramp up production of test devices, the CEO was also ready to confirm more details about the hardware, including that two devices are due at launch -- one all-touchscreen and one QWERTY / touchscreen combo -- with plans to expand to six models evenly split between the two options, and that it will stick with removable batteries. Before RIM tries to convince end users early next year that its new OS was worth the wait, it will have to persuade potential carrier partners. Fortunately, if you believe one unnamed WSJ source, it's already showing a "marked improvement" over existing phones that makes BlackBerry more competitive with Android. We're not sure if that will keep BBM addicts on the hook until new hardware launches, but with the roadshow about to commence we should hear more concrete details soon.

  • Mobile Miscellany: week of July 30th, 2012

    by 
    Zachary Lutz
    Zachary Lutz
    08.04.2012

    Not all mobile news is destined for the front page, but if you're like us and really want to know what's going on, then you've come to the right place. This past week, the Galaxy Nexus for Sprint and Verizon Wireless each became available for free, while in the MVNO world, Simple Mobile dropped the price of its high-speed unlimited smartphone plan to $50. These stories and more await after the break. So buy the ticket and take the ride as we explore the "best of the rest" for this week of July 30th, 2012.

  • RIM chief: we looked 'seriously' at Android, didn't want to join the herd

    by 
    Jon Fingas
    Jon Fingas
    08.03.2012

    RIM's current CEO Thorsten Heins has been very candid about his company's plans and past, but he has usually given the impression that the company wouldn't even consider deviating from its one true vision of a BlackBerry OS future. Although BlackBerry 10 is very much the center of RIM's universe today, Heins has revealed to The Telegraph that his firm's eyes did stray briefly -- at one point, it "seriously" investigated Android as a platform. The company ended up backing away after deciding a "me-too" strategy didn't fit the productivity-obsessed BlackBerry crowd, the executive says. RIM decided, like Nokia, that it couldn't differentiate enough in Google's ecosystem. There's still some time to go before we learn whether or not the gamble on the in-house OS pays off. If Heins' comments still leave you dreaming of what might have been, though, don't worry: at least a few companies are providing their own visions in a slightly more tangible form.

  • TAT founder Hampus Jakobsson leaves RIM for startup land (update: not as much of a blow)

    by 
    Jon Fingas
    Jon Fingas
    08.01.2012

    RIM just can't seem to avoid staff shakeups. Hampus Jakobsson, The Astonishing Tribe founder and a key factor in BlackBerry 10's interface design, has signaled that he's leaving the smartphone maker. He cites an itch to launch another startup as the impetus behind the move, although he hasn't said what he'll be doing. We can certainly tell that Jakobsson is aware of the climate in which he's leaving -- the veteran has been quick to note that others at RIM are taking his role and that he doesn't expect an upheaval as he heads through the door. There's at least a grain of truth to the reassurances, we'd say. With BlackBerry 10 devices appearing in January on RIM's current schedule, most of the hard work on the software will likely have already been done. Nonetheless, we're sure some fans will be disappointed that a guiding light won't be around to influence any followups. [Image credit: Media Evolution, Flickr] Update: We've learned that Jakobsson had been a Director of Strategic Alliances at RIM since TAT was acquired; while the company he brought into the fold is clearly working on BlackBerry interface design, he hasn't been guiding the work himself. The departure still has an impact -- it's just at the corporate level rather than in design.

  • BlackBerry 10 gets homespun picture editor to reduce Instagram-envy (video)

    by 
    Daniel Cooper
    Daniel Cooper
    07.26.2012

    BlackBerry users who routinely feel left out while friends share retro pictures of coffee and pastries on Instagram will soon have their own BB alternative. Slides released by N4BB reveal that a Scalado-powered photo editing app has been baked into BB10, which is due early next year. The software will let you tweak and enhance your casual snaps, but also offer a carousel of aged filters you can drag onto shots of your own taste-appropriate snack goods. After the break we've got an early hands-on with the app from the folks at Crackberry, which walks you through a non-working prototype.

  • BlackBerry 10 gets voice commands in latest dev update (video)

    by 
    Terrence O'Brien
    Terrence O'Brien
    07.20.2012

    Those lucky enough to have their hands on a BlackBerry 10 Dev Alpha device were treated to a nice little software update this week. While some were having trouble just getting it installed, others were able to fire it up pretty quick and found a nice surprise waiting for them -- voice controls. Hold down the play/pause button on the side and you'll be prompted to speak a command and offered a unified search interface. Sound familiar? It should, Android and iOS have both hopped on the speech recognition bandwagon, and its becoming an expected feature of a modern mobile OS. The fine folks over at N4BB were able to give the suspiciously familiar sounding virtual assistant a run through and, lets just say it's a bit rough around the edges. Of course, thanks to the limitations of the alpha quality software there wasn't much to actually test anyway. To see it in action check out the video after the break.

  • RIM gets patent for logic-based text prediction, BlackBerry 10 keyboard now preserved for the ages (update: not so ambitious)

    by 
    Jon Fingas
    Jon Fingas
    07.17.2012

    For those of us who aren't fans of swipe gestures, the highlight of BlackBerry 10 is undoubtedly a unique keyboard that's often a step ahead of its user. It's a good thing for this last camp that RIM was just granted the final version of a related patent for logic-based text prediction. Instead of simply hunting for typos, the patented keyboard guesses the next word based either on the context of the words around it or on other criteria, like common expressions. About the only time the technique doesn't predict words is for passwords -- RIM would rather not be that clever. While there looks to be a few differences in the practical implementation of the patent as we've seen it in a pre-release BlackBerry 10, theory and reality are close enough that RIM won't be worried about anyone else poaching its seemingly mind-reading technology anytime soon. Update: We've dug deeper, and it's more focused on simple frequency logic and auto-complete shortcuts (think "ttyl" generating "talk to you later") rather than anything too complex. BlackBerry 10 isn't so secure, then, although these are still quite important typing techniques.

  • The Engadget Interview: RIM CMO Frank Boulben

    by 
    Brian Heater
    Brian Heater
    07.16.2012

    It's been said before that RIM CEO Thorsten Heins surely has one of the toughest jobs in tech. It's a title he no doubt shares with Frank Boulben, the company's newly minted CMO. After all, it's Boulben who will be taking charge of the marketing for the company so badly in need of a new image. The Orange / Vodafone expat, naturally, sees very bright things ahead for Research in Motion's future -- a future that hinges almost entirely on the success of the company's much delayed BlackBerry 10. Like Heins, Boulben insists that all who have seen the much anticipated mobile operating system thus far have been thoroughly impressed -- it's a sentiment that we certainly can't debate. Of course, given all of the trouble the company has run into bringing the OS to market, the number of folks who can claim membership in that exclusive club is small indeed. When the first BB10 devices finally hit early next year, Boulben's team will be tasked with making sure that number increases significantly enough to ensure the company's success in a field that is increasingly dominated by the likes of Android and iOS. We spoke to Boulben about his plans to help spread the BlackBerry gospel, the time he spent as an executive at the also-troubled Lightsquared and the changes RIM must make to ensure it's success in the future.

  • RIM CEO hints at future BBM video chat feature

    by 
    Terrence O'Brien
    Terrence O'Brien
    07.10.2012

    During today's shareholder meeting RIM CEO Thorsten Heins hinted that BBM, the companies celebrated group messaging service, might be getting some significant upgrades with the debut of BB10. In particular, the words "video chat" were tossed out as an example of how it planned to keep pace with the evolving mobile landscape. In response to a shareholder question, Heins said: "BBM is a very, strong platform... With upgrading it into a new experience, think about adding features on BB10 such as video chat, for example, within BBM. There's many other features to come with BB10 that will really level this BBM experience... which will upgrade that experience to a whole new social networking experience based on BBM... we want to use this to build a BlackBerry-driven social networking platform." So, does that mean BlackBerry is getting ready to take on Skype and Google? Perhaps. It would certainly make sense, but we'd stop short calling it a sure shot. What is clear, is that Heins really wants to push BlackBerry as the "social" platform focused on "experience" and seems content to let those other mobile OSes win the apps race.

  • Heins: RIM focusing on a 'smaller number of devices'

    by 
    Brian Heater
    Brian Heater
    07.10.2012

    During today's shareholders meeting, RIM CEO Thorsten Heins threw out terms like "streamlining," noting his plans to help make the Canadian smartphone maker a "lean, mean hunting machine." The plan includes limited the company's production sites, decreasing the workforce (with earlier layoffs he referred to as "an incredibly difficult decision to make" during the meeting) and focusing on a smaller number of devices. BlackBerry 10 will launch with a touchscreen device aimed at addressing the needs of the North American market, to be followed shortly after by a full QWERTY device.

  • Thorsten Heins talks BB10 delay, promises to 'reinstall faith in RIM' in January with full touch device

    by 
    Tim Stevens
    Tim Stevens
    07.09.2012

    Despite all the doom and gloom at RIM of late, CEO Thorsten Heins is a long, long way from throwing in the towel. After denying a "death spiral" and responding directly to Globe & Mail reader questions, he sat down with CIO's Al Sacco to talk about what he sees coming next year -- and why we're going to have to wait another couple of months for BB10. The reason for delay, he says, "is not because we added stuff to it. The delay is because our software groups were actually so successful in coding the various feature components... we got overwhelmed by integration efforts." In other words, the company didn't add too much stuff, there simply was too much stuff. That's a very different state of affairs. That being the state of play, the decision to delay again was a natural one, says Heins. "What I commit to the public out there is that when we ship BlackBerry 10, we will do it at high quality." And he, of course, has high hopes for what they ship. "In January with the full touch device and the QWERTY coming, I think we will reinstall faith in RIM." That seems to imply a January release for the device, or at least a final media unveiling, which could make the 2013 CES RIM's last, best hope.

  • RIM's Thorsten Heins answers Globe & Mail readers' questions, is 'absolutely committed' to new timeline

    by 
    Donald Melanson
    Donald Melanson
    07.07.2012

    RIM CEO Thorsten Heins did a fair bit of talking to the media following the company's latest dose of bad news (in addition to penning his own op-ed), and he's now gone one step further by responding to some readers' questions for The Globe & Mail. While there's expectedly not a whole lot in the way of surprises, he did talk a bit more about the reasons for the BlackBerry 10 delay, noting that he "could still see some of the seams," and appears to have ruled out any further delays, saying that he is "absolutely committed" to the new timeline. He's also assured folks that the company will continue to support BlackBerry 7 devices "into the future," but reiterated that upgrading those devices to BB10 was out of the question. You can find all of his answers (10 of them) at the source link below.

  • RIM's Thorsten Heins denies company's 'death spiral,' predicts successful transition to BlackBerry 10

    by 
    Brian Heater
    Brian Heater
    07.03.2012

    RIM CEO Thorsten Heins has the unenviable task of, well, being the CEO of RIM. Still, in spite of some gloomy numbers, the exec thinks the company is on the right track. Heins told CBC Radio that, since taking over, the company has been implementing changes that are helping Research in Motion transition to BlackBerry 10, adding that "there's nothing wrong with the company as it exists right now." Heins told the Metro Morning radio show, "This company is not ignoring the world out there, nor is it in a death spiral," adding, "Yes, it is very, very challenged at the moment - specifically in the U.S. market. The way I would describe it: we're in the middle of a transition." It's a transition from which, Heins insists, RIM "will emerge successfully." What's more, Heins also has an op-ed in today's Globe & Mail, where he mostly reiterates that stance and flatly says "don't count BlackBerry out." You can find it at the source link below.