policy

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  • Twitter suspends UberTwitter and Twidroyd for 'violating' its policies (update: apps are fixed, should be live soon)

    by 
    Chris Ziegler
    Chris Ziegler
    02.18.2011

    Without elaborating, Twitter has just posted a help document titled "I'm Having Problems Logging In to UberTwitter or twidroyd" that gives little hope for an immediate fix: turns out the company has outright suspended both apps -- among the most popular Twitter apps for the BlackBerry / iPhone and Android platforms, respectively -- for "violating [its] policies." They go on to say that they suspend "hundreds" of apps on a daily basis for policy violations, but decided to call out these two in particular because of the high number of users potentially affected. Considering the popularity factor, we imagine this'll be solved one way or another before too long -- but in the meantime, you might want to fall back to the official apps for all three platforms. [Thanks to everyone who sent this in] Update: We've received a statement on the issue from Twitter, which says that the violations here "include, but aren't limited to, a privacy issue with private Direct Messages longer than 140 characters, trademark infringement, and changing the content of users' Tweets in order to make money." Follow the break for the full text. Update 2: Pocket-lint says that Echofon is also suspended. Things are getting pretty serious here. Update 3: UberMedia -- which owns UberTwitter, Twidroyd, and Echofon -- has said that it has "completed the changes, and new apps are currently being posted to their respective stores." They've apparently gotten an assurance from Twitter that the apps will be flipped back on as soon as the changes are live. Oh, also: UberTwitter will become UberSocial, which must be the "trademark infringement" Twitter was referring to.

  • FTC and DOJ monitoring Apple's new subscription policy

    by 
    Kelly Hodgkins
    Kelly Hodgkins
    02.18.2011

    Both the Justice Department and the Federal Trade Commission are aware of the new policy Apple implemented for media companies with applications in the App Store. The new terms state "that if an app offers customers the ability to purchase books outside of the app, the same option is also available to customers from within the app with in-app purchase." A prime example is the Sony Reader app which was reportedly rejected from the App Store because its iOS app linked to its own digital store and did not use Apple's in-app purchase system to sell its eBooks. This new policy takes effect June 30 and will drive many purchases through the App Store, giving Apple a 30% cut. U.S. regulators are taking a closer look at this policy to determine if it runs afoul of any federal antitrust laws. This interest is preliminary and may not turn into a formal investigation or sanctions against the company. The European Union is also closely monitoring this situation, but is currently not taking any action either. Apple was under the microscope last year following its decision to ban iOS applications developed using third-party tools such as Adobe Flash. Both the FTC and the European Commission launched an investigation, but Apple reversed this policy before a decision could be made by either regulatory body.

  • House of Representatives votes to block net neutrality

    by 
    Nilay Patel
    Nilay Patel
    02.18.2011

    The net neutrality debate was sadly destined to be swallowed up by left-right posturing once the FCC voted 3-2 to impose a compromise set of access rules on the ISP industry, and it appears the ensuing political theater is nearing its zenith: the Republican-controlled House of Representatives voted yesterday to block funding for the FCC's proposed rules. We call it theater only because it's largely for show -- in order to take effect, the budget amendment would have to pass the Democratically-controlled Senate and be signed by the President, and neither of those things is likely to happen. What's more, the actual rules passed by the FCC have already been challenged in the courtroom by Verizon and MetroPCS, so it's not like the industry needs any additional help at the moment. Still, there's a part of us that's happy this issue is even being talked about at the highest levels, rather than being left to languish in administrative rulemaking hell like so many other FCC initiatives -- and we have a feeling we'll be talking about this for a long time to come.

  • T-Mobile UK cuts 'fair use' allowance to 500MB, sends you home to watch online video

    by 
    Vlad Savov
    Vlad Savov
    01.11.2011

    In one of the most insensitive announcements in recent PR history, T-Mobile UK is telling its customers who want to download or stream online video to their mobile devices to "save that stuff for [their] home broadband." The carrier, one half of the UK's biggest operator Everything Everywhere, had up until now offered one of the better monthly allowance deals with a 3GB data consumption limit on Android phones. It still is, in fact, since its new changes aren't coming into effect until February 1st, but come that fateful Tuesday, T-Mo's understanding of "fair use" will shrink down to 500MB each month -- after which point you'll still get to browse the web and email for free, but any video content will presumably be subject to an extra charge. It's not clear how "that stuff" will be handled by T-Mobile once you cross the frugal new threshold, nor is it clear whether customers who signed up for big bodacious 3GB of data will be set free once this new lockdown on mobile video is in effect. Godspeed to you all. [Thanks to everyone who sent this in] Update: T-Mobile has responded with a clarifying statement we've added after the break. There will be no surcharges for use over 500MB per month, but once you cross that line, any downloading activity will be "restricted." By which the company seems to mean "restricted to whatever WiFi connection you can scrounge up," because its 3G airwaves will be off-limits.

  • FCC releases full net neutrality rules

    by 
    Nilay Patel
    Nilay Patel
    12.24.2010

    Here's a fine Christmas Eve present from Uncle Sam: the FCC has just released the full text of the net neutrality rules it passed earlier this week by a hotly-debated 3-2 vote. The rules are basically what we expected: the three basic rules require ISPs to be transparent about their network management practices, and further forbid them from blocking any lawful application or service or discriminating against different types of traffic. The biggest tweak comes in the language around paid prioritization, which would let some companies pay for selectively faster access to an ISP's customers -- the FCC is pretty clear that such arrangements will be heavily scrutinized and probably won't pass muster. And then, of course, there's wireless, which is subject only to the transparency and no-blocking rules; the FCC decided to take "measured steps" with mobile because it believes that is still too new and fluid. We'll have a full breakdown later today, but hit the source and check out the full rules yourself -- you're going to be hearing a lot about them over the next few weeks. [Thanks, Phil]

  • Best Buy nixes restocking fees

    by 
    Sean Hollister
    Sean Hollister
    12.19.2010

    With just five days left for Christmas shopping, Best Buy has enacted a most welcome plan to get you in the door -- effective immediately, it's abolished the infamous 15 percent restocking fee that the company traditionally charged for a wide variety of product returns. The Consumerist reports that computers, tablets, projectors, camcorders, digital cameras, radar detectors, GPS units, in-car video systems and audio equipment will no longer carry the fee, and that iPhones (which incurred a 10 percent restocking fee) are exempt as well. Only special orders will still carry the charge. What's more, the company will allegedly refund any such fees charged since November 17th. Bravo!

  • Mac App Store launching in January sans Game Center and in-app purchases?

    by 
    Sean Hollister
    Sean Hollister
    12.09.2010

    "Less" and "later" are some of our least favorite words, but they may apply to the Mac App Store, as one source claims it will miss Christmas, and another says the marketplace will have fewer features than its iOS counterpart. First off, The Loop's Jim Dalrymple believes that December 13th isn't the magic date, claiming that his inside sources say the store will actually arrive in January -- which, we must admit, would still be within the window of Apple's October promise to launch within 90 days. Second and perhaps more importantly, 9to5 Mac reports that App Store developers are being told that their Mac endeavors will have a number of substantial limitations, namely no Game Center support, no in-app purchases, and no ability to offer demos, trials or betas. Sounds like those high-denomination iTunes gift cards you've been stockpiling in your basement will finally come in handy.

  • Apple Stores now selling iPad gift cards

    by 
    David Quilty
    David Quilty
    12.06.2010

    Apple has begun selling their signature silver gift cards inside "iPad Gift Card" packaging just in time for the holiday rush. iLounge says that although the cards themselves aren't anything different than the ones I normally get from family as Christmas gifts, they can now be used to purchase an iPad. When I bought my current iPhone I tried to use gift cards and wasn't allowed to do so -- Apple mandated that customers had to use a debit or a credit card -- but I guess this is a change in company policy. I would much rather unwrap an actual iPad on Christmas morning rather than just a gift card, but beggars can't be choosers, can they? If you are traveling to see me for the holidays, I completely understand it would be a lot easier to pack a gift card than an iPad. So you're more than welcome to bring me one if you absolutely have to. I won't mind! [via MacStories]

  • Mac OS X 10.6.6 build 10J537 seeded, Mac App Store clarification says no demos

    by 
    Victor Agreda Jr
    Victor Agreda Jr
    12.03.2010

    Two items: last night Apple seeded another build of 10.6.6 (we reported a build had been sent back in November) build 10j537, and a Mac App Store statement from Apple has put the kibosh on any demo apps. More intriguing is this bit as reported by Macstories, wherein developers are encouraged to host demos, trials and the like on their website. Presumably developer websites listed in the Mac App Store will lure buyers to the site, where they can download a demo. Then they'll come back to the Mac App Store and buy the full version. It'll be interesting to see the numbers when this all shakes out. In any case, the Mac App Store is coming sooner, now that January 17, 2011 deadline is looming.

  • FCC addressing net neutrality on December 21st (updated)

    by 
    Thomas Ricker
    Thomas Ricker
    12.01.2010

    Well, well, look at what's been added to a tentative agenda when the FCC meets on December 21st: net neutrality. Here's how the item reads: Open Internet Order: An Order adopting basic rules of the road to preserve the open Internet as a platform for innovation, investment, competition, and free expression. These rules would protect consumers' and innovators' right to know basic information about broadband service, right to send and receive lawful Internet traffic, and right to a level playing field, while providing broadband Internet access providers with the flexibility to reasonably manage their networks. Presumably, a draft order is now circulating amongst attendees, the details of which are of the utmost concern for both consumers and wired / wireless providers alike. According to the AP, FCC Chairman Julius Genachowski will outline his net neutrality proposal in a speech on Wednesday, with plans to bring the new rules to a full vote before the end of the year and ahead of the newly elected Republicans taking their seats in the House. Update: The AP received an advanced copy of Genachowski's speech. Here are the highlights of the FCC proposal: Wired broadband providers will be required to let subscribers access all legal content, applications, and services with the flexibility to manage network congestion and spam as long as they publicly disclose their network management approach. Broadband providers would also be allowed to experiment with dedicated networks to route traffic from specialized services like smart grids and home security systems as long as they "don't hurt the public internet." Wireless providers would also be required to disclose network management practices and be prohibited from blocking access to web sites or competing applications like cellphone VoIP services. However, they'd be given more flexibility to manage traffic due to relative bandwidth constraints. In other words, wireless networks will still be special under the FCC proposal, just not as special as the plan pitched by Google / Verizon (which only required transparency) over the summer. The proposal would leave the FCC's regulatory framework for broadband unchanged as a lightly regulated "information service," not as a "common carrier" as Genachowski had wanted. Another victory for Comcast. Update 2: The New York Times says that the proposal will allow broadband companies to implement usage-based pricing, charging customers higher rates for heavy data usage.

  • Verizon proposes wholesale rewrite of US telecom law

    by 
    Nilay Patel
    Nilay Patel
    11.22.2010

    Here's something you don't see every day: Verizon just put out a press release titled "Congress Needs to Update the Nation's Antiquated and Anti-Competitive Telecom Rules." Yeah, no tip-toeing around here -- Verizon public policy VP Tom Tauke straight-up says that the government should completely rewrite the Telecommunications Act, and give a single federal agency "clear jurisdiction" to enforce the law on a case-by-case basis. That's a direct shot at the FCC, which lost the Comcast BitTorrent case when the court ruled it didn't have the power to enforce net neutrality, and then provoked the ire of both industry and Congress alike when it tried to reclassify internet communications in a way that gave it the power it needed. That's also way beyond the joint Google / Verizon net neutrality proposal from August -- Verizon's gone from suggesting that the FCC make some policy tweaks to demanding that Congress start over with the law that governs the FCC itself, which is something like the difference between a screwdriver and a sledgehammer. Now, Congress actually started to consider a revamp of telecom law in May after the FCC's net neutrality plan backfired, and while we haven't heard much about it, we're certain Verizon's emphatic support (and lobbying dollars) are sure to inject some momentum into the process. Truth be told, we'd actually welcome a wholesale rewrite of the current Telecom Act, which was last seriously revised in 1996 and in large part dates back to 1934. But why listen to us when we've got a pithy quote from Verizon? "The grinding you hear are the gears churning as policymakers try to fit fast-changing technologies and competitive markets into regulatory boxes built for analog technologies and monopoly markets." Yeah, this one's going to get good. Full PR after the break. P.S.- Still unclear on what net neutrality is and why it's important? Check out our Engadget Show interview with Columbia professor Tim Wu and get up to speed.

  • Apple's dead pixel policy leaks out, up to 15 anomalies 'acceptable' on 22-inch and above screens?

    by 
    Sean Hollister
    Sean Hollister
    11.05.2010

    There's nothing quite like coming home with a shiny new laptop only to find tiny black and white dots peppering your LCD, especially when the screen's manufacturer tells you that you're plumb out of luck. If you buy Apple, that scenario might honestly play out just the same, but the chart above could save you an embarrassing argument at your local Genius Bar. According to the allegedly leaked internal document, Apple has a set of precise charts that determine whether or not it will replace your LCD -- a single dead pixel will save an iPod or iPhone, for instance, and Apple will tolerate only two on an iPad IPS screen. We're sorry to say it's not the same if you buy Mac, as you could have a staggering fifteen dead pixels on that pricey Cinema Display and still have to pick up the tab. Hang on to those receipts, folks.

  • OK Go's impassioned plea for net neutrality, quirky videos

    by 
    Joseph L. Flatley
    Joseph L. Flatley
    08.30.2010

    It looks like Damian Kulash has given some serious thought to the issue of net neutrality, going so far as to voice his concerns in the Washington Post this weekend. The OK Go man began with a brief overview of the Google / Verizon "net neutrality" scheme, but this is the part that really caught our interest: The Internet is the purest marketplace for ideas that the world has ever seen, and the amazing power of such a level playing field has revolutionized everything. Google knows this better than anyone. It started in a garage and became an industry leader by having great ideas, not mountains of cash. And it's wonderful: The Internet works! It rewards innovators such as Google, and it relegates protectionist, defensive, idea-squashing fogies such as record companies to the dustbin of history. Now that the Internet has been around long enough to have developed its own giants, though, we need to make sure they don't ruin what's great about the technology that made them. We need to make sure they don't crush the idea industry the way the music giants crushed the music industry... And this is why net neutrality is important: it preserves the virtues of the technology (and protects them from a market that would erode those virtues for short-term gain). Really, the whole thing's worth a quick read. Hit up the source link to check it out for yourself.

  • Google and Verizon's net neutrality proposal explained

    by 
    Nilay Patel
    Nilay Patel
    08.09.2010

    After a week of rumors hinting at Google and Verizon brokering some sort of net neutrality "deal," the two companies made some waves this afternoon with a hastily-arranged press call during which CEOs Eric Schmidt and Ivan Seidenberg emphatically denied any sort of formal business arrangement and instead put forth what they called a "joint policy proposal" -- seven principles they say will preserve the open internet while allowing network operators the flexibility and freedom to manage their networks. What's interesting is that the announcement comes just few days after the FCC declared its closed-door net-neutrality meetings with ISPs and other interested parties to be dead -- it's odd for Google and Verizon to claim their new proposal is just an extension of their joint statement in general support of net neutrality from last October when it's very clearly an articulation of a specific plan that was undoubtedly proposed and rejected during those failed meetings. Now, we don't know for sure what happened, but we've got a theory: the proposal reads to us like Verizon's basically agreeing to trade neutrality on its wired networks for the right to control its wireless network any way it wants -- apart from requiring wireless carriers and ISPs to be "transparent" about network management, none of the neutrality principles that govern wired networks will apply to wireless networks. That's a big deal -- it's pretty obvious that wireless broadband will be the defining access technology for the next generation of devices and services. But you know us, and we don't do hysterics when we can do reasoned analysis instead -- so grab a copy of the official Verizon / Google Legislative Framework Proposal right here and let's break it down step by step, shall we?

  • Debunk: 'camera' reference in iPad configuration policy is likely a copy-paste error, not evidence of new iPad

    by 
    Thomas Ricker
    Thomas Ricker
    08.03.2010

    Look, we don't doubt for a second that Apple's working on an iPad with a front-facing camera to support FaceTime. That's the obvious next step in Apple's relentless, iterative product-refresh cycle that keeps the money rolling in. But a story loose on the interwebs claiming "evidence" of Apple's intent is likely bunk, having more to do with a copy and paste error made by a low-level tech writer than Apple inadvertently revealing plans for the next generation iPad. As the story goes, Apple tipped its hand by adding a bullet to its "iPad in Business" deployment overview document describing the ability to restrict the iPad's non-existent camera via Exchange policy or configuration profiles. Thing is, the text is a word-for-word copy of the existing "iPhone in Business" document as shown in the image above. Move along folks, nothing to see here... literally, Apple already removed the camera bullet from the iPad document.

  • EU sets aside €6.4b for research and innovation grants

    by 
    Vlad Savov
    Vlad Savov
    07.21.2010

    For all its foibles, the European Union does fancy itself as quite the progressive supranational body and you need look no further than its gigantic €50.5 billion (to be spent between 2007 and 2013) R&D stimulus program for evidence. Over the next 14 months, the Euro bureau will distribute €6.4 billion to universities, SMEs (small and medium enterprises) and other research organizations that seek to pursue its stated goals. Those include tackling the problems of climate change, the Union's greying population, food and energy source security and sustainability, as well as more generic health and quality of life challenges. The primary goal is stated as "translating research into new technologies, products and services" -- in other words, less vaporware -- though we imagine the biggest justifier for this sizable injection de dinero will be the 165,000 new jobs that it's expected to create. Full PR after the break.

  • Google, Verizon, Comcast, and more band together to form tech (and policy) advisory group

    by 
    Ross Miller
    Ross Miller
    06.09.2010

    BITAG doesn't exactly roll off the tongue, as far as spoken acronyms go, but the Broadband Internet Technical Advisory Group (also goes by TAG, for short) is looking to make (radio) waves. Facilitated by former FCC Chief Technologist (and University of Colorado at Boulder Adjunct Professor) Dale Hatfield, the group aims to "develop consensus on broadband network management practices and other related technical issues that can affect users' experience," which largely leads to addressing technical issues and making suggestions to policymakers. The group runs the gamut of major players in the broadband industry, including AT&T, Cisco, Comcast, DISH, EchoStar, Google, Intel, Level 3, Microsoft, Time Warner Cable, and Verizon. Naturally, the aforementioned companies already on board are lauding the move, and for its part the NCTA is happy to see a forum for tech and engineering experts to openly discuss issues and policies. Providing the counterargument would be the folks at DSL Reports, who show reserve that this may end up being nothing more than "policy dog and pony show" to avoid stricter government regulations on network neutrality. At this point that remains to be seen, as this organization doesn't seem to have even hit infancy yet. Expect more in the coming weeks as it continues to form and attempts to organize. We submit for your perusal the press release, just after the break.

  • Congress investigating general revamp of telecommunications law

    by 
    Nilay Patel
    Nilay Patel
    05.24.2010

    We never had any doubt that Comcast's anti-net-neutrality court victory would prove to be more of a defeat in the long run, and that's exactly how it's shaping up: some 74 Democratic members of Congress have voiced concerns about the FCC's plan to re-classify broadband as a more highly-regulated "telecommunications service" instead of as an "information service" in letter sent to FCC chairman Julius Genachowski today, and a group of Democratic senators and representatives are planning a series of meetings in June with the goal of revamping US telecommunications law in general. According to Senate staffers who spoke to the Washington Post, the idea isn't to pre-empt the FCC's plan, but rather to bring the law into alignment with the modern market instead of trying to fit a round peg into a square hole -- our current telecom law was enacted in 1996 and is based on law written in 1934, so a more modern revamp could bring sweeping changes to the way broadband providers are able to sell and manage their services. We don't know what the specific agenda is yet, but we'd bet the FCC's recent finding that there's no "effective competition" in the wireless industry is sure to play a big part in these discussions, and we wouldn't be surprised to see some serious talk about cable providers and set-top hardware as well. Whatever happens, we'll be keeping a sharp eye on these meetings -- this is the first time we've seen the government take up the issue of modern telecommunications policy with this level of interest and momentum, and we've got a feeling some big things are afoot.

  • Apple now accepting cash for its cold hard iPads (video)

    by 
    Thomas Ricker
    Thomas Ricker
    05.20.2010

    Nothing like a little bad press to change corporate policy. Diane Campbell made US national news this week (seriously) when her attempts to purchase an iPad with cash were rejected. Apple's no-cash policy (credit cards and debit cards only please) was put in place by Apple as a means of ensuring that customers were sticking to the two-device limit -- a policy that was originally put in place in October 2007 in order to deal with high demand for the iPhone and, some would say, to keep the devices off the grey market. Well, some members of the US media got so feverish with affect rage that they lashed out at Apple with chants of "anti-American" and "anti-disadvantaged" (Diane is described as disabled and on a fixed income). Apple has reversed the policy: it now accepts cash just as long as customers sign up for an Apple account while in the store at the time of purchase. As for Diane, she got a free iPad and "changed a little piece of the world." We feel safer already. Check the local news report video after the break if you must.

  • FCC to re-regulate internet in order to enforce net neutrality

    by 
    Nilay Patel
    Nilay Patel
    05.05.2010

    Just as we predicted, the FCC is getting ready to take major steps to overcome that court decision ruling the agency doesn't currently have the ability to impose net neutrality under the agency's internet regulatory framework: the Wall Street Journal reports that FCC chairman Julius Genachowski has decided to "reregulate" internet service, thereby giving the agency the specific authority it needs to impose and enforce net neutrality. It's not clear exactly how the FCC will do that at this point; the easiest option would be to simply reclassify ISP as "common carriers" just like phone services, but we've heard that Genachowski has been searching for a "third way" in the past few weeks, and the WSJ says the current proposal will only enforce parts of the common carriage regulations to ISPs. We'll see what happens.