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  • Mach inks carrier billing deal with Everything Everywhere, O2, Vodafone and Three in the UK

    by 
    Jamie Rigg
    Jamie Rigg
    09.26.2012

    Not a month after Mach's last carrier billing deal, UK network providers Vodafone, Three, O2 and Everything Everywhere are getting in on the action. The company's direct billing solutions will initially allow the networks to charge app and online purchases straight to your bill, with in-app sales joining them at a later date. Don't expect this to be implemented immediately, however, as the agreement covers the back-end processing -- the individual carriers will be responsible for turning it on customer-side. They'll likely inform you when they hit the switch and your phone bill becomes a monthly surprise.

  • RIM: BlackBerry 10 carrier testing starts in October, OS remains on schedule

    by 
    Jon Fingas
    Jon Fingas
    09.25.2012

    Worried that RIM might face any further delays of BlackBerry 10? Don't be. CEO Thorsten Heins just confirmed at his BlackBerry Jam presentation that carrier testing for the new OS should begin this October, and that the platform launch is still slated for early 2013, as we were told this spring. As he's mentioned in the past, Heins believes carriers are "excited" about the BlackBerry update, implying that this is what's driving the certification process months in advance. Whether or not optimism is alive and well among providers, the news could be a relief for carriers and BlackBerry developers alike, either of which is likely keen to minimize the shift towards an Android-and-iPhone duopoly in the smartphone space.

  • Advocacy groups notify AT&T of net neutrality complaint with the FCC over FaceTime restrictions

    by 
    Jon Fingas
    Jon Fingas
    09.18.2012

    Public advocacy groups aren't all that impressed with AT&T's justifications for limiting FaceTime access over 3G and 4G to those who spring for its costlier Mobile Share plans. Free Press, Public Knowledge and the Open Technology Institute have served formal notice to AT&T that they plan to file a net neutrality complaint with the FCC within 10 days. It's not hard to understand why, given the groups' existing pro-neutrality stances: the Free Press' policy lead Matt Wood argues that the carrier is unfairly pushing iOS users into plans they don't need, a particularly sore point for iPad-only customers that have no AT&T phones to share. We've reached out to AT&T for comment, although we're not expecting a change from its position that allowing app use over WiFi makes its restrictions okay. As for the FCC? It's mum on the current situation. A literal reading of its net neutrality rules, however, doesn't include a WiFi exemption and might not favor AT&T when Skype video is allowed and Verizon has no problems with unrestricted access.

  • Apple, carrier stores open at 8AM on September 21st for iPhone 5 sales, early pre-order tallies are 'incredible'

    by 
    Jon Fingas
    Jon Fingas
    09.14.2012

    Apple regularly likes to kickstart major launches with early retail openings, and it's just confirmed that the natural order of things is intact: both its own stores as well as those for AT&T, Sprint and Verizon will open at 8AM local time on September 21st to take iPhone 5 sales from anyone who missed out on the pre-order rush. As for how well those pre-orders have gone so far? Apple's statement on the subject doesn't give us concrete numbers at this stage, but it certainly hints at an upbeat outlook: "Pre-orders for iPhone 5 have been incredible," said Apple spokeswoman, Natalie Kerris. "We've been completely blown away by the customer response."

  • iPhone 5 shipping times slip almost immediately to 2 weeks, early birds feel validated

    by 
    Jon Fingas
    Jon Fingas
    09.14.2012

    When we suggested it would be a good idea to stay up late (or wake up early) to guarantee a launch day iPhone 5, we meant it. Those bent on pre-ordering through the Apple Store saw the company's online portal exhaust itself within an hour of the 3:01AM availability -- faster than the iPhone 4 and 4S, and no doubt crushing the hopes of North Americans who value their sleep. Individual US carriers weren't quite so quick to sell out, although they weren't far behind. AT&T is now quoting two to three weeks for any new orders, and Verizon doesn't see any new orders on their way until September 26th. Only Sprint is left taking pre-orders with the expectation that they'll arrive next Friday, and it's certain that the supply situation won't get better in the near future. We're curious to see just how many iPhones sell before the weekend is out, or even the day; given the briskness of pre-orders for the iPhone 4S last year, we wouldn't be surprised to see some braggadocio from Apple or the carriers by the time Monday rolls around.

  • LTE iPhone 5 coming to EE and Three in UK, but not O2 and Vodafone

    by 
    Mat Smith
    Mat Smith
    09.13.2012

    Brits ready to stake their preorder claim this Friday might have a harder time deciding between the myriad of networks offering the device. While all of the major UK carriers will be ready to offer you the iPhone 5, that LTE radio will only be working on the newly-christened EE from the start, with Three likely to use that purchased spectrum (after getting the okay from Ofcom) to similar effect in the near-future. Unfortunately for Vodafone and O2, the forthcoming Ofcom spectrum auction is gearing up to sell off the 800MHz (Band 20) and 2.6GHz (Band 7) frequencies -- neither of which are found on Apple's multiple iPhone 5 models, and the latter being a bigger problem in Europe and Asia, where LTE networks already make use of the 2.6GHz frequency. However, Apple have followed up an initial phone launch with additional network-specific models before -- so there's a slim chance we could see another model at a later date. All the UK carriers are keeping their contract prices a tightly-guarded secret at the moment, but we'll update as soon as we hear more. Meanwhile, those on that little European isle can expect to pay £529 for the entry-level iPhone 5 from the source when pre-orders start this Friday. Update: Pocket-lint's been told that those looking to grab the EE iteration will need to initially register with either Orange or T-Mobile, with your service bizarrely migrating across on a later, as-yet unconfirmed, date. This is because its new 4G network won't be ready when the iPhone 5 first hits shops on September 21st. Before that, you'll have to make do with HSPA+ speeds.

  • Intel wraps up Jelly Bean port for Atom smartphones, can't say when devices get it

    by 
    Jon Fingas
    Jon Fingas
    09.12.2012

    Intel was fast to promise a port of Jelly Bean to Atom-based smartphones. We were left in the dark as to when that port would be ready, but mobile group general manager Mike Bell has put that to rest for PCWorld with news that the Medfield-native Android 4.1 build is both complete and running on Intel workers' devices -- including his. Before dreaming of Google Now searches on an Orange San Diego, though, we'd warn that the usual delays apply. Bell notes that phone makers and the carriers still need go through the lengthy process of signing off on any upgrades. Existing owners will no doubt find it frustrating to be so close and yet so far, although the limbo at least proves that Intel-based hardware isn't being held back relative to its competition; ARM-running phone manufacturers are in the same boat.

  • Apple announces worldwide carriers for iPhone 5: Sprint, AT&T and Verizon will support LTE in the US (update: No AWS HSPA+ for T-Mobile)

    by 
    Mat Smith
    Mat Smith
    09.12.2012

    If you've got Apple's new LTE-capable iPhone 5, you're going to need some LTE markets. Fortunately, Apple had a huge, global list of carriers that are going to work with Apple's latest. In the US, AT&T, Sprint and Verizon will all support true 4G connectivity, while Canada's Rogers, Telus and Bell will also get the hook-up. In Europe, the newly established EE and Deutsch Telekom will gain LTE, while in Asia, KDDI, Softbank, KT, SK Telecom and SmartTone will all be provided for. Update: Apple's detailed all the technical specs of its new radio in the US, but we're looking at what's arguably the first LTE world phone -- unless there's a second model to do the rounds in Asia and Europe. It's the first device to run on the LTE networks of all the major carriers, although unfortunately there no AWS (1700MHz) HSPA+ for T-Mobile customers. Take a look at the more coverage link to get knee-deep in frequencies -- there's plenty of HSPA to go around. %Gallery-165074% Check out all the coverage at our iPhone 2012 event hub!

  • Intuition by LG hands-on: a pen-enabled competitor to the Galaxy Note for Verizon (video)

    by 
    Joseph Volpe
    Joseph Volpe
    09.10.2012

    It's a silly name as smartphones go (and one that conjures images of lady-focused razors), but regardless, LG's Intuition is now officially a member of Verizon's lineup. The 4G LTE device, shown off today at the manufacturer's launch event, is nigh unchanged from the South Korean model we reviewed this past July (known as the Optimus Vu). With a 5-inch 1,024 x 768 True-XGA IPS capacitive display, dual-core S3 CPU clocked at 1.5GHz, 8-megapixel rear camera, NFC, 2080mAh battery and that Rubberdium pen, the only thing separating this stateside iteration from its SK Telecom cousin is the skinned Android Ice Cream Sandwich OS onboard and $199 on contract price. So how does it fare in this Big Red debut? Follow along as we attempt to find what's been lost, if anything, in translation.%Gallery-164889%

  • Rural Cellular Association rebrands as Competitive Carriers Association, mirrors its move to the big city

    by 
    Jon Fingas
    Jon Fingas
    09.10.2012

    What's in a name? Quite a bit, if you ask the Rural Cellular Association. It's becoming the Competitive Carriers Association to reflect a membership shift from smaller providers that often serve the countryside to a much more urbane roster that includes Clearwire, Sprint and T-Mobile, on top of grown-up existing members. Not surprisingly given the advocacy group's recent bedfellows, the name switch also emphasizes the attempt to resist a consolidation of power in US telecom -- CCA membership is limited to carriers with under 80 million subscribers, which conveniently excludes heavyweights AT&T and Verizon. Although rebranding is a symbolic gesture first and foremost, the group is no doubt hoping the name will make its intentions clearer the next time a big spectrum swap rolls around.

  • Sprint training docs cast doubt on 2012 iPhone launch timing, but don't panic yet

    by 
    Jon Fingas
    Jon Fingas
    09.06.2012

    The next iPhone's unveiling date is safely locked down. Whether or not it arrives at every US carrier simultaneously is up in the air, however, and there's signs that Sprint's model might not ship as quickly as we'd like. Carrier training documents obtained by iSource, which we've since verified are real, would require that sales staff and technicians all be ready to offer "in-store Apple support" on October 15th, wrapping up their earliest training by the 30th -- that's up to a month after the introductory event, which would reduce the chances of a simultaneous launch if the first wave of iPhone availability is as close as the rumors would have you believe. Before you start plotting a carrier switch out of impatience, we'll add that there's a few disclaimers at play. First is simply that October 15th is a Monday, which is very out of step with Apple's habit of launching iPhones on Fridays. We'd see that day as the target for training alone, and that's assuming that Sprint needs everyone on the same page before the iPhone is in stores. More importantly, we know from our own tips that Sprint's internal calendar is in flux: the provider may not have concrete plans until after Apple's executives leave the event stage next week. As such, we'd treat the document leak more as a heads-up than a guarantee of trouble in Sprint's schedule.

  • PSA: T-Mobile's we-really-mean-it unlimited data plans go live

    by 
    Jon Fingas
    Jon Fingas
    09.05.2012

    T-Mobile confirmed rumors of true unlimited data plans almost as soon as they emerged, which left a surprisingly long gap between the announcement and real availability. Consider that gap closed -- as promised, the Unlimited Nationwide 4G Data plans are ready for action. Those who don't need hotspot support on a smartphone can add $20 to a Value voice plan or $30 on a Classic plan to get throttle-free, uncapped data. For real. While we'd ideally see a best-of-both-worlds scenario with hotspots and unfettered speeds together in one plan, it's hard to object to a second major US carrier defending unlimited data in an era where we're regularly getting less for the money. Can we have a few more providers onboard, please?

  • European Commission clears Vodafone, Telefonica UK and Everything Everywhere's mobile wallet and advertising plans

    by 
    Mat Smith
    Mat Smith
    09.05.2012

    Everything Everywhere's been keeping itself plenty busy on the mobile wallet frontier and its involvement with the slow-burning alliance with Telefonica UK (O2) and Vodafone has finally been given a nod of approval from the European Commission. The joint venture aims to "remove a number of barriers" that are apparently hampering the phone networks' efforts, while it will allow businesses to connect with a single mobile payments system compatible with the majority of the UK's carriers. Take a look at more specifics (including the less thrilling advertising details) at the press release after the break.

  • European Commission pushes for spectrum sharing, sees 5GHz WiFi getting a lift

    by 
    Jon Fingas
    Jon Fingas
    09.05.2012

    The European Commission is well aware that we need spectrum. Rather than make everyone fight for their piece, though, the agency wants us to hug it out. It's proposing a spectrum change that would bring in "much more dynamic sharing" of both licensed and unlicensed radio frequencies. While nothing's definite at this point, the EC's Digital Agenda representative Ryan Heath mentions that the move could give more capacity to WiFi in the unlicensed 5GHz space -- no doubt a relief for anyone who's dealt with an overwhelmed public hotspot. That's not to say that carriers won't benefit. Officials want to provide perks by offering "guaranteed rights" to providers and anyone else that has to share licensed airwaves with others. The sharing initiative is a long distance away from having an impact given that the Commission is calling for help from the European Council and Parliament just to get started, but it could be an important step towards harmony in a land where unoccupied airwaves are rare.

  • Cricket and RadioShack confirm No-Contract Wireless, ship two Huawei phones to celebrate

    by 
    Jon Fingas
    Jon Fingas
    09.04.2012

    RadioShack might have had a difficult time keeping a lid on its partnership with Cricket, but that doesn't mean we aren't interested in the official news. Launching under the expected RadioShack No-Contract Wireless banner, the unfettered phone service includes lets shoppers pick either $25 or $35 plans for basic feature phones or, more importantly, some tempting $50 and $60 smartphone plans. On top of unlimited domestic voice and messaging, these last two rates offer a respective 1GB and 2.5GB of data before throttling kicks in, with hotspot support, international text messaging and visual voicemail reserved for the highest-end tier. You'll find just two Huawei phones if you wander into a RadioShack store for the Wednesday launch: the $40 Pillar, a keyboard-touting basic phone, and a white-tinged, $150 Mercury Ice that iterates on the Android 2.3-toting Mercury only in the change of color. We're promised two additional, unnamed phones before the end of the month, and smartphones on the No-Contract service will be the only Cricket devices shipping with 8GB microSDHC cards to feed that Muve Music habit. The nitty-gritty of the hardware and plans await after the break.

  • LG Intuition with Verizon 4G LTE gets official: $200 on contract starting September 6th

    by 
    Sarah Silbert
    Sarah Silbert
    09.04.2012

    Just as rumors predicted, the LG Intuition for Verizon has been made official in time for a September 6th launch date. The phone, which is essentially the Optimus Vu with the carrier's 4G LTE connectivity thrown in, will be available for $200 on contract on Verizon's website starting tomorrow, and it will hit stores on September 10th. To jog your memory, the handset runs Android 4.0 on a 5-inch display, with a dual-core Snapdragon S4 processor under the hood. The phone features the LG Tag+ app, which uses NFC to control phone settings, and two reprogrammable NFC stickers are included. Check out the press release for more info.

  • Fido switches on LTE, gives Canadians a taste of slightly more budget-minded 4G

    by 
    Jon Fingas
    Jon Fingas
    08.30.2012

    Canadians have had fairly limited options for LTE-based 4G if they didn't want to turn to the three main carrier brands: they could go to a Bell-owned Virgin Mobile, and that's it. While there isn't a truly independent LTE carrier yet, Rogers' lower-cost Fido label has just taken its promised LTE access live to at least offer some competition among the smaller names in the field. Calgary, Montreal, Ottawa, St. John's, Toronto and Vancouver can immediately hop on the network at speeds of up to 100Mbps. Bring-your-own-device users don't have to pay a premium to get the faster speeds, although there's currently little choice in hardware if you want to buy straight from the source: the lone LTE device on offer is Sierra Wireless' AirCard 763S hotspot, which costs $50 on a two-year contract. The flexible rate data-only plan also isn't the greatest deal, starting at $22 for a gone-in-five-minutes 100MB per month to $92 for 9GB. All the same, light data users in the True North will be glad to know they don't have to be relegated to 3G to save a few dollars.

  • T-Mobile memo asks staff to sell 'against the iPhone' on September 21st

    by 
    Jon Fingas
    Jon Fingas
    08.28.2012

    T-Mobile has been virtually screaming for an iPhone deal, but a memo leaked to TmoNews suggests Apple isn't prepared to listen just yet. The note tells carrier staff they'll get training material to learn "selling against the iPhone" from September 21st onwards. Why does that date sound familiar? Although we don't know if T-Mobile has an inside track on Apple's plans or is just making assumptions based on rumors, that's not the language we would associate with a carrier that has a new agreement to sell the iPhone -- not unless it's using a loose definition of the word "against," at least. As a consolation, T-Mobile is reportedly supplying updated micro-SIM kits on August 29th to emphasize its improving support for unlocked iPhones on refarmed 3G spectrum. Nothing's official until Apple struts on stage, of course; you may nonetheless want to research alternatives if getting a cheaper contract phone on Magenta trumps having Cupertino's latest and greatest.

  • Editorial: Carriers, let customers choose their own phones

    by 
    Jon Fingas
    Jon Fingas
    08.15.2012

    Remember what the experience of shopping for a gadget was like at big-box stores years ago? Whatever your actual needs were, the store clerks would invariably steer you towards whatever they were getting a commission to sell, or whatever scratched their personal itch. Why would you even go to a store if you knew you would never get an honest answer? The problem was bad enough for Apple in the 1990s, when Macs were often relegated to a dark corner alongside the Ethernet cables, that the company started up its own retail chain. It didn't get better for most of us until outlets like Best Buy backed off and sometimes made it a point to advertise commission-free staff. Today, while it's tough to completely escape personal bias and the occasional exception to the rule, it's more likely than not that a modern general electronics store will give you a decent shot at buying what you really want. But just try buying a cellphone at a carrier store today.

  • RIM is taking two BlackBerry 10 beta units on tour soon for carrier previews

    by 
    Richard Lawler
    Richard Lawler
    08.14.2012

    As the world awaits the arrival of BlackBerry 10 hardware, the Wall Street Journal has a report from RIM CEO Thorsten Heins that the company is ready to start showing off the "nearly complete" devices to carriers next week. Separately, CrackBerry has heard the same from its sources, along with word that more internal employees are becoming a part of the beta test group (already plugging away since May on alpha dev units like the one shown above) as well. As RIM is preparing to ramp up production of test devices, the CEO was also ready to confirm more details about the hardware, including that two devices are due at launch -- one all-touchscreen and one QWERTY / touchscreen combo -- with plans to expand to six models evenly split between the two options, and that it will stick with removable batteries. Before RIM tries to convince end users early next year that its new OS was worth the wait, it will have to persuade potential carrier partners. Fortunately, if you believe one unnamed WSJ source, it's already showing a "marked improvement" over existing phones that makes BlackBerry more competitive with Android. We're not sure if that will keep BBM addicts on the hook until new hardware launches, but with the roadshow about to commence we should hear more concrete details soon.