guild-advice
Latest
The Guild Counsel: Guild leadership isn't a job
Guild leadership is challenging, but as I've written before, sometimes guild leaders shoulder the burden of extraneous responsibilities and make the role harder than it should be. You'll often hear players referring to the leadership role as a job, meaning that it's work rather than fun. But while running a guild can be tricky at times, it shouldn't be a job, and there are some important differences between the two that are helpful reminders for guild leaders. In this week's Guild Counsel, let's look why the role of guild leader should remain distinctly separate from that of an employer.
Officers' Quarters: Defeating the needies
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. We've all been there. You invite new people to your guild. They seem like they'll be a great addition to the roster. They ask for help and you gladly offer it. They ask for more and you give more. Then they promptly ride off into the sunset. This week, an officer wants to know how to avoid being the victim of these players. Hi Scott We're a friendly, mainly social guild with helpful officers and roster. We occassionaly meet some seemingly cool, nice people that I or the officers warm up to immediately, chatting in vent, etc. They might jump right in to be active in guild chat, and otherwise give every indication that they are mature, responsible and ethical. Every now and then I guess I'm too trusting, and extend help to some of these people in the form of time, guild bank items, and even gold, and then I log in and see they've left the guild without so much as a thank you. Mind you, some of these people have accepted some rather expensive help from us. So I've decided that no matter how nice you seem, or how much any of us may like you or know you, you will have to have been in the guild a certain amount of time before getting any bank items or money, etc. say, over a certain value maybe. I'm just not sure what the specifics on this rule should be, or what else we should do to protect ourselves from these kinds of people. Any advice would be appreciated. Thanks, pj
Drama Mamas: Girlfriend gamer
Drama Mamas Lisa Poisso and Robin Torres are experienced gamers and real-life mamas -- and just as we don't want our precious babies to be the ones kicking and wailing on the floor of the checkout lane next to the candy, neither do we want you to become known as That Guy on your realm. Do you remember when WoW was shiny and new? Ah, memories. Dear Drama Mamas, I am fairly new to gaming. I started playing about 4 months ago and have since become borderline obsessed with how much fun I am having. There are tons of things to do and I love discovering new things all the time. Currently I belong to my Boyfriend's guild. We play on a very low pop server and there are currently only 4 active members in the guild. He and His friends like it that way- and that's fine. They are all in charge and have been gaming forever. Mostly they focus on occasional PVP (and pet battles- don't tell him I told you!). I really enjoy playing with them and don't feel self conscious about my occasional noob-ness,However I feel that being a part of his guild/ playing on a low pop. server is a limiting experience for me as a newer gamer.
The Guild Counsel: Finding a guild with off-peak playtimes
One of the things that always makes me grumpy about MMOs is the number of game-imposed barriers to players doing things together. Levels, gear, skill points, group and raid caps, and prerequisites are just a handful of common game designs that make it hard to be social. MMOs are getting a little better at removing those hurdles, but one they can't address is the reality of conflicting playtimes. Everyone has real life responsibilities, and that means we sometimes can't be online when our friends are. For some players, this is a constant challenge because their work, school, or family responsibilities allow them to log in only during off-peak playtimes. Last week, Massively reader Barachiel1976 brought up this very topic, and it's actually surprisingly common. So in this week's Guild Counsel, let's look at a few options for players who want to be part of a guild but can't play during peak playtimes.
Officers' Quarters: Reworking a guild concept
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. Ideas for unique guild concepts are hard to come by. This week, a guild leader who thought she had a winning formula finds out that no one is interested. Let's look at what she came up with and how we can rework her ideas to entice more recruits. I have recently transferred from Nazgrel to the RP server of Moon Guard. I did this with a certain goal in mind, to establish an all Goblin Trade Guild. I have hit a crucial snag however and can't seem to generate any interest in my Guild idea. One major selling point of my Trade Guild would be that we would hold a monthly [Bazaar] in which other Guilds would be encouraged to join in and sell their wares along with us. Using [Gryphonheart Items] we would create an item catalog and haggle over prices. I was hoping that this would help revitalize the role play community. Nothing I have tried has worked to recruit Any suggestions?
The Drama Mamas guide to handling in-game harassment
You've tried being clear, and you've tried being firm. Somebody's on your case in game, and they're not letting up. What are your options for managing in-game harassment? Rule #1: Managing harassment is about protecting you and your enjoyment of the game, not about stopping or changing a harasser's behavior. You can't change other people. It's extremely unlikely that anything you do or say will inspire someone to see the light and become a thoughtful, more compassionate person. Managing harassment, then, is not about how to "fix" your harasser but how to extricate yourself from the situation so you can get on with playing your game.
The Guild Counsel: Jumping from casual to endgame
It's a classic scenario that's all too common: A guild builds up a solid roster, with enthusiastic members, and decides to make the leap from casual to hardcore. But that leap can sometimes become a free-fall spiral and a potential guild-breaker. How does a guild shift gears and go from easygoing to endgame? Let's look at a few ways to make it work and avoid the growing pains in the process.
Officers' Quarters: Charter pirates
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. I never thought I'd be writing an OQ column about intellectual property, but here we are: Hi Scott, I'll make this short and to the point, because I'm honestly at the end of my rope with just how disrespectful, inconsiderate, and shady some folks who play this game are. Without going into too much detail, we removed some folks from our guild a few weeks ago; they tried to poach our members and couldn't, so they ended up stealing our charter instead. I found out because I noticed them advertising in trade chat, so I scoped their website out. Lo and behold, there were MY words I worked so dutifully on, for many hours, over the course of a few weeks, with my co-GM and other officers. This charter was the result of almost a year's worth of questions, concerns, comments, and experiences we all have shared since forming our guild, and to see another guild just blatantly rip it off was infuriating.
Drama Mamas: Of flings and friendships
Drama Mamas Lisa Poisso and Robin Torres are experienced gamers and real-life mamas -- and just as we don't want our precious babies to be the ones kicking and wailing on the floor of the checkout lane next to the candy, neither do we want you to become known as That Guy on your realm. Harassment is as harassment does. Dear Drama Mamas, To put it simply, I am incredibly overwhelmed by a mix of issues with my guild both online and off. I have been with the same guild since about 2009(ish) and was one of the founding members. I assisted with raid leading, recruitment, and many other facets of keeping things running. Myself, our guild leader - who I will call J, and a fellow officer, W were all very close friends for several years. Until I made a fatal mistake. During a guild event myself and W got... a little too close. I know it was a mistake and it has been having a negative impact on my life for several years now. Whenever I would date anyone else, W would become incredibly jealous and angry, to the point of threatening me, and making incredibly lewd remarks to me via e-mail or messenger services. J, on the other hand did not want to become involved (reasonably so, I think) and would not address the issue.
The Guild Counsel: Managing mistakes
Despite what some folks say, running a multi-party event (raiding, PvPing, dynamic events) is hard. There are the logistical issues of trying to coordinate many players who are scattered all around the world and rely on only voice chat and typed text to communicate. There's the need to instantly react to changes during the course of battle, and the larger the party, the slower the reaction time. And there are even nuances in how individuals approach various situations, which has a ripple effect on the others. Tank Bob might prefer to pull a boss to a different spot than Tank Susie. Or Sniper Sally might be used to peeling away and taking up a position in a tree while Captain Pete prefers to charge in as one force. Suffice it to say, there are plenty of mistakes that happen any time large numbers of players get together, and it's often difficult to sort out which ones warrant a player's removal from the force and which ones don't. Let's take a look at how to handle mistakes in this week's Guild Counsel.
The Drama Mamas Drama-Buster Guide
Social drama -- sticky, sticky stuff. The problem with drama in a multiplayer game is that even acknowledging its existence usually engenders more. That's why so many guilds prohibit airing drama as well as any potentially controversial topic in public chat channels. Smart gamers don't manage social drama -- they dodge it. The first line of defense against drama for most players is membership in an effective guild. Savvy guilds provide a drama-free zone by offering clear, explicit guidelines and rules on common bones of contention such as loot, raid attendance, and player behavior. Debate and controversy are handled in private chat channels or forums. Not at all an attempt to squash freedom of expression, a no-drama edict is designed to free players from being forced to bear witness to an outbreak of drama, allowing guild officers to clean up the mess quickly and effectively behind the scenes. (Learn more about the structure and habits of highly effective guilds in WoW Insider's weekly Officers' Quarters.) But no guild can protect every player from the ravages of social drama. Where there are people, there will be drama. Fights with your mom or your spouse over game time, finding a guild whose definition of PG chat matches yours, handling an inappropriate player crush ... Let the Drama Mamas show you how to prevent most drama and dodge the rest.
PAX East 2013: SOE's Linda Carlson on the state of the community
How many times have you found yourself asking, "Why won't the devs just listen?!" For any loyal MMO fan, it can be extremely frustrating to see feedback seemingly get ignored, and sometimes it feels as if there's a huge wall separating the fans from the developers. Linda Carlson, SOE's Director of Global Community Relations, spoke with Massively at this year's PAX East to talk about SOE's efforts to break down that wall and improve the relationship between players and developers into something that's more collaborative, rather than contentious. Whether you're the most loyal SOE fan or someone who's vowed never to play another SOE game, you might be surprised at what she has to say.
The Guild Counsel: The suggestion box gone wrong
"Does anyone have any suggestions?" If there's one question that a guild leader should never ask, it's that one. Don't get me wrong; I believe feedback is an essential part of running a successful guild. But there's a right and a wrong way to solicit it, and having the equivalent of a "suggestion box" is not the best way to get the feedback you need. In today's Guild Counsel, let's look at how the concept of a suggestion box (or holding open-ended discussions for player feedback) can make guild leadership difficult. And we'll look at some ways to get the suggestions you need to keep things running smoothly in guild.
The video gamer's guide to time management
Aside from the lingering social stigma that tells us that hours immersed in an interactive game world are somehow less acceptable than hours connected to an intravenous TV drip, most of us have come to accept that video gaming has achieved full-fledged hobby status among its aficionados. Like most hobbies, it's a hungry one. Even in console games that spin a story to an inevitable conclusion, replay and achievements and hard modes and alternative endings beckon. With a subscription MMO game like World of Warcraft, the entertainment is designed never to end. Unfortunately, your supply of time to play is not equally boundless. Those hopeless, choked nights when you fear there is no possible way to hack your way into the thicket of tasks waiting to tear you to shreds come dawn are no reason to cut off your game subscription entirely. We'll show you why, and we'll follow up with tips and resources that help you keep all the plates spinning at once -- including some well-deserved game time.
The Guild Counsel: Signs that it's time for a break
We've all had moments of frustration in MMOs, but if you're part of a guild, that frustration can have a ripple effect that causes real tension. Class balance issues, game nerfs, slow content updates, and game bugs are just a few ways in which MMOs annoy us. Add to that the challenges of being in a guild with other players, and it's no wonder that some players reach their boiling point. Frustration is normal, but when does it reach a point that it's time to take a break? In this week's Guild Counsel, let's look at when it might be time for a player to consider taking a little hiatus from either the guild or the game.
Officers' Quarters: Casual raiding's demise?
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. Cataclysm's introduction of the Raid Finder, or LFR, has certainly affected all levels of raiding. But will it eventually bring about the end of small, casual raiding guilds, as one officer fears? Or does it mean that he needs to change his approach? Hey Scott, I'm an officer in a small, casual raiding guild. By "casual" I mean we only raid two nights a week from 9-12, and typically we run a 10% nerf behind when it comes to clearing content. Our niche has always been as a "friendly community that offers members the chance to experience content in a laid-back atmosphere." Here's my question . . . what do you see as the impact of LFR (and to a lesser extent, LFG) on casual raiding guilds such as ours? Personally, I've always viewed it as a negative. LFR erodes the need for community in the game. Meanwhile, for the casual raiding guild, the biggest draw we can offer to players on our realms is our sense of "community".
Drama Mamas: Overreacting
Drama Mamas Lisa Poisso and Robin Torres are experienced gamers and real-life mamas -- and just as we don't want our precious babies to be the ones kicking and wailing on the floor of the checkout lane next to the candy, neither do we want you to become known as That Guy on your realm. We've got a twofer for you this week. Are these letter writers overreacting? Dear Drama Mamas, Hello! I have recently ran into a problem with my GuildMaster, who we will call C. I was questing in a zone, when one player says in General chat, "He (referring to Sha of Anger) is not up yet." My GuildMaster, who was also in the zone says, "That's what she said. ;D" Now I would have no problem with this, if our guild rules did not say specifically, "Each [GUILD NAME] is held accountable for his or her actions. Everyone is subject to a "three-strike" rule, meaning that an infraction of the above guild rules, and/or doing foolish or thoughtless things that would cause [GUILD NAME] to be seen in a poor light to the general populace of the realm will win you a warning." and one of those above rules include..."Keep chat and Ventrilo chatter PG-rated. Stay away from political, sexual and religious discussions."
The Guild Counsel: Dealing with problem players
Whether she's an in-your-face, type A general or a laid-back denmother, no guild leader enjoys dealing with disruptive players. There's enough to manage as it is, and problem members can put the leader in a very difficult position. But if not handled correctly, that member can cause no end of problems in the guild and potentially even destroy it. It's easy to say, "kick 'em!" but that could backfire and cause even more drama. Dealing with problem players is complicated but not impossible. In today's Guild Counsel, let's look at a few things to consider.
Officers' Quarters: Beyond recruiting
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. If you create a guild with a very specific type of player in mind, keeping those players should be easy, right? As one guild leader found out, it's not as simple as it seems. Hi Scott. ... I've got a guild of 50 people (10-30 people and their alts) and I seem to have hit a wall. I put posts up, I scour WoW Insider for ways to market my guild (thanks for the shoutout, drama mamas) and I try to keep things interesting but nobody ever signs on anymore. We've got a core group of about... oh I'd say 5-10 people who still sign on every few days. How in the hell are we supposed to be a guild for disabled people and friends of the disabled when nobody signs on?
The parent's guide to video gaming for kids
If there's one thing concerned parents of young video gamers need to know, it's how important it is to acknowledge and support kids' love of games. Why an increasingly media-savvy culture continues to vilify gaming -- now a mainstream activity enjoyed on smartphones, tablets, and computers by Americans of all ages -- is somewhat confounding. Video games represent nothing more (or less) than another type of entertainment media, right alongside books, movies, and television. Just as responsible parents keep an eye on the books, TV shows, and movies their kids are into, they should do the same with games. The bottom line: a reasonable, age-appropriate approach to the quantity and quality of the media kids enjoy. As the parent of a young gamer, your strategy is to remain figuratively plugged in to whatever they're doing. Don't all parents want to support their kids' hobbies? We want to know what they're doing, who they're with, whether they're safe, whether they're taking away some sort of life skill as well as enjoying some good, old-fashioned fun ... What you might not have considered is that gaming for many kids represents a full-fledged hobby. What's your role as a parent, then? To be fair, you'll want to give your child's fascination with gaming the same level of scrutiny and support as you would the your little girl's love affair with karate or your teenaged son's involvement in a garage band. Whatever captivates your child's imagination should also attract your parental periscope. We're not suggesting you plunk down to dutifully monitor your child's every mouse click in a game like World of Warcraft. Frankly, your kids don't want or need a hall monitor. But they do need your boundaries, your guidance, your feedback, your enthusiasm, and your support -- all the same things you'd bring to their karate competitions or their band concerts.
