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  • Validas study finds Verizon smartphones consuming more data than iPhones

    by 
    Darren Murph
    Darren Murph
    07.30.2010

    You know how we've good reason to believe that Verizon Wireless is at least mulling the switch to capped / tiered data plans? Yeah. An independent Validas research report has found that, between January and May of this year (pre-AT&T caps), Verizon's stable of smartphones collectively averaged more data consumption per month that Apple's iPhone. Of course, this quite literally compares an Apple to every smartphone on Verizon save for BlackBerries, but given how much squalling we've heard from Ma Bell about this rampant iPhone data usage, we're pleased to see a few facts that spin things the other way. The company's full report is due out in September, but investigation of over 20,000 wireless bills found that VZW smartphones "are consuming more wireless data than AT&T iPhones by a ratio of roughly 1.25:1," with the average Verizon user eating up 421MB per month and the average iPhone user consuming 338MB per month. It also points out that "nearly twice as many Verizon Wireless smartphone users are consuming 500MB to 1GB per month compared to AT&T iPhone users." You learn something new everyday, right?

  • AT&T follows Verizon, jacks up ETF on netbooks and smartphones

    by 
    Darren Murph
    Darren Murph
    05.21.2010

    There's the good kind of follow-the-leader, and then there's this. While the world cheered as all four major US wireless carriers implemented prorated early termination fees, we can all hang our heads accordingly for this one: AT&T has just followed Verizon Wireless' march into the dark, evil corners of contractland by adjusting ETFs higher for netbooks and smartphones. In an email sent out to select customers, the carrier notes that beginning on June 1st (that's less than a fortnight away), customers who select "advanced, higher-end device[s], including netbooks and smartphones, will have an ETF of $325, reduced by $10 for each month during the balance of the service agreement." That's up significantly over the $175 ETF that affects all of AT&T's handsets today, though still $25 less than VZW's plan. The silver lining -- if you could call it that -- comes with this point: customers "who are buying basic and quick messaging phones will have a lower ETF of $150, reduced by $4 for each month during the balance of the service agreement." Naturally, existing contract customers won't see any immediate change, but you can bet you'll be nailed with the new terms once you head in this summer to pre-order that iPhone 4G. The full memo is posted after the break -- so much for "rethinking possible," huh? Update: AT&T has published an "open letter" explaining the changes. Thanks, Daniel! [Thanks, L.]

  • Mobilicity launches service in Toronto: all plans unlimited, no contracts to speak of

    by 
    Darren Murph
    Darren Murph
    05.16.2010

    My, talk about a breath of fresh air. Canadian wireless subscribers have long since dealt with inhumane three-year contracts on mainstays like Rogers and Bell, signing over their cellular soul on a whim in order to get a marginally subsidized phone and a guaranteed bill for 36 months. We've heard for awhile now that Mobilicity was jonesing to change things up in the Great White North, and change it has. Shortly after receiving an all-important green light from the CRTC, the company has gone live with mobile service in Toronto, with a number of other large Canadian cities to follow in the months ahead. What's most unique about the service, however, is that every single plan it sells is unlimited in nature, and there's nary a contract to be found -- you simply pick the phone you want, the plan you want, and then you pay upfront. It's most akin to the various prepaid options here in the States (Virgin Mobile, Boost Mobile, etc.), but still -- it's a lovely alternative to have if you're a Canuck. Unlimited calling and texting can be had for just $35 per month, while $65 per month nets you unlimited everything (including global texting, US long distance calling and data usage). The phone selection ain't half bad either, with the only major "gotcha" being that extra roaming fees can apply if you use your mobile outside of metro Toronto (or in the future, away from the carrier's specific coverage cities). Hit up the source link to get the facts straight from the horse's moose's mouth. [Thanks, Endi]

  • FCC task force seeks to squash 'bill shock,' give you the 411 on impending overages

    by 
    Darren Murph
    Darren Murph
    05.11.2010

    Call us crazy, but it seems as if the FCC has been earning its keep of late, and the toiling continues today with an effort meant to address "bill shock." For those unaware, bill shock is a phenomena on par with bitter beer face in terms of significance, and it typically occurs when you accidentally roam internationally, text well beyond your monthly limit or burn through your minutes within the first week of your billing period. 'Course, some would argue that you -- as a functioning human being -- should keep tabs on how often you use your own mobile, but we wouldn't kvetch with a heads-up here and there so long as these alerts are cheap and easy to implement. As of today, the Consumer Task Force is listening for solutions, and while some carriers already ping you when you leave the country and are about to incur severe roaming charges, that practice is far from uniform. Too bad such a service would essentially nix your ability to play the ignorance card when you get back from that jaunt to Mexico, eh?

  • Mobilicity gets the green light from CRTC, looks to launch in Toronto soon

    by 
    Darren Murph
    Darren Murph
    05.09.2010

    Right on cue, the artist formerly known as DAVE Wireless has been given approval to begin operations in Canada. Just as we heard earlier in the year, Mobilicity is looking to add some much-needed competition in the mobile operator space up north, and as predicted, the CRTC has given the initial stamp of approval needed for it to move forward with business operations. The company has to make a few minor changes up the ladder in order to appease the Canadian overlords that regulate this stuff, but the outfit's top brass have stated that they have "no issues" whatsoever in complying. If all goes well, the carrier plans to start up service in Toronto before the summer swings in, with Vancouver, Calgary, Edmonton and Ottawa to get covered later in the year. Here's hoping those blasted three-year contracts vanish for good, eh? [Thanks, Adam]

  • Sprint rolls out new 30 day 'money back guarantee' trial, claims it's not a promo

    by 
    Darren Murph
    Darren Murph
    03.31.2010

    Every so often, an American wireless carrier will toss out a no-holds-barred 15 or 30-day money back guarantee, likely initiated to spur customer walk-ins, and in turn, boost the adoption rate. Sprint, however, is sick and tired (but mostly tired) of playing such games, and it has today announced a new "Satisfaction Guaranteed or Money-Back" program that it has no current intentions of ever nixing. We spoke to Sprint this morning regarding the news, and a spokesperson affirmed that it will be in place for the foreseeable future, with no expiration date already dialed up in the background. The new deal (which starts tomorrow, all kidding aside) enables any customer to open up a new line of Sprint service for 30 days; if they aren't feeling it, they'll get "reimbursed for the device purchase and activation fee, get the early termination fee waived, get a full refund for service plan monthly recurring charges incurred and get all associated taxes and Sprint surcharges associated with these charges waived." We'll confess -- that's pretty darn thorough, but do you seriously expect to return that EVO 4G? No, no you don't.

  • Reversed decision enables Globalive to enter Canada's cellphone market 'immediately'

    by 
    Darren Murph
    Darren Murph
    12.11.2009

    Tired of being badgered by your contemporaries over in the Northwest Angle about having to deal with those silly "three-year contracts?" Buck up, 'cause a new player has just been cleared to go head-to-head with the likes of Telus, Bell and Rogers in the Great White North. In a surprising reversal of an October CRTC ruling, the federal government in Canada has cleared Globalive to begin operations as a wireless cellphone operator in the country. The most amazing part? No changes are required in the outfit's debt structure or ownership hierarchy. You see, Canada generally requires that its wireless carriers be Canadian-owned, but as it stands, the majority shareholder in Globalive is Egypt's Orascom. Whatever the reasoning, we're just stoked to hear that the company can kick open the doors "effective immediately," and we're hoping to hear that it's doing just that in short order. [Thanks, Martin] Update: Whoa, that was quick! Looks like WIND (the brand this will all fall under) already has a site ready to rock. No sales or anything yet, but it looks like they won't be taking this reversal of fortunes lightly. Thanks, Leon!

  • How would you change AT&T's 3G MicroCell?

    by 
    Darren Murph
    Darren Murph
    11.27.2009

    We know, we know -- AT&T's 3G MicroCell isn't even out nationwide yet, but for those select markets that have access, we're hoping you'll chime in on the pros and cons as to enlighten the other folks before their time comes. By and large, the GSM femotocell works exactly like the Airave for Sprint, though this one does fully support 3G data as well as simultaneous voice and data usage. For those that have taken the plunge: are you satisfied with the value proposition? Is reception really any better? Have you ditched your landline yet? What would you change about the service or billing? Voice your opinion on the matter below, and remember, life doesn't present you with many chances such as this. Wouldn't want to waste it, now would we?

  • The end of exclusivity leading to big iPhone sales in Europe

    by 
    Darren Murph
    Darren Murph
    11.23.2009

    Go figure, right? You get a relatively hot phone out onto more carriers, and just like that, sales increase. It ain't rocket science, buster. As AT&T grins happily while enjoying a death grip on Apple's cash cow here in the States, things are a lot more wide open for consumers across the pond. In both France and the UK, the iPhone has been given the all-clear to be sold on multiple carriers, and according to research from Bernstein, the "widening of the distribution has boosted Apple's value market share to 32 percent in the latest quarter from 21 percent just three months earlier." The notes also mention that Apple's increase is coming at the expense of RIM, with over 600,000 iPhone handsets being sold during Q3 2009 in France alone. The point to all this madness? Oh, not much -- just to tell Sir Jobs that he can count on quite a bit more dough should he decide to sell this elusive "iPhone" device on Verizon in the US of A.

  • Verizon looking to bump early termination fee to $350 on 'advanced' devices

    by 
    Darren Murph
    Darren Murph
    11.04.2009

    You know what's worse than showing your Bitter Beer Face to the world after you passed on Apple's iPhone and let AT&T enjoy the spoils? Raising your early termination fee to stratospheric heights. Just over a year ago, we honestly though this whole ETF thing was headed in the right direction, as most of the major carriers (VZW included) sought to prorate contracts in order to lessen the charge as one's contract drew closer to an end. Now, however, Big Red is evidently gearing up to pull a 180, with the slide above showing a $350 ETF for "advanced" devices (read: probably anything deemed a smartphone). The newly hiked rate will go into effect on November 15th, and while that $350 will decrease by $10 per month over the life of the agreement, this pretty much guarantees that you won't be adding a line, disconnecting and then flipping that phone on eBay.

  • Sprint proves money can solve problems, buys iPCS to settle litigation

    by 
    Darren Murph
    Darren Murph
    10.19.2009

    Considering Sprint's financial position and the overall credit market, we're not exactly sure where the carrier managed to pick up $831 million, which it promptly used to acquire affiliate iPCS and take on $405 million of net debt. If you'll recall, the aforesaid youngin' was worrying papa way back in May of 2008, and it seems that Sprint has finally had enough of this whole "litigation" thing. The acquisition puts all of the court battling to rest (or at least it's expected to), enabling the operator to stop divesting its iDEN network in select iPCS markets. Money may not buy happiness, but it sure buys a good muzzle.[Via Reuters]

  • No-contract $30 / $45 Straight Talk wireless plans storm Walmart

    by 
    Darren Murph
    Darren Murph
    10.14.2009

    Remember when TracFone horrified the world with its Straight Talk phone selection back in July? Clearly the suits in Bentonville weren't so scared, as now Walmart is latching on to that very plan and claiming it as its own. In over 3,200 of the outfit's retail stores across America, consumers will be able to snag an admittedly pathetic cellie and a rather decent calling plan for just $30 a month. Three Hamiltons gets you 1,000 voice minutes, 1,000 texts and 30MB of mobile web access, not to mention nationwide coverage and free 411 calls. If that's not quite enough, a $45 per month option provides unlimited everything (voice / SMS / mobile web). Of course, the price of using an antediluvian LG 220, LG Slider 290 or Samsung 451 can't be measured in mere dollars, but hey, humiliation's only temporary -- right? %Gallery-75572%

  • AT&T gets with the program, offers unlimited calling to 'A-List' numbers

    by 
    Darren Murph
    Darren Murph
    09.09.2009

    Remember how ECON 101 taught you that competition was good? 'Tis true! Long after Alltel introduced the idea of giving customers unlimited calling each month to a select list of numbers, AT&T is mimicking Verizon's Friends & Family and T-Mobile's myFaves offerings with its new "A-List with Rollover." Subscribers with individual Nation plans of $59.99 or higher can phone up their very own VIP cast without tapping into their monthly bucket of minutes, theoretically allowing that rollover pool that you never, ever use to grow even larger. For individuals, you'll be able to select up to five domestic phone numbers (mobile or landline) to call for free, while FamilyTalk customers with plans of $89.99 or more can select up to ten numbers. As with competing plans, AT&T users will be able to manage their A-List online and change them anytime, though new numbers do take 24 hours to register. The time to field bids on securing a coveted spot within your own A-Team is now, with the feature opening up to all on September 20th.

  • NTT DoCoMo might just enter the US cellphone market, MVNO graveyard wishes it luck

    by 
    Darren Murph
    Darren Murph
    09.06.2009

    If you've paid any attention whatsoever to the goings-on in the American cellphone market, you'd know that ponying up the dough to start an MVNO here is probably not your best shot at striking it rich. One after another has fallen flat, even ones that had millions (and millions) in marketing dollars behind 'em. That said, Japan's own NTT DoCoMo is mulling the possibility of fully entering the US cell market next year, offering up smartphones and "other high-performance handsets with its i-mode mobile internet service." We're told that the operator may start as an MVNO (mobile virtual network operator), leasing capacity from T-Mobile USA or AT&T until it decides on its next move. Call us crazy, but we're guessing it just might have a shot here on US soil if it snags the iPhone, enables all those 3G services that have been running for years on other platforms and only charges one (as opposed to three or four) human limbs for a monthly plan.[Thanks, shinbunboi]

  • Research finds iPhone hurting operators, Boy George unavailable for comment

    by 
    Darren Murph
    Darren Murph
    08.17.2009

    We've long since known that Apple (as opposed to AT&T) was getting the better end of the pair's exclusive partnership here in America, but new research from Strand Consult has found that the situation is fairly similar all around the globe. According to the report, nary a one of the telecom operators it studied had seen a boost in market share, revenue or earnings as a result of introducing the iPhone, and some carriers even issued profit warnings due to the heavily subsidized handset. The study goes on to shed pity on firms like SingTel and TeliaSonera, both of which are purportedly seeing margins and ARPU (average revenues per subscriber) sink due to Apple's darling joining the fray. But really, we can't help but express our doubts about the all encompassing, almost sensationalized nature of this; we've watched AT&T's profits soar ever since it snagged the iPhone, and considering that every iPhone buyer also coughs up a significant monthly fee for a data plan, we can't imagine revenues tanking that severely. Or, you know, maybe we're all just getting a really good deal on our bloated iPhone plans.

  • T-Mobile UK sneakily offering iPhone 3G to moneyed customers

    by 
    Vlad Savov
    Vlad Savov
    08.04.2009

    We really couldn't make this stuff up -- it would seem that T-Mobile has been sneaking some hi-tech contraband into the UK in the form of unlocked iPhone 3G handsets, which it is now peddling to its most valued clientele. And by that, of course, we mean the piggies that pay up the most every month. Limited to an extremely select 150 units a week, the Apple devices are being used as incentives for high-rolling customers to renew their eye-gouging contracts of £75 per month and above, though we suspect only a few chums in corner offices know exactly how much T-Mob is charging for the handset itself.We've done some digging, and while O2 has exclusivity on the iPhone 3G until September, that does not prevent T-Mobile from essentially functioning as a reseller of unlocked SIM-free units. Further distancing itself from legal action, the carrier is only offering the handsets to upgrading customers (as opposed to newcomers), thus the phones technically come sans a SIM. So, the suits at Magenta Towers must be feeling pretty smug right about now, having danced through a loophole and secured a wildly popular (albeit older generation) phone, all in the name of keeping high-brow customers from jumping ship. While you won't hear any PR from T-Mobile on the matter, we have a full statement from O2 on the subject of losing 3G exclusivity come September. You ready? We have a multi-year agreement with Apple to sell iPhone in the UK. This relationship continues.Man, those Britons keep it short and sweet, don't they?

  • Verizon's CEO sidesteps questions on iPhone, Android handset

    by 
    Darren Murph
    Darren Murph
    06.24.2009

    The last time we heard from Ivan Seidenberg, he was letting Sprint know precisely what he thought of it. This go 'round, in a new 'Charlie Rose' interview, the Verizon chief is being entirely more coy. In speaking to recent political happenings, he mentions that the communication coming from the citizens of Iran is "a great thing," and he also notes that attempts to block internet use "can't work long term" as the "power of the people will override that without any question." Sort of comical given VZW's prior persistence to cripple phones in spite of consumer backlash, but we digress. He also dodged (with great skill, might we add) questions on whether Verizon Wireless would carry the iPhone, noting that it was "Apple's decision" on whether it would build one to support the company's forthcoming LTE network. As for Android? He did confess that recent reports of a Motorola handset coming its way "might be true," which is CEO speak for "oh, that's absolutely happening." Hop on past the break for a video of the whole shakedown.

  • US Cellular's battery swap program puts a new charge in your handset, for free

    by 
    Darren Murph
    Darren Murph
    05.18.2009

    Ever dreamt of keeping a phone so long that the original battery went kaput? And, during that same dream, did your loving, compassionate carrier decide to bless you with a second battery for free? No need to keep dozing, as regional operator US Cellular has decided to show up the big boys by introducing its Battery Swap program. Launching tomorrow, the initiative enables customers to come into any US Cellular store and "change out a dead or dying battery for a fully-charged one, for free." Needless to say, the firm is pretty stoked about being the only wireless carrier in America to offer such a service, though you should know that only phones which have been purchased within the last 18 months are eligible. Sounds fair enough to us -- so, when's everyone else jumping on this bandwagon? Bueller...?[Thanks, Kristofer]

  • NetEase snags the reigns of World of Warcraft in China

    by 
    Griffin McElroy
    Griffin McElroy
    04.18.2009

    As rumor has it, Chinese internet company NetEase has a totally huge crush on Blizzard. It made its first clear attempt at courtship last August by snatching up the rights to operate Battle.net in China, but a recent press release from Blizzard revealed the company's biggest, Say Anything-esque display of affection to date -- NetEase will be taking over operating duties for World of Warcraft when current operator The9's contract expires June 8. Of course, if NetEase wanted to win over the hearts of the Chinese MMO-playing population, they'd push for the release of Wrath of the Lich King, which still hasn't dropped in the region. Chinese news site DoNews reports that NetEase has licensed Wrath, though they haven't made any formal announcements regarding its release.[Via Massively]

  • China to impose more restrictions on foreign online games

    by 
    James Egan
    James Egan
    03.16.2009

    We've mentioned some of the issues that China's licensed World of Warcraft operator The9 faces with bringing Wrath of the Lich King to market, and what this latest round of regulation could mean for the the operator. The government's newfound concern with controlling exactly what content exists in online games played in China may have an impact that goes far beyond World of Warcraft. Other foreign MMOs are presently operating in China, while others have their eyes on this growing market.JLM Pacific Epoch cites (the Chinese-language news portal) Sohu, which reports that the General Administration of Press and Publication (GAPP) will "tighten approval criteria for online game imports in an effort to protect the development of online game enterprises and avoid the excessive penetration of foreign culture among Chinese youth."