carriers

Latest

  • Motorola to allow bootloader unlocking from Photon Q 4G LTE onwards

    by 
    Jon Fingas
    Jon Fingas
    07.26.2012

    Motorola's initial promise to allow unlocked bootloaders came across to many enthusiasts as somewhat hollow: as long as there was an escape clause, carriers like AT&T and Verizon could clamp down and maintain the tough-to-modify status quo. RAZR-philes will be happy to know that there's a plan to cut their own chains loose, after all. Starting with the Photon Q 4G LTE's August launch, owners will have the option to unlock the bootloader of at least some devices in an official way that reportedly keeps carriers satisfied. Details of how the process works will come later; we don't know if Motorola will take a cue from HTC's identifier tokens or try something more exotic, even if it's likely in either case to offer a big, fat disclaimer regarding the warranty. The option won't be the same as buying a phone that's unlocked from the start, but we don't think too many custom ROM lovers will mind after knowing that one more Android manufacturer is on their side. [Thanks, RTbar]

  • Examining iPhone pricing and US market share

    by 
    Kelly Hodgkins
    Kelly Hodgkins
    07.20.2012

    Analyst Benedict Evans tries to explain why the iPhone accounts for about half of US smartphone sales, but is outold 2:1 by Android globally. He argues that it all comes down to plan pricing and phone subsidy. In the US, consumers save US$100-$200 on the cost of the phone, but the plan pricing is the same. As a result, US consumers only save 10 percent by going with a less expensive Android device. Overseas, however, plan pricing is much more flexible. Customers can buy a cheap phone and a less expensive plan to match. As a result, the iPhone can be as much as 160 percent more expensive than its cheaper Android counterpart. You can read his full analysis in this article on ben-evans.com.

  • T-Mobile to incentivize select 2G subscribers with upgrade offers during five-city US pilot

    by 
    Zach Honig
    Zach Honig
    07.11.2012

    Growing tired of that EDGE-only device on T-Mobile? The carrier wants you to upgrade just as badly as you do, and may be willing to kick some extra incentives your way to help motivate the switch. In an attempt to clear devices from its 2G network, T-Mobile reportedly launched a pilot this month, targeting 5,000 select customers each in Boston, DC, Los Angeles, Miami and New York City with discount offers that vary slightly by market, and may include a waived upgrade fee, up to $100 (Boston) or $50 (NYC, DC) off any phone, or, exclusively for folks in Miami, the option to swap their device for a Samsung t259, t359 Smile or Gravity TXT for free with no new contract to sign. According to TmoNews, customers may receive a targeted offer if they're Classic or Legacy subscribers with 1,000 or more monthly minutes on a 2G device (the iPhone is not included). If the pilot is successful, T-Mobile may roll out the offer to customers in additional cities, as part of the carrier's refarming effort to grow HSPA+ network capacity. A full offer breakdown is available at the source link below.

  • Carriers face big surge in cellphone surveillance requests, raise a few alarm bells

    by 
    Jon Fingas
    Jon Fingas
    07.09.2012

    Color us unsurprised that US law enforcers would push hard for surveillance access. Congressman Ed Markey has published a new report on requests to cellular carriers that shows a recent rush of demand for information, including last year. The rates vary sharply, but T-Mobile has seen a yearly hike of 12 to 16 percent, while Verizon has seen its own grown 15 percent -- and Sprint took nearly twice as many surveillance requests as AT&T or Verizon in 2011, despite its smaller size. Markey's concern is that police and other investigators are casting too wide a net and sweeping up innocent customers through widescale requests, potentially violating their privacy in the process. Whether or not cell tower dumps and other broad fishing attempts are problems, carriers have been quick to point out that they have huge teams in place to deal with police requests and cling steadfastly to requiring a warrant when the law demands it. Needless to say, there are a few groups that strongly disagree with that last claim.

  • HTC picks former AT&T exec Mike Woodward as North American president

    by 
    Jon Fingas
    Jon Fingas
    07.02.2012

    HTC has been fighting to get a better relationship with US carriers lately, and it may have just chosen a clever (if roundabout) approach: hire one of their executives. As of today, AT&T's former phone portfolio VP Mike Woodward is now HTC's president of its North American division, reporting directly to worldwide sales head Jason Mackenzie. The new position won't necessarily get him any privileged access, but it certainly gives HTC someone who's well versed in what carriers want out of a device launch. We'll have to wait awhile to see what Woodward's strategy will be; suffice it to say that the company wants more One X-level anticipation and fewer of those bumpy, Inspire 4G-like releases.

  • Google+ patent app details myFaves-like carrier contacts integration with social network circles

    by 
    Zach Honig
    Zach Honig
    06.29.2012

    With more carriers pushing unlimited calling plans, we can't say there's necessarily a need for the friends and family features of yesteryear on this side of the Atlantic, but plenty of networks beyond the good ole US of A are a bit more stingy when it comes to tallying talk time. The latest Google patent application to be published was filed last December and covers exactly this type of scenario, suggesting that the Google+ profile of the future could include an option to create a "Telco Co. Preferred Calling" circle, which would theoretically enable free calling between yourself and a small group of friends. According to the application, semi-public information, such as a telephone number, would be shared between Google and a registered service provider, and you would maintain discount calling relationships from within Google+, adding and dropping callers to and from your online contacts list. You could also dictate custom rules, such as ringtones for contacts in specific groups, or create carrier-branded circles that are populated with your friends on the same network, making it easier to determine whether or not you'll be billed for calls to a particular user. Like all patent applications, there's no guarantee that Google's submission with come to fruition, but if you're feeling optimistic, you can hit up the source link below for all the legalese.

  • AT&T says Galaxy S III pre-orders won't land until June 25th, Samsung decides to celebrate anyways

    by 
    Jon Fingas
    Jon Fingas
    06.21.2012

    Samsung's US Galaxy S III launch is turning out to be quite the muted affair. Along with news of staggered Sprint and T-Mobile releases, AT&T is now adding that its Galaxy S III version likely won't make June 21st at all. Pre-order customers who were promised the phone this week are instead being told to wait until June 25th; they might get it early, should the smartphone stars align properly. If you're having pangs of regret for not pulling the trigger earlier, you'll have to wait up to 10 business days before before that Marble White or Pebble Blue beauty shows at your door. AT&T is pinning the delay on short supply, much like its fellow American launch carriers. Not that the lack of handsets is stopping Samsung from kicking off an elaborate launch campaign of its own. Along with the usual celebrity and Times Square stunts, the Korean corporation is starting up a curated media hub, Beacon, and placing NFC-equipped Share-to-Go Stations: those in the happy position of carrying a Galaxy S III in their hands can download free content just through swinging by a kiosk. You can catch the full details of Samsung's escapades after the break.

  • AT&T, T-Mobile, Verizon line up to offer Windows Phone 8 devices

    by 
    Jon Fingas
    Jon Fingas
    06.20.2012

    We know who's making Windows Phone 8 hardware, but we're now seeing US carriers step up to either confirm their support for the new OS or stay on the sidelines. AT&T, T-Mobile and Verizon have all pledged to PCMag that they'll support WP8, with those first two publicly promising to have devices by the end of the year. None of them is a big stretch, even Verizon -- but it's good to know that the HTC Trophy is still on track to get a successor. Other carriers aren't quite so enthusiastic. Sprint prefers to keep things a mystery and will only say that it won't comment on unannounced products, while Cricket and MetroPCS won't budge from their fence-sitting. As such, this year's American release appears to be a repeat of years past, just with a possible dash of Nokia.

  • LTE arrives in Colombia, stays for the coffee

    by 
    Zachary Lutz
    Zachary Lutz
    06.16.2012

    Citizens of Colombia have yet another reason to be proud this week, as LTE connectivity is now part of the nation's infrastructure. State-owned telecom UNE EPM has officially flipped the 4G switch for Bogota and Medelin, and plans to bring similar LTE services to residents of Cali, Barranquilla, Cartagena and Bucaramanga in the near future. If all goes well, UNE EPM hopes to provide LTE coverage for 90% of Colombia's population by year's end. The carrier is now offering both 6GB and 12GB data packages to its post-paid subscribers starting at $89,900 COP ($50 USD) per month, which include data caps of 10Mbps. Meanwhile, prepaid users may choose between 1.2GB, 4GB and 8GB of data usage. Full PR follows the break, though you'll have to excuse the computer translation. [Thanks, Paul]

  • Editorial: The Galaxy S III in the US is giving Samsung a backbone

    by 
    Jon Fingas
    Jon Fingas
    06.08.2012

    Samsung caught more than a few off guard with its US launch plans for the Galaxy S III, but primarily for what it didn't do. Whether it was a variant for AT&T, Sprint, T-Mobile or Verizon, the American versions had no arbitrary screen size bumps. No keyboards. Not even the customary navigation key changes that Samsung has implemented in US-spec Galaxy phones to avoid uncomfortable comparisons. Instead, the Korean electronics giant was dictating almost the entire device launch strategy to the carriers, which sounds a little familiar. While some would be cynical about it, it's really the sign of a rethink at Samsung that's giving the company the courage it needs to keep ahead -- and which could trigger a wider change not just at carriers, but within the Android ecosystem as a whole.

  • Virgin Mobile may be next up for pay-as-you-go iPhone parade on July 1st

    by 
    Jon Fingas
    Jon Fingas
    06.05.2012

    It might be that Cricket's iPhone deal is just the tip of the prepaid iceberg: insiders reportedly say that Sprint's pay-as-you-go brand Virgin Mobile will be taking the Apple plunge as well. Details of what it will cost are still very much unknown, although we'd look to Cricket's $500 unsubsidized iPhone 4S and $35 monthly plan as strong clues. If the WSJ's connections are accurate, though, we could see a Virgin iPhone for the US as soon as its northern neighbor Canada blows out the birthday candles, on July 1st. At this rate, the only American carrier of any kind without an iPhone will be T-Mobile, and it's clear that this glaring exception is eager to hop onboard.

  • Nokia World broken up into smaller events, bumped up to September 5-6

    by 
    Jon Fingas
    Jon Fingas
    05.23.2012

    We hope you hadn't planned too much of your late summer around the original Nokia World 2012 schedule, because the timetable has just been given a big shakeup. Instead of holding one, monolithic event in late September, Finland's phone giant is splitting the show into smaller, more targeted events. The first will start much earlier than planned, running between September 5th and 6th in Helsinki, but don't expect any big Lumia introductions: the early show is focused on carrier and store partners rather than any opportunities for a public hands-on. Details of more events are coming in the weeks ahead, and some of those gatherings we imagine will be more about new devices than wheeling and dealing.

  • Carriers accept high iPhone subsidies for now

    by 
    Kelly Hodgkins
    Kelly Hodgkins
    05.21.2012

    It's widely believed that US carriers pay a lot for the iPhone. A perfect example is Sprint which signed an estimated US$15 billion deal for the iPhone and won't make money off the handset until 2015. AllThingsD presents several compelling reasons why Sprint and other US wireless carriers are willing to accept such high subsidies for the iPhone. First, the carriers believe the iPhone will help them attract customers and keep them for the long term. Second, the carriers won't stop selling the iPhone now because they want to capitalize on the demand for the LTE iPhone which may arrive as early this year. Third and final, each carrier signed a multiyear agreement with Apple and can't change the subsidy terms until they've rode out the contract.

  • Voyager Mobile shakes off network issues, launches a few days behind schedule

    by 
    Sean Buckley
    Sean Buckley
    05.20.2012

    It's tough being the new kid in town -- ask Voyager Mobile, an up and coming MVNO that had its launch delayed by a "malicious network attack" last week. The tenacious firm may have missed its planned May 15th launch, but managed to pull things together in time for the weekend, piggybacking unlimited talk, text and data off of Sprint's CDMA and WiMAX network for $40 a month. A basic unlimited voice plan is also available to the tune of $20, without data allowances, of course. Phones are available too, albeit without subsidies -- Samsung's Epic 4G Touch or Galaxy S II will each set you back $550, though an assortment of more affordable devices can be had from $120 and up. Tempted to jump ship? Check out the source link below and let all your MVNO dreams come true.

  • iPhone waltzes into top spot of US phone satisfaction index, small carriers trump the giants

    by 
    Jon Fingas
    Jon Fingas
    05.16.2012

    We know almost too well how smartphones perform in US market share; what we don't usually see is how happy customers are once the shrink wrap's off. Going by a newly-expanded American Customer Satisfaction Index, it's the iPhone that most scratches the itch at a score of 83. Despite having just been added, Apple was noticeably ahead of a three-way tie between HTC, LG and Nokia at 75. You might not want to look if you're a freshly-minted RIM executive: the BlackBerry made its freshman debut on the charts at the bottom, or 69. Big carriers have their own reasons to wince, too, knowing that smaller carriers like US Cellular and TracFone scored higher on the happiness meter than incumbents hiking service fees. While there's definitely some wiggle room for your own experience to have been better or worse, if you were an iPhone owner on a regional carrier in the past few months, you were statistically the most likely to be on Cloud Nine.

  • Voyager Mobile endures 'malicious network attack,' delays launch to the 'very near future'

    by 
    Zach Honig
    Zach Honig
    05.15.2012

    Launch aborted. Wireless newbie Voyager Mobile has opted to delay its unveiling today to a "time and date in the very near future." A mysterious "malicious network attack" is to blame for the interruption, though that appears to be the extent of the explanation. The company also reinforced its commitment to bettering our planet, one $19 monthly unlimited plan at a time. [Thanks to everyone who sent this in]

  • Samsung Galaxy S III launching on Vodafone, Orange, O2, T-Mobile and Three in the UK

    by 
    Richard Lawler
    Richard Lawler
    05.03.2012

    While we wait for the LTE version of the Samsung Galaxy S III to arrive in the US this summer, UK punters will have opportunities to preorder the new flagship device starting right away on these carriers: Vodafone, Orange, O2, T-Mobile and Three. Although details and specific availability vary from carrier to carrier, retailer Carphone Warehouse currently lists a SIM-free preorder price of £499.95. While Orange didn't mention any other details than that it will offer the phone, Vodafone has revealed that beyond the 16GB edition, it has a timed month long exclusive on the 32GB version. On Three, preorders open tomorrow, May 4th, with the all-you-can-eat data One plan for £34 monthly. The phone will launch May 30th in the UK, a day after the May 29th global release date. There's a few UK / Ireland specific press releases included after the break and links below, check those out for all details, preregistration and information on preorder bonuses some are offering.

  • FCC to dole out up to $300 million to help carriers expand service in rural areas

    by 
    Dana Wollman
    Dana Wollman
    05.03.2012

    It seems like almost every day that we receive a press release announcing Verizon or AT&T is planning to expand its LTE coverage to three, five, eleven new markets. But in some remote pockets of the country, you'd be lucky to latch onto even a solid 3G signal. In a bid to make sure those folks in the boonies get their due, the Federal Communications Commission is establishing a fund to encourage carriers to roll out 3G and 4G service in sparser areas. All told, the agency plans to award up to $300 million to mobile operators, with funds going to the providers offering the lowest rates. The winners will be decided in a sealed, single-round auction, which opens June 27th and is set to close July 11th. As a condition for receiving the funds, carriers must agree to cover at least 75 percent of the road miles within a given census tract. While it's unclear at this early stage which mobile players will take the bait, the FCC's already signaled which parts of the country will be first in line for upgraded service -- namely, Rocky Mountain states like Utah and Idaho, along with Maine, Appalachia and upstate New York.

  • FCC begins tracking wireless carriers' implementation of bill shock notifications

    by 
    Zachary Lutz
    Zachary Lutz
    04.19.2012

    If you've ever mistaken your wireless bill for your phone number, only to discover a dollar sign in front of all those digits, you're far from alone. The CTIA estimates that one in six mobile subscribers have experienced bill shock, but thanks to the efforts of the nation's wireless carriers -- along with a bit of help from the FCC -- consumers will start to receive notifications of any potential overages, along with alerts when the threshold has been crossed. The program is still in its infancy, but the FCC has launched a website to track wireless carriers' implementation of the notification system, which will alert consumers to any voice, data, SMS or international roaming charges. Carriers have until October 17th to have alerts for at least two of these categories in place, and will have until April 17th of next year to implement all four. Consumers may track the monthly progress of individual carriers at the FCC's bill shock website, but for a current peek at their progress, just hop the break. [Bill shock photo via Shutterstock]

  • European carriers take shots at Nokia's Lumia line without leaving cover

    by 
    Sharif Sakr
    Sharif Sakr
    04.17.2012

    Reuters reports that four big European carriers are disappointed by Nokia's Lumia range and its ability to compete with the big hitters from Apple and Samsung. None of the naysayers have been named, but an executive from one of the companies has been quoted as saying that "no one comes into the store and asks for a Windows Phone" and that Lumia handsets would be "easier to sell" if they ran Android. Another said Nokia should "lower the price" in order to make the Lumia range a loss leader and "get it out of the door." Meanwhile, AT&T claims to be having a different experience in the U.S., having gone to unusual lengths to market the Lumia 900 (even if that recent Time Square fandango was all Nokia) and now seeing it sell out in "many stores." That proactive approach appears to contrast with the attitude taken by some of Reuters's European insiders, who insist that all they can do is "open our stores to [Nokia] and train our staff to sell the phones."