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The Guild Counsel: So you want to be an officer
If there's one key to a successful guild, it's a solid structure of leadership. And while the leader is the cornerstone of the guild, he can't run things without a good supporting team of officers. The rank of officer is a coveted role to some and a position dreaded by others. It's an opportunity to make a real difference in the guild, but it comes with pressure and responsibility as well. If you feel you're ready to jump into that role, what's the best way to earn the title? Let's look at a few ways in this week's Guild Counsel.
Officers' Quarters: 7 ways to stop the bleeding
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. The good news for raid leaders these days is that so much help is coming from patch 5.4, if what's on the PTR is any indication. Flexible raiding could be a lifesaver for guilds who stalled out in today's challenging normal modes. Virtual realms could inject new blood into every realm. The Throne of Thunder raid should see an across-the-board nerf from the patch, too. With all of these changes on the horizon, what raid leaders need to focus on right now is holding on and keeping their teams intact. The bad news is that no one knows when the patch will drop. We are likely at least six weeks away from 5.4, and probably longer than that since Blizzard has new systems to test and a new raid to tune. This week's email comes from a raid leader who isn't sure he can make it: Hello Scott, I am the current Raid Leader of a 10 man raid guild that considers ourselves to be progression-focused, semi-hardcore, or whatever you want to call it. We raid 3 nights a week for 3 hours a night, keep logs of all our runs, and really push to be successful. In the past, this worked out fairly well for us, as our guild maintained a top-10 place on our server according to wowprogress.com all through tiers 12, 13, and 14. However, since the release of MoP the members that made up the original progression team have been slowly bleeding away for one reason or another. At first, these losses could be absorbed by the extra standbys on our roster as well as a few people that swapped from our more casual 2-night-per-week team. Eventually we had to start recruiting out of guild in order to fill our raids each week. Generally speaking, for each player we lost the replacement we found was of a lesser caliber, whether it be in skill, gear level, or dedication. With the release of ToT and the difficulty of certain bosses (Horridon for example), our progression has begun to seriously stumble.
Drama Mamas: Being deaf and raiding
Drama Mamas Lisa Poisso and Robin Torres are experienced gamers and real-life mamas -- and just as we don't want our precious babies to be the ones kicking and wailing on the floor of the checkout lane next to the candy, neither do we want you to become known as That Guy on your realm. I had to edit this week's letter for length, but it's still a long one so that you can get the whole story. Howdy Drama Mamas, [...] To begin with, I'm a male deaf gamer. I've been very blessed with great support systems in all areas of my life and have made friends both on and offline who have been extremely supportive of everything that I do. But I'll also be the first to tell you that I'm not perfect but I do try to avoid drama where I can.
The Guild Counsel: How to deal with the summer slowdown
Summer is coming. With the arrival of sunny skies, warm temperatures, no more school, and vacation days to spend, it's inevitable that things will slow down in your guild. Summer is usually a slow time for games as well, since expansions and game updates tend to arrive later in the year. On the surface, summer can be a dangerous time for your guild, with the possibility of frustrated members causing drama or even leaving the guild entirely. But you can make summer work in your favor and keep your guild happy as well. We've explored this before, but let's look at some additional ways to avoid the summer slowdown in this week's Guild Counsel.
The Drama Mamas guide to coping with trolling and profanity
It's the last straw: After a long day toiling in the salt mines, you come home to settle in for some stress-relieving World of Warcraft, only to find yourself transported back to The Barrens –- not only the latest patch's Battlefield Barrens, but the trollish Barrens-style general chat you've come to loathe. Your chat box is scrolling ceaselessly with "Douchebag this!" and "$%^& that!" and you can see that any hope of a restful evening is slipping inexorably beyond your reach. What's a poor profanity-pelted player to do?
The Guild Counsel: Some finer points of raid leadership
Whether you're leading a raid or running an in-game event, it's a real challenge to pull it off smoothly. Leading a large group of players in game is a combination of teacher and coach, minus the ability to be face to face. In effect, you're flying blind, but you still need to communicate, coordinate, and motivate in order to be successful. We've gone over some basics of leading groups of players before, but in this week's Guild Counsel, I'd like to offer up some finer points that often get overlooked but can make a big difference in making your raid successful (and also fun). While most of these are about raid leadership, they could be used for PvP or player-run events as well.
Drama Mamas: Raiding remedies
Drama Mamas Lisa Poisso and Robin Torres are experienced gamers and real-life mamas -- and just as we don't want our precious babies to be the ones kicking and wailing on the floor of the checkout lane next to the candy, neither do we want you to become known as That Guy on your realm. The above video has nothing to do with this week's topic. I just like it. Anyway, this week we have two letters again, both about raid teams. Lisa and I disagree on the second letter, which is always fun. Dear Drama Mamas, I have a problem with my guild that I was hoping I could get some insight on. [...] My guild is a casual guild with one core 10-man raid group. They have been having issues with attendance with one of their dps and one frustrated afternoon asked me to step in. At first I was asked to be a substitute but as time went on it became apparent that their dps was not going to return. When I started I was poorly geared but with a little hard work, some enchants and gems, and reforging I was able to greatly improve not only my gear but my dps. I was thrilled and can honestly say very happy with the way things were going.
The Guild Counsel: Lessons in guild leadership from a pop star
Apologies to the Beliebers, but good old Justin hasn't exactly had a banner year. He's been in the news a lot lately, just not for his dulcet tones or his fancy dance moves. But his behavior can actually remind guild leaders of a few important things not to do. Can a brash pop star really provide tips on guild leadership? Let's take a lighthearted look in this week's Guild Counsel.
Drama Mamas: Playing on multiple levels with different groups and partners
Sometimes having so many appealing playstyles to choose from makes deciding how to settle in to play WoW more difficult, not less. That's certainly the case when you're trying to enjoy the game with multiple sets of groups and partners -- for example, guild raiding twice a week, leveling and exploring with a significant other, and battling the enemy in battlegrounds now and again with a crew of longstanding gaming friends. Is it even possible to connect all those threads into an enjoyable gaming week without blowing every last minute of free time (and then some)? Fortunately, you can learn to combine different playstyles and groups. The trick is learning how to adjust your expectations and approach from group to group and partner to partner. Never assume that everyone "needs" or wants to cover the same content or achieve the same type of goals in the game. With a little time management and a lot of clarity among gaming partners, you can enjoyably indulge in WoW on multiple levels without the time crunch and without any drama.
The Guild Counsel: Managing the peaks of success
I'm a Red Sox fan, and if there's ever a team that can exemplify the ups and downs of running a guild, it's the Red Sox. This was supposed to be a rebuilding year for the team, and yet they're near the top of the standings, only a game and a half behind the Team that Shall Not be Named. Managing a guild is also very often about handling the peaks and valleys of day to day life. It's as if the whole guild were manic depressive: You need to downplay the peaks and minimize the valleys. We've looked at the valleys quite a bit in this column because valleys represent a more urgent problem, but in this week's Guild Counsel, let's look at how to handle the peaks.
Drama Mamas: Conflicting personalities
Drama Mamas Lisa Poisso and Robin Torres are experienced gamers and real-life mamas -- and just as we don't want our precious babies to be the ones kicking and wailing on the floor of the checkout lane next to the candy, neither do we want you to become known as That Guy on your realm. This week we have two letter writers having personality conflict problems with fellow guildies. Hello Drama Mamas, Long time reader, first time writer. I'll keep this as short and sweet as I can. My problem arises from two things 1. a misunderstanding between two guildmates and 2,) limited activity. A guild mate and I, in an out of game chatroom, have had some misunderstandings. While I attempt to not bring said things up in game, believing that OoGD (Out of Game Drama) remains OoGD, I am worried that this person should we have to work together, or talk to one another would shun me and be very nasty to me. A point I brought up to one of the Officers and explained that I wasn't sure if I was good a fit in the guild do to the "limited activity." The Officer told the GM, and that was when that whole mess got started. He put most, if not all, of the blame on me even though I had screen shots to prove otherwise. I have tried to smooth things over, even apologizing, and tried to explain to the GM what was going on-with the screenshots-only to be rebuked and told off, presumably (though I don't know for certain as they are good friends) with the other person also told off.
Officers' Quarters: 9 new guild activities in Mists
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. Mists of Pandaria has given us some fantastic raiding experiences -- it's easy to forget just how many activities this expansion currently offers. Much of this new content is either group-oriented or can become group-oriented if you want to make it so. With Mists' third content patch set to go live tomorrow, now is a great time to look at some of the many guild activities that are possible in this expansion. Here are nine ideas that go beyond raiding. 1. Earn your Stormbreaker titles. Some of the achievements for this meta can only be accomplished solo, but many of them are much easier with some help -- and some all but require it. The summoned elites for It Was Worth Every Ritual Stone, for example, mostly require a group to take down. Some classes can't solo Tak'u with all of his powers active if they can't dispel his robust HoT for Our Powers Combined. Ready for RAAAAIIIIDDD?!?ing is rough to solo. It can be accomplished most easily right after a server reset, but with a raid group you skip that hassle. Every roach squished counts for everyone in the raid.
The Guild Counsel: How Stargell stars can help your guild
When I was a kid, I loved the Red Sox, but I was dying to get a Pittsburgh Pirates baseball cap. It's not that I was a fan of the team; I just loved the unusual look of the hat, with its pillbox shape, gold stripes, and most importantly, rows and rows of gold stars. Those stars were called Stargell stars and were the creative genius of Hall of Famer Willie Stargell. It might seem strange to be talking baseball in a guild column, but those Stargell stars played a key role in the Pirates' success, and they serve as a great example of successful guild management. Can a little embroidered star really make a difference? Let's take a look in this week's Guild Counsel.
Officers' Quarters: The new burnout
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. Mists has delivered new content faster than any WoW expansion to date. The days of waiting six months, eight months, or more between major patches seem like a bad memory now. With patch 5.3 likely to drop in the next few weeks, that will mean we've had an average of one patch about every three months in the wake of 5.0. In years past, officers had to steel their guild for long lulls, which always seemed to land in summertime. They had to make backup plans to account for long absences from players who just couldn't stand to run the same raid one more time. Guilds who couldn't find replacements sometimes found themselves closing shop instead. In 2013, that age seems far behind us. However, the accelerated content has brought with it a new kind of burnout instead, and it's one that officers and raid leaders should keep in mind as we move deeper into Mists.
The Guild Counsel: Taking the reins and dealing with discipline
It's hard enough for any guild leader to enforce rules and take on problem players. But it's even harder for guild leaders who have stepped up to take over for one who has retired. Comparisons are made between how the old leader did things and how the new one is handling it, and some members might challenge a new leader's authority in order to "test" him. This week's column is a reply to one Massively reader, who wrote, My main commander has retired from the game, and I am struggling filling his role. Our biggest issue is dealing with discipline, either in Teamspeak or in following commands. I read your column on managing mistakes, but I am still finding it hard without being the bad guy. I know it's part of who I am; I am not an aggressive or "Bad Cop" guy. Is there a way I can develop discipline without having to totally change my personality and relationship with the guild? This is a great topic because it's a situation that many new leaders find themselves in almost immediately after taking on the role. In this week's Guild Counsel, let's look at some ways to deal with the challenge.
Officers' Quarters: 5 tips for casual raiding in Mists
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. A few weeks ago I had a great chat with Mick from The Starting Zone podcast about casual raiding in Mists of Pandaria. We both agree that normal mode raids have become more difficult than in the last two expansions. The existence of LFR has emboldened Blizzard to tune normal more tightly than they have in recent years. If you're in a casual raiding guild that is having trouble in normal mode, here are five tips on how to improve progression and morale without pushing your raiders to the breaking point. 1. Talk about your lack of progression. For an officer, silence is deadly to morale, both during raids and after. In that silence, you know that people are whispering to each other about what's going wrong, or griping about other players. Maybe they are just sitting there stunned and disappointed, unable to muster a coherent thought. In any case, it's bad. It's up to the guild's leadership to break the silence. During the raid, talk about what's going wrong in a constructive way. Don't forget to talk about what's going right, too. Afterward, create a thread on your forums to debrief. Solicit suggestions and strategies. Encourage a dialogue. Let people vent a bit, if they have to. It helps relieve the pressure -- just be sure to moderate and make sure the discussion stays civil.
Drama Mamas: The case of the disagreeing duo
Drama Mamas Lisa Poisso and Robin Torres are experienced gamers and real-life mamas -- and just as we don't want our precious babies to be the ones kicking and wailing on the floor of the checkout lane next to the candy, neither do we want you to become known as That Guy on your realm. The duo in the letter disagrees and so does our Drama Mamas duo. Hello Drama Mamas! I recently moved in with my boyfriend, Sam, who I dated long distance for two years. I have never been happier! As you know, sometimes certain things that weren't a problem when long distance can become big ugly problems when living together. When we were long distance, Sam and I made several WoW pairs together, so we could play and be together and have fun. Almost all of those pairs have me tanking (because I love leading and tanking and fast queues keep us entertained) and some of these pairs have him healing me as I tank. All too often tanks are treated poorly. I understand that tanks may not seem necessary when leveling, but I wish more DPS would understand that many tanks find proper tanking fun, and so pulling ahead and ripping aggro can be an act of outright funsucking.
The Guild Counsel: Why broken economies hurt guilds
I have to admit, I read the recent article by Ramin Shokrizade on the pre-endgame economy of Guild Wars 2 and shrugged. He made a lot of great points, but the problems with GW2's economy are really not that unique. One of the biggest dilemmas is the fact that dropped items, like weapons and armor, really don't have any value prior to the endgame. As in many MMOs, the broker or auction house is flooded with pre-endgame armor and weapons and there's just no demand for it. There are several design flaws that play a role in why dropped items, and virtual economies in general, feel stagnant. Let's look at a few common problems in MMOs today and see why broken economies actually hurt guilds as well.
The Drama Mamas guide to going AFK
Life happens; we all get that. But should your life be happening to the 24 other people in your raid group? We (and your 24 raidmates) think not. After all, if you're here to play World of Warcraft, why do you keep going AFK? The need for and the etiquette of going away from the keyboard (AFK) was stronger in WoW's earlier days. During classic WoW, 5-manning places like Blackrock Depths was an all-night affair. Players were more forgiving of a quick dash to the bathroom, and groups doing longer content tended to schedule natural breaks along the way. Today's WoW is a much more terse affair. Scenarios, group instances, and raids are likely to be over long before your bladder is. It's not so difficult to simply plan ahead or wait for a group to come to a natural conclusion. Yet people don't always do that. Like That Guy who's always texting and checking his Twitter feed instead of looking you in the eye during a conversation, That Guy in game is likely to wander AFK just when you need him the most. Tuning out the people you're with, online or off, simply is not socially acceptable behavior. (You've heard what they're calling those tuned-out types who'll be wearing Google Glass, right? It's not a complimentary term.) The best way to handle going AFK is to avoid it in the first place. For the rest of those moments when something comes while you're grouping that's beyond your control, let's look at the best ways of managing the interruption and getting you back into the game.
Officers' Quarters: Roster cleanup pros and cons
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. Guild rosters inevitably become bloated over time. They fill up with inactive players or throwaway alts that current members haven't dusted off for years. This week, a guild leader asks when is the right time to remove characters from the roster -- and whether we should even do it at all. I run a casual guild. One of my officers puts it thus, "We're a raiding guild that acts casual." We have a decent roster and a great group of people, but we also have a lot of people who join, show up for awhile and then disappear. Some come back in six months and some, I have no idea if they are coming back or if they are gone for good. I like my roster to reflect an active guild, which we are. My membership officer sent me a roster list and I'm in the process of going through it for names that haven't been played in over 6 months. We've been doing a purge like this for the last 3 years and, every time, there's always some consternation about removing names from the roster.
