policy

Latest

  • Mobile Miscellany: week of December 19, 2011

    by 
    Brad Molen
    Brad Molen
    12.24.2011

    This week was packed with news on the mobile front, so it was easy to miss a few stories here and there. Here's some of the other stuff that happened in the wide world of wireless for the week of December 19, 2011:

  • Sprint pushes SIM lock to iPhone 4S customers, offers to undo it for good boys and girls

    by 
    Terrence O'Brien
    Terrence O'Brien
    11.11.2011

    We all knew this day would come. It's hardly a tragedy, but some globe-trotting types out there might be a little annoyed. Starting today Sprint is pushing a SIM lock to all iPhone 4Ss on its network. As you may remember, the first batch of Apple handsets sold on bee-hued carrier were unlocked, but the company was perfectly clear that would be changing. A Sprint spokesperson told us this doesn't constitute a change in policy, "think of it as getting the device in compliance." Subscribers in "good standing" for at least 90 days can always call customer service and request the device be unlocked (again). Check out the full explanation of the locking/unlocking policy after the break.

  • Sprint set to end Bill to Account program on October 5th, all equipment must be purchased outright

    by 
    Brad Molen
    Brad Molen
    09.29.2011

    Sprint's the last of the big four national carriers to offer a Bill to Account program, which allows equipment purchases to be billed directly to the customer's account (provided they're in good standing). Unfortunately, it's likely going to be the next consumer-friendly policy to get the boot out the door, never to be seen again. According to the SprintFeed screenshot, Sprint appears to be concerned that too many people are taking advantage of the service by terminating their plans before the equipment's actually paid off. We're uncertain of how much money this practice was costing the company, but the Now Network is looking to shave dollars off its expenditures any way it can before the inevitable LTE launch comes around. Farewell, Bill to Account -- we hope you come visit us again sometime. Update: We've been hearing from our readers that Verizon still has a Bill to Account option.

  • Sprint to launch Direct Connect October 2nd, confirms mobile hotspot capping

    by 
    Brad Molen
    Brad Molen
    09.22.2011

    The way Sprint's been going lately, we're wondering if there's going to be anything left to announce at its October 7th strategy update. Another screenshot has surfaced, detailing the Now Network's intentions to launch its CDMA-based (read: no more iDEN) Direct Connect service on October 2nd, with "increased coverage" coming early next year. We've been expecting to see it at some point this winter, which means the Nextel alternative is getting pushed out ahead of schedule. With this, we should be hearing news in the near future concerning compatible handsets like the Motorola Admiral or Kyocera DuraMax / DuraCore duo. Unfortunately, October 2nd will be filled with both happy news and bad, as it looks like the leaked memo detailing Sprint's plan to cap the mobile hotspot add-on was right on target. The carrier made its intentions official this morning, confirming that it indeed will be putting a 5GB-per-month leash on the tethering done from your phone, complete with overage charges of $.05 per additional MB used. Grandfathered add-ons aren't an option here, so every tetherer already shelling out $30 for the privilege will find themselves restricted as well. But look at the bright side: tablets need not apply to the data cap, and on-phone data plans and dedicated mobile broadband packages will remain unaffected... for now, at least.

  • Sprint reportedly capping its mobile hotspot plans October 2nd

    by 
    Brad Molen
    Brad Molen
    09.21.2011

    If Sprint's myriad policy changes are part of the company's strategy update, perhaps we're not looking forward to October 7th's event after all. The latest bout in a series of gut-punching cost-cutting moves is the elimination of "unlimited" in the Now Network's $30 mobile hotspot add-on; according to a leaked employee memo uncovered by SprintFeed, October 2nd is the dreadful date in which all users who have the add-on (sorry Sprintsters, there's no grandfathering) will be given a limit of 5GB, and any overage will be charged five cents per MB. It appears that only phones will be affected, leaving tableteurs safe for now. So if you're currently using the hotspot feature, enjoy the last few solid days of sweet downloading while you can. Update: To clarify, this change will only be affecting users who have the mobile hotspot add-on; as the screenshot confirms, on-phone data use (as well as dedicated mobile broadband packages) will remain unlimited.

  • Verizon starts 'optimizing' (read: throttling) network for the most data hungry users

    by 
    Richard Lawler
    Richard Lawler
    09.16.2011

    We can't say we weren't warned, since Verizon updated its data policy way back in February, but it's still a punch in the gut to hear its "network optimization" plan went into effect yesterday. A new policy page pointed out by Droid-Life explains how the policy will affect only the "top 5 percent of data users with 3G devices on unlimited data plans" (LTE and tiered data users are in the clear) by managing their speeds when connected to towers it has deemed are congested. Those conditions, termed network intelligence by Big Red, are what it feels separates this scheme from mere data throttling since it will only affect a few users (those consuming 2GB or more of data per month) at certain times and places, but it's hard to see it any other way. If you're one of those affected, expect a message on your bill or My Verizon account, although you may go into and out of the affected group depending on your usage. Hit the source link below for all the details -- anyone else think it's not a coincidence this policy popped up just before the iPhone 4 came to Verizon and is being implemented only weeks before the next iThing is expected to arrive?

  • Sprint axes Premier program, no more annual upgrades for Gold customers

    by 
    Terrence O'Brien
    Terrence O'Brien
    09.15.2011

    Well, hope as you might that it was untrue, Sprint has killed off its Premier program and is putting an end to annual upgrades for Premier Gold customers. Premier subscribers will still be able to take advantage of the perks provided by their accounts through the end of the year, but once the calendar flips to 2012 you'll be thrown back in with the rest of the riffraff. Gold members, who previously enjoyed discounted handset upgrades every year, will have through the end of 2012 to take advantage of one more subsidized phone. But, after that, they'll be on the same 22 month schedule as everyone else. Sorry folks, dem's da breaks. Check out the FAQ at the source link for more details. [Thanks, Eric]

  • Sprint changing return policy tomorrow, nixing Premier program at year's end

    by 
    Brad Molen
    Brad Molen
    09.15.2011

    Sprint's been making mondo policy changes over the last two weeks in the form of increased fees, so what's a few more cuts? We've received tips over the last day or so that suggest the Now Network up to its shenanigans again, making immediate changes to its return policy and soon putting the kibosh on its Premier program. Effective tomorrow, Sprint's trimming its return period from 30 days to 14 and the risk-free trial offer -- which ultimately allows you to walk away from your service within a month without being charged a penny -- is vanishing into thin air. Reaching out for confirmation from a carrier spokesperson, we were told: "Beginning Sept. 16, Sprint is updating its return policy for new lines of service, upgrades, accessories and devices. We will share more details of the new Sprint Satisfaction Guarantee at a later date." This doesn't fully answer our query, of course, but it at least confirms that the return policy will fall victim to a few adjustments on Friday. We also began receiving tips today foretelling the upcoming demise of the Sprint Premier program -- the company's two-tiered VIP program that offers annual upgrades and other perks. Premier members will apparently be notified as early as tomorrow (or as late as October) that they have until year's end to cash in on their remaining benefits. The only reasoning given: "to help us focus on the areas that customers value the most, such as unlimited data plans." Interpret that how you will, but ginormous things are going down in Overland Park, and we haven't even heard the wondrous news about the carrier's "Strategy Update" yet. Unless, of course, it's all tied together somehow... [Thanks to everyone who sent this in]

  • US Senate passes patent system reform bill, Obama expected to sign into law

    by 
    Amar Toor
    Amar Toor
    09.09.2011

    Think it's time to change our patent system? So does Congress. Yesterday, the Senate approved the America Invents Act by an 89-8 vote that could bring about the most drastic changes to the US Patent and Trademark Office (USPTO) in five decades. Under the bill, which the House approved back in June, patents would be awarded not to the first person to invent a technology, but to the first one to actually file with the USPTO, bringing US policy in line with protocol adopted in most other countries. It also calls for a streamlined application process and would allow the USPTO to charge set fees for all apps. The revenue generated from these fees would go directly to a capped reserve fund, allowing the office to retain the lion's share of the money, rather than funneling much of it to Congress, as had become the norm. Supporters say this extra revenue will give the USPTO more power to chip away at its backlog of some 700,000 patent applications, while a new third-party challenge system will help eliminate patents that should've never received approval in the first place. Opponents, meanwhile, criticized the bill for not eliminating fee diversion altogether (an amendment that would've placed more severe restrictions was ultimately killed, for fear that it would jeopardize the bill's passage), with Washington Democratic Senator Maria Cantwell questioning the legislation's impact on small businesses, calling it "a big corporation patent giveaway that tramples on the rights of small inventors." But Senator Patrick Leahy, a Vermont Democrat who sponsored the bill, argued that yesterday's approval marks a major and historic inflection point in US patent policy: The creativity that drives our economic engine has made America the global leader in invention and innovation. The America Invents Act will ensure that inventors large and small maintain the competitive edge that has put America at the pinnacle of global innovation. This is historic legislation. It is good policy. The America Invents Act will now make its way to President Obama's desk, where it's expected to receive his signature. For more background on the legislation, check out the links below.

  • Did Netflix just start limiting users to one movie stream at a time? No

    by 
    Richard Lawler
    Richard Lawler
    09.07.2011

    Over the last couple of days, some Netflix users have reported getting error messages whenever they tried to view Watch Instantly video streams on two different devices at the same time. While some reports have suggested that along with instituting a price hike September 1st it also decided to start cracking down on multiple streams, it turns out there's a simpler explanation. According to spokesman Steve Swasey, the policy is still the same and no Netflix member is limited to less than two streams at once. The messages people are seeing indicating otherwise? An "error" the company is correcting. Glitches suck, and are becoming a bit too routine on the service for our liking -- Hacking Netflix reports another blip caused S1 of Star Trek: TNG to disappear temporarily over the weekend -- but the rumors of a change in policy just aren't true, so keep that subscription canceling finger holstered for now.

  • Netflix Watch Instantly works in a new region: Puerto Rico

    by 
    Richard Lawler
    Richard Lawler
    06.30.2011

    Ever since Netflix launched its Watch Instantly movie streaming service residents of and visitors to Puerto Rico have been left out of the fun, but today that changed. This evening Puerto Rican disc-only subscribers began receiving this email indicating their accounts are now streaming enabled, ending their infuriating wait watching the service expand internationally to Canada and heard rumors it would reach the UK or other countries soon. Netflix confirmed the expansion to us in an email while a post by the Puerto Rico Statehood Students Association -- which began agitating for the policy change about a month ago -- indicates they were successfully able to stream movies by PC and phone, although Twitter reports NBC content isn't working. Does this mean Fat Joe will drop a Roku reference on his next album, or that JJ Barea's NBA Championship celebration is finally getting under way in style? We can only hope so. Update: Per Netflix PR, this should also apply to other US Territories as well -- here's looking at you, Guam. [Image Credit: Rafy Mediavilla, thanks Ibrahim!]

  • Dear Aunt TUAW: How do I make iTunes forget my apps?

    by 
    Erica Sadun
    Erica Sadun
    06.15.2011

    Dear Aunt TUAW, The "Purchased" area added to the iPhone "App Store" will show you every app you have ever bought, including the accidental purchase you've made. I love that I can re-download anything I have bought in the past, but there are a few apps I want to permanently remove (throw-away) from my "purchased" area. I just feel as though I am no longer in control of what I own. Do you see Apple ever giving consumers the option to completely remove apps? Best wishes, Sean Dear Sean I really don't see this happening as it would introduce a whole new category of customer requests on the iTunes customer service staff, and require the infrastructure to support those requests. If it did happen, Auntie imagines that it could work like this. Imagine right-clicking an app in iTunes. In addition to the "Get Info" and "Show in Finder" options, iTunes could offer to "Remove from purchase history." Once selected, iTunes would ask for confirmation: "Are you sure you want to do this? We will send you a link so that you can re-enable this feature later." iTunes would remove any errant purchases from your history, like the copy of "iFartz: Supreme Flatulence" that Auntie downloaded while on a late-night liniment binge. Or, even easier, Apple could add more controls to the iCloud side of things, offering an iCloud config that lets you choose what apps to offer and what apps to forget. And it wouldn't be the worst thing in the world if you could keep violent games and other apps meant for adults out of your kids' iPods. "iFartz: Supreme Flatulence" is probably going to follow Auntie around forever. Warmly, Auntie T.

  • Apple gives in to publishers, changes policy on in-app subscription prices

    by 
    Amar Toor
    Amar Toor
    06.09.2011

    It looks like Apple has decided to make some pretty major changes to its App Store Review Guidelines -- and, in particular, to its controversial in-app subscription policy. Under the new guidelines, publishers will be able to offer subscriptions to content outside of the App Store, as long as their apps don't include a "buy" button that directs users away from Apple's marketplace. Under the previous version of the policy, which was set to go into effect at the end of this month, app owners offering subscriptions outside of App Store were required to sell equivalent, in-app services at the "same price or less than it is offered outside the app," while giving a 30 percent cut to Cupertino. Now, however, they can price these in-app subscriptions as they see fit, or circumvent the system altogether, by exclusively selling them outside of their apps. Apple will still receive 30 percent of the revenue generated from in-app subscriptions, but won't get any money from purchases made outside of its domain. Theoretically, then, publishers would be able to offer in-app subscriptions at higher prices, in order to offset Apple's share. This is how the new rules are worded: 11.13 Apps that link to external mechanisms for purchases or subscriptions to be used in the app, such as a "buy" button that goes to a web site to purchase a digital book, will be rejected 11.14 Apps can read or play approved content (specifically magazines, newspapers, books, audio, music, and video) that is subscribed to or purchased outside of the app, as long as there is no button or external link in the app to purchase the approved content. Apple will not receive any portion of the revenues for approved content that is subscribed to or purchased outside of the app. It's important to note, though, that Apple hasn't made any changes to its policy on sharing user information. Publishers had been lobbying to gain access to subscribers' credit card data and other personal information, which they see as critical to applying a TV Everywhere model to online publishing. With today's concessions, though, these demands may become less insistent.

  • Transportation Department to propose mandatory black boxes in passenger vehicles?

    by 
    Dana Wollman
    Dana Wollman
    05.27.2011

    A few years back, the Department of Transportation recommended that auto makers give car owners a heads up when they slip event data recorders -- also known as "black boxes" -- into new models. Now, it looks like the department is considering taking its policy a step (or several) further: a memo reveals that the National Highway Traffic Safety Administration plans to propose later this year that all new passenger vehicles have EDRs. So far, heavy-duty vehicles appear to be excluded, and either way, it's unclear how many years auto makers might have to work black boxes into their future models. Interestingly, when we asked a DoT staffer for clarification, he reminded us that the agency hasn't issued a press release and said he wasn't sure where Wired and other outlets were getting their information. Indeed, the Transportation Department hasn't proposed such a law yet, though it's pretty safe to say it's at least pondering it. Hit the source link to pore over the 197-page doc for yourselves (tip: we suggesting paying particular attention to page 54). [Warning: PDF source link]

  • EVO 3D shipping with locked down bootloader, but HTC may reconsider policy

    by 
    Richard Lai
    Richard Lai
    05.25.2011

    We've got some good news and some bad news. Let's do the bad news first: much like the Sensation, Thunderbolt, and Incredible S, Android Police has confirmed that the upcoming HTC EVO 3D will also be sporting a locked down bootloader of similar fashion, meaning custom ROM modders will have a hard time glamming up said phone. Not that anyone should be surprised by this finding though, given the sad trend. That said, there is still hope: earlier today, HTC announced on Facebook that it's "reviewing the issue and our policy around bootloaders" -- looks like someone's pulled a page out of Sony Ericsson's good book. If all goes well, we'll just have to wait and see whether HTC will beat Motorola to making their fans smile again. [Thanks to everyone who sent this in]

  • Nintendo 'moving away' from insisting on 3D to play 3DS games, wants them all playable in 2D

    by 
    Vlad Savov
    Vlad Savov
    03.24.2011

    The Nintendo 3DS has a slider in its side. A slider that adjusts its namesake feature, three-dimensional imagery, up and down in intensity relative to the user's preference. Now, although the 3DS' screen doesn't force glasses on you, it does demand that it be held just right in order to get the most out of the 3D effect and we can imagine plenty of people might neglect its extra dimension in favor of old-fashioned 2D (not to mention those who can't tolerate the third D for health reasons). It's encouraging, therefore, to hear that Nintendo has taken the stance that no game should require 3D as part of its gameplay mechanics. That's the word from Hideki Konno, one of Nintendo's veteran producers, who says the company wants all of its 3DS games to be playable in 2D, essentially reducing the 3D aspect to an aesthetic enhancement. Some might argue that's underusing the portable's hardware potential, but Nintendo has always been in the business of pleasing the mass market -- there's nothing preventing some daring developer from making a game entirely dependent on a three-dimensional perspective.

  • Subscription squabbling in iOS apps rumbles ever onwards

    by 
    Richard Gaywood
    Richard Gaywood
    02.22.2011

    There have been some very sharply worded defences of Apple's new subscription payments requirements written over the last 24 hours: John Gruber: What [Readability are] pissed about is that Apple has the stronger hand. Readability needs Apple to publish an app in the App Store. Apple doesn't need Readability. "Kontra" at counternotions: Apple, the one company that makes bet-the-company type moves all the time, has done it again: they have decided to cull parasitic middlemen and aggregators from the ecosystem. Ben Brooks: If you want to jump on Tommy's trampoline then you are going to have to be friends with Tommy and that means going to his stupid birthday parties and playing by his rules - but its (sic) a freaking trampoline so its (sic) worth it. The Cocoanetics company blog: Right now you have to play under Apple's rule if you want a piece of the pie that's up for grabs on the iOS eco system. Stop whining and start building a service/products that Apple cannot be without. Then they'll either buy your business or find ways to let you breathe on their turf. I have a simple question for these guys.

  • Android may save the day for Apple's iPad subscription policy in the EU

    by 
    Kelly Hodgkins
    Kelly Hodgkins
    02.21.2011

    There may never be an official "thank you" note sent, but Apple may be secretly grateful for the explosion of Android tablets about to hit the market. Apple is under the watchful eye of both the United States and the European Union's regulatory bodies regarding its new subscription policy for the iPad, iPhone and iPod touch. The terms of this new policy have prompted some to question whether it runs afoul of current anti-competitive regulations. These anti-competitive concerns may be allayed when the tidal wave of Android tablets lands, and both consumers and publishers can choose between Android and iOS for their media consumption and distribution needs. European Union commissioner Andris Piebalgs echoes this sentiment when he writes to a European Parliament member, saying that "alternative applications platforms exist and several companies have recently launched or are expected to launch in the near future a number of devices similar in terms of functionality to the iPad." Though this statement was released prior to Apple's subscription changes and Google's One Pass announcement, its premise of increased competition from Android tablets remains the same. With an influx of Android tablets slated for release and an alternative subscription service, market forces and not a single company's policies will shape the future of digital media. Of course, this laissez-faire sentiment may change when regulators catch wind of Readability, a paid web service whose app was reportedly rejected from the App Store because it does not offer an in-app subscription option.

  • Apple rejects Readability due to subscription policy -- where will it end?

    by 
    Victor Agreda Jr
    Victor Agreda Jr
    02.21.2011

    Readability simplifies websites for easier reading. It's a service which strips online articles of annoying jiggly-belly ads and other distractions, puts that content into a very readable format, and delivers it to you in Safari or on mobile browsers. Readability was so loved by someone at Apple that it was even put into Safari. Unfortunately, you won't see a Readability app in the App Store. Why? Readability requires a $5-a-month subscription. Your $5 a month doesn't just go to the developers -- they take 70 percent ($3.50) of your monthly fee and give it back to the writers and publishers of said content. Seems like a simple, elegant solution to the clutter on the web, doesn't it? Content is delivered, but a software service declutters that content for a price. According to Apple, this constitutes a content app with a subscription fee, and under section 11.2 in the app guidlines: 11.2 Apps utilizing a system other than the In App Purchase API (IAP) to purchase content, functionality, or services in an app will be rejected. Thus, Readability will not appear in the App Store -- it was rejected by Apple, citing the above clause. In a rather scathing open letter to Apple, the developers behind Readability point out that tiny shops like theirs charge tiny subscription fees, a "tiny sliver of app sales that represent a tiny sliver of your revenue." Now the big question: Where will this end? Content is one thing -- Amazon and others charge publishers various fees to publish their content on their stores. Functionality is an understandable use of in-app purchases, like buying more guns or Smurfberries, enabling you to do more things within an app. But services? One huge problem, and a recurring one for the normally tight-lipped Apple, is what constitutes a "content-based" app.

  • Twidroyd and UberTwitter (now called UberSocial) back online

    by 
    Joseph L. Flatley
    Joseph L. Flatley
    02.21.2011

    We know you had a rough weekend, managing your micro-bloggin' and social networkin' with a web interface of all things, so we'll keep this one short and sweet: the kids at UberMedia have their once-banned apps back online! That includes Twidroyd and UberTwitter -- the latter being renamed UberSocial, but one of a few changes that the company made to ensure that it wasn't violating Twitter's usage policies. If only everything could be resolved this quickly, right?