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  • Twitter integration could come to OnStar

    We know you've been losing sleep just wondering how on earth General Motors plans to get OnStar users to keep on using once their free year is up, but apparently someone up top has been doing a bit more than just mulling. Gearlive received quite the interesting survey from OnStar this week, with a paragraph clearly explaining how Twitter integration would work should it come to the in-car alert / communication system. Essentially, the system could be programmed to read back tweets directed at you and convert your voice to text in order to upload new tweets. Envision this: you tweet that you're headed to Forks, Washington, and you ask your thousands of followers to name a good place to buy garlic. Magical, no?

    Darren Murph
    03.28.2009
  • First genuine Chevy Volt hits production on June 1st

    You'd probably never know it from all the pictures, but the Chevy Volt hasn't actually been fully built before -- so far all we've seen are "development mules" constructed from the shell of the company's Cruze compact cars. That's all gonna change on June 1st, when General Motors says it's gonna start production on the first 100 percent genuine Volt. According to the unofficial blog GM-Volt, an average of ten cars will be made each week until a fleet of 80 have been complete. Of course, you're still not gonna get to drive one until at least 2010, so don't go looking for your favorite Gatsby cap just yet. Read - Announcement (with glaring mistake) Read - Corrections from GM exec Rob Peterson

    Ross Miller
    03.27.2009
  • Autonet Mobile bringing WiFi to Cadillac CTS sports sedan

    Autonet Mobile just notched another one in its belt by scoring a deal to hook GM's Cadillac CTS up with integrated WiFi. Starting this April, folks who splurge on one of these sports sedans will be treated to WiFi (a $499 dealer-installed option) in the car, and best of all, it uses a new, smaller router than can be easily transferred to another vehicle that's equipped with an identical dock. The agreement is a first for Caddy and also the first luxury brand that Autonet Mobile has managed to invade. 'Tis a shame that monthly subscription still starts at $29 -- we get the feeling that even the affluent won't much care for that.[Via Gadling]

    Darren Murph
    03.20.2009
  • GM's Opel Ampera plug-in hybrid hits the carpet in Geneva

    As expected, GM just officially unwrapped its new Opel Ampera, the European rebadge of its Voltec-powered Chevy Volt. It's looking pretty "fit," as they say overseas, and will go into production late 2011. Internals are just what we're used to with the Volt, with a 16kWh lithium-ion battery that takes the car 60km (about 37 miles) and a gas powered generator for recharging the battery once depleted, that can extend the range to more than 500km (about 311 miles). Videos galore are after the break.%Gallery-46220%

    Paul Miller
    03.02.2009
  • Highlights from the 2008 Arena Tournament and TTR

    Last year's arena tournament was a lot of fun. Prior to the 2008 tournament Blizzard has a Tournament Test Realm open for everyone to log on and play with. The test realm let them get the mechanics for the real tournament realm ready before hand, allowing Blizzard to work all the kinks out.We had a lot of coverage of the event, and some of it is pretty interesting to go back and read.There were two main tests, called stress tests. These were where as many people as possible logged on and attempted to play. You can check out our coverage of Stress Test I and Stress Test II.And of course, the highlights of the stress test were the GMs that came and spawned all sorts of terrible creations. %Gallery-18020%

    Adam Holisky
    02.10.2009
  • Death Grip wormhole is a bad, bad thing

    As much as we enjoyed watching what is arguably the most phenomenally fun bug ever, it should come as no surprise to anyone that exploiting it is a very bad thing. In particular, GMs have been alerted to the bug and are on a keen watch for players who attempt to do it. After Elizabeth Harper's experimentation -- all done in the name of journalistic investigation, we promise -- resident killer Rogue Chase Christian attempted it, too. He was very swiftly messaged by a Game Master informing him that he would be banned if he ever did it again.The boys over at DeathKnight.info confirm the same thing, not only because it is under close watch by GMs, but because it has serious repercussions for players who are 'pulled' into the wormhole. Players with the temerity to try it out have reported getting stuck in limbo and had to submit tickets to get their characters unstuck. No doubt a deluge of tickets describing suspiciously similar circumstances was more than enough to raise alarms over at Blizzard. So while we enjoyed showing that video of the Death Grip bug, we hope you didn't follow such bad examples. I mean, you didn't, right? Of course not. Good boys and girls.

    Zach Yonzon
    02.09.2009
  • GM to mold San Fran and D.C. into early adopter markets for Chevy Volt

    If General Motors has anything to say about it, San Francisco and Washington, D.C. will be the first early adopter markets for its plug-in hybrid Chevy Volt. The company is currently working with the local municipalities to flesh out the details. The goal is to make tax incentives for purchasing electric cars and build an infrastructure that'll support them. San Francisco is already part of the way there since they, along with San Jose and Oakland, have already endorsed Better Place's $1 billion plan to put electric grids in the Bay Area. Of course, GM's deeds aren't exactly selfless -- after all, more markets mean more potential Volt customers -- but if this is what it takes to foster an eerily silent rush hour, we're all for it.[Via Yahoo!]

    Ross Miller
    02.03.2009
  • Guildwatch: Topping meters on every character, every night

    It is a kind of poetry, really: the lament of the shunned looter. Bullgrim was clearly unhappy that after all of his hard work, his strat sharing, his walking of the guild through old raids, his bringing of 110% every night, and his passing up of "numerous offers from better guilds," the RNG decided to keep him from getting the piece of loot he really wanted. A shame. But great art comes from great suffering, and this is definitely great -- well, it's kind of art. Kind of.Lots more art (depending, once again, on your definition of "art") in this week's GW -- we've got guild drama, downs, and recruiting notices from all across the realms. We're almost cleared through the backlog of guild notices (sorry if we had a delay on yours there -- we got a ton of them all at once), so we'll give out the email once again: to see your guild here, drop us a note (and please keep it short, sweet, and clear) at wowguildwatch@gmail.com. Click on to read on!

    Mike Schramm
    01.27.2009
  • Chevy's Volt gets a lightning rebadge to become the Opel Ampera for Europe

    There are some things a global economic recession can't stop, virtues like hope and American traditions like badge engineering. While GM's financial status may not give us much reason to hold that former virtue, it is at least continuing that latter tradition, announcing a deal that will see our Volt sold abroad as the Ampera. The news came with the above teaser shot, which shows Chevy's bow tie logo replaced by Opel's appropriately electrified Z, flanked by some rather more dashing headlights and bumper creases. The overall silhouette, however, looks much the same, and the Euro version is rated for 60 kilometers of petrol-free motoring, which roughly matches our 40 miles worth. No word on whether Europeans will be seeing theirs the same time we finally get to buy ours, nor whether it will feature Dr. Who sound effects instead of the Star Trek ones we'll get.

    Tim Stevens
    01.27.2009
  • WoW Insider Show Episode 73: Yes, Virginia, there is a Martin Thunder

    Great show on the podcast this past weekend, if I may say so myself. We started off with a kickass intro from David over at Trekcast.com, and I think it set the tone well: we had Michael Sacco (a.k.a. onetime Blizzard GM Belfaire) on the show, and he revealed some great stories about what it's like to be on the other end of Blizzard's ticket system. Turpster was on with his wacky self as usual (along with some excellent Warrior insight), and we all talked about the most embarassing thing we've done in game, and how to know when you're ready to head off into Heroics, as well as the Death Knight changes coming up in the next patch.If you want to send us an intro or anything else, the address is theshow AT wow.com. You can listen to last weekend's show using the links below, and if you'd like to hear us live, definitely make plans to listen in next weekend: we record the show live every Saturday at 3:30pm Eastern / 20:30 GMT. Oh, and don't forget to become a fan of our site on Facebook -- we're almost 3/4 of the way to our goal of 4,000 fans, and if we can reach that goal, Turpster's promised us a brand new, exclusive song. Tell your friends!Enjoy the show and have a great week. And if you're wondering who Martin Thunder is, here you go.Get the podcast:[iTunes] Subscribe to the WoW Insider Show directly in iTunes.[Ustream] Listen to the unedited recording in Ustream.[RSS] Add the WoW Insider Show to your RSS aggregator.[MP3] Download the MP3 directly.Listen here on the page:

    Mike Schramm
    01.19.2009
  • Breakfast Topic: Will work for Blizz

    I've often thought I'd do just about anything to work at Blizzard. I mean, with offices that look like this, working on one of your favorite games - who wouldn't? But then I think about my many years spent in the trenches as both rep and management at various IT/Internet jobs, and I'm no longer sure that I'd do anything to work there. You see, the one group I don't envy are those on the front lines of customer service. Much like the story from Thursday in which we learned about a rep having to deal with a kid and his suicide threat when he ostensibly didn't get what he wanted, CSRs, GMs and CMs deal with very frustrating situations every day. But there again, it is Blizzard, and I'd be lying if I said most people I know wouldn't give their [insert requisite body part] to work there, just to experience the culture and be part of the company that makes some truly awesome games. The sheer coolness of the company and a lot of their outward facing policies seems like being part of that team would more than make up for any abuse you might get as a trade-off. How about you? Would you be willing to step onto the front lines, taking every nasty, mean comment you're dealt with a smile - or carefully constructed snark? Would you be willing to work at Blizzard on the front lines? Or is that a bit too much of a figurative bulls-eye than you'd want painted on yourself?

  • Teen arrested for making suicide threat to a GM

    After a 17-year-old in Fairfield, Ohio told a GM "he was suicidal and the game was the only thing he had to live for," the Blizzard rep called 911, and the kid was apparently arrested, according to the Middletown Journal. We've seen this before -- Blizzard won't put up with suicide threats -- but as far as I know, this is the first we've heard of an arrest coming about because of it. Apparently the charge is a first degree misdemeanor, and though the kid was released to his father, he's got a court date to face next week.The dumbest part? The kid wasn't even suicidal -- he told officers when questioned that it was a joke "to try and get what he wanted for the game." We doubt this will lead to anything big (we'd put the kid in community service and give him a slap on the wrist -- he's probably scared enough after being handcuffed and put in a patrol car), but Blizzard's policy is exactly right on this one, if you ask us. If the threat is real, this could prevent a tragedy, and if it's just some kid messing around to try and get his banned account back, he might learn a little lesson in the process.

    Mike Schramm
    01.01.2009
  • GM promises to deliver Volt on time no matter what

    Things may not be looking all that great for GM at the moment, but the automaker is vowing to meet its promised launch date for the Volt, even it doesn't receive the government aid it's been seeking, and despite the fact that some of the plants that should be making parts for the car are currently closed. According to The Wall Street Journal, while GM isn't saying specifically how it'll get the car built on time, it could possibly make it a top-priority project in the event the company's forced into bankruptcy protection and use what little funding it has left, or it could import the necessary parts from overseas. Needless to say, some folks remain unconvinced, but as AutoblogGreen points out, GM has really gone out on a limb with the Volt, and it can't exactly afford to start backtracking now.[Via AutoblogGreen]

    Donald Melanson
    12.18.2008
  • Making fleet battle reservations in EVE Online?

    This is probably a first in the MMO industry... EVE Online announced higher performance server reservations for large scale PvP battles. Unlike most other MMO titles where you choose a server to play on with your friends, EVE Online doesn't make you choose. Although the server cluster is made up of hundreds of IBM blade servers, from a player's perspective, it's all one galaxy with over 5000 solar systems. This is good for a 'sandbox' game, where players are allowed to do whatever they feel like within the rules of that place. It creates a huge galaxy where everyone can potentially interact... or kill each other. But it comes with a rather substantial drawback at times: lag. This 'single server' approach makes EVE Online a game where players hope to have large-scale fleet battles not unlike all those sci-fi shows and films we grew up with. But the harsh reality is that there are limitations of server technology that hinder large scale conflicts. Bring a few hundred of your friends to a fleet battle in EVE and you might not be fighting so much as watching a slide show. Definitely not the most fun to be had in the game.

    James Egan
    12.05.2008
  • GM chief to drive Chevy Volt in search of $18 billion handout

    After arriving at the first Senate hearing by private jet, GM's Rick Wagoner is looking to feign innovation and a commitment to frugality by driving a Chevy Volt prototype to Washington and past the camera crews awaiting his arrival. The obvious stunt meant to reverse public opinion in GM's bid for bailout cash will put Wagoner behind the wheel of the Volt prototype for just a fraction of the 355 mile journey. Good thing too, because without the infrastructure required to support electric vehicles, Wagoner's Volt would only last about 40 miles on battery before the fuel burning engine kicked in to maintain enough charge to drive the powertrain. Instead, the GM exec will begin his journey from Detroit in a hybrid Malibu capable of just 24/32 MPG city/highway. We just hope that the Saturns and dilapidated Chevettes he sees abandoned along America's rust-belt provides the man with ample reminder of GM's previous failures to revolutionize from within. Oh, sorry Rick was that too mean?P.S. The car pictured above is a non-functional 2011 Volt prototype that will be parked in DC upon Wagoner's arrival.[Via Detroit Free Press]

    Thomas Ricker
    12.04.2008
  • Ghostcrawler and Vaneras on the classes that GMs play

    What classes do Blizzard employees play?This is an often asked question by people on the forums. Sometimes it comes with a finger pointing at such and such a developer or community manager, accusing them of favoritism for a given class because it's the one they play the most.Over the past few days we've seen two blue responses over this issue. Vaneras over on the European forums makes note to say that the GMs play the game just as "everybody else does." They encompass all classes and all play styles.This is interesting in that it shows that Blizzard folks are involved in both casual and hard core raiding, and casual and hard core PvPing. I find this particularly interesting, since after a long day of work at WoW Insider sometimes the last thing I want to do is sit down and trudge through some raid content. But then again, sometimes I do. Ghostcrawler also weighed in on the issue a few days earlier, making several interesting points.

    Adam Holisky
    12.03.2008
  • It's not that I wasn't satisified, but...

    So it's been a while since I mentioned it, but I'm still pretty gung ho on helping to enforce WoW gameplay policies, especially RP server specific policies, and I will not hesitate to report anyone I see violating them by means of name or conduct. With the recent changes to the report system, I generally just stick their names and a few notes into the Report an Issue and move on, knowing that eventually, a GM will get the report and hopefully decided to be an enforcer that day. But even though I've elected not to speak with a GM, I still often get an email telling me the usual spiel: They looked into the issue, but are not able to tell me what happened due to privacy issues and whatnot. Then comes the customer service satisfaction survey that asks me if the issue was resolved to my satisfaction.

    Daniel Whitcomb
    11.22.2008
  • Volt to make Star Trek sound effects, buyers to look for mute button

    While gear-head environmentalists prepare to forego the internally combusted symphonies that get their hearts pumping for the sake of a greener and quieter planet of electric cars, some folks at GM are thinking up some... interesting ways to bring new, "highly technical" sounds back into the picture. The Volt, which is intended to run silently much of the time, will apparently be the recipient of some sci-fi-sourced effects; GM's E-Flex Global Vehicle Line Executive Frank Weber saying to expect noises like "when on Spaceship Enterprise you hear the doors close, or use the transporter." That he didn't know it's actually the Starship Enterprise doesn't give us much hope for anything more than what happens when a 10-year-old figures out how to customize sounds in their computers -- random, irritating blats from the speakers whenever you touch anything. [Via Autoblog]

    Tim Stevens
    10.30.2008
  • EVE dev blog charts much improved customer support experiences

    Long petition queues, particularly related to expansions, has long been a problem in EVE Online. These long waits may very well be a thing of the past, according to GM Nova, Senior Game Master for EVE Online. GM Nova's latest dev blog, "Such stuff as dreams are made on," deals with the deployment of the Empyrean Age 1.1 patch in early September, as seen from a Customer Support perspective. "We at Customer Support, being at the front lines so to speak, are in a unique position to judge or evaluate whether a patch was successfully deployed and if ther is any fallout or unexpected problems involved, as the potential torrent of problems are directed at us to pass on," he said.GM Nova points out how that 'torrent of problems' has slowed down to a trickle, using graph data of the Trinity expansion deployment (predictably an insane amount of petitions), the subsequent Empyrean Age 1.0 patch (so smooth they thought their petition system had crashed), and finally Empyrean Age 1.1. The trend evidenced by the graphs is that their patch deployments are becoming less fraught with complications, meaning happier players in the long run. GM Nova goes on to discuss some of the structural changes made to CCP's Customer Support department that improve petition response time, saying,"We are happy to announce that our average petition age is currently two days with most normal requests handled in hours. We hope our efforts shine through in the level of support we are able to offer." Would you agree with GM Nova's assessment, and have your own petitions of late in EVE Online been resolved in a reasonable amount of time?

    James Egan
    10.01.2008
  • Chevy Volt's powertrain and recharging clarified

    Chevy's taking a moment to clear up some misconceptions about its eagerly anticipated plug-in hybrid, the Volt, which had long been assumed (by most) to use its gasoline-powered engine like a WWII submarine -- kicking on and charging the batts to full before switching off again. Alas, that's close but not completely accurate. The engine does serve only to feed the batteries (it's not connected to the wheels in any way) and will fire up when they are getting low. However, it will not fully recharge them, serving only to maintain a 30-percent charge as you keep on motoring. In other words, you'll need to plug that puppy in overnight if you want to get back to silent running and successfully avoid detection by destroyer battlegroups on your morning commute -- or spy cameras.

    Tim Stevens
    09.26.2008